We performed a comparison between CA Workload Automation iDash [EOL] and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."The solution is easy to manipulate and has good performance."
"The stability of the solution is good. We haven't experienced any bugs or glitches and we haven't had any crashes that I can recall."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable features for my client are timing and scheduling."
"It gives us a central place to schedule tasks and run them distributed."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The best feature of Automate is its ease of use, which is a major selling point."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The technical support could be improved by removing delays in response times. They should be able to get back to clients faster."
"We have difficulties manipulating the agent for Windows."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"It's possible that they could use a stronger community for seeking guidance and help."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The documentation is not that great."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
Earn 20 points
CA Workload Automation iDash [EOL] doesn't meet the minimum requirements to be ranked in Workload Automation while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. CA Workload Automation iDash [EOL] is rated 8.0, while Fortra's Automate is rated 8.2. The top reviewer of CA Workload Automation iDash [EOL] writes "An easy initial setup with scalability capabilities and good stability". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". CA Workload Automation iDash [EOL] is most compared with , whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
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