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Director & CIO of IT services at Connectivity IT Services Private Limited
Real User
Aug 1, 2022
The micro-segmentation features are helpful for access control layers and virtual LAN policy enforcement
Pros and Cons
  • "ASA integrates with FirePOWER, IPS functionality, malware filtering, etc. This functionality wasn't there in the past. With its cloud architecture, Cisco can filter traffic at the engine layer. Evasive encryptions can be entered into the application, like BitTorrent or Skype. This wasn't possible to control through a traditional firewall."
  • "Cisco ASA Firewall is reliable, especially in the Indian context."
  • "There are some limitations with SSL. Regarding the security assessment for the ISO 27000 standard, there are certain features that Cisco needs to scale up. Not all products support it, so you need to be slightly careful, especially on the site track."
  • "Cisco support is okay, but not great. The response time is too long."

What is our primary use case?

I'm a solution architect specializing in IT infrastructure designs. I create solutions for clients using Cisco and other products. I've developed solutions with various Cisco Firewall models. I may use an entry-level solution for smaller businesses, like the Cisco 555 Series or 5500. If it's a large enterprise, I may use the 4000 Series, or an ISR router integrated with a firewall for a branch office, and maybe an ISR router, which is integrated with the firewall.

I work with businesses of all sizes, but I see Cisco more often in medium-sized companies or large enterprises. Small businesses often pick Sophos or FortiGate because of the pricing. Large enterprises use Cisco and other products like Palo Alto or Check Point, especially for managing cloud architectures like GCP and AWS. 

If the customer only needs a plain firewall, Cisco ASA is sufficient. It can compete with FortiGate or Sophos. When I talk about a next-gen firewall, the basics include malware protection, instruction prevention, URL filtering, etc. Firepower is integrated to address these next-gen requirements. 

I may use the tabs for dynamic policy implementation in cloud environments depending on the clients' needs, but not typically VMware. I might get a false positive with the VMware operator and platform layer. If I stop some surveys, my production will stop. In such cases, I cannot just go by dynamic classification blindly. It would be better for the application layer, not the platform layer.

How has it helped my organization?

I don't have any metrics about how ASA has improved operations for my clients, but I can look at their market share relative to Check Point and other competitors. Cisco has a decent footprint today, and it reduced my customers' CapEx. I don't have the numbers. I'm just speaking relatively. Cisco can reduce operational expenditures by around 40 percent. I'm just giving a vague estimate, but I don't have any specific metrics.

Cisco offers two architectures. I can choose the Meraki track if I want an OpEx model or the traditional track, which is a CapEx model. Due to Cisco's tech acquisitions, I have various feature options within the same product. The DNA of Cisco combines the traditional Cisco architecture with the next-generation firewall.

Segmentation can be helpful for some clients. Let's use a financial organization as an example. We have traffic moving through the branch to the core banking. This is where we can employ segmentation. We can do security policy restrictions for branch employees to prevent them from accessing certain financial reporting systems. We can limit them to the branch level. 

I can enforce certain policies to prevent all branch traffic from reaching one layer of a particular segment by minimizing the overall traffic on the network. I can always control the traffic when I segment it. This set of capabilities is beneficial when a lot of financial algorithms are done.

What is most valuable?

ASA integrates with Firepower, IPS functionality, malware filtering, etc. This functionality wasn't there in the past. With its cloud architecture, Cisco can filter traffic at the engine layer. Evasive encryptions can be entered into the application, like BitTorrent or Skype. This wasn't possible to control through a traditional firewall. 

Deep Packet Inspection looks at the header information and inspects the contents of a particular packet. We can also look at traffic management. It can control end-user applications, and we can check device performance when we do this type of regression on our resources. This is what we look at with a DPI. It can help us reduce the overall OpEx and CapEx.

Traditionally, we needed multiple software and hardware tools. With these features, we can snoop into our network and understand each packet at a header level. That's called the service control engine.

Within Cisco's Service Control Engine Architecture, there's something called the Preferred Architecture, which has a supervisor engine. It's more of a network management tool. Cisco makes it more convenient to manage our resources. It has a nice UI, or we can go into the command-line level. 

