What is our primary use case?
Our main use case for Check Point Harmony Endpoint is to protect our endpoints from malware, exploits, and ransomware attacks, specifically after we were hit by a ransomware attack. Check Point Harmony Endpoint gives us comprehensive protection with anti-malware, anti-exploit, and anti-ransomware capabilities which keeps us protected.
We are using Check Point Harmony Endpoint for different uses with its prevention-first approach. The solution gives us good protection from a wide range of cyber threats including ransomware and malware. I appreciate Check Point Harmony Endpoint's data protection features, such as encryption, and we have different use cases including its encryption features and using it as an anti-malware solution for protection against malware, exploits, and ransomware attacks.
What is most valuable?
The best feature Check Point Harmony Endpoint offers in my experience is its XDR, which has significantly helped us with investigations. Whenever we have alerts or incidents, Check Point's XDR feature speeds up our investigation by correlating data related to an alert and presenting it to us. As an administrator, it is beneficial because all the data is available in the Check Point Infinity dashboard to view different information and determine whether the raised alert is a true positive or false positive.
Check Point Harmony Endpoint has positively impacted our organization, and the ROI has been great. With this solution, we are now confident that our endpoints are protected, and we receive alerts if any malicious activity occurs. Apart from insights, Check Point has a prevention-first approach, focusing on both detection and prevention, which brings us peace of mind.
What needs improvement?
I see a need for improvement especially in policy management and policy customization with Check Point Harmony Endpoint. As a new user, I find it somewhat difficult to customize and apply policies due to the various options available. I would appreciate improvement in fine-tuning those policies and integrating with other tools, such as being able to send logs from Check Point to our SIM or syslog solution.
The user interface is good, and I really appreciate it, but improvements are needed in policy customization and integration with third-party products. Additionally, I would prefer to see a mechanism to send agents directly from the console to an endpoint during installation.
For how long have I used the solution?
I have been using Check Point Harmony Endpoint for more than a year now while working on these products.
What was my experience with deployment of the solution?
The deployment of Check Point Harmony Endpoint is easy, especially with the SaaS version, but it takes time to become familiar with the policies. It is challenging to customize and deploy different policies for each endpoint group.
I did not find any challenges in the configuration process after deployment, apart from the time it takes to customize and change policies for specific groups. There are challenges in policy configuration, but everything else is simple to configure.
What do I think about the stability of the solution?
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
What do I think about the scalability of the solution?
Check Point Harmony Endpoint is a scalable solution. We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
How are customer service and support?
Our experience with Check Point customer support is excellent. We reach out to them whenever something requires attention. We use premium support, and it is beneficial as 24/7 support is available.
I would rate the customer support of Check Point Harmony Endpoint a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did not switch from any other solution as when I joined the company, they were already using Trend Micro and had made the decision to go with Check Point.
How was the initial setup?
The initial setup with Check Point Harmony Endpoint is straightforward. You activate the tenant, download the agent, install it, and then the agent reports to the console. The setup is easy, but challenges arise in configuring policies.
What was our ROI?
Since implementing Check Point Harmony Endpoint, our alerts have decreased significantly. We do not have different types of alerts now, showing a 30 to 40% reduction after using Check Point.
After using Check Point, especially Check Point XDR, we see a huge difference. Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
What's my experience with pricing, setup cost, and licensing?
I feel that the pricing, setup cost, and licensing for Check Point Harmony Endpoint are satisfactory, especially considering the breadth of features they offer.
Which other solutions did I evaluate?
Before choosing Check Point Harmony Endpoint, we evaluated Cortex XDR, which is a very good product, but we ultimately decided to go with Check Point.
What other advice do I have?
We use the data protection features including the encryption offered by Check Point. We use BitLocker encryption as well as Check Point's own encryption to encrypt our data. Additionally, we use its firewall to control our incoming and outgoing communications from an endpoint, and we use it as a compliance check.
If you are looking for an excellent endpoint protection solution that includes strong anti-malware, anti-exploit, and ransomware features, as well as data protection features such as DLP, I highly recommend Check Point Harmony Endpoint. Check Point is cost-effective based on the features it provides.
Check Point Harmony Endpoint is an excellent solution that offers features not commonly found in other endpoint security solutions, such as data protection and compliance checks. It is budget-friendly and has launched data centers inside UAE, which is beneficial for local customers.
On a scale of 1-10, I rate Check Point Harmony Endpoint an 8.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.