We performed a comparison between ArcSight Logger and Sumo Logic Security based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"The product can integrate with any device."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"The initial setup is very simple and straightforward."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The technical support team is good...It is a scalable solution."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"It provides in-depth information on business activities once we log into the system."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The solution provides information about the risk factors."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It is one of the best products available in the market."
"We are able to diagnose problems before our customers."
"With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"Technical support is always great."
"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."
"It provides easy visibility. I also like the shareable queries because we share a lot across groups."
"Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good."
"The troubleshooting has room for improvement."
"The AI capabilities must be improved."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"We have had problems with archiving."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The solution could be improved in maintenance settings."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"We find that the search and access functionality is quite slow."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"Sumo Logic needs to make sure integrating solutions are seamless."
"In my opinion, this solution has a steep learning curve and requires practice if users to be able to use this tool very efficiently."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
"The initial setup is the most stressful, like learning how to use it."
ArcSight Logger is ranked 29th in Log Management with 30 reviews while Sumo Logic Security is ranked 22nd in Log Management with 18 reviews. ArcSight Logger is rated 7.8, while Sumo Logic Security is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Sumo Logic Security writes "Used to store and monitor application logs and VPC flow logs". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Sumo Logic Security is most compared with Wazuh, Rapid7 InsightIDR, Splunk Enterprise Security, VMware Aria Operations for Logs and IBM Security QRadar. See our ArcSight Logger vs. Sumo Logic Security report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