Cisco's micro-segmentation features are helpful for access control layers and virtual LAN policy enforcement. That's how we segregate it. Micro-segmentation is focused on the application layer. When we design a policy that is more automated or granular, and we have a specific business requirement, we get into micro-segmentation. Otherwise, the majority of the implementation will be generic network segmentation.

Dynamic classification is also essential given the current security risks and the attacks. We cannot wait for it to tell us if it's a false positive or a real threat. In those cases, dynamic classification is essential, especially at a MAC level.
When using WiFi, we may have a suspicious guest, and we cannot wait for someone to stop it manually. The firewall needs to at least block the traffic and send an alert.

In cases like these, integration with Cisco ISE is handy. If the firewall alone doesn't help, you must redesign your architecture to include various associated products as you increase your requirements. For example, you may have to get into multiple servers, so you'll need an ISE for identity management. 

As you start scaling up your requirements, you go beyond a firewall. You start from an L1 layer and go to the L7 sitting at the organization's gateway. When you talk about dynamic policy implementation, that's where you start to get serious about your operations and can change things suddenly when an attack is happening.

With ISE integration, you get another dynamic classification if an endpoint connects immediately. ISE has a lot of authorization rules, so it applies a filter. The dynamic policy capabilities enable tighter integration at the application workload level. Snort 3 IPS enables you to run more rules without sacrificing performance, and IPS puts you one step ahead of any threats to the organization.

What needs improvement?

There are some limitations with SSL. Regarding the security assessment for the ISO 27000 standard, there are certain features that Cisco needs to scale up. Not all products support it, so we need to be slightly careful, especially on the site track. 

We face challenges with Cisco when implementing some security vulnerability assessments, including the algorithms and implementing SSL 3.0. I may change the entire product line because traditional product lines don't support that.

Integration isn't typically a problem because the network is compatible, but Cisco could upgrade the threat database. They could integrate the threat database of the on-premise firewall with the cloud. Check Point has cloud integration with a market database of all the vulnerabilities. Cisco could add this to its roadmap to make the product more effective.

Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,283 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with firewalls for about 20 to 25 years, but I've been using Cisco for around 12 to 15 years.

What do I think about the stability of the solution?

Cisco ASA Firewall is reliable, especially in the Indian context. For example, I had a couple of banks with around 5,000 branches and ATMs. It was easy to deploy remotely or send it to each branch. 

What do I think about the scalability of the solution?

Cisco ASA Firewall is scalable to a certain extent.

How are customer service and support?

Cisco support is okay, but not great. I rate Cisco support five out of ten. The response time is too long. We need an instant response to security issues. They follow some legacy processes.

In some cases, I think they're good, but they have hundreds of questions and steps to go through before the ticket is escalated. The local partner adds a lot of value in that case.

How was the initial setup?

The standard setup is straightforward and takes around four hours. You can also do more customization and adjustments to deploy it in a particular environment.
I design a custom implementation strategy for each customer. It depends on whether I'm migrating an existing environment or doing a fresh deployment. I try to understand the customer's security footprint and all the issues I need to address before installation. 

What's my experience with pricing, setup cost, and licensing?

I think Cisco's price is in the right space now. They have discounts for customers at various levels. I think they're in the right spot. However, Cisco can be expensive when you factor in these additional features. 

If you add SecureX, Cisco's cost will definitely jump. We started with the standard ASA, then we added segmentation and micro-segmentation, and now we're talking about automation and unified architecture. SecureX is an integrated security portfolio. It gives a vertical and 360-degree algorithm with an open, integrated platform that can scale.

Which other solutions did I evaluate?

In most next-generation products, the UA itself will manage a lot of things, but it's easier to find people with expertise. If you put 10 firewall experts in the room, six will be talking about Cisco, but you can hardly find one or two people talking about Check Point or Palo Alto. Others would be more talking about Sophos, FortiGate, etc.

What other advice do I have?

I rate Cisco ASA Firewall seven out of ten. If you're implementing a Cisco firewall, you must be crystal clear about your business requirements and how a Cisco ASA firewall will address your problem. You need to understand whether this product line contains all the features you need. 

