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reviewer1432242 - PeerSpot reviewer
Ingenieria at a tech services company with 11-50 employees
Real User
Feb 7, 2021
Good routing and switching with an easy implementation
Pros and Cons
  • "Overall, the implementation is very good."
  • "Overall, the implementation is very good and the solution offers good security while being very good at collaborating with other solutions."
  • "We would like the solution to make more advances in the way that Extreme Networks has been doing."
  • "We would like the solution to make more advances in the way that Extreme Networks has been doing."

What is our primary use case?

We primarily handle the design, implementation, and support for the solution and we also manage collaboration, routing and switching, security products, et cetera.

What is most valuable?

Overall, the implementation is very good.

The solution offers good security. 

We find the solution is very good at collaborating with other solutions.

What needs improvement?

We don't really see any limitations on the product. Overall, it's been good.

We would like the solution to make more advances in the way that Extreme Networks has been doing.

For how long have I used the solution?

We've been using the solution for about two months. It hasn't been too long just yet.

Buyer's Guide
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How are customer service and support?

We can handle technical support if our clients run into any issues. It's part of the services we offer.

Which solution did I use previously and why did I switch?

We also use Extreme Networks. We find it is a bit better than Cisco. We're also partners with Fortinet.

How was the initial setup?

The implementation is very easy and straightforward. 

What about the implementation team?

We implement the solution for our clients. We're Cisco partners, and therefore can manage all kinds of deployments.

What other advice do I have?

We are a Cisco premier partner.

In general, I would rate the solution ten out of ten. We've had very good experiences so far.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1107381 - PeerSpot reviewer
Senior Security Consultant at a tech services company with 51-200 employees
Real User
Nov 9, 2020
Easy to set up and has good stability
Pros and Cons
  • "It's easy to set up. The deployment takes one or two days. You need to collect the data from a device and then direct it to the portal."
  • "It's easy to set up. The deployment takes one or two days."
  • "Cisco could improve the administration for the customers."
  • "Cisco could improve the administration for the customers."

What is our primary use case?

My customers buy Stealthwatch for traffic analysis. 

What needs improvement?

Cisco could improve the administration for the customers.

For how long have I used the solution?

I have been selling Stealthwatch for one to two years. 

What do I think about the stability of the solution?

I haven't heard from my customers that they had any problems with stability. 

How was the initial setup?

It's easy to set up. The deployment takes one or two days. You need to collect the data from a device and then direct it to the portal. 

What other advice do I have?

I would rate Stealthwatch a nine out of ten. To make it a ten, Cisco should offer more training. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Cisco Secure Network Analytics
May 2026
Learn what your peers think about Cisco Secure Network Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,692 professionals have used our research since 2012.
reviewer1151310 - PeerSpot reviewer
Chief Consultant at a tech services company with 11-50 employees
Consultant
Sep 25, 2019
Good anomaly and malware detection, and highly-rated technical support
Pros and Cons
  • "The most valuable feature is anomaly detection, where it finds things that are not allowed internally."
  • "The most valuable feature is anomaly detection, where it finds things that are not allowed internally."
  • "The usability of this solution needs to be improved."
  • "The usability of this solution needs to be improved."

What is our primary use case?

We are a system integrator and I have implemented this solution for one of our customers.

This solution is normally used for anomaly detection and malware detection.

It is deployed on-premises.

How has it helped my organization?

The organization now have a better overview how their traffic is flowing.

What is most valuable?

The most valuable feature is anomaly detection, where it finds things that are not allowed internally.

What needs improvement?

The usability of this solution needs to be improved.

The initial setup of this solution can be simplified.

For how long have I used the solution?

We have been using this solution for three months.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

We have three people who are using this solution.

How are customer service and technical support?

I would rate technical support for this solution highly.

Which solution did I use previously and why did I switch?

We used Darktrace before.

How was the initial setup?

The initial setup of this solution is complex.

What other advice do I have?

