We performed a comparison between Bitsight Third-Party Risk Management and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, BitSight, AuditBoard and others in IT Vendor Risk Management."I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The solution is user-friendly."
"Its customer service team responds quickly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"Zscaler Internet Access's best feature is the granular policy controls."
"Overall, we're very happy with our product."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The security is excellent."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The most valuable feature is the ability to drop packets."
"Data enrichment is the major issue."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"Its factor analysis feature could be better."
"They could provide more time for the onboarding the training of an IT person."
"There are a few features that are not compatible with the Azure cloud."
"Technical support could be better."
"It also needs better integration with other applications as well. There are some restrictions."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"The interface for administration could be better. They should upgrade the management portal."
"In terms of user experience, it could be better."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
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Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score and UpGuard Vendor Risk, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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