Can it pass a security audit? Does it integrate with your network device? How scalable is it? Will this solution you're implementing today be adequate in the next three years? These are the questions that you should ask.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
ArunSingh7 - PeerSpot reviewer
Computer Operator at a retailer with 5,001-10,000 employees
Real User
Nov 21, 2023
A tool that offers protection and security features that needs to improve its price
Pros and Cons
  • "The solution's dashboard is fine, and in terms of support, Cisco is better than other OEMs in the market."
  • "If you need to reschedule a call with the support team when you face a new issue with the product, then it may get a bit of a problem to get a hold of someone from the support team of Cisco."

What is our primary use case?

My company uses Cisco Secure Firewall for its protection and security features.

What is most valuable?

I won't be able to speak about the strong points of the product. I will need the input from my team to be able to speak about the advantages of the product. The solution's dashboard is fine, and in terms of support, Cisco is better than other OEMs in the market.

What needs improvement?

The solution's price can be lowered because, currently, it is pricier than the tool its competitors offer in the market. If the product's prices are lowered, it may help Cisco to expand its market base.

If Cisco reduces the price of its product, then it can gain more advantage and become much more competitive in a market where there are solution providers like Fortinet FortiGate.

For how long have I used the solution?

I have been using Cisco Secure Firewall for five years.

I don't remember the version of the solution since there is a support team in my company to manage it. My company has a partnership with Cisco.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 2,500 people use the solution in my company.

How are customer service and support?

Most of the time, the solution's technical support is helpful and responsive. There have been a few cases where a few black spots have been noticed, which I think is because Cisco opted for localization of support because, during holidays, nighttime, or weekends, it becomes difficult for users to reach the support team, though the rest of the time the support is good.

If you have already scheduled a call with the support team of Cisco, then it is good. If you need to reschedule a call with the support team when you face a new issue with the product, then it may get a bit of a problem to get a hold of someone from the support team of Cisco. Earlier, there were no problems with Cisco's support team. Recently, there have been a few issues cropping up related to the technical team of Cisco. Technically speaking, the support team is good, but the availability offered by the technical team has deteriorated.

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I work with Palo Alto, Fortinet, and Check Point for different parts of our IT environment.

How was the initial setup?

The product's initial setup phase was taken care of by another team in my company before I joined my current company.

On our company's core payroll, we have a very small support team, but we do have a support team in my company for the product. The support team in my company consists of around 20 to 25 engineers who work around the clock.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a seven on a scale of one to ten, where one is expensive, and ten is cheap. If we compare Cisco with other OEMs available in the market, Cisco needs to work on price improvement. Nowadays, there is a lot of competition in the market with newer solutions, like Fortinet, gaining popularity, amongst a few other names like Cyberoam, a product from a local Indian vendor. Palo Alto has also gained a lot of market share in recent years.

Which other solutions did I evaluate?

From a security perspective, generally, there are only three solutions that our company looks at, which include Check Point in the last four or five years, among other options like Palo Alto and Cisco.

What other advice do I have?

I recommend the solution for SMB businesses.

I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,283 professionals have used our research since 2012.
Critical Infrastructure at Wintek Corporation
Real User
Jun 25, 2023
Offers high availability infrastructure along with access to excellent customer support
Pros and Cons
  • "The high-availability features, the VPN and the IPSec, are our top three features."
  • "We would really like to see dual dual power supplies for some Cisco Firewall products."

What is our primary use case?

Our primary use cases lie mainly with high availability and the security features available doing Layer 3 routing that we would need on our internal network.

How has it helped my organization?

It has simplified the internal network, so we don't have to worry about one device failing and losing connectivity. High availability is always there.

What is most valuable?

Our top three features are the high-availability features, the VPN and the IPSec.

It has fantastic visibility. It's a 10 out of 10. 

Cisco Secure Firewall is fantastic at securing our infrastructure from end to end so we can detect and remediate threats. We have already caught things that have tried to get in. 

