Head of Information Communication Technology at National Building Society
Real User
Standard reports allow us to constantly monitor our environment and take corrective steps
Pros and Cons
  • "The benefits we see from the ASA are connected to teleworking as well as, of course, having the basic functionality of a firewall in place and the prevention of attacks."
  • "If I want to activate IPS features on it, I have to buy another license. If I want Cisco AnyConnect, I have to buy another license. That's where we have challenges."

What is our primary use case?

We use the Cisco firewall for a number of things. We've got VPN tunnels, IPsec tunnels. We also use it for basic network layer filtering for our internal service, because we have a number of services that we offer out to clients, so that is the first device that they come across when they get into the network.

We have a network of six remote sites and we use proxy to go to the internet, and from the internet Cisco is the first line of defense. We have internet banking services that we offer to our clients, and that also makes use of the Cisco firewall as the first line of defense. And we've got a number of servers, a Hyper-V virtual environment, and we've got a disaster recovery site.

We had VAPT (vulnerability assessment and pen testing) done by external people to see our level of security from inside and outside and they managed to find some deficiencies inside. That's when they recommended that we should put in network access control. By integrating the ASA with Cisco ISE, that is what we are trying to achieve.

The whole idea is to make sure that any machines that are not on our domain should not be able to connect to the network. They should be blocked.

We also have Cisco switches deployed in our environment. All our active switches are Cisco. The ASA is integrated with them. This integration was done by a combination of our Cisco partner and in-house, because we did this at the time of setting up the infrastructure in 2016.

How has it helped my organization?

The benefits we see from the ASA are connected to teleworking as well as, of course, having the basic functionality of a firewall in place and the prevention of attacks. The VPN is also helpful.

What is most valuable?

Among the most valuable features are the reports which are generated according to the rules that we've put in place to either block traffic or report suspicious attempts to connect to our network. They would come standard with any firewall and we're always monitoring them and taking any corrective steps needed.

What needs improvement?

We have the ASA integrated with Cisco ISE for network access control. The integration was done by our local Cisco partner. It took them about a month to really get the solution up and running. I would like to believe that there was some level of complexity there in terms of the integration. It seems it was not very easy to integrate if the experts themselves took that long to really come up with a working solution. Sometimes we had to roll back during the process.

Initially, when we put it up, we were having issues where maybe it would be barring things from users completely, things that we wanted the users to access. So we went through fine tuning and now I think it's working as we expect.

Buyer's Guide
Cisco Secure Firewall
April 2024
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

We have been using Cisco ASA NGFW since 2016, when we launched.

What do I think about the stability of the solution?

The ASA is utilized 100 percent of the time. It's up all the time as it's a perimeter firewall. It's always up. It's our first line of defense. It's quite robust, we've never had issues with it. It's very stable.

What do I think about the scalability of the solution?

We haven't maxed it out in terms of its capacity, and we've got up to about 200 users browsing the internet at any given time. In terms of throughput, we've got an ASA 5525 so it handles capacity pretty well. There aren't any issues there.

How are customer service and support?

We have a Cisco partner, so if ever we did have issues we'd go through them, but up until now — this bank has been open for four years — we've never had an issue with the Cisco firewall.

Which solution did I use previously and why did I switch?

We went with Cisco because it's a reputable brand and we also have CCNP engineers in our team as well. It's the brand of choice. We were also familiar with it from our past jobs.

What was our ROI?

The ROI is the fact that we haven't been attacked.

What's my experience with pricing, setup cost, and licensing?

It's a brilliant firewall, and the fact that it comes with a perpetual license really does go far in terms of helping the organization in not having to deal with those costs on an annual basis. That is a pain point when it comes to services like the ones we have on FortiGate. That's where we really give Cisco firewalls the thumbs up.

From the point of view of total cost of ownership, the perpetual licensing works well in countries like ours, where we are facing challenges with foreign exchange. Trying to set up foreign payments has been a challenge in Zimbabwe, so the fact that we don't have to be subscribed and pay licenses on an annual basis works well. If you look at FortiGate, it's a good product, but we are always under pressure when renewal time comes.

