We are a small consulting company. We have around 100 employees. We don't use advanced firewalls because we don't really have important data that can be hacked. Nobody is going to care about our data because it's only the HR department's timesheet data on our on-premise systems. The firewall is protecting remote access, allowing the employees to access our office environment. So sometimes employees connect to our systems which have some test systems on it. They run some tests about the consulting we've given to clients. That's all. We just have basic things on our firewall. Just two things are important for us - the site to site VPN, which we have with some customers, and the government site. That is important. That's why I want to change the firewall to a new and up-to-date one so maybe it will be an improvement to prevent some hackers.
DBA Team Lead at a tech services company with 51-200 employees
Offers simple solutions, such as the virtual appliance
Pros and Cons
- "Check Point has pretty simple solutions, like the virtual appliance which you just download and it is imported into VMware and you just start using it."
- "I would like to see a step-by-step initial installation of the firewall. That would be really helpful. Like in Oracle appliances, when you start it asks you, what's your current IP address? An initial setup should be a step by step and intuitive process. You click on "begin," it asks you some simple questions. You fill in the blanks - your current IP address, what you want to do, you want to set up a site to site VPN, for example, that kind of thing. That would be the smartest thing to have."
What is our primary use case?
What is most valuable?
After I made up my mind to migrate it to another solution, I was kind of checking all the other firewalls, the FortiGate, Check Point, pfSense and OPNsense, and Check Point has pretty simple solutions, like the virtual appliance which you just download and it is imported into VMware and you just start using it. You just have to know Check Point's GUI so you can manage your IP addresses and access rules and stuff. But as I said, Check Point is really advanced and the GUI is kind of advanced, which the customer reports actually prove.
What needs improvement?
In terms of what could be improved, we have no support with the current Check Point environment. It ended maybe three or four years ago. Because it's an appliance you have to have support. That's a problem for us because I cannot update it at the moment. We have to have another support. We have to subscribe to another support so I can update it. I think it's a good amount of money and our boss does not want to pay that kind of money for firewall solutions. It's not a hardware solution, which by the way, if it would be up to me, I would migrate it to a hardware FortiGate system because all our customers at the moment are migrating their environments to FortiGate hardware solutions. They say it's a really good improvement from their previous firewall solution because it's easy to manage and they're very happy with it.
But as I said before, my boss does not want to pay a lot of money for a firewall solution since we don't have much data to protect and the data is not very important. It's not a big use for us. So we will just probably try pfSense or OPNsense. I can patch it to an up-to-date version, like the 2021 patch. We have the open source solution because my boss does not want to pay for it. It's my approach to migrate the firewall, actually. If it was up to me, I'd probably migrate it to a FortiGate system.
I'm not very experienced with Check Point. But what I would like to see is a step-by-step initial installation of the firewall. That would be really helpful. Like in Oracle appliances, when you start it asks you, what's your current IP address? An initial setup should be a step by step and intuitive process. You click on "begin," it asks you some simple questions. You fill in the blanks - your current IP address, what you want to do, if you want to set up a site to site VPN, for example, that kind of thing. That would be the smartest thing to have.
How are customer service and support?
I can't give it any review about Check Point technical support because I am only working here for about three years and by the time I started at the company it already did not have support.
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How was the initial setup?
I have no idea about the initial setup, but it seems like it's not so complex. The initial set up is probably not that hard, but not that easy, either. If I were to delegate the firewall system to a junior guy, I think that he's not going to manage Check Point, but he'll probably manage FortiGate.
What other advice do I have?
In the past, my clients were all using Check Point Systems. When I reviewed it at that time, back 10 years ago, Check Point was number one, as far as I remember, meaning FortiGate wasn't a major solution in Turkey. Nobody was talking about FortiGate then. Now FortiGate, is a major player in the firewall industry in Turkey. Most of our clients are migrating to FortiGate because they say it's cheaper than Check Point. So when I see the Check Point's GUI, it's really complicated. My recommendation would be for Check Point customers to first learn about Check Point's GUI, which is pretty advanced, for me at least.