Cisco Secure Firewall has improved resilience by a huge margin. It has been a great help.

Cisco Secure Firewall has freed staff because we don't have IT staff worrying about a lot of the threats. We trust the device that we are going to catch the threat. We are going to get a notification and be able to act upon that. Cisco Secure Firewall has saved at least 25 hours a week

The newer versions have made it so that we do not have to worry about other appliances with feature sets that are already built into the Cisco firewall.

The solution has had a huge effect, especially from physical density when it comes to securing our infrastructure. A lot of people don't think about power availability and cooling aspects. You have a limit to how much power you can push, and every little bit helps. 

We chose Cisco because of its understanding, customer service, warranties, and the quality of the product

What needs improvement?

We would like to see dual power supplies for some Cisco Firewall products. Having to get an ATS in the Data Center application because there's an A+B power feed on such a vital device with high availability may be something that I want to put in there.

For how long have I used the solution?

We have been using Cisco Firewall for the last 20 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable because Cisco keeps up with new technology, the security application, bandwidth, optics, and the kind of speed that one can use.

How are customer service and support?

Customer support has been very responsive, whether it is a hardware failure or calling for any kind of technical support.

How would you rate customer service and support?

Positive

What was our ROI?

We have seen a return on investment in the total cost of ownership.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair compared to competitors. Cisco is the Cadillac in its field. You get what you pay for. 

What other advice do I have?

Cisco is amazing at upgrading, so even if we did have to upgrade a device, it is plug-and-play because of that availability option.

Cisco is doing a great job with all the improvements that are coming; they are allowing for GUI setups where many people aren't so used to CLI. Many of the younger grads coming into our field are more used to APIs and automation, so having that GUI feel is a lot better than CLI.

I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2212692 - PeerSpot reviewer
Network Engineer at a tech services company with 5,001-10,000 employees
Real User
Jun 21, 2023
The monitoring dashboard lets us see if the packets get from the source to the destination correctly
Pros and Cons
  • "The monitoring dashboard is valuable to us for troubleshooting."
  • "With the new FTD, there is a little bit of a learning curve."

What is our primary use case?

I use the solution mostly to separate internal networks.

How has it helped my organization?

Being able to create and apply new policies to the firewall has been helpful. It is an object-oriented way of doing things that helps a lot because we can build and apply new policies. We can also test it and revert to the old one if it doesn't work.

What is most valuable?

The monitoring dashboard is valuable to us for troubleshooting. It lets us see if the packets get from the source to the destination correctly.

What needs improvement?

With the new FTD, there is a little bit of a learning curve. The learning curve could probably be simplified a little bit. I've come around that learning curve, and I'm able to get around it.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

Cisco is known for its general stability.

What do I think about the scalability of the solution?

The solution’s scalability is excellent. I don't know if the scalability has a downside or even a limit.

How are customer service and support?

The support is really good. I have a good team that supports us, and I'm able to always reach out to them. It's nice to have somebody on the cell phone and just be able to reach out to them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Years ago, I used different firewalls like Juniper, but mostly, it's been fixed to ASA and FTD. We switched to Cisco because our customers were using Cisco.

How was the initial setup?

The initial setup had a little bit of a learning curve, especially because I came from ASA. I needed some help from Cisco. However, I knew what I was doing once it was set up, especially with FMC and Firepower.

What about the implementation team?

We used Cisco’s support to deploy the product.

What was our ROI?

In general, we have seen an ROI on the product. Using it, applying policies, setting it up, and leaving it alone is helpful. It helps save resources.

What other advice do I have?

I don't use the product for application visibility and control. I tend to worry more about blocking or allowing certain things versus looking deep into the servers and applications and how they work.

The product is great for securing our infrastructure from end to end. I'd like to be able to test out some of the other products, like dashboards and IPS/IDS, that work with it. For the most part, I set up a firewall, and I set up the rules. If things don't work, I monitor it through the monitoring dashboard and try to figure it out.

Cisco Secure Firewall has helped free up a lot of time for our IT staff. Apart from monitoring, unless somebody needs a firewall rule change or anything like that, there's no need to mess with it. Once we set it up, it just runs.