Where Cisco falls a bit short is because of the fact that, if I want IPS, I have to buy another license. That's why I have my reservations with it. If I want Cisco AnyConnect, I have to buy another license. That's where we have challenges. That's unlike our next-gen FortiGate where everything comes out-of-the-box.

What other advice do I have?

My advice is "go for it," 100 percent. If ever I was told to implement a network, ASA would definitely be part and parcel of the solution.

The biggest lesson we've learned from using the product is about the rapid growth of the product's offerings.

In terms of the maturity of our organization's security implementation, I would like to believe that we are about midway. We still need to harden our security. We need to conduct penetration testing every two years and, resources permitting, maybe yearly. The guys out there who do cyber security crimes are becoming more and more advanced, so there is a need for us to also upgrade our security.

We have a two-layer firewall setup, which is what is recommended as the standard for the payment card industry. We probably need solutions linked with cloud providers from the likes of Cisco, and to put in some bank-grade intrusion detection solutions. Because we have already adopted two technologies, Cisco and FortiGate, we might be looking at solutions from those two providers.

We're also looking at end-point security solutions. We've been using the one which comes with our Office 365 and Microsoft product, Windows Defender. We are going to be trialing their new end-point management solution. We are trying to balance things from a cost point of view and providing the right level of security.

In addition to Windows Defender and the firewalls — ASA and FortiGate — and the network access control, we also have SSL for the website.

As for application visibility and control, currently we're just using logging. We don't have the Firepower installed, so it's just general logging and scheduled checks here and there. As for threat visibility, for us the ASA is a perimeter firewall. Behind that firewall we have an IDS and an IPA. We actually have the license for Firepower but we haven't implemented it; it was just an issue of priorities at the time.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Network Security Manager at a tech vendor with 10,001+ employees
Real User
Provides stability and ease of firewall management
Pros and Cons
  • "Firepower has reduced our firewall operational costs by about 25 percent."
  • "One of my colleagues is using the firewall as an IPS, but he is worried about Firepower's performance... With the 10 Gb devices, when it gets to 5 Gbps, the CPU usage goes up a lot and he cannot manage the IPS."

What is our primary use case?

This product protects our computer systems. I use it as a traditional firewall service. I don't have any special use cases for it.

How has it helped my organization?

Firepower has reduced our firewall operational costs by about 25 percent.

What needs improvement?

Sometimes there is a lack of performance. One of my colleagues is using the firewall as an IPS, but he is worried about Firepower's performance. It is much lower than we expected. They need to improve the performance a lot. With the 10 Gb devices, when it gets to 5 Gbps, the CPU usage goes up a lot and he cannot manage the IPS.

For how long have I used the solution?

I have been using Cisco Firepower NGFW Firewall for more than two years.

What do I think about the stability of the solution?

The most valuable property is the stability. It doesn't crash.

How are customer service and support?

When I have had issues with the software, I don't think they have given me the right answers. The support for the software isn't that good, but support for the hardware is very good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Although I work in Korea, I needed a means of deploying computer systems in other countries. Two or three years ago I was looking for a proper solution that would cover global sites. I chose Cisco products because Cisco has a very large presence all over the world.

How was the initial setup?

Once I got used to this product, it was easy to use other products, but it was not easy for me the first time.

What's my experience with pricing, setup cost, and licensing?

Firepower is a little bit expensive, although there are no additional costs beyond the standard ones.

Which other solutions did I evaluate?

We have several brands of firewalls in our organization. Compared to them, the ease of management of the Cisco firewalls is pretty good.

What other advice do I have?

When you calculate the capacity you need, you should add a buffer for performance.

There are 25 users of the solution on my team and they are all network security specialists.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
April 2024
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Network Engineer at LIAQUAT NATIONAL HOSPITAL & MEDIACAL COLLEGE
Real User
Very reliable, with good security and a straightforward setup
Pros and Cons
  • "Even in very big environments, Cisco comes in handy with configuration and offers reliability when it comes to managing multiple items on one platform."
  • "We have more than one Cisco firewall and it is difficult for me to integrate both on the single UI."

