Barracuda CloudGen Firewall Reviews

The ease of use is very valuable, and Barracuda CloudGen Firewall is very responsive. When you make any changes, it works instantly. Additionally, they have a very responsive customer service and support team.

The UI can be improved because it looks very old and complicated.

We have been using the solution for approximately four years.

The solution is stable.

The solution is scalable.

We have had a good experience with customer service and support.

The initial setup is a bit complex.

The solution is priced reasonably.

I rate the solution a seven out of ten. It could be priced similarly to competitors like Foritnet.

We use it for security.

We enjoy the reduction in terms of labor.

• The brand
• Agility
• Price per performance

The usability for the administrator's experience needs improvement. My system administrator has some questions about its overall connectivity and flexibility.

I would like to see UI improvements in the next release.

It is very stable, but I don't think we stress it to its capabilities.

The scalability meets our needs. It should scale to our short term growth needs without a problem, as our environment is fairly small. We are a small to midsize business.

The technical support is good.

The AWS integration and configuration was easy to use and set up.

Purchasing through AWS Marketplace was good. We did it because it was easy.

It would be nice if the pricing and licensing offered for less.

I would recommend to check out this product.

We have used other versions besides AWS, and we are still comparing them.

Barracuda is our main firewall solution in our headquarters.

The interface is very user-friendly and it is quite easy to use.

Technical support could be more reliable and more professional.

I would like to see better support for switching between internet devices.

I have been using Barracuda CloudGen Firewall for more than three years.

The stability is okay and we haven't had any issues.

Technical support used to be at a very high level but it is now a bit less so. Regardless, the support is still quite efficient compared to other companies. It depends on who picks up the phone and who takes the task. There are times where the quality is poor and others where all of our questions are answered in a few minutes and it feels good.

This past November, we extended our support for an additional three years.

The price of this solution is comparable with similar products of similar quality.

My advice for anybody who is implementing this solution is to first discuss the environment and task with the Barracuda engineers.

I would rate this solution an eight out of ten.

We implement it for customers. We have some customers in Mexico who need that kind of technology. We sell that technology to them. Some of our customers have experience working with previous versions of Barracuda; they ask us to implement that kind of device. We have certification with Barracuda, we have certification with some other brands.

Barracuda has a very simple interface, very good security, all the features of the best firewalls in the market, but with a very friendly interface.

Something that we've seen that Barracuda, and some other brands also, have. When you program the firewall to detect certain kinds of attacks, Barracuda can detect that kind of attack and automatically insulate, or remove, or encapsulate the very specific IP, if it's internal. And if it's external it just blocks any kind of communication with that specific IP. If you want, Barracuda will warn the security team. If you allow, or release, that IP, it will continue communication. If not, it will block it forever, or until you release it.

Internally, we'll remove it until you release also, but we allow the IT team to review what is happening with that particular piece of equipment, a computer, a laptop, a server, any kind of device into which a "back door" can be opened or through which they're trying to get some information. Barracuda can help with that. That is one of the most important features we've seen with Barracuda.

I cannot mention the name, due to the NDA that we have signed with a financial company, a financial entity. But we implemented Barracuda with them. Right now they are monitoring all the information that their employees are managing. If an employee tries to get or move a file that is not permitted to them - for example if he wants to copy it to a USB - he will not have the right to do that, because Barracuda manages who has the right to copy, and what you copy to a USB. The USB is encrypted with a specific code from Barracuda and will only be decrypted into any other laptop in the company if they allow it to see it.

Even in the network, a feature of Windows is to see how you are sharing files. Barracuda can help you to monitor how you are moving files.

When you are sending information to an external email address, Barracuda can warn you when you are trying to access a private or personal email, or trying to upload information; it's not allowing you to do that. That was the biggest feature that that financial entity admired in Barracuda, among others.

Easy integration with some other systems like LDAP or Active Directory to manage other permissions and the division of external access and internal access.

The problem we found was with the issue of configuration. Our engineers are working with some other brands, they have knowledge of other brands. With Barracuda it's a matter of translating the comments. So maybe one company calls something a "black box" and with Barracuda they call "black" "dark." So it's a matter of getting to know it.

We had only one issue. But after we did the analysis and we escalated the issue with the Barracuda service desk, the issue was shown to be coming from a failure in a RAM memory card in the Barracuda. That issue was detected by technical support. They sent a replacement, it solved the issue, and we continued working.

No issues with scalability.

When we buy the device for the customer, we buy the Enhanced Support, the extended support contract, 24/7 support. When we write in with issues we get very quick answers from technical support. The communication with their engineers is very fluid.

We had a couple of sessions at one point; the engineer working with us never put down the phone. When her work hours were supposed to end, we changed to another engineer, but not immediately. The first one didn't say goodbye immediately. She stayed behind for 30 minutes to explain and transfer the case to the other engineer and we completed the test with the other engineer. He detected the failure and created the RMA to change the problematic piece and that was it.

We are not entirely switching to Barracuda. We want to, but we are not because before we started selling Barracuda we had invested in other brands and, obviously, in the accounting and in reality, we need to complete using them. But yes, we are thinking of moving to Barracuda after we have had it for three years. We want to show our customers that we are using the technology we are selling.

The firewall we are using in our company is Palo Alto, it's a very good firewall, a very robust firewall as well. But when we are doing the comparison with Barracuda we can see it's not the same. The biggest difference between the brands is pricing.