The solution has helped our organization to improve its cybersecurity resilience. Being a firewall, by definition of the term, the product has improved our organization’s security.

People should always evaluate other products. If you’re looking for a solid firewall, Cisco makes the choice so much simpler, especially now with FMC. We are able to apply policies easily and control different firewalls at the same time.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2211648 - PeerSpot reviewer
Network Security Team Lead at a government with 10,001+ employees
Real User
Jun 19, 2023
Secures our infrastructure from end to end
Pros and Cons
  • "The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy."
  • "Cisco Secure Firewall’s customer support could be improved."

What is our primary use case?

We have some in our DMZ. We have some located in several locations throughout our state. Then we have our local Egress and VPN firewalls that we use.

What is most valuable?

The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy.

What needs improvement?

Cisco Secure Firewall’s customer support could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall for 20 years.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

We bought scalable products, and we're in a good position.

How are customer service and support?

With Cisco Secure Firewall's technical support, it's always hard to get somebody that knows what they're doing on the line. However, when you finally get somebody on the line, it's pretty good. Having to deal with the licensing and be able to open a TAT case based on the serial numbers was very difficult. The individuals we get support from are pretty good, but the solution's support is two out of ten because of the process of having to get to that point to get support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have previously used Juniper. Our company decided to go with Cisco Secure Firewall because of the cost and ease of use. Also, the people in our team knew Cisco versus other solutions.

How was the initial setup?

Cisco Secure Firewall's initial setup was pretty straightforward. They have a wizard, which helped in some instances, but there's also a lot of documentation online that helps a lot.

What about the implementation team?

We have a reseller that we go through, and they helped implement Cisco Secure Firewall for us.

What other advice do I have?

The application visibility and control with Cisco Secure Firewall is pretty great. We have the FTD, the firewall threat defense, and FMC, the management console we use, and we have great visibility using that product.

Cisco Secure Firewall's ability to secure our infrastructure from end to end is really good. We always find things and or block things before they even happen. So it's great, especially with Talos.

Cisco Secure Firewall has helped free up our IT staff for other projects to a certain degree. We still have to review logs in the firewall, and hopefully, someday, we'll have AI to help do that for us too. The solution has probably saved our organization about ten hours a week.

We use Talos, among other threat advice tools, and it's very good. Talos automatically updates us on the threats out there, and we can deploy those to our devices if we deem it fit to deploy them.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience. We've used Cisco for so long, and we've never had a data breach up to this point.

Overall, I rate Cisco Secure Firewall ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2212530 - PeerSpot reviewer
Systems Engineer at a engineering company with 5,001-10,000 employees
Real User
Jun 18, 2023
A ubiquitous and easy-to-deploy product with a good support team
Pros and Cons
  • "The solution is pretty easy to deploy."
  • "I would like to see an IE version of the solution where it is ruggedized."

What is our primary use case?

I'm a design consultant. We primarily use the product to secure various client networks, major infrastructure, highways, and urban surveillance.

What is most valuable?

The solution is pretty easy to deploy. It is pretty ubiquitous too, so it is easy to get. It pretty much does the job we need it to do.

What needs improvement?

I would like to see an IE version of the solution where it is ruggedized. Most of what we do is infrastructure based on highways. Now that the product has a hardened switch, the only thing left in our hubs that isn't hardened is probably the firewall. It would be nice to pull the air conditioners out of the hubs.

For how long have I used the solution?

I have been using the solution for 20 years.

What do I think about the stability of the solution?

I've never had a stability problem with firewalls.

What do I think about the scalability of the solution?

The solution seems to be very scalable. I probably don't have much experience with scalability because, by the nature of how our networks work, we don't scale them; we just add another one.

How are customer service and support?

Support is very good. I've never had a problem with any form of support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used only a couple of other products over the years due to client preference. In general, Cisco Secure Firewall is easier to deploy mostly because of the depth of personnel trained in it. Every other product seems to be a niche thing that two people know, but Cisco once again seems ubiquitous throughout the industry. Our customers choose Cisco for various reasons, from cost to a preference for Cisco. It meets the task that they need to meet. It's really the spectrum.