What is our primary use case?

We primarily use the solution to operate that LAN environment over the internet and use the public and private networks separately. It's a very good firewall in terms of security, in terms of certain scenarios, and also from an ethical hacking point of view. Both are available in our environment. Both are doing great.

What is most valuable?

Cisco, obviously, gives you a great amount of reliability which comes in handy. The brand is recognized as being strong. 

Even in very big environments, Cisco comes in handy with configuration and offers reliability when it comes to managing multiple items on one platform. You are able to integrate Firepower and all AMP. With so many items to configure, I haven't yet done them all, however, I hope to.

It's great for securing the network. You learn a lot.

The initial setup is straightforward.

The solution is very stable.

The scalability of the solution is very good.

What needs improvement?

Most of the firewalls almost 90%, 95% of the firewalls will move to GUI. This is the area which needs to be improved. The graphical interface and the monitoring level of the firewall need to be worked on. 

Most of us are using the monitoring software where we get the alarm, then details of the servers, et cetera. This aspect needs to be much updated. 

From just the security point of view, in the security, it needs to be updated every day and every week. It is getting better day by day, however, from a monitoring point of view is not the same view as we have on the different monitoring servers or monitoring software, such as PRTG and Solarwinds. It needs to be changed and improved.

Cisco has launched its multiple products separately. Where there's a new version of the hardware, there is Firepower in it. However, there must be a solution for an integrated version that includes everything in your network and your firewall as well so that you can manage and integrate from the same web portal without going to every device and just configuring it and just doing everything separately. 

It would be ideal if a solution can be configured separately and then managed centrally on one end.

We have more than one Cisco firewall and it is difficult for me to integrate both on the single UI. If I have three firewalls and one is a normal firewall, I need to configure everything separately. I can't have it on the same port or integrated on the same single IP or bind it something like it.

For how long have I used the solution?

We've mostly used Cisco solutions for two or three years at this point. Our old Cisco devices were due to be changed, and we moved over to ASA.

What do I think about the stability of the solution?

The firewall is stable, however, every two, three, or four years, you have to change the hardware and therefore get an updated version of the firewall.

This is something which companies have been doing for the sake of a new product and launching a new device. Yet, the stability needs to be considered where you have to upgrade for every two, three, four years and change the product and go for the new updated version. What I mean is that there is stability, however, obviously, it's not long-term.

What do I think about the scalability of the solution?

The firewall is very scalable. Most contact versions are available depending upon the organization you have. It works for very large organizations. They are scalable for many scenarios. The scalability obviously is there for sure.

How are customer service and technical support?

Cisco technical support is one of the best around. They have the most advanced and most experienced level of tech support I've been in contact with. Whether it is a hardware or software issue, the tech team can support you and help. They are very helpful and knowledgeable. We are quite satisfied with the level of support on offer. 

Which solution did I use previously and why did I switch?

We also have experience using FortiGate.

How was the initial setup?

The Cisco firewall is straightforward. It isn't a complex implementation. Obviously, you have to bind your IP on the port and then you must go on to configure for security and something like that. It's easy for me to configure a firewall at such a level.

What's my experience with pricing, setup cost, and licensing?

If you pay for the hardware, you get the Firepower and if you don't, then you get the Cisco Firewall. 

What other advice do I have?

We are just a customer and an end-user.

I'd rate the solution at an eight out of ten.

Obviously, you need to have one tech person on your online when you are configuring it, or just implementing when you are integrating with your live environment and organization. My advice is that the configuration is easy when a network engineer like myself handles it. A trained person is more than capable of the task. Other than configuring, a less technical person can manage the solution.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at CoVantage Credit Union
Real User
For any internet-related event, it's saving us hours of time
Pros and Cons
  • "Once you add Firepower onto to it and you start enabling some of its features, you get some IDS/IPS involved with it and you can even do web filtering."
  • "In Firepower, there is an ability to search and dig into a search, which is nice. However, I'm not a super fan of the way it scrolls. If you want to look at something live, it's a lot different. You're almost waiting. With the ASDM, where it just flows, you can really see it. The second someone clicks something or does something, you'll see it. The refresh rate on the events in Firepower is not as smooth."