But when I talk to my friends who are managing IT, they are migrating to FortiGate. They say, FortiGate is very easy to manage and I should really think about it now. When I was first introduced to Check Point it was really advanced. I didn't understand when I first looked into it. I just wanted a solution. pfSense has the same problem. By the way, according to your report, some customers said that pfSense needs improvement on the management and the GUI and aspects like that, so maybe I'll need another review of OPNsense versus Check Point and FortiGate etc...
We didn't have any problems at all. Just in one case, actually. We have a rule that pops up from nowhere which we didn't create. When we restart our Virtual System firewall, it creates a rule which messes up all our internet connection. So if I were to give a number from one to 10, I would probably say Check Point is a nine out of 10. Other than that, we haven't had any problems. Check Point is pretty reliable. I think it's our company's problem that we couldn't patch it after it froze. Maybe an up to date, patched version doesn't have this problem.
Overall, it's really working for us. I don't have any problems other than it's just outdated.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Information security officer at a tech services company with 1-10 employees
Easy to use, reliable, and the threat prevention capabilities are good
Pros and Cons
- "The most valuable feature is threat prevention."
- "The initial setup is complex and could be made simpler."
What is our primary use case?
We are a solution integrator and the Check Point CloudGuard Network is a product that I have experience with. We implement firewalls and other products for our customers.
What is most valuable?
The most valuable feature is threat prevention.
What needs improvement?
The initial setup is complex and could be made simpler.
The console could use some improvement.
For how long have I used the solution?
I have been working with the Check Point CloudGuard Network for approximately three years.
What do I think about the scalability of the solution?
This product is quite scalable.
Which solution did I use previously and why did I switch?
I also have experience with Cisco Firepower and Fortinet.
How was the initial setup?
This initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
Licensing is available on a monthly or yearly basis.
What other advice do I have?
In summary, this is a good product and I have not found any problems when using it. I can recommend it to others.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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IT Professional at a government with 10,001+ employees
User-friendly and easy to implement
Pros and Cons
- "Check Point CloudGuard technical support is good."
- "The documentation could be much better."
What is our primary use case?
Our primary use case for this solution is a firewall.
What is most valuable?
The most valuable Check Point CloudGuard feature is the firewall. I also value the user authentication, IPS, and application control features.
What needs improvement?
The clustering and HE from the scaling availability could be improved.
The documentation could be much better as well.
For how long have I used the solution?
I have been using this solution for about a year.
What do I think about the stability of the solution?
I would rate stability as average, too. It's not the best, but it's also not the worst.
What do I think about the scalability of the solution?
I would rate the scalability potential of this solution as average.
How are customer service and technical support?
Check Point CloudGuard technical support is good.
Which solution did I use previously and why did I switch?
I have not previously used any solutions.
How was the initial setup?
Deployment was easy. It took about half a day to do all configure everything how we needed it.
What about the implementation team?
The first time we deployed it was through a Check Point pre-sales specialist. After that, we deployed on our own.
What other advice do I have?
If we end up needing to scale, we would have to buy a new license.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good Auto Scaling functionality, extensive documentation, and comes with active load balancing
Pros and Cons
- "Auto Scaling is one of the features that make me want to choose CloudGuard over actual HW."
- "Easier optimization techniques can definitely help with better performance of the OS, as using the vanilla software doesn't actually showcase the real capability of the software."
What is our primary use case?
CloudGuard is cloud-native security that secures your public, private, or hybrid environment under a unified platform, which can also be automated. It comes with multiple installation availabilities such as Software-as-a-Service(SaaS), Platform-as-a-Service(PaaS), Infrastructure-as-a-Service(IaaS), and more.
This solution can be installed on leading Cloud Service Providers such as Amazon Web Services, Google Platform, and Microsoft Azure, as well as on other not-so-known CSPs such as OCI.
How has it helped my organization?
This is helpful for clients who always thought upgrading hardware in the DC or testing new versions to be difficult. Normally, they have trouble due to some issue at hand or maybe due to sizing, but now they have an easy way to test the solutions and they can be accessed securely from all around the globe. It provides features such as Auto Scaling to deal with unforeseen situations with minimal costs.
