We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is simple to use and to integrate with IBM QRadar."
"The solution is easy to use."
"Its flexibility is the most valuable."
"This is a good solution that we recommend for customers."
"The solution is reliable in our usage."
"As a whole, the product is stable...Technical support is very good."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"It's really simple and has a flexible interface."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The detection response and quarantining are very good features."
"They're highly stable in comparison with other solutions I have."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The tool needs to improve its documentation on license scripts."
"The integration could be improved so that it is easy to integrate with other solutions."
"IBM Resilient could integrate better with my tools."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The response time of the support is an area of concern where improvements are required."
"The product needs a bit more development."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"Additionally, it is complex to use, and the pricing should be improved."
"The cloud console has a lot of bugs and issues in the analysis part."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The dashboard should be more user-friendly."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and IBM Cloud Pak for Security, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
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