How has it helped my organization?

It's hard to judge how much time it saves our organization because it's doing things you don't realize. For example, when it's blocking web advertisements, when it's blocking phishing, when it's blocking geolocation, the time it saves is because of the things you might have had to deal with that, now, you don't. Any time we have some kind of internet-related event, it's definitely going to take us hours worth of time. We have to do an investigation, we have to report on it, we have to write something up. By protecting our environment it probably saves our security analysts a fair number of hours during the week.

What is most valuable?

It's the brick wall that keeps us from the bad guys. It does a lot of things. In the beginning when you just have a firewall, of course, it's your NAT and it's your Access Control List. It's the thing that allows traffic in and out. There is some routing involved in that too. But once you add Firepower onto to it and you start enabling some of its features, you get some IDS/IPS involved with it and you can even do web filtering.

We used to do some web filtering on the Firepower but we moved into Umbrella once we started. We do use Firepower for one piece of web filtering because Umbrella has yet to provide it: advertisement blocking. We don't allow our end-users to go into advertisements. If they're going to go to a site, they have to know what the site is, not just try to hit some kind of Google ad to get to it because those can be dangerous.

What needs improvement?

In Firepower, there is an ability to search and dig into a search, which is nice. However, I'm not a super fan of the way it scrolls. If you want to look at something live, it's a lot different. You're almost waiting. With the ASDM, where it just flows, you can really see it. The second someone clicks something or does something, you'll see it. The refresh rate on the events in Firepower is not as smooth. It's definitely usable, though. You can get a lot of good information out of it.

It's hard to stay on the bleeding edge on firewalls because you have to be careful with how they integrate with Firepower. If you update one you have to update the other. They definitely have some documentation that says if you're at this version you can go to this version of Firepower, but you need to be careful with that.

For how long have I used the solution?

We've been using Firepower for two to three years.

What do I think about the stability of the solution?

It's pretty stable. There are times where I'll get an email saying a process has stopped. But a few seconds later, they'll say it restarted it on its own. It's hardy enough that if it is having problems, it's bringing things back up. For the most part, it's been very reliable.

It's been really good. And even so, if I've had to reboot the actual appliance, I'll bring it back up and it's good to go.

What do I think about the scalability of the solution?

We haven't hit that issue of scalability. We have increased the amount of traffic through it and it's handled it, but I think that's also a product of the ASA as well. If the ASA is going to choke, Firepower is going to choke as well.

We're going to be bringing in two new firewalls, as early as the fourth quarter or first quarter of 2020, and those are going to be pure FTD appliances. We'll probably be using those a little bit more extensively. I don't think we're going to be using the SSL portion, but we'll probably have the IDS/IPS, and we'll probably have the AMP turned on. That's because with the endpoints, we're not sure if we're going to be able to install an antivirus, so we can at least watch that. We'll probably use most of the suite on it.

How are customer service and support?

I've always liked Cisco support. We're a pretty big Cisco shop, so you're not going to hear a lot of complaints from me about support. And not only that, but if I do have a problem with Cisco support, we get ahold of somebody - our customer-success people and the salespeople from Cisco who are focused on our organization - and we get help. It's very good.

Sometimes, I'll have to contact the first tier of tech support. I'll still open up a case. But in case that, for whatever reason, is not going to our satisfaction, at least we have a chain of command we can go through and talk to some different people. We might get it escalated if we're just not getting something fixed on time. But Cisco has very top-notch support.

Which solution did I use previously and why did I switch?

We've been with Cisco and haven't had anything else yet. We haven't had a desire to move in a different direction. We've stayed with it because of how good it is.

