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reviewer1773669 - PeerSpot reviewer
Network Security Engineer at Maine Bureau Of Taxation
Real User
Feb 6, 2022
Great technical support, no downtime, and easy to clone and expand
Pros and Cons
  • "This solution helps make sure that we can patch and keep security going without having to talk to everyone for change management."
  • "Scalability is a huge factor; the need for no downtime is key for us, and this solution offers that, as we can patch and reboot firewalls while keeping connections running 100% of the time and no one even notices."
  • "The biggest thing would be the ability to update the SMO's and gateways through Gaia instead of always completing it through the command line."
  • "The biggest thing would be the ability to update the SMO's and gateways through Gaia instead of always completing it through the command line."

What is our primary use case?

We use the Check Point Maestro for data center firewalls. It has the ability to spread the load across multiple devices and still only have one source of management, which is incredible. Plus, everything duplicates across the firewalls without manual intervention.

We are currently moving from a flat network into this setup, and, with the amount of traffic that we are going to be sending through the firewalls, this is the only way it could have been done. 

Also, the product offers the ability to have little to no downtime during patching. 

This setup is a beast!

How has it helped my organization?

We didn't have anything before. This really creates a secure and fast solution. In order to be able to track everything coming in and out of our data center. We have a flat network and now that we are moving to this design, we needed something that can secure servers and users from each other and make sure we are only allowing what needs to be allowed and not allowing anyone to traverse the network maliciously. 

Also, we have no ability for downtime - so having this solution helps make sure that we can patch and keep security going without having to talk to everyone for change management.

What is most valuable?

Scalability is a huge factor. 

The need for no downtime is key for us - and this solution offers that. When you have six gateways you have to patch and no one even notices, it's phenomenal. 

We need to be able to keep these connections running 100% of the time. The fact that we can patch and reboot firewalls and no one even notices is a huge plus. We need to be able to keep it secure but also keep it up and running. 

Having the six gateways and being able to clone them in when we need a new gateway is excellent. I love that we are able to just put a new gateway in and clone it.

What needs improvement?

I don't really have any real suggestions for this to be improved. The biggest thing would be the ability to update the SMO's and gateways through Gaia instead of always completing it through the command line. As we train new people and have fewer hands that touch these firewalls, having a good understanding of how CLI works and how to install patches and remove patches from gateways using this method is dying. So, being able to do it the same way we do all the other gateways would be excellent.

Buyer's Guide
Check Point Harmony Endpoint
March 2026
Learn what your peers think about Check Point Harmony Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for over one year.

What do I think about the stability of the solution?

I am very impressed. I didn't think anything like this would be possible.

What do I think about the scalability of the solution?

It has the MOST scalability of any product out there. You can slam another gateway in and clone it and off you go.

How are customer service and support?

We always have great support and service. I don't think any other vendor provides this level of support.

Which solution did I use previously and why did I switch?

I have used Fortigate before, however, the management on Check Point is unrivaled.

How was the initial setup?

The setup was slightly complex to begin with. That said,  once you've set up a new connection a few times it gets easier.  

What about the implementation team?

We handled the setup with the vendor team. They are the best at Check Point!

What was our ROI?

I don't pay the bills, however, it's my understanding that there is an argument out there for ROI.

What's my experience with pricing, setup cost, and licensing?

The cost is up there. However, when you are dealing with the best, you cannot really balk at pricing.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

Check Point Support is top-notch. You cannot beat their support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1753452 - PeerSpot reviewer
Manager of IT Security at a healthcare company with 5,001-10,000 employees
Real User
Jan 24, 2022
Comprehensive feature set and has good integration with other tools
Pros and Cons
  • "A unique feature with this product is that it will detect if the user is entering their password on a website, and then block it."
  • "The set of features is quite comprehensive."
  • "Check Point users a pattern-based security module, which is something that can be improved."
  • "Pattern-based security is not the latest architecture and it is insufficient because every day, there are approximately 380,000 new vulnerabilities and threats."