My advice for anybody who is implementing this solution is to know the whole infrastructure before beginning. Also, before starting, you have to know about the licensing of the equipment.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
NetworkAe7fe - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
Real User
Jul 10, 2019
Enables us to run our call center 24/7 and has good tech support engineers
Pros and Cons
  • "Most of the engineers I've worked with have been really good. Very knowledgeable and easy to work with."
  • "Most of the engineers I've worked with have been really good. Very knowledgeable and easy to work with."
  • "We've run into some issues with the configuration."
  • "We've run into some issues with the configuration."

What is our primary use case?

Our primary use case is for it to run our call center 24/7 365 days a year. 

What is most valuable?

There's a lot of stuff on the new version we haven't had the chance to work with yet. 

What needs improvement?

We're trying to upgrade to the newest release. We're running a version that's three versions behind. 

What do I think about the stability of the solution?

So far we've had a good experience with stability. We've run into some issues with the configuration. 

What do I think about the scalability of the solution?

It's not scalable due to our own implementation. Everything that I read though, indicates that it can be scalable. 

How are customer service and technical support?

Most of the engineers I've worked with have been really good. Very knowledgeable and easy to work with.    

Which solution did I use previously and why did I switch?

We've used Cisco for around ten years. Prior to that, we were using Nortel. We had a relationship with a Cisco account manager prior to the collaboration products. 

What about the implementation team?

We had engineers that set it up. There were some problems that Cisco support came to fix. 

What other advice do I have?

I would rate it an eight out of ten. 

Check the vendors and the options out there to see how they can meet your needs. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SrNetworbb7a - PeerSpot reviewer
Sr Network Engineer at a insurance company with 5,001-10,000 employees
Real User
Jul 10, 2019
Tracks anomalies in real time but is challenging to scale to the size of our environment
Pros and Cons
  • "Being able to graph and show data to management has improved our organization. We can show the data to the higher-ups. It shows them that it's picking up on these anomalies and doing its job."
  • "Being able to graph and show data to management has improved our organization."
  • "They should include Citrix VDIs in the next release."
  • "They should include Citrix VDIs in the next release."

What is our primary use case?

Our primary use case for Stealthwatch is endpoint security.

How has it helped my organization?

Being able to graph and show data to management has improved our organization. We can show the data to the higher-ups. It shows them that it's picking up on these anomalies and doing its job.

It has reduced our incidence response time by around 30%. The solution has improved our efficiency in operations around 30% through basic cost-cutting. It has reduced the amount of admin support time by around 15%.

What is most valuable?

The most valuable feature is its ability to track anomalies in real time. It increases our time-to-value ratios.

What needs improvement?

They should include Citrix VDIs in the next release.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's challenging to scale as big as our environment.

How are customer service and technical support?

I highly recommend their technical support.

Which solution did I use previously and why did I switch?

We knew we needed to switch because we had a gap in visibility. We picked this solution because we're a Cisco shop.

How was the initial setup?

The setup was of moderate complexity because of the Citrix environment.

What about the implementation team?

We used a reseller for the deployment called Presidio. We had a good deployment with them.

Which other solutions did I evaluate?

We also looked at FortiGate.

What other advice do I have?

On a scale from one to ten, I would rate Cisco HyperFlex HX a six only because of the challenges we had with Citrix.

You need a dedicated team to manage all of these products and their integration together.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1123185 - PeerSpot reviewer
Director of Network and Telecom Services at a healthcare company with 10,001+ employees
Real User
Jul 9, 2019
Dependable solution that is able to pinpoint where we have vulnerabilities if they occur
Pros and Cons
  • "It's a dependable product that is able to pinpoint where we have vulnerabilities if they occur."
  • "Being able to look at the Layer 7 application and get information about intrusion attempts is the most valuable feature for us."
  • "The GUI could use some improvement. Being able to find features more easily would be a great improvement if it was simplified."
  • "The GUI could use some improvement. Being able to find features more easily would be a great improvement if it was simplified."

