We performed a comparison between Cisco ScanSafe Web Security SaaS and GoodAccess based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The web security is great."
"It is valuable to be able to block whole categories or groups at one time."
"The cyber security features they offer are most trusted"
"The dashboard is pretty sleek and complete."
"GoodAccess has significantly improved security in our organization."
"The solution has easy-to-use administration and offers an easy implementation."
"Their user interface is intuitive as it is easy to navigate."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"The VPN's role in facilitating remote work has improved internal efficiency."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The licensing could be better."
"The solution is not supported well because it is legacy."
"Setup is not that difficult, but it really requires proper technical training."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"There could be a better view of which type of communication is going through the system."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"It is worth mentioning that we do experience disconnects on rare occasions."
"The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information."
"The logs do not go back very far."
"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
Cisco ScanSafe Web Security SaaS is ranked 29th in Secure Web Gateways (SWG) with 3 reviews while GoodAccess is ranked 7th in Secure Web Gateways (SWG) with 19 reviews. Cisco ScanSafe Web Security SaaS is rated 7.4, while GoodAccess is rated 9.2. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Easy to implement with good security and scanning". On the other hand, the top reviewer of GoodAccess writes "Robust, allows for remote work, and has comprehensive support". Cisco ScanSafe Web Security SaaS is most compared with Cisco Umbrella, whereas GoodAccess is most compared with . See our Cisco ScanSafe Web Security SaaS vs. GoodAccess report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.