This is something that I have never specifically asked my technical team. The simple answer is that they have told me there is no problem. It's very easy. We only need to know the names of the commented bits, because there are some comments where the names are changing.

We compared Barracuda with Cisco. We compared Barracuda, at that time, with Fortinet. When we did the comparison we felt Cisco was another great product. But the difference in this case, what made Barracuda the winner, was the price, at that time.

We are an information technology service provider in telecommunications. We can supply any kind of device, for a datacenter, and contact centers, for our customers. We are using technology from Dell, HPE, Palo Alto, Barracuda, and some other brands to implement technology solutions for customers.

Our principal service is a managed service, information security services, or cyber security. We sell those services to different customers in Mexico. We are serving Central America and some other countries in Latin America.

I give Barracuda an eight out of 10 because they can still give more to the end-user. They still have things they can improve. They have very good features but I think they can improve some of those features and make it into a super service. Today, they are a good solution. It could be a super solution.

Regarding Barracuda, Google has been using that technology for a very long time. If a company like Google is using that technology...

Take the opportunity to get to know the device. You need to request a proof of concept, in the case that you are comparing it with another brand. That is the best way to show what Barracuda can do, completely. It's not the same as a simple server, or any other device.

If you only want to secure internet access, Barracuda will comply completely with all the features you require. But if you have public servers, and you are looking for more security options, etc., and don't want to spend a lot, Barracuda is what you are looking for. If you are a company that has no specific standard to follow, Barracuda is what you are looking for. It has very good hardware, it has very good software - or operating system - and they have very good features and good pricing. If you compare it with other brands, Barracuda is a very good solution.

My current company operates in the financial arena so we have to maintain our infrastructure according to leading security standards (PCI DSS and PA-DSS). These devices allow us to pass external and internal penetration tests by supporting all the recommendations of those standards.

At the moment, the most valuable features are Application Control (Layer 7 filtering) and IPS/IDS. For existing network architecture, we use Barracuda NG Firewall as a border firewall. We use it to control all in/out Internet traffic.

Sometimes we have a need for detailed reports. Barracuda NG Firewall does not have a reports module and uses a satellite application (Barracuda NG Firewall Report Creator). In some cases, this report is uncomfortable to use.

Yes, we have had stability issues, but we use Barracuda NG firewall in HA mode. Therefore, we did not have problems with availability of services. HA mode operates very well.

We have had no issues due to scalability.

On a scale from one to 10, my rating is an eight. Level 1 and 2 of their support are good, but if you want serious expertise (Level 3), there are some issues. This is related to my area, maybe it is different in some other areas.

I have personally used a lot of different solutions in my career (Cisco, Fortinet, Check Point, etc.). 

I switched to this solution for the first time due to group standards. After trying this solution, I liked it and it became one of my favorites. 

The setup is very intuitive for people with network technology knowledge. 

It is a product with a very transparent model of licensing. In the sense of hidden expenses, they do not exist with this model. 

We evaluated a lot of different options. We concluded that Barracuda NG Firewall provided the most features for an exemplary price. 

My advice is to try and evaluate it (Barracuda offers a trial period of one month). I think that a lot of people will be pleasantly surprised with its possibilities.

• TINA tunnels
• Real time firewall logs
• GFI editor

It upgraded the previous Linux Clark Connect infrastructure and established proper site to site VPN tunnels for all offices across Canada and the US.

The GUI can be confusing and overwhelming at times.

I've used it for two years.

Initially we had some problems getting the TINA tunnels working, but after a while things went well. The support techs for the product were great.

No issues encountered.

No issues encountered.

9/10.

9/10.

We used Clark Connects and we switched because the product was at its end of life and was no longer supported by the Linux community.

Setting up the BGRP routing protocol was a bit confusing but otherwise not so much. The ability to create the shell of the gateways before deployment on the NG management made things fairly straight forward.

We did it in-house.

It has offered improved network monitoring and intrusion prevention which we otherwise had none of. The office was under constant spamming by Chinese and Russian IP sub-nets and at one time the exchange server was covertly hijacked as an SMTP relay. The NG gateways helped mitigate these issues.

If you have an issue call support. If you're a Cisco net tech prepare for different terminology and network design.

Our primary use case for this solution is data protection.

The features I find most valuable is the VPN and the fact that we can apply our policies to the program. 

I would like to see a more user-friendly dashboard and an easier interface. 

I am very satisfied with how stable the solution is.

The program is definitely scalable.

We used Linux software before for the firewall but in the end, we chose this solution because it seemed to be the best for our company.

I did the installation in cooperation with my consultant and the deployment took about six to seven hours. 

The program is not too expensive. We pay around 150 to 200 Euros per year and there are no additional costs.

My advice to others would be to get familiar with firewalls logic. My rating for this program is 9.5 out of ten. Not a ten because I would like better technical support and a better interface. 

• Firewall
• VPN protocol - TINA
• Antivirus
• URL filter
• Web filter

It is already a complete product.

We've used this product since 2012.

No issues encountered.

No issues encountered.

No issues encountered.

Support is really great as we are a a diamond partner.

I used Cisco ASA before, but the Barracuda NG Firewall is better.

It can be complex, but also straightforward.

We are a managed service provider. So we setup a lot of boxes, and the implementation depends how complex the clients' network is.