"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"The technical support is good at resolving issues."
"The reporting feature is good for us."
"The most valuable feature is application performance monitoring."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"This technology is considered to be older."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
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ASG TMON is ranked 4th in Mainframe Management with 1 review while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. ASG TMON is rated 10.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of ASG TMON writes "Easy to install and use with good support and ". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". ASG TMON is most compared with IBM Tivoli OMEGAMON, Rocket Software Mainframe, BMC MainView and SYSVIEW Performance Intelligence, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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