What is our primary use case?

Our SOC team uses this solution to observe any unusual behavior or processes running on the endpoint. For example, it is used for phishing detection.

The data is ingested to Splunk.

How has it helped my organization?

One of the problems with assessing this type of product is that you don't always know when it's working. You will see when something is wrong, where no threat has been detected. If nothing has happened then you don't know if there was no threat, or instead, the protection was quite good. Also, if no threat is found then it may be that the solution is not good enough to detect these types of malicious activities.

What is most valuable?

The set of features is quite comprehensive.

The Endpoint security solution integrates with the Check Point firewall services, so it's a combined approach to security.

A unique feature with this product is that it will detect if the user is entering their password on a website, and then block it.

What needs improvement?

Check Point users a pattern-based security module, which is something that can be improved. Pattern-based security is not the latest architecture and it is insufficient because every day, there are approximately 380,000 new vulnerabilities and threats. Using patterns is difficult because the threats can hide.

For how long have I used the solution?

I have been using Check Point Harmony Endpoint since I joined the company, several months ago. The company has been using it for longer.

What do I think about the stability of the solution?

From a stability perspective, I can say that we have had absolutely no problems.

What do I think about the scalability of the solution?

We have not experienced any issues with scalability. We have more than 10,000 users in the company. The users are across a variety of roles. It's used by everybody. As our company grows, the usage also increases.

At this point, there is nowhere we can extend its usage.

How are customer service and support?

I do not have personal experience with technical support so I can't assess them. However, I have heard that it is quite reasonable, so I think that it's fine.

Which solution did I use previously and why did I switch?

We also use Microsoft Defender for Endpoint.

I am building my own opinion of which is better, between the Check Point product and the Microsoft product. Depending on where you do your research, you get different opinions, although much of that is supplier-driven.

In my former organization, I was using CrowdStrike. It has much better performance when looking only at processes.

How was the initial setup?

I was not part of the implementation because it was in place when I joined the company. 

Which other solutions did I evaluate?

I have done research on several similar products to try and determine the best-in-class.

What other advice do I have?

From my point of view, I can't see that any features are missing. My primary complaint is that it relies on patterns for threat detection. It does the job, we get our logs, and we get the relevant warnings. Overall, it's a good product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Harmony Endpoint
March 2026
Learn what your peers think about Check Point Harmony Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
Chief Information Security Officer at Abcl
Real User
Top 10
May 18, 2021
Good logging facilitates forensics, but policy configuration and deployment are complex
Pros and Cons
  • "Harmony Endpoint is able to detect, monitor, block, and mitigate attacks on the endpoint and it builds and maintains relevant logs for later inspection."
  • "The Check Point SandBlast solution, also known as Harmony Endpoint, is able to detect, block, monitor, and respond to any malicious activity that happens on the endpoint."
  • "The application control and URL filtering features are not very strong."
  • "The application control and URL filtering features are not very strong."

What is our primary use case?

The solution should be able to provide next-generation security for endpoints and should be able to monitor, detect, mitigate, and block attacks, as well as provide complete visibility in terms of the chain of events so that forensics can be performed accordingly.

All of the security features should be provided on a single agent and it should be lightweight and should not have a performance impact on the endpoint.

Provide required/relevant logs on the console and also should be able to forward to the SIEM solution. So accordingly, a use case can be created. 

The agent should be tamperproof and the admin should not be able to shut down or stop services without the security team concerned, or by using a password.

We should be able to integrate and share IOC with other security devices.

How has it helped my organization?

The Check Point SandBlast solution, also known as Harmony Endpoint, is able to detect, block, monitor, and respond to any malicious activity that happens on the endpoint. With a single agent deployed on the endpoint, it's able to provide complete EDPR functionality, with help of multiple security features and modules.

This agent can be pushed either from the Check Point management console or by using other patch management solutions such as SCCM.

It is able to provide a consolidated security posture for all Windows endpoints on a single dashboard and also provide threat hunter visibility for any security threat on the endpoint, and able to mitigate the same. 