We were initially introduced to Firepower by a consultant. At that time, it was for the web filtering because the web filtering we had was awful. We were using Sophos. Without getting too derogatory, it was just awful. There was no alerting and it was very hard to manage, whereas this is really easy to manage. With Cisco, it was very easy to set up content groups, to allow some users to get to some stuff and other users to not get to it. That's where it really started. There weren't any pros to Sophos that weren't in Firepower. We got rid of Sophos.

How was the initial setup?

Our organization is a big believer in training, So I attended a five-day class on this. From that, I was able to set it up pretty easily.

We have a virtual appliance. Once it actually installs and we set IPs and got some of the base set up, it was done within about a day. But the time it takes will depend. We're not an organization that has 10,000 users. We're probably a medium enterprise, of about 400+ users, rather than a large enterprise, so our ruleset is comparatively small. As a result, it didn't take me as long as it might for some, a total of two or three days, and that's even with fine-tuning. But because we're still using the ASA and the ASDM, we still have those rules in the firewall. We're not really at the FTD point where all the rules are in there. If we were, to migrate it would probably take some time.

For me, it was relatively simple because of the valuable training I had. There are some good resources online, don't get me wrong. It was just nice to be able to do something hands-on at a place, in training, and then come back and be able to do it.

The neat thing is that the gentleman who taught us, instead of just teaching us the material from a book or even, "This is how you can pass the Firepower test," taught us how he would go into a Fortune 100 and set up an organization. I had almost a step-by-step lesson on how to keep going through the configurations to get to a finished product.

With a firewall, you're always coming back to it to tweak it a little bit. You might find, "Oh, I'm not getting the logging a lot," or, "Oh boy, this rule is doing this, but maybe I want to tighten it down a little bit more." But to get the base configuration, to get the objects in, it takes about a couple of days. At that point, you can at least have traffic going through it. You may not be blocking anything, but you can be monitoring things.

What about the implementation team?

It was just me.

What was our ROI?

The return on investment would be the fact that I'm just not spending a lot of time either searching for things or trying to stop what's coming in and out of our network. The return on investment is the time I would have to spend during the day looking at things versus it proactively doing its job.

What's my experience with pricing, setup cost, and licensing?

We're going to get to a point, not this year and not the coming year, probably going into 2021, where we're going to want to replace the ASA appliances with either virtuals or actual physicals. But the Firepower series of appliances is not cheap.

I just got a quote recently for six firewalls that was in the range of over half-a-million dollars. That's what could push us to look to other vendors, if the price tag is just so up there. I'm using these words "fictitiously," but if it's going to be outlandish, as a customer, we would have to do our due diligence and look at other solutions at that point.

In addition to that cost, there are licensing fees for some of the individual things like AMP, the IPS/IDS piece. It depends on what you want to use, such as the SSL piece and the VPN piece, which we don't use.

Which other solutions did I evaluate?

We haven't evaluated any other options. The only thing that may ever force us in that direction would be cost. Only if the cost of the solution got so large would we have to look at something comparable.

What other advice do I have?

The neat part about this is how Cisco continues to evolve its product line and help us stay secure, while still doing our day-to-day business.

My advice would depend on how you want to use it. What are you looking for Firepower to do?

Firepower added features that, until we introduced into our environment, we could not have done. We probably could have added a third-party product but we would hate to keep doing all that. It's nice to be able to have our products from the same organization because then, if something's really wrong, we can talk to the same organization as we're trying to troubleshoot something through our environment. We use Cisco switches, Cisco routers, we use ISE, and Umbrella. We have a lot of products through Cisco.

We use the ACLs. We use the intrusion side, just to watch traffic. We have used the malware and have actually caught stuff in there. We do have a DNS policy so that at least we can check to make sure someone's not going to a bogus site; things can get blocked for that, but Umbrella is really good at what it does. We also have it connected to our Active Directory so I can see which users are going where, and that is valuable. But I can also see that in Umbrella, so there's some overlap.

For managing the solution it's me and at least one other person. I'm the primary resource on it.

