What is our primary use case?
We use the tool in our backend and offer it to our customers; we have a lot of customers interested in using the solution, including BPOs international MPLS lines replacement, banking, and finance branch to DC, and telecommunications companies.
Cato is usually a cloud-native platform. However, it can be integrated into sites using sockets or by integrating the existing firewalls or routers with IPsec. The tool is flexible and has a powerful management User interface
How has it helped my organization?
When we hit the pandemic, it became challenging to migrate us and customers to have an auto-scaling VPN for the remote user. Cato gave us much hope because it works as fast as we need. It also helps our customers replace MPLS lines, or simply interconnect branch HQ and Cloud using its SASE. It stands out against other brands, which is why I highly rate it.
What is most valuable?
- Competitive Cost with great features
- Full cloud native SASE with very skilled and responsive technical support
- The UI is accessible and user-friendly
- Integration was very straightforward
- My customer saves millions of pesos when we remove the line dependency for MPLS/IPVPN for domestic and international sites.
When I first encountered Cato, I didn't know how to use it, but after a week of training, I could onboard our systems to it, so the solution was easy to learn and navigate.
What needs improvement?
A little tweaking or improvement of the UI in terms of logging when troubleshooting. Overall the UI is perfect and very powerful. It will remove your stress when you came from silo solutions and old-school multi-branch connectivity.
Extra plugs via API would be a welcome feature, as the solution is a closed loop. Readily available external integration points would make our job easier for customers looking to integrate monitoring tools.
For how long have I used the solution?
We have been working with the solution for about two years.
What do I think about the stability of the solution?
The solution's stability is excellent; we didn't encounter any issues in a year. Cato Networks had a massive outage in 2017 or 2018, but they fixed it.
What do I think about the scalability of the solution?
The solution is highly scalable because Cato Networks has its fully-fledged cloud and independent infrastructure. This is an advantage over other solutions dependent on AWS, for example, because a small business migrating to enterprise-level could be required to shut down its system for the upgrade. However, with Cato, it's much easier to scale up and down. I recently worked with a call center and was able to increase their capacity as they requested, which is very helpful in the IT industry.
We have 15 users in our company, and our largest deployment for a client is 22,000.
How are customer service and support?
The technical support is very hands-on, even during the deployment process. They are skilled at helping their customers, so I rate them highly. As a dev, I didn't have to do anything, Cato took care of it, and I don't have any negative feedback for them. Our customers and we are delighted.
How would you rate customer service and support?
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The product is very competitively priced, and that's compelling. They don't charge the customer based on the operational cost like other brands such as Palo Alto. Cato has its own fully-fledged cloud, with their own data centers, equipment, and so on, which is an advantage. I rate the solution five out of five for affordability.
Which other solutions did I evaluate?
I compared many solutions because I received an initiative to find one to fit into our market. I asked the industry leaders for POCs, and Cato stood out because of their platform; they were the first in the SASE domain.
What other advice do I have?
I rate the solution nine out of ten.
If we require remote site deployment, for example, if we have applications sitting in an on-premise data center, there are two ways of doing that. We need an IPsec channel going from the data center to Cato Cloud, and the first way of doing that is using the existing network component, either router or fiber, as long as they have IPsec. Second, we can use Cato Network's sockets if we want visibility, packet loss monitoring, the SD-WAN component, etc.
Cato Networks is an excellent solution in the retail sector, especially for companies with multiple sites or international branches, like Jollibee. The product is less applicable for a telco because it can conflict with the consumer-facing side of the operation. Cato can accommodate VPNs with a remote access solution, and SD-WAN is necessary, allowing business to connect their international sites using the solution as the platform.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Integrator/consultant