Provide capability of reproducing any security threat and also provide RCA/attack tree. 

File/hash can be swiped across the network using the security console, which provides visibility on the endpoint according to its priority.  

What is most valuable?

Harmony Endpoint provides complete EDPR functionality using multiple modules and features that are available with the solution. These include Compliance, Anti-Malware, Media Encryption, Port Protection, Firewall, Application Control, Full Disk Encryption, Remote access VPN, Capsule DOC, URL Filtering, Anti-Bot, Anti-Ransomware, Behaviour Guard, Forensics, Threat Emulation, and Anit-Exploit. This group of features is able to protect the endpoint from any next-generation attack. Any of the modules can be enabled or disabled based on the organization's requirements.

Harmony Endpoint is able to detect, monitor, block, and mitigate attacks on the endpoint and it builds and maintains relevant logs for later inspection. The agent sends telemetry/metadata to the centralized console for forensic purposes.

Policies for endpoints can be created based on the username or endpoint.

Integration with the Threat intel platform is helpful for blocking any attack at an early stage.

The complete solution can be hosted on-premises or SaaS on the cloud.

Remote access VPN is provided as default in the base license.

A different Policy Server can be configured and hosted at each location so that the agent does not have to reach a central location to receive policy updates. Policy servers are created using an OVF file, which can be installed on any Virtual Platform such as VMware.

It has secure communication between the Policy Server and the Management Console using Certificate/SIC communication.

The agent footprint is small on the endpoint.

It supports integration with other security solutions for sharing threat intel within an organization or over the cloud.

The anti-ransomware module is very strong; it's able to detect any ransomware attack at a very early stage.

Host-based firewall policy configuration is simple, which helps to access an endpoint if the machine is not in the organization's network.

What needs improvement?

The Threat Hunting module is not available for on-premises deployment.

The user has to connect using the VPN to take Policy Server updates when the solution is hosted on-premises. This adds overhead, as the user has to connect to the corporate network to get the policy.

In the case of a hybrid setup where the Policy and Management Server is on the cloud, the Sandbox appliance has to be on-premises.

Policy configuration and deployment are complex.

The application control and URL filtering features are not very strong.

Application Control databases are generated locally and it does not provide any visibility to the admin on which applications are installed on the endpoint.

The solution is supported only on Windows and MAC and not any other platform.

What do I think about the stability of the solution?

So far, the solution is stable.

What do I think about the scalability of the solution?

The solution is scalable we can add multiple policy servers based on requirement and it will be integrated with the central management server (Primary/Secondary). 

In the case of the SaaS offering, it is managed by Check Point. 

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We used McAfee AV but it was not able to provide the next-generation capability that we were looking for.

How was the initial setup?

The solution required the Management Console and Policy server for initial setup and it can be increased based on the requirements.

What about the implementation team?

We had assistance from the vendor during deployment and the service is excellent.

What's my experience with pricing, setup cost, and licensing?

There are three different licensing models including basic, advanced, and complete, and it needs to be selected according to the endpoint. For example, it matters whether it is only required for a Windows endpoint as opposed to providing support for BYOD/Mobile devices.

Which other solutions did I evaluate?

We evaluated Windows ATP and CrowdStrike.

What other advice do I have?

In case you want to set up the solution on-premises and you want to deploy multiple policy servers, it is complicated. You will need an OVF to be deployed at each location and sometimes, organizations don't have the compute or supporting platform for deployment.

Also, for connecting remote users there is a dependency on the VPN, hence it's again a challenge for users to connect to the policy server for updates.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Cognizant
Real User
Sep 17, 2020
Protects against malware, phishing, DDoS and MITM attacks
Pros and Cons
  • "SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth."
  • "So far, our security has been 100 percent, we have not felt that a data breach has happened, so we are pretty happy with SandBlast Agent."
  • "It needs more documentation and better ease of deployment. For documentation, it needs more information about integrating the endpoints on SandBlast Agent mobile as well as on desktop platforms."
  • "It needs more documentation and better ease of deployment."