It is quite easy to construct and destruct and doesn't need anyone to actually step into a DC, which is good because sometimes this needs endless approvals.
The solution comes with Active Load balancing and policies that can be installed before the traffic hits the firewall module.
What is most valuable?
Auto Scaling is one of the features that make me want to choose CloudGuard over actual HW.
Cloud leaders such as Amazon, Google, and Microsoft also provide an uptime of 99.99%, which might not be possible in a privately owned DC. Multiple instances where a hardware issue was found and it took weeks to replace the hardware and bring services up can now be fixed within few minutes by utilizing the available resources over CSP.
You get charged only for what resources you choose and how much traffic actually passes through the firewall, which in turn saves a lot of money.
What needs improvement?
Easier optimization techniques can definitely help with better performance of the OS, as using the vanilla software doesn't actually showcase the real capability of the software.
While there is a lot of documentation available on Support Center to understand how the solution works, it can become quite confusing. Some free training videos by Check Point would really help the engineers who don't have full access due to restrictions/unseen reasons.
A step-by-step guide for leading CSPs would really help.
Auto Scaling should be given as an option during a first-time installation, as it would be really beneficial and some users might not be aware of it.
For how long have I used the solution?
We have been using Check Point CloudGuard Network for more than three years, starting when it was still called vSEC.
Which solution did I use previously and why did I switch?
I have worked with other products and find that this is the better solution when compared to other vendors in the market.
What's my experience with pricing, setup cost, and licensing?
My advice is to use the trial and understand whether this is what you are really looking for.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a tech services company with 51-200 employees
Flexible and easy to use with good integration capabilities
Pros and Cons
- "The installation process doesn't take very long."
- "Check Point support, beyond CloudGuard, does need some improvement."
What is most valuable?
The solution is very easy to use.
The product is quite flexible.
The installation process doesn't take very long.
We've found the stability to be quite good overall.
You can scale the solution if you need to.
Technical support is helpful and responsive.
The user interface is okay, depending on who is using it.
We haven't had any issues with integrations. It seems to handle them quite well.
What needs improvement?
We're looking forward to the next Check Point with the solution and CloudGuard and everything on the same single cloud. Right now, that's not yet the case.
We're expecting more new features in the next release, however, I'm not sure precisely what is being added.
Check Point support, beyond CloudGuard, does need some improvement.
For how long have I used the solution?
I've been using the solution for 18 to 24 months at this point. It's been a year or two.
What do I think about the stability of the solution?
The product is very stable so far. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches. The performance is reliable.
What do I think about the scalability of the solution?
The product can scale quite well. If a company needs to expand it, it can do so. It's not an issue.
We have 5,000 users on the solution in one particular case. They're on one account. It's kind-of a lot.
How are customer service and technical support?
The CloudGuard technical support has been good so far. We have no complaints. We're quite satisfied with the level of service we receive.
Which solution did I use previously and why did I switch?
From a firewall perspective, yes, we use some other solution, however, CloudGuard is basically filling a gap in the cloud area. Before them, of course, we didn't use any other thing. We were using something else that wasn't really related and when we moved to Check Point was when we first adopted CloudGuard.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly complex.
The deployment is fast. We managed it in about 24 hours or so.
We had 12 people that assisted in the deployment process.
What's my experience with pricing, setup cost, and licensing?
We have to pay a licensing fee, however, we haven't really done any comparison shopping, and therefore I can't speak to if it is affordable or expensive.
Mostly, we are satisfied with the cost. We have some discount agreements and that's enough.
What other advice do I have?
The solution always updates automatically, and therefore we are always using the latest.
We do plan to continue to use the product as we've mostly been quite satisfied with it.
I'd recommend the solution to other organizations.
Overall, I would rate the solution at a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Dy General Manager at a real estate/law firm with 501-1,000 employees
Stable with a straightforward setup but does not scale effectively
Pros and Cons
- "The solution has been quite stable."