How was the initial setup?

The deployment is pretty straightforward. It's the same as deploying any other Cisco equipment. If you know what you're doing, it's not a huge deal.

What was our ROI?

I believe our clients have seen an ROI. Their networks are more secure. Various agencies have tested a few of them to prove it, and they've proven okay. Since they weren't attacked, they have received an ROI.

What's my experience with pricing, setup cost, and licensing?

The licensing is not so bad. The solution’s pricing could be lower. It's not horrible, though.

What other advice do I have?

The application visibility and control are pretty good. It seems to do everything we've ever needed it to do. I've never asked the product to do something that it couldn't do. The solution has been pretty successful at securing our infrastructure from end to end. Most of our client’s staff have reported that the product is not as maintenance intensive as they would like. They never had to deal with maintenance before, but now they do. We deploy new systems for our clients.

I haven't had much experience with Cisco Talos directly. I know it's there, but I haven't really been involved. I haven't experienced it, which I believe is a good thing. It's doing its job if I don't have to get involved with it. The product has definitely helped improve our organization’s cybersecurity resilience. We weren't secure at all before, and we are a known target since we’re based in infrastructure. The solution has been very helpful in providing security.

It is a good product. I would definitely look into it. There is great value in going to a partner to a reseller to deploy the product. They understand the equipment and have expertise. Normally, they're local, so local knowledge is always useful. They have done deployments before, so sometimes they know tips or tricks that aren't in the manuals.

People evaluating the solution should give it a look. Definitely, it is worth taking a look at it.

Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Jordan De Sousa - PeerSpot reviewer
Network Manager at a computer software company with 501-1,000 employees
Real User
Mar 6, 2023
Helped with the consolidation of tools and has a great dashboard
Pros and Cons
  • "The most valuable Cisco Secure Firewall features are options, features, and ease of deployment because it's an appliance."
  • "Cisco Secure Firewall's integration with cloud providers has room for improvement. We could do more in terms of integration, for example, if we had a tag on an instance."

What is our primary use case?

Our primary use case is filtering as we have a filtering strategy. We are trying to filter a destination and do not have a centralized filtering strategy. So we have MX and on the other end filtering on the firewalls, but not in the middle. This means that both ends of the connectivity do all the security on the firewalls.

What is most valuable?

The most valuable MX features are the ease of deployment and a great dashboard. The most valuable Cisco Secure Firewall features are options, features, and ease of deployment because it's an appliance.

What needs improvement?

Cisco Secure Firewall's integration with cloud providers has room for improvement. We could do more in terms of integration, for example, if we had a tag on an instance. 

I would also like to see tag rules with cloud objects. This would be a great improvement for Cisco Secure Firewall. 

As far as MX is concerned, I would like to see more interconnection. We would also like to be able to do BGP.

For how long have I used the solution?

Our organization has been using this solution for about 10 years.

What do I think about the stability of the solution?

We had MX when it was launched initially and it was not as stable as it is now. The stability of the solution has improved. 

I would rate the stability of this solution three years ago a 3 and today's stability an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

I think that their tech support is quite good. I would rate them an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Positive

What other advice do I have?

We have used different types of solutions. We had Cisco ASA for about 10 years, and then we switched to an on-site firewall to MX from Meraki, Cisco. For our cloud, we have Cisco Services Routers.

The migration to the cloud has been a lot of work. Not all of our systems were compliant with being on the cloud so we had to work on some applications and delete some of them. For the old systems, we had to do extra work but for the newer systems, it was fine. The migration took around 18 months to migrate 99%.

We had more than 2,000 on-prem firewall sites.

Cisco helped with the migration to the cloud with the migration tool. Migrating MX was really easy and the tools helped us to migrate from the old ASA we had to the new MX. The cloud, firewalling, and CSR helped us from the data center on-premise approach to the cloud because at the time we didn't have a lot of experience with the cloud. It was easy to use the Cisco appliances in that space.