We used to use AMP for endpoints through the Firepower but we decided to discontinue that. We have AMP on all our endpoints but with all the other things we have, such as Umbrella, we were satisfied enough with the security we have. We didn't want two different things possibly stopping files instead of having one console area to be able to see those kinds of things.

Overall, I would rate Firepower at eight out of ten. Every product can improve. But for what we're looking to do, it does a very good job.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Consultant at HCL Technologies
Real User
Dashboard gives us a complete analytical view of traffic behavior and anomalies
Pros and Cons
  • "The most important point is the detection engine which is now part of the next-generation firewalls and which is supported by Cisco Talos."
  • "Most users do not have awareness of this product's functionality and features. Cisco should do something to make them aware of them. That would be quite excellent and useful to organizations that are still using legacy data-center-security products."

What is our primary use case?

The primary use case is to protect our departments. We have sub-departments or sites categorized by the number of users and types of applications. We categorize the latter in terms of small, medium, or large. Based on that, we select a firewall in terms of throughput and the number of concurrent sessions it can handle. We then deploy the firewall with a predefined set of rules which we require for inbound and outbound traffic.

We are in operations delivery and we need to support multiple clients. We have different departments where our primary responsibility is to protect our organization's assets and data and to store them in a centralized data center. Apart from that, we have responsibility to support our clients in terms of infrastructure.

All the devices are on-premise. Nothing is on the cloud or is virtualized.

What is most valuable?

One of the most valuable features in the current version is the dashboard where we have a complete analytical view of the traffic behavior. We can immediately find anomalies. 

The most important point is the detection engine which is now part of the next-generation firewalls and which is supported by Cisco Talos.

What needs improvement?

Most users do not have awareness of this product's functionality and features. Cisco should do something to make them aware of them. That would be quite excellent and useful to organizations that are still using legacy data-center-security products.

For how long have I used the solution?

We've been using ASAs for the last ten years in our organization.

What do I think about the stability of the solution?

The product's stability is perfect. From my observation, the mean time to failure is once in seven years or eight years. All the hardware in the device is quite stable. I haven't seen any crashing of the operating system.

What do I think about the scalability of the solution?

Scaling is quite easy. 

How are customer service and technical support?

On a scale of one to ten, I would evaluate Cisco support as a ten. I get support in a fraction of time. There is no problem in getting support.

Which solution did I use previously and why did I switch?

Since I have worked in this organization, Cisco has been the primary product that has been deployed.

How was the initial setup?

The initial setup is quite straightforward. It's quite simple, without any complexities. Whenever we find any issue during the primary phase, we reach out to the Cisco technical support team for assistance and within a short period of time we get support from them.

The most recent deployment we did took about three weeks.

In terms of deployment plan, we go with a pre-production consultation. We create a virtual model, taking into account all the rules, all the cabling, and how it should work in the environment. Once everything on the checklist and the prerequisites are in place, then we migrate the existing devices into production.

What about the implementation team?

As consultants, most of the time we deploy ASA by ourselves. If there is any complexity or issue, we get in touch with a system integrator or we open a ticket with the technical support team.

What was our ROI?

There would definitely be return on investment by going with Cisco products. They are stable.

What other advice do I have?

For any organization looking for a secure solution that can be deployed in their domain or infrastructure, my advice is to go with Cisco Next-Generation Firewalls because they have a complete bundle of security features. There is a single pane of glass with complete management capabilities and analytic features to understand and gather information about the traffic.

The lessons that most of our clients have learned is that in deployment it is easy to configure and it is easy to manage. It's quite stable and they do not get into difficulties in terms of day-to-day operations. 

We haven't faced any problems with this product.

Compared to other OEMs, such as Juniper and Fortinet, Cisco's product is excellent. There are no bugs and I don't see any lack in terms of backend and technical support. In my opinion, at the moment, there is no room for product enhancement.

Most of the users are system administrators working on their own domains. The minimum number of users among our clients is a team of 15 to 20 we have clients with up to 700 users at the largest site.