What is our primary use case?

We use the solution primarily for IDS/IPS.

How has it helped my organization?

It's a dependable product that is able to pinpoint where we have vulnerabilities if they occur.

What is most valuable?

Being able to look at the Layer 7 application and get information about intrusion attempts is the most valuable feature for us. 

What needs improvement?

The GUI could use some improvement. Being able to find features more easily would be a  great improvement if it was simplified.

For how long have I used the solution?

We have been using the product for more than six months.

What do I think about the stability of the solution?

We used to have an older version of the firmware and we were always having problems with it. Now, they have really good firmware. They came up with some new revision to the code, and so it's a lot more stable.

What do I think about the scalability of the solution?

We haven't scaled it out more than what our initial scale was. I am only just imagining adding more sensors. When we configured it initially, we really didn't have a fundamental knowledge of exactly what to do with our network and the infrastructure. So we kind of had to let it sit there for about a month or two to learn — or get used to — the network and the product.

How are customer service and technical support?

I haven't personally had the opportunity to use technical support, but my staff has. As far as I know, it is good. We have the Smart Net total care. We can get a TAM (Technical Account Manager), and so we can escalate straight through to a tier-two or tier-three person. So we get somebody immediately.

Which solution did I use previously and why did I switch?

We just immediately went with Stealthwatch and did not have a previous solution.

How was the initial setup?

The initial setup was pretty complex because of the size of our environment. The product itself is complex. We had to have an advanced working knowledge of networks already before deploying the solution.

What about the implementation team?

We did not use a vendor team for the deployment.

Which other solutions did I evaluate?

We did evaluate another product called WhiteHat Security. The decision eventually came down to sticking with the system of the products. We wanted to kind of keep our products all in one family.

What other advice do I have?

I would give the solution an eight out of ten. Any detraction is just because of how complex it is. Of course, you can deploy a solution in many different ways. You have to decide what you want to cover. You have choices to monitor your egress or your ingress if you want to look for vulnerabilities and remediations within your in-house network or your DMZ network. Whichever thing you want to do, you have to understand the possibilities of the equipment's ability to meet your needs so that you can scale it when you are ready. 

We went and bought what we needed to for a small deployment — like a POC — and we just kind of wanted to keep it that way just to get something in. And then we'd scale it out later. After, you can go in and raise your thresholds. There's a lot of stuff that's in the box. To really finely tune it to work to your benefit, you have to kind of let it digest. I think initially we were a bit too aggressive and we started creating stuff. We started getting a lot of noise — a lot of emails coming in. When that happened it wasn't time to fool around anymore.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeniorNe4b79 - PeerSpot reviewer
Senior Network Engineer at a comms service provider
Real User
Jul 9, 2019
Has reduced our incident response time and false positives
Pros and Cons
  • "The most valuable feature about this solution is that it gives me insight of my network."
  • "The most valuable feature about this solution is that it gives me insight into my network, with great analytics and threat protection capabilities to detect faults and find viruses and trojans, and I can definitely say that this solution saves us time, money, and administrative work."
  • "It hasn't really improved our direct detection rate but it has definitely reduced our incident response time as we wouldn't have been able to detect threats or immediate risks without this solution."
  • "It hasn't really improved our threat detection rate but it has definitely reduced our incident response time as we wouldn't have been able to detect threats or immediate risks without this solution."

What is our primary use case?

Our primary use case for this solution is to work on it so that we can learn enough about it to sell it to our customers.

How has it helped my organization?

This solution has improved our organization because it allowed us to find a lot of stuff we could look deeper into, like strange traffic patterns, and clean it up. It hasn't really improved our threat detection rate but it has definitely reduced our incident response time as we wouldn't have been able to detect threats or immediate risks without this solution. It has also reduced false positives. 

What is most valuable?

The most valuable feature about this solution is that it gives me insight into my network. It has great analytics and threat protection capabilities to detect faults and find viruses and trions. I can definitely say that this solution saves us time, money and administrative work.