What is our primary use case?

Our use case for SandBlast Agent is that our team is set up in multiple geographies, such as, India, Sri Lanka, UK, North America, and Australia (where we have a bit of business). We have courses for an educational client which need go to market, schools, instructors for hire, and students. Given that there was COVID-19 and a lockdown, there was an increase in the digital demand for learning courses. So, we wanted to secure our courses from cyber attacks. Thus, we wanted an end-to-end security system in place that would prevent/save us from cyber attacks and protect our sensitive data.

Systems can be accessed on multiple devices, whether they be laptops, Macs, Windows, or mobile devices. Those devices could be connected to a home or public network on a platform, like a Chrome browser, Mozilla Firefox, or Safari. We have been able to track this through reports by seeing how vulnerable those agents are to attacks. Then, we determine how they can become more secure, so we can stay on the cloud and mobile devices. These are the areas where we are trying to use their reports and tighten our security, putting more systems in place to prevent attacks.

How has it helped my organization?

Cognizant had a malware attack recently, as the threat of cyber attacks has increased, and a lot of customer data was compromised. However, because this Check Point SandBlast technology was there in place, we were able to thwart the cyber attacks that were attempted. Most of the time, these attacks are college kids trying to do some phishing attacks or look into sensitive data. With SandBlast, it is possible to identify those attacks at the very source, preventing those attacks and keeping us secure.

Going forward, we are planning to extend it to authors and professors who are helping us author our content. For example, if there is an author who will be taking help from various professors in university or instructors in schools, then they will need to get their inputs. What happens is they expose their course to those authors on their networks, devices, laptops, mobiles, or tablets. They access the course through an application. Now, those authors and professors don't have an app login because they might be a third-party vendor. So, we are trying to have the SandBlast Mobile version on this site as well, based on the impressive performance of SandBlast, so our data remains secure and more users are able to utilize our systems and access our data. This will make it more valuable for our end users.

On the coverage part, there are malware, phishing, operating system exploitations, denial-of-service attacks, and man-in-the-middle attacks (MITM), so we have classified the attacks that can happen on a learning, educational system, like ours into five to six categories. With SandBlast Agent deployed in the cloud, we have good coverage to cover these attacks, as it is very extensive. The best part is (through our reports) we were able to identify the type of attacks. So far, our security has been 100 percent. We have not felt that a data breach has happened, so we are pretty happy with SandBlast Agent.

What is most valuable?

SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth. 

We set up reports, which were weekly or biweekly. Then, our admins, who are mainly working with SandBlast Agent, were able to look at daily reports or even more granular reports, hourly or daily, based on their customizations.

The automated part keeps it running in the background. It only gives us notifications when there have been major attempts to breach data. We also have reports that show logs for what external, unauthorized systems tried to access the data. Through those reports, which are automated in the background, we are able to do what we want in order to keep our systems secure. We feel the automation part is pretty good with this application.

What needs improvement?

It needs more documentation and better ease of deployment. For documentation, it needs more information about integrating the endpoints on SandBlast Agent mobile as well as on desktop platforms.

For how long have I used the solution?

I have been using this solution for six to eight months.

What do I think about the stability of the solution?

The SandBlast Agent is stable. Our users can work on a laptop, remote device, or tablet with this app running in the background. If an attack event is triggered, then the user and administrator both get alerts. The impact of this application running in the background on the battery life or on any other application is negligible; the battery performance is not impacted. It is such a digital world. Users are always now online and on social media, so they need to feel that their personal data is also not compromised. 

Our key 15 users maintain the solution.

What do I think about the scalability of the solution?

We have around 15 key users, but it is being used to monitor over 1,000 users across the globe. We are planning to scale it up to 1,500 users/authors in North America alone for Q4. We have also certain authors who are coming up in Sri Lanka and Australia.