- "The solution lacks the capability to scale effectively."
What is our primary use case?
We primarily use the solution as a firewall. It is for the perimeter protection of our products. We use it as a UTM kind of environment.
What is most valuable?
The solution has good features.
It has good antivirus protection.
The solution has been quite stable.
The installation was straightforward and pretty easy to execute.
What needs improvement?
The solution lacks the capability to scale effectively.
For how long have I used the solution?
We had been using the solution for five years. However, we are currently migrating off of it.
What do I think about the stability of the solution?
We found the solution to be stable when we were using it. It doesn't crash or freeze. It's not buggy and it doesn't have glitches.
What do I think about the scalability of the solution?
The solution isn't scalable. In fact, it cannot be upgraded at all. This is the main reason why we are switching over to a different firewall under a different brand.
We have many users at the perimeter currently.
How are customer service and technical support?
The technical support on offer was very good. We were largely satisfied with the level of service provided. We found them to be helpful and responsive when we had issues.
Which solution did I use previously and why did I switch?
We are currently moving from Check Point to Fortinet. We haven't yet started to use Fortinet, however. It's a work in progress.
How was the initial setup?
The solution is pretty easy to set up. It's not complex. It's rather straightforward. It shouldn't give a company any trouble.
You need two to three people to manage the deployment process. You don't need a big team.
What about the implementation team?
We handled the implementation ourselves using in-house personnel. We didn't need the outside assistance of integrators or consultants.
What other advice do I have?
We're just a customer and an end-user. We aren't a vendor, consultant, or integrator.
I'm not sure if I would recommend the solution to other organizations. It would likely be 50/50. It really depends on the company's requirements. For us, for example, we needed to scale, and that ended up not being possible and so we have to move away from it.
Overall, I would rate the solution six out of ten. Although it has some good aspects, for us, the lack of scalability was impossible to overcome.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Security Architect at a computer software company with 10,001+ employees
Auto-scaling and zero touch are major security features
Pros and Cons
- "Auto-scaling and zero touch are valuable features."
- "Zero touch removes any independence for configuring."
What is our primary use case?
My experience with the solution has mainly been implementing it with an auto-scaling on behalf of my clients. My job was to migrate an on-prem firewall to AWS cloud. I'm a senior security architect.
What is most valuable?
I think one of the valuable features is the auto-scaling, which is based on traffic and automatically spins one more firewall and adds it to the management server. The zero touch is also a valuable feature. After re-tagging the next internal load balancer within Check Point, it automatically writes up a mac rule and an access rule. As long as you're adding a server into the internal load balancer, you won't need to touch anything. In a Check Point firewall, the mac rules and access rules are automatically written up. Zero touch means there is no need to insert rules again when you're adding servers internally.
What needs improvement?
There is definitely some improvement required. We currently use a deployment template provided by AWS each time. If I want to clean up the IaaS I have to use the IaaS template which should not be necessary. Secondly, because it's zero touch, I cannot write up any rules in the firewall. I understand these features might have been built particularly for zero-touch but from the perspective of a network and firewall engineer, some independence to configure something on the firewall would be appreciated.
An additional feature that could improve the solution would be to enable both automatic and manual control that would allow the engineer complete control over the firewall.
What do I think about the stability of the solution?
The solution is generally stable although it crashed one time while I was implementing.
What do I think about the scalability of the solution?
The solution is absolutely scalable.
How are customer service and technical support?
The technical support is excellent.
What other advice do I have?
My advice to anyone wanting to implement this solution would be to religiously follow the guidelines.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Reliable solution with a unique architecture that creates flexibility in the deployment
Pros and Cons
- "A unique architecture makes this product stand out from other solutions."
- "It can be difficult to install properly without prior training"
What is our primary use case?
We install the solution for our customers and Check Point is our preferred solution in any firewall deployment. The two-layer architecture with the administration and security makes a difference and in every instance, we know who the user is.
The touch features are very different than other brands. From the feedback I get from my customers, Check Point is the best.
How has it helped my organization?
