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Asset Panda vs SymphonyAI IT Service Management comparison

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Featured Review
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Shibu Babuchandran
High-availability solution that reduces costs and workload
SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the... Read more →
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Pricing and Cost Advice
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  • "We have a regular license."
  • "SummitAI IT Management Suite's pricing is a bit expensive."
  • "The product's cost is average."

    • More SymphonyAI IT Service Management Pricing and Cost Advice →

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    What do you like most about SummitAI IT Management Suite?
    Top Answer:It was easy to access and fast. Our experience using it solely as a ticketing tool. We used fetch reports from the tool, particularly with regard to SLA tracking for our partners.
    Read all 4 answers   →
    What is your experience regarding pricing and costs for SummitAI IT Manag...
    Top Answer:The product's cost is average. It used to be inexpensive, but now they have added many functionalities. Still, it is cheaper than other more significant tools in the market. The suite is not just… more »
    Read all 3 answers   →
    What needs improvement with SummitAI IT Management Suite?
    Top Answer:Integration was a major limitation with SummitAI. Features we need are available in ManageEngine, making it a better fit. Secondly, the cost of SummitAI was a challenge. Finally, company policies or… more »
    Read all 4 answers   →
    Ranking
    33rd
    out of 38 in Enterprise Asset Management
    Views
    23
    Comparisons
    19
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    23rd
    out of 49 in IT Service Management (ITSM)
    Views
    402
    Comparisons
    317
    Reviews
    3
    Average Words per Review
    450
    Rating
    7.7
    Comparisons
    Also Known As
    Summus IT Management Suite
    Learn More
    Asset Panda
    SymphonyAI
    Overview

    The Asset Panda Asset Tracking and Management Platform is the most flexible and customizable system in the industry for tracking and managing your assets. Going beyond fixed asset tracking, Asset Panda optimizes and streamlines everything from auditing to facilities management, equipment support ticketing, compliance, and purchase order management. 

    Unlike other systems, Asset Panda is highly configurable, so it can become whatever you need it to be, and adjust as your needs change. Asset Panda works the way you do, on devices you’re already using, both online and through our free Mobile App. This makes it easy for all your users to access the information they need, when they need it, from wherever they happen to be working.

    SymphonyAI provides an AI-powered IT Service Management (ITSM) platform aimed at enhancing IT service delivery efficiency and effectiveness. The platform, SymphonyAI ITSM, offers a unified service portal for streamlined user assistance and incorporates reporting and analytics functionalities to furnish insights into IT service performance. By leveraging artificial intelligence, SymphonyAI aims to optimize ITSM processes, aligning IT services with business needs while ensuring cost efficiency.

    Sample Customers
    The Gazette, University of Connecticut, Karma Rescue, British Red Cross, Buckle, Dave & Buster's
    Magma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm14%
    Manufacturing Company8%
    Construction Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business10%
    Midsize Enterprise60%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise24%
    Large Enterprise59%

    Asset Panda is ranked 33rd in Enterprise Asset Management while SymphonyAI IT Service Management is ranked 23rd in IT Service Management (ITSM) with 5 reviews. Asset Panda is rated 0.0, while SymphonyAI IT Service Management is rated 7.8. On the other hand, the top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". Asset Panda is most compared with , whereas SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk.

    We monitor all Enterprise Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.