We performed a comparison between Avanan and BMC Helix Cloud Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The technical support is good and quick to resolve issues."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Microsoft Defender for Office 365 is a stable solution."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Spam protection is the most valuable feature."
"The customizable rules allow you to change aspects."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"The ease of installation and the AI capacity of the product are valuable."
"It can detect corrupted files and filters out documents with viruses."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"It can retract unsafe emails and remove them from the entire communication channel."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Role-based security is a valuable feature."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The company should focus on adding threats that the solution is currently unable to detect."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The custom alerts have to improve a lot."
"There is room for improvement in terms of reporting."
"It is very difficult to find the required documentation."
"Familiarization with performance for new teams may take a long time."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"They should come up with a mobile application so that it can be more flexible."
"Avanan doesn't cover certain tool segments."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"The UI could be more user-friendly."
"I want the role-based security feature to be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
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Avanan is ranked 6th in Email Security with 21 reviews while BMC Helix Cloud Security is ranked 24th in Cloud Workload Protection Platforms (CWPP) with 5 reviews. Avanan is rated 9.2, while BMC Helix Cloud Security is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, CloudBolt, VMware Aria Cost powered by CloudHealth and Prisma Cloud by Palo Alto Networks.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.