We are looking to scale this up on mobile devices and tablets. We want to see how the performance will be there. With portable devices, people are sitting in a Starbucks, cafeteria, or in a public area, and we want to see how the security is established on a public network. So far, we have seen that it has been quite good during these COVID lockdowns. People who have been working from home have it also installed on shared networks with two neighbors or a group of people, which is prone to attacks. So far, it has been good, but we want to see the performance when we roll out to more users.

Which solution did I use previously and why did I switch?

We had a legacy system in place before using SandBlast Agent. The features, efficiency, and our pre-existing relationship with Check Point drove us to going with SandBlast Agent.

How was the initial setup?

When we were working with their team, it was easy to go ahead with the setup. However, once we started doing it for our users on our own, we found it to be a little complex and needed more help. So, we came back to the SandBlast support team for help.

When we had to do a second deployment, including the next 10 members from the team of 15, we found that the documentation for the initial setup wasn't thorough. Our team had to reach out to the customer support, and they were good. However, from a deployment point of view, a little more documentation would have been helpful.

The deployment took approximately three months.

Our deployment strategy was that we wanted to be digital and do things on the cloud.

What about the implementation team?

We worked with the SandBlast team for deployment and that was completed in under three months. We had our initial trial period for two weeks. We had a team of four to five members who worked with the SandBlast teams from a deployment point of view. Everything went pretty smoothly. 

Our experience with the Check Point support team was pretty good. They were able to help us with the deployment and integration for collaboration apps, like Slack, Microsoft Teams, or Jira. They also were able to help us with internal apps. So, they were able to help us with all those integration points, which was really helpful.

The staff involved was four to five members. However, we felt that if the SandBlast team was onboard, then we didn't need that many people. We could do the deployment with two members from our side and somebody helping from the SandBlast side.

What was our ROI?

If we have to look in terms of qualitative value, there has been good ROI. That is why we are planning to go ahead with the scaling of bringing more users onboard and having our security being taken care by SandBlast.

The solution has reduced the number of security analysts we have needed, enabling them to work on things they didn’t have time for before. From the automated reports point of view, we always used to feel that for whatever legacy system that we had in place we had to do more work to capture the area we wanted in our reports. With SandBlast Agent, we are able to do that through automated reports and its inbuilt functionality for reporting.

Due to a combination of factors, we now have three security analysts instead of six. So, we are almost down to 50 percent of team strength from the point when we started using SandBlast Agent. We have been able to cut down the cost after starting to use this platform.

What's my experience with pricing, setup cost, and licensing?

One of the key factors that made us go with this solution was the pricing. 

On the licensing part, there was an initial complementary set of licenses offered in the initial onboarding package, either 15 or 20. Then, we had some complementary licenses in the initial purchase of the package. That was pretty useful.

Which other solutions did I evaluate?

We did explore one more option, which was an offering from Microsoft. The features, efficiency, price point, and pre-existing relationship that we had with Check Point made us go with SandBlast Agent. 

Some of SandBlast's features include ease of deployment on cloud and mobile device coverage, which is our future coverage area. We found that it gave us good operational efficiency on mobile devices. It runs in the background, providing coverage for various parameters in the logs and triggering alerts to users and administration only when there is an attack. Otherwise, it is able to block the attack, URL, or user in the background before notifying them. These are some of the features that stood out and differentiated it from Microsoft Windows Defender.

What other advice do I have?

In this digital ecosystem, we need to secure our data at every moment and have something in place, like SandBlast, to keep our networks scanned at each moment. You never know where the next attack is coming from: malware, phishing, denial-of-service attacks, man-in-the-middle attacks, etc. Therefore, we need to be on the lookout for these type of attacks and any other unauthorized URLs trying to get into our systems to access data for any purpose. 

Have a system in place to keep your data secure. You should definitely give SandBlast Agent a try. It is worth it. The solution is very secure and has very impressive features.

I would rate this solution as an eight out of 10. We are very impressed and happy with the features, its stability, reports, and the parameters covered in the reports. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cloud Support at a tech company with 1-10 employees
User
Top 5Leaderboard
Oct 29, 2025
Smarter Endpoint Security – Powered by Harmony
Pros and Cons
  • "We love the reports and monitoring they provide."
  • "Infinity Portal sometimes requires more performance."