Check Point gives us a strong solution that we can depend on when deploying it for clients.
What is most valuable?
The most valuable features are within the unique architecture that creates flexibility in the deployment.
What needs improvement?
The knowledge base that is available is limited and it is on a closed network where only a customer or certified engineer will know about it. A beginner who wants to learn about the product actually has to enroll in training or get certified and have a valid license or certification to access information. That is something I find strange as most users would like to know about it. The new users would like to be able to see those areas and what type of concerns or any configuration issues they may have before deciding to work with the product. To me, that is a simple open-mindedness. In terms of the availability of the system and functionality of the product, there's no concern. But the problem is that efficient VSX (Virtual System Extension) deployment is complicated. Most of our customers are afraid to deploy any configuration changes because they are afraid something will happen.
It's not the same situation as with other products. I guess the reason behind it is the kind of architecture which they are using. There are more possibilities to crash than other products. That is the feedback I normally get from end-users, but even so, for us, I would say it's one of the best product.
For how long have I used the solution?
We've been using this product for over two years.
What do I think about the stability of the solution?
Check Point is very stable. I would say that initially there were a couple of issues we had during deployments. But now we have climbed the learning curve of the product and all installations are very stable. We have most clients running on version 7.3 and didn't upgrade most further from there because we know that 7.3 is stable and it is what we are running most of the customers now.
What do I think about the scalability of the solution?
Scalability is fine. In fact, we are demonstrating the hyper scale with most of the customer now. There is no doubt about the scalability and it is not a problem.
How are customer service and technical support?
Up until now, we have not had to register with technical support from Check Point. If we needed help we got support with the presale technical support team from our region. He was able to help us internally. The team helps us to get products stable. Up until now, we did not contact them. It is not very transparent. They approach resolutions through a partner and the partner solves the case. They seem to mostly depend on partners for the resolution of issues.
Which solution did I use previously and why did I switch?
We deploy a variety of products for our clients depending on their needs. Check Point is one of the most reliable.
How was the initial setup?
I would say that the installation is straightforward when you have learned about the architecture. Before that, the installations may be a little confusing.
What about the implementation team?
We are partners with Check Point so we handle the installations and deployment. In the beginning, we did have some engineers from Check Point assist us in the initial installations, but after that it was fine and we were able to manage it by ourselves.
What's my experience with pricing, setup cost, and licensing?
Check Point pricing is high. It is a sector where there is heavy competition so it does not help when trying to sell the product. But one thing is that the sales chain is fantastic. The price is usually the most difficult thing when we discuss Check Point with customers, their feedback is that it is not a competitively inexpensive product. Clients want to know why that is and if we could scale the price. Check Point can have more presence in the market, but if they want it to compete, they have to come down in price a little more. I would say 20 to 30% lower. The product is fine.
What other advice do I have?
The web application firewall is commonly used in most firewalls now. If they can add that as a feature, it would be a very strong scenario. When we use Check Point on a perimeter or a DMZ zone, the first thing that clients ask is if there is wireless protection. Check Point has IPS (Intrusion Prevention System) but it does not have wireless protection. So if production is using the cloud if they can integrate mobile app protection, mobile shielding, there's more value for Check Point, but if they include that, Check Point could be the very best firewall option.
On a scale from one to ten, when one is the worst and ten is the best, I would rate Check Point as an eight. It needs to do better in pricing and with broader features for mobile.
One thing that I learned from multiple installations of Check Point is that you have to train the customer before implementing. Unless the customer is already a highly skilled security engineer so that they know what they can get out of the product, they will not be as satisfied. Otherwise, just before the deployment, we have them go for training so they understand the product and what it can do.
They will be happier and they won't choose to go with another product in the future. Even with my engineers who understand many other products, I trained them properly before I send them out for deployments. Check Point is not a product that if you don't know you can just install without knowing anything about it. You have to know the architecture first. You have to know each and every option than work on the product. Then it will be far better and say no to certain features which are not important to use. On the other hand, knowing it is available is fantastic and becomes an option in the right situations.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.

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