Krishan Thukral - PeerSpot reviewer
Sr.Solution :AI:rchitect at Wipro Limited
Real User
Top 20
Stable solution that gives good ROI
Pros and Cons
  • "Data Center Network Manager is absolutely stable."
  • "Data Center Network Manager is a little complex because it includes a lot of hardware to be installed."

What needs improvement?

Data Center Network Manager is a little complex because it includes a lot of hardware to be installed, so making this simpler would be an improvement.

For how long have I used the solution?

I've been using this solution for five years.

What do I think about the stability of the solution?

Data Center Network Manager is absolutely stable.

What do I think about the scalability of the solution?

Data Center Network Manager is scalable.

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How are customer service and support?

Cisco's technical support is excellent.

How was the initial setup?

The initial setup is straightforward so long as you have experience in networking.

What was our ROI?

We've had a good ROI from Data Center Network Manager. There's also a facility on Cisco's website to calculate the ROI from adopting this solution.

What's my experience with pricing, setup cost, and licensing?

On average, Data Center Network Manager's pricing isn't too costly unless you choose a premier license.

What other advice do I have?

I would advise those thinking of implementing Data Center Network Manager to get some expert supervision during the planning stage. I would give Data Center Network Manager a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
LuisLanca - PeerSpot reviewer
CTO at Logicalis
MSP
Top 5
Good network integration, but the visibility of applications could be better
Pros and Cons
  • "You can integrate all the networks into the software."
  • "The visibility of applications is not great."

What is most valuable?

The HDA is part of the micro-segmentation of the network, and it can be integrated with security departments like the F5 Checkpoint Firewall Tool. You can integrate all the networks into the software and file network data center. We are looking for the load balancing and application service of Cloudflare.

What needs improvement?

The visibility of applications is not great, which is why we study upscalability. We want to understand the software-defined network and access, the edge, and how to connect. The setup is complex and could be improved. Regarding additional features, the integration with the APM would be good.

For how long have I used the solution?

We have been using this solution for 14 years, and it is implemented on-premises, Google Cloud, Amazon, or Azure.

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It's scalable in terms of the network and software. You can do many things in terms of integration with the terraform.

How are customer service and support?

I rate the technical support an eight out of ten. We have a great relationship with them and talk directly with the business unit.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process was complex and not simple. It's not a plug-and-play solution.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a six out of ten, with ten being a good price.

What other advice do I have?

I rate this solution a six out of ten. It can be compared to VMWare but more as a complimentary solution than a competitor.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Ahmed Nagm - PeerSpot reviewer
IT Solution Consultant at PCS
Real User
Top 10
A great monitoring system and informative user interface are great features
Pros and Cons
  • "Monitoring system provides a clear indication of what's going on in the network."
  • "It's a relatively expensive product for some clients."

What is our primary use case?

Our primary use case is for monitoring and protecting companies from malware attacks as well as providing secure VPN. I'm an IT solution consultant. 

What is most valuable?

The monitoring system in this product is valuable. It provides a clear indication of what's going on in the network and the server processing, power, etc. User interface is also very good, very informative. 

What needs improvement?

It's a relatively expensive product for some clients so perhaps improvement could be made in that area. In terms of product improvement, I don't have any recommendations. I'm happy with the product as is. 

For how long have I used the solution?

I've been providing service on this solution and using it for over 10 years. 

What do I think about the stability of the solution?

It's a stable product, I don't intend to replace it in the near future.



How are customer service and technical support?

I've used the technical support many times in the past. They are very helpful. 

Which solution did I use previously and why did I switch?

I've used HP in the past, but it's for enterprise companies so not comparable to Network Manager.

How was the initial setup?

The initial setup is very straightforward - I use the help of an integrator for this. 

What's my experience with pricing, setup cost, and licensing?

I believe cost for the product is below 5,000K.

What other advice do I have?

I would recommend Network Manager for small and medium scale companies. When it comes to larger scale companies, you would need to look at HP. 

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
System Engineer at asa
Real User
Top 10
Has a great fabric suite automation feature
Pros and Cons
  • "Fabric suite automation is a great feature."
  • "Could integrate better with VMware products."

What is our primary use case?

We are customers of Cisco and I'm a system engineer. 

What is most valuable?

Fabric suite automation is a great feature.

What needs improvement?

I'd like to see better integration with VMware products such as NSX and the reporting could be improved. 

For how long have I used the solution?

I've been using this solution for one and a half years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We currently have four network managers and eight system engineers. 

How are customer service and support?

The technical support is quite good, they respond quickly. 

Which solution did I use previously and why did I switch?

We previously used SolarWinds Network Monitoring but switched to Cisco but it has multiple tools on a single platform. SolarWinds does provide better reporting.

How was the initial setup?

Deployment took us 25 days and was carried out by our local team with some assistance from Cisco. 

What's my experience with pricing, setup cost, and licensing?