What is our primary use case?

Check Point Harmony Mobile was provided through an installed agent which has very light protection against malware and ransomware, among others. 

In our country, many ransomware threats have been generated at the country level, for which it was worrying that we had kidnapping or encryption of our data. At the management level, the request was given to provide additional security to protect us. The tool has been very good.

We tested this Check Point tool to assess the performance of our endpoints, and shield them safely while increasing the protection of our platforms.

How has it helped my organization?

Our company was looking to strengthen endpoint security with an additional layer of protection. Since we already manage various Check Point solutions across our infrastructure — with consistently positive results — we decided to evaluate Harmony Endpoint as part of our strategy.

After thorough validation, Harmony Endpoint has proven to be highly effective in safeguarding our endpoint devices. It’s been running smoothly, and the performance has met our expectations.

We’ve observed detailed reports of attempted attacks, and thanks to the platform’s visibility and control, we’ve been able to respond quickly and mitigate vulnerabilities. The presence of malware in our environment has significantly decreased.

Overall, Harmony Endpoint offers strong features and reliable protection, making it a valuable component of our security ecosystem.

What is most valuable?

The characteristic that most attracts our attention is the administration portal. It doesn't require a management server since its licensing and management are through the Check Point Infinity Portal. It is very intuitive and easy to implement.

The way in which the agent is installed on the computers is very easy, it does not consume almost any performance of the server or final computers, in this way there is no need to worry about increasing resources to be able to protect them with Check Point Harmony Endpoint.

We love the reports and monitoring they provide. It helps us quickly see what vulnerabilities we have on our endpoints.

What needs improvement?

We have few disadvantages or improvement points. However, the Infinity Portal sometimes requires more performance. It is a small detail. However, it could be improved.

On the other hand, it is also essential that the manufacturer improves the public documentation so that users can better understand how it can be implemented with best practices.

Finally, at the support level, we believe that Check Point can improve. Sometimes the answers are provided at dawn, which makes it more challenging to solve.

For how long have I used the solution?

We’ve been using Check Point Harmony Endpoint for over three years now, and the results have consistently exceeded our expectations. From day one, it’s provided solid endpoint protection across our organization, adapting seamlessly as our infrastructure evolved.

What do I think about the stability of the solution?

yes

What do I think about the scalability of the solution?

yes

How are customer service and support?

Very Good Experience 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we only had or used Microsoft's antivirus or endpoint, however, we had all non-centralized security. Through this tool, we can centralize everything in the Infinity Check Point Portal.

What's my experience with pricing, setup cost, and licensing?

Licensing is per endpoint, which is why we think is good. The cost is competitive, and its features are very good.

Which other solutions did I evaluate?

We validated several manufacturers, however, we did not want to have separate solutions. It seems to us a better option to have only Check Point.

What other advice do I have?

I recommend this security tool, it is always important to test the tool at the test level to decide if it is what you are looking for.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 29, 2025
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PeerSpot user
Evans Vs - PeerSpot reviewer
Engineer at Digitaltrack
User
Top 5Leaderboard
Jul 17, 2024
Offers broader visibility in the environment
Pros and Cons
  • "The insight and visibility of the detection is good."
  • "The services of EDR consumption should be reduced and the support needs to be improved."

What is our primary use case?

My primary use case for Check Point Harmony EDR would be to get broader visibility in the environment. For instance, a pre-detection was done by Check Point Harmony when there was an attack happening. It pre-detected and remediated immediately before it got spread in the environment. The best part is the system was not in the office network but still got detected and remediated automatically.                                                                                                     

What is most valuable?

The insight and visibility of the detection is good.  

What needs improvement?

As such there is nothing I can think of additional features.

The services of EDR consumption should be reduced and the support needs to be improved.

For how long have I used the solution?