The product is quite extensively used in each department, to protect assets and data centers. We are using the attack prevention engine and URL filtering is also used at most of our sites. We are also using it for data center connectivity and for offloading transactions.

I would rate Cisco at ten out of ten for the functionality and the features they provide.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user212682 - PeerSpot reviewer
Network Consultant at a tech consulting company with 51-200 employees
Consultant
I'd like the ability to use IPS & CX modules simultaneously but overall it provides peace-of-mind against cyber-attacks.

What is most valuable?

The most valuable features are the IPS and Botnet software modules. These security features, working in tandem, truly provide a peace-of-mind against all levels of cyber-attacks.

How has it helped my organization?

Since the 5512-x is software license based, there is no need to purchase additional hardware to enable much needed features.

What needs improvement?

Since most features are license based and some licenses are time-based, there should be a way for the device to alert via SNMP that licenses are about to expire. Also, I would like to be able to use both the IPS and CX modules simultaneously, instead of one or the other.

For how long have I used the solution?

I have been using the 5512-x for almost one year now.

What was my experience with deployment of the solution?

Deployment of the 5512-x is very simple. The main issue I found was in deploying the firewall using the "new" style of configuring NAT statements.

What do I think about the stability of the solution?

I have not encountered any stability issues with the IOS version or the IPS version. I am currently running IOS 9.3.2 and IPS version 7.3(2)E4.

What do I think about the scalability of the solution?

The 5512-x with a BASE license does not have many options for scalability. However, the Security Plus option allows multiple contexts and ACTIVE/ACTIVE fail-over options. I currently do not use those features, but I can definitely see the need for both of these options.

How are customer service and technical support?

Customer Service:

Cisco customer services have always been excellent. I have never had any issues with them.

Technical Support:

Cisco TAC is always hit-or-miss. You either get a guru or a newbie, and there is nothing in between.

Which solution did I use previously and why did I switch?

The previous firewall was a Cisco SA520W. This device was great as it was a firewall, IPS and WLC all in one. I switched due to this device being EOL/EOS. Also, the main complaint about this device was that with the IPS enabled all traffic was slowed to a crawl. I would rate the SA520W as 3/10.

How was the initial setup?

The SA520W was a simple setup. There is no CLI option; it is all done within a straightforward GUI.

What about the implementation team?

All solutions are designed, configured, and maintained by me.

What was our ROI?

The ROI on the SA520W is 0. As this device is EOL/EOS.

What's my experience with pricing, setup cost, and licensing?

The original setup cost of the SA520W was approx. US$500. The setup for the 5512-x was approx. US$3000. For the 5512-x, additional costs were endured for the IPS and Botnet licenses approx. an additional US$1000/year. As for day-to-day costs, the 5512-x self-updates the security modules, so there is little interaction that I need to perform.

Which other solutions did I evaluate?

I was considering going to the ISA550W (the replacement for the SA520W) or a 5505. I ultimately went with the 5512-x due to its speed and software licensing model.

What other advice do I have?

The next-gen firewalls are a great solution. Be aware of the additional hardware costs (120GB SSD) that are needed to implement some features like the CX module. Also, if you do not need ACTIVE/ACTIVE fail-over there is no real need for the Security plus license. And finally, understand the true speed of the model you choose with and without the IPS module enabled before making a final decision.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Cisco re-seller.
PeerSpot user
Data center design at a comms service provider with 10,001+ employees
Real User
Top 20
Provides great security for our applications
Pros and Cons
  • "One of the best features is the ease of use. It's also easy to teach new engineers to use the ASA CLI."
  • "It needs to provide the next-generation firewall features that other vendors provide, like data analytics, telemetry, and deep packet inspection."

What is our primary use case?

We use them for site-to-site VPN solutions as well as other VPN activities, and for general application security.

We needed a good VPN solution and, as our network grew, we had more applications that were virtualized and that can be spun up. We needed a solution that would keep us ahead.

How has it helped my organization?

Cisco ASA provides great security for our applications.

What is most valuable?

