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Cisco Jabber Valuable Features

Consultant at Verizon

The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is. When I want to check in with someone, I first have a look to see what they're up to and then I can throw in a question or engage in chat with them.

The UI is okay and I am quite pleased with it. The options that I have for moving things around the screen during calls are good. It is also modern looking and not clunky at all.

The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured.

The integration across platforms is really strong.

The speed and availability are very good.

There is also room for lots of customization built-in, which is a big plus.

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MF
Professor/ Program Instructor at a university with 501-1,000 employees

The most valuable feature is the ability to talk with people in real-time, instead of sending texts. COVID accentuated that need, especially given that we had to coordinate classes. Many of the professors are working remotely, and we use this product as a method for not having to call people's cell phones.

We can see who is on at any given point and ask them a question in real-time.

When I contact somebody from India or China, it is not on my bill.

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AC
Senior Technical Manager at a financial services firm with 501-1,000 employees

It works fine feature-wise. The Cisco Jabber features that we use work okay.

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Find out what your peers are saying about 3CX Live Chat vs. Cisco Jabber and other solutions. Updated: January 2022.
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