I have using Harmony for the past two years.

What do I think about the stability of the solution?

Stability is impressive.

What do I think about the scalability of the solution?

Scalability is good.

How are customer service and support?

Support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation happened in-house team.

What's my experience with pricing, setup cost, and licensing?

The licensing and costs are good. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mantu Shaw - PeerSpot reviewer
Project Manager at a outsourcing company with 1,001-5,000 employees
MSP
Top 5
Apr 14, 2024
Easy-to-integrate product with a valuable feature for building API
Pros and Cons
  • "The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client."
  • "From an improvement perspective, the major challenge we've faced with Harmony is the support."

What is most valuable?

The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client. Both features offer significant advantages from different perspectives.

What needs improvement?

From an improvement perspective, the major challenge we've faced with Harmony is the support. While the technical features and xRail-based aspects are good, support still needs to be improved. However, this concern could be addressed effectively if they focus on improving support.

For how long have I used the solution?

We have been using Check Point Harmony Endpoint for the last three or four years.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

Overall, technical support for all Check Point products has been a concern, but improvements have occurred recently. They are making significant changes, and the support is now more stable.

Which solution did I use previously and why did I switch?

Before implementing Check Point Harmony Endpoint, we used a similar solution called Trend Micro SMAX.

What other advice do I have?

Check Point Harmony Endpoint is easy to integrate with any Avaya platform. The interface is very user-friendly. In terms of promotions, the product is visible in the market.

I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Berkhan Yaman - PeerSpot reviewer
Cyber ​​Security Specialist at a tech services company with 11-50 employees
Reseller
Sep 18, 2023
Has a great encapsulation system but could use better support ticketing
Pros and Cons
  • "The most valuable feature is Harmony Endpoint's encapsulation system which captures the whole system and protects it against other functions. It is really good for the Check Point Harmony specialists."
  • "In terms of improvement, the ticketing system could be better. It is a little tricky to try to open a case and give it to an engineer."

What is our primary use case?

Our company uses Harmony Endpoint for encryption and encapsulation. Our clients use it for data encryption.

What is most valuable?

The most valuable feature is Harmony Endpoint's encapsulation system which captures the whole system and protects it against other functions. It is really good for the Check Point Harmony specialists.

What needs improvement?

In terms of improvement, the ticketing system could be better.

For how long have I used the solution?

I have been using Check Point Harmony Endpoint for about three months. 

What do I think about the stability of the solution?

In terms of stability, I would rate it an eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of the solution a solid eight out of ten. It could be slightly improved. Approximately 1000 people use Harmony Endpoint at our company. The maintenance is done once a week by a team of three engineers.

How are customer service and support?

In the Harmony series, the products are linked to each other. It is a little tricky when you try to open a case and give it to an engineer because, in our custom environment, we have to access it from their devices. For example, in Harmony Mobile, their Android or iPhone devices have to be used. All of that takes time and it would be good if Check Point could find a better solution to this and create a feature to help us collect logs for the cases. I would rate the support a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm currently working with Cisco Secure Endpoint and Palo Alto Cortex XDR. 

How was the initial setup?

We use both the cloud and on-premise solutions. The initial setup is simple and creating a profile with the agents is easy. We only create agents and direct them to versions of the agents while we integrate them with the process. It only takes about five minutes to deploy one mission.

What was our ROI?

We have seen good results with the solution. If it is used with Linux or Mac, it provides better performance.

What's my experience with pricing, setup cost, and licensing?

Check Point Harmony Endpoint is a subscription-based solution and the pricing is quite reasonable when compared to other solutions on the market. I would give it a nine out of ten in terms of affordability.

What other advice do I have?

My advice to people who are considering using Check Point Harmony Endpoint is to be careful of which version you choose while deploying the solution. You should get the recommended versions for the agents. Otherwise, there will be a lot of problems and soft ticketing. Overall, I would rate Harmony Endpoint a seven out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Check Point Harmony Endpoint Report and get advice and tips from experienced pros sharing their opinions.