One of the best features is the ease of use. It's also easy to teach new engineers to use the ASA CLI. When I first started learning firewalls, Cisco was the first one that was taught to me and it was pretty easy to grasp. When I'm teaching other engineers to use Cisco ASAs, the results of their learning are immediate.

What needs improvement?

It needs to provide the next-generation firewall features that other vendors provide, like data analytics, telemetry, and deep packet inspection.

Also, the ASAs need to be improved a little bit to keep up with the demand for high bandwidth and session count applications.

For how long have I used the solution?

I've been using Cisco ASAs for about 11 years.

What do I think about the stability of the solution?

It's reliable. It doesn't have all the features of some of the newer firewalls, but it's very reliable. It doesn't break. It's pretty rock-solid.

What do I think about the scalability of the solution?

We have at least a pair in every one of our data centers. We gateway our applications around the firewall system, meaning all application data goes through firewalls.

How are customer service and support?

We have good support from Cisco for the ASAs. That helps us out a lot. Some of our ASAs are pretty old and technically not supported anymore, but TAC always helps us out.

How was the initial setup?

The initial one, for me, was a little bit complex because I hadn't done it before. It was inline and an active/standby pair, so it involved a little bit more than just deploying one firewall. 

We had some documentation written and we tested it in the lab and then the deployment took about four hours.

We deployed it alongside different solutions and then we cut over to it when it wouldn't impact the customers.

The maintenance involves doing code upgrades periodically to keep up with the security environment requirements. One person handles that.

What about the implementation team?

We deployed with a consultant from Cisco support. Our experience with them was good. They provided a lot of documentation ahead of time to help us with our configuration.

From our side there were two people involved. One was doing the configuration and the other person was checking to make sure there were no errors, looking at IPs and the like.

What's my experience with pricing, setup cost, and licensing?

The licensing is straightforward and simple, so we don't have to keep relicensing every year as we do with other applications.

Which other solutions did I evaluate?

We use Juniper as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Engineer at a tech services company with 501-1,000 employees
Real User
Top 20
Saves us time and offers good security
Pros and Cons
  • "The security features are the most valuable. My customers find the security products very useful because nowadays there are many threats from the internet and other malicious users. The security products really help."
  • "It should be easier for the IT management or the admin to configure products. For example, the firewall products are not very straightforward for many users. They should be easier to configure and should be more straightforward."

What is our primary use case?

We deploy the firewall on the customer end and the customer can facilitate the VPN for their clients. We use Cisco Umbrella to secure their network and their endpoints.

How has it helped my organization?

We only work with Cisco products. We have been working with Cisco products for many years. In that way, we save time and we don't want to change to other vendors.

What is most valuable?

The security features are the most valuable. My customers find the security products very useful because nowadays there are many threats from the internet and other malicious users. The security products really help.

So far, Cisco Secure for securing infrastructure from end-to-end so that we can detect and remediate threats is good enough.

What needs improvement?

It should be easier for the IT management or the admin to configure products. For example, the firewall products are not very straightforward for many users. They should be easier to configure and should be more straightforward. 

Some competitors are very easy to configure, you don't need to spend a lot of time reading the documents and learning them.

For how long have I used the solution?

I have been using Cisco products for ten years. 

How are customer service and support?

The support is good. Sometimes it has a long waiting time. The waiting time depends on the products. For some products, for example, the Data Center solutions, you have to wait for an hour, even though they said that they escalated the case. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment should be more straightforward. It's not that straightforward at the moment.

What's my experience with pricing, setup cost, and licensing?

The licensing is not good, it's confusing. I'm an engineer so I don't care about the actual price that much but the licensing part is confusing.

Which other solutions did I evaluate?

We've evaluated other solutions. We've been consulted to use competitors' products. There are things that are good with those competitors, but everything has two sides.

We choose Cisco because we are a Cisco partner, so we only recommend Cisco products. They believe in us, so we have a good relationship with them. 

What other advice do I have?

I would rate Cisco Secure products an eight out of ten. 

My advice would be to use them. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.