I think that this solution has saved our IT staff time because of the ease of deployment. When I first started as a network engineer, it took a whole day to configure a firewall because of all the particularities you could potentially have at a site.

I think that this solution saved our organization's time because security saves money because. At the end of the day, firewalls block threats.

This solution helped with the consolidation of tools as we had all the observability tools in the solutions. Some 10 years ago we all had third-party solutions doing the observability. Now, we have the whole package and not only the firewall.

We choose Cisco 10 or 20 years ago mostly because it was a market-leading solution. I also think it's because of MX's user-friendly solution that you can get on board easily. As far as CSA goes, I believe it's because you have a lot of features on the firewalls and it's the stability of course.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DonaldFitzai - PeerSpot reviewer
Network Administrator at Cluj County Council
Real User
Aug 15, 2022
I like the ease of administration and the overall speed of processing web traffic
Pros and Cons
  • "All the rules are secure and we haven't had a significant malware attack in the five years that we've been using ASA Firewall. It has been a tremendous improvement for our network. However, I can't quantify the benefits in monetary terms."
  • "In the past, the company experienced multiple ransomware attacks, but we haven't seen any since installing ASA Firewall."
  • "Setting firewall network rules should be more straightforward with a clearer graphical representation. The rule-setting method seems old-fashioned. The firewall and network rules are separate from the Firepower and web access rules."

What is our primary use case?

We use ASA Firewall to protect 250 to 300 devices, including workspaces and servers.

How has it helped my organization?

All the rules are secure and we haven't had a significant malware attack in the five years that we've been using ASA Firewall. It is a tremendous improvement for our network. However, I can't quantify the benefits in monetary terms. 

What is most valuable?

I like the ease of administration and the overall speed of processing web traffic. The modules help protect and administer web traffic. ASA Firewall's deep packet inspection gives me visibility regardless of whether I have the agent installed on all the workstations. I can see incoming web traffic and control access to suspicious or dangerous sites. I can apply a filter or make rules to restrict categories of websites.

What needs improvement?

Setting firewall network rules should be more straightforward with a clearer graphical representation. The rule-setting method seems old-fashioned. The firewall and network rules are separate from the Firepower and web access rules. You can access the firewall rules through the Cisco ASDM application, not the web client. I'm using an older version, and I'm sure this issue will improve in the next edition.

Micro-segmentation is somewhat complex. It's not easy, but it's not too difficult, either, so it's somewhere in the middle. I used micro-segmentation for 10 or 15 VLANs, and ASA Firewall acts as a router for those VLANs. The visibility offered by micro-segmentation is pretty poor. It's not deep enough. 

For how long have I used the solution?

I have been using ASA Firewall for five years.

What do I think about the stability of the solution?

ASA Firewall is a stable solution.

What do I think about the scalability of the solution?

I don't think ASA Firewall is very scalable. It depends on the models and the license. However, it's pretty simple to update and upgrade the models, so I would say it's moderately scalable. 

How are customer service and support?

I worked with Cisco's technical support from the beginning and it was excellent. I rate Cisco support 10 out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used some Linux Servers with a software firewall for 20 years.
It was a Microsoft firewall, but I don't remember the name. It was a server that I had to install on the gateway.

How was the initial setup?

Deploying ASA Firewall was complex because I needed to install an ESXi machine to implement the Firepower module. That was relatively complicated, and it took two or three days to complete the installation and verification.

What about the implementation team?

I worked with a consultant who sold me the product and helped me with minor issues as needed. 

What was our ROI?

In the past, the company experienced multiple ransomware attacks, but we haven't seen any since installing ASA Firewall. It was a huge improvement. It's hard to quantify that in financial terms, but we had 40 or 50 machines damaged. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure precisely how much ASA Firewall costs, but I know it's a little more expensive than other solutions. I rate it seven out of ten for affordability. 

Which other solutions did I evaluate?

I learned about Fortinet and Palo Alto firewalls. I think FortiGate is easier to set up and manage. At the same time, Cisco firewalls are pretty secure and reliable. I think the ASA Firewall is in the top five.

What other advice do I have?

I rate Cisco ASA Firewall eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: June 2026
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.