The product is good but quite expensive. We pay an annual license and the cost depends on the number of devices. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CSD Manager at BTC
Reseller
Network monitoring is straightforward and the program is really easy to use
Pros and Cons
  • "I like that is easy to work on and straightforward."
  • "The configuration is too complicated and you have to create templates and use a lot of menus."

What is our primary use case?

Our primary use case of this solution is for system network monitoring. We also use it for the implementation of Cisco projects and for gateway documents. We recently did a big implementation, and we did most of the features and configuration through Cisco Data Center Network Manager. So we are basically using this product to implement another one.

What is most valuable?

I like that is easy to work on and straightforward.

What needs improvement?

The configuration is too complicated and you have to create templates and use a lot of menus. They need to make it simpler.

For how long have I used the solution?

I have been using the solution for two years now.

What do I think about the scalability of the solution?

We've tried the maximum scalability and it is really scalable. We've had no problems.

How are customer service and technical support?

Whenever we have any cases we are dire to commit to, we use Cisco's technical support. They are very good. 

Which solution did I use previously and why did I switch?

We normally use Cisco products, like Cisco Management. I have a variance with SolarWinds and EIGRP (Enhanced Interior Gateway Routing Protocol). But we try to choose the same product from the same window from Cisco, and now we are trying to provide the same network for the management.

How was the initial setup?

The initial setup was really straightforward.

What other advice do I have?

This solution is the easiest and most straightforward. We would recommend it for sure. I would like to see more product devices and have the full software to the Data Center Management product to purchase. This is because the Data Center Network Manager doesn't support every product of Cisco. On a scale from one to 10, I would rate Cisco Data Center Network Manager an eight because there is room for improvement.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Analyst of IT at a government with 1,001-5,000 employees
Real User
Top 10
Manages access points but needs improvement in reports
Pros and Cons
  • "We use the product to manage access points."
  • "The solution needs to improve reports."

What is our primary use case?

We use the product to manage access points. 

What needs improvement?

The solution needs to improve reports. 

What other advice do I have?

I rate the product a seven out of ten. It is a very good solution. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
IT Manager Network at a transportation company with 10,001+ employees
Real User
The automation of features that used to be done manually is a significant time saver
Pros and Cons
  • "Automation of the ILS."
  • "API lacks robustness."

What is our primary use case?

Our primary use case of the solution is for automation. We're an airline so a lot of people buy from us. We are vendors and I'm an IT manager. 

What is most valuable?

There are many valuable features in this solution: The automation of the ILS, the automation of the small changes, the lands updates, scheduling, integration - basically, the pushing of features that we used to do manually. It's a good product.

What needs improvement?

The robustness in the API could be improved. I also think Cisco could look into reducing the pricing of the solution. 

For how long have I used the solution?

I've been using this solution since it's been on the market. 

What do I think about the stability of the solution?

The stability hasn't been too bad. 

What do I think about the scalability of the solution?

There are no issues with scalability.

How are customer service and technical support?

The technical support is a gap for us as a company. When I think of technical support, there's two types: There's developmental and then there's operational support. Cisco shines at developmental support and new products. Operational support, and then continuing to keep the lights on, is an area that could be improved.

What other advice do I have?

Any company needs to understand that it requires a commitment, the need to employ somebody who's a specialist, who understands and can manage the portal itself. If you do that, there are many benefits to be had. 

I would rate this solution an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Consultant at a comms service provider with 1,001-5,000 employees
Consultant
Dependable and has excellent stability
Pros and Cons
  • "The product has excellent stability."
  • "It would be nice to have the ability to more easily collect information from other software when doing some types of analysis."

What is our primary use case?

We use this product as an enterprise network troubleshooting solution and also the operator of the VPN (Virtual Private Network) solution for our enterprise network.  

What is most valuable?

For our purposes, excellent stability is the most valuable feature because we provide services for clients who need a dependable solution.  

What needs improvement?

I would like to see improved integration with other tools. It would be nice to have the ability to more easily collect information from other software when doing some types of analysis.  

For how long have I used the solution?

We have not been using this solution for a very long time but it has been about two years.  

What do I think about the stability of the solution?

The stability of this product is good. It is our clients who are working with the solution. We do not get complaints. It is hard to say exactly how many users are using Data Center Network Manager in those companies. We treat the data from those customers in the system and perform analysis.  

How are customer service and technical support?

We do not actually deal with Cisco's customer support as our clients have their own teams for this purpose. They are responsible for communications with their own contacts at Cisco, not us.  

How was the initial setup?

We provide the services so the responsibility for the setup is the customer's job. It is not our responsibility to set up the system for deployment. While this may be a little difficult for less experienced users, for an engineer who is familiar with Cisco setting up the product will be easy for them. Less experienced users will probably have to contact Cisco for assistance.  

What's my experience with pricing, setup cost, and licensing?

The product is licensed with contracts that work on a yearly basis rather than a monthly model.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Cisco Data Center Network Manager as an eight-out-of-ten. Maybe even a nine-out-of-ten. It is a very good product but every product can be improved. The documentation for this product can certainly be improved, for example.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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