Cisco Jabber Valuable Features

CM
Consultant at Verizon

The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is. When I want to check in with someone, I first have a look to see what they're up to and then I can throw in a question or engage in chat with them.

The UI is okay and I am quite pleased with it. The options that I have for moving things around the screen during calls are good. It is also modern looking and not clunky at all.

The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured.

The integration across platforms is really strong.

The speed and availability are very good.

There is also room for lots of customization built-in, which is a big plus.

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MF
Professor/ Program Instructor at a university with 501-1,000 employees

The most valuable feature is the ability to talk with people in real-time, instead of sending texts. COVID accentuated that need, especially given that we had to coordinate classes. Many of the professors are working remotely, and we use this product as a method for not having to call people's cell phones.

We can see who is on at any given point and ask them a question in real-time.

When I contact somebody from India or China, it is not on my bill.

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AC
Senior Technical Manager at a financial services firm with 501-1,000 employees

It works fine feature-wise. The Cisco Jabber features that we use work okay.

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Buyer's Guide
Unified Communications
March 2024
Find out what your peers are saying about Cisco, Avaya, Digium and others in Unified Communications. Updated: March 2024.
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FM
IT Security Analyst at a tech services company with 1,001-5,000 employees

The most valuable features found are the Immersive Telepresence, Video Conference, VoIP Phone with video, Corporate Collaboration tools and UC services for mobile devices. They all help to improve the communication time within the company.

This product makes my life much easier by shortening the distance between my boss and the rest of my team. More than half of the team I work with is located in another state, some 1,500 miles away. We can have meetings much more often due to this device, and in addition, it's possible to have meetings with other companies all over the world using WebEx and Jabber. We had a meeting with three other companies to discuss a new project via videoconference. Each company is located in different states in Brazil so we can save time and money. We had a drastic decrease of expenses by substituting videoconferences for work travel, so we rarely have to pay for tickets and hotel rooms for employees. The communication itself is the biggest asset and improvement in this case.

It also has ability to choose which device the calls are sent to - an IP Phone or Cisco Jabber, although you should be logged into the network on an IP phone.

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Buyer's Guide
Unified Communications
March 2024
Find out what your peers are saying about Cisco, Avaya, Digium and others in Unified Communications. Updated: March 2024.
767,995 professionals have used our research since 2012.