When it comes to time to value, it gets new insights, so it's worth the time and it allows me to know more of what's going on in the network.

What do I think about the stability of the solution?

We are still running it but so far it has been really stable.

What do I think about the scalability of the solution?

We are a very small company, so scalability isn't a problem for us. But I believe it is scalable.

How was the initial setup?

Although I wasn't involved in the initial setup myself, it looked straightforward. 

What about the implementation team?

We installed the solution ourselves because we are Cisco partners.

Which other solutions did I evaluate?

The issue of network security is growing daily and we are dealing with all the Cisco products. We have the Duo, the Firepower Soft and we plan to extend. 

What other advice do I have?

I will rate this solution a nine out of ten because I have very deep insights. But I don't see any room for improvement yet. I would advise others to do a proof of concept first.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Security Analysist at Amwins Group
Real User
Jul 9, 2019
Improved our internal knowledge of what's going on with the network but the reporting should be cleaner
Pros and Cons
  • "It has improved our internal knowledge of what's going on with the network, and that's helpful."
  • "It has improved our internal knowledge of what's going on with the network, and that's helpful."
  • "I would like to see more and cleaner reporting. For example, if I pull up Steven and I want to look and maybe compare him to what you've done in the past week, and compare that to the past six months, the point would be to see what the difference in activity looks like over this time. I don't see that capability in reporting to date. You see that trend but you don't really see a straightforward comparison. That right there is key to what we want to see about the normal activity."
  • "I'm not really sure it gives us a true picture."

What is our primary use case?

We really just use the product for behavior analytics of our employees. When we have issues or when there is some type of an investigation from a security perspective, we pull up Stealthwatch and start trying to see what that user was doing. If there are any anomalies in their activities we have to take action to correct it.

We don't need to monitor every device. The reports show everything that person's doing and what device they're running, et cetera, and we really only need specific things.

That was one of our problems in the initial deployment. We tried to overcome that by redeploying. I'm not sure exactly sure that it helped a lot. We're getting more data, but I'm not really sure it gives us a true picture.

How has it helped my organization?

It has improved our internal knowledge of what's going on with the network, and that's helpful. Overall we like the product, I'm just not sure it's giving us everything that we can really get out of it right now.

What is most valuable?

The ability to see a real-time picture of the network is the most valuable for us.

What needs improvement?

I would like to see more and cleaner reporting. For example, if I pull up Steven and I want to look and maybe compare him to what you've done in the past week, and compare that to the past six months, the point would be to see what the difference in activity looks like over this time. I don't see that capability in reporting to date. You see that trend but you don't really see a straightforward comparison. That right there is key to what we want to see about the normal activity.

What do I think about the stability of the solution?

The product is very stable. No problems at all.

How are customer service and technical support?

I can't really comment on the customer service as that is not part of my turf. That's in the neck of the engineering team.

Which solution did I use previously and why did I switch?

There wasn't really a big decision making effort. The product came with the big suite of things that we purchased, so we decided to take advantage of it and deployed it.

How was the initial setup?

I was involved in the deployment. The initial setup should have been easier than it was — fairly easy overall. I think my engineering department made it more difficult. We should have deployed it based on the exact specifications of the vendor. On our team, we've got people who think they know more than the vendor. Any trouble goes back to our entire team not following the directions to the letter during the setup. They should have made sure they followed the exact steps to get everything running, and then actually go dig into any other need they're trying to solve for specifically. After that make sure to get reporting to match issues that are important to solve for because that's what makes it useful.

What about the implementation team?

We dealt directly with Cisco for the implementation.

What other advice do I have?

Overall the product is good. I'd give it a seven out of ten. That's mostly because of the deployment and then the reporting and trying to get the stuff out of it in a way that we want it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Network Analytics Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Cisco Secure Network Analytics Report and get advice and tips from experienced pros sharing their opinions.