We have used Aruba Networks Wireless WAN a lot for retail, manufacturing, and deployments on educational campuses. Most of the deployments I've done are enterprise-grade across multiple sites, utilizing the ClearPass solution so that all the enterprise sites are managed at one location. The use cases can vary.
Network and Security Engineer at a comms service provider with 1,001-5,000 employees
Responsive support, beneficial centralized management, and low failure rate
Pros and Cons
- "The most valuable feature of Aruba Networks Wireless WAN is centralized management capability. You don't have to have wireless LAN controllers at every location."
- "Aruba Networks Wireless WAN could improve the solution availability. The selection of mounting hardware for the various radios is limited and poor. Often, you have to create and manufacture your own mounting hardware in certain situations."
What is our primary use case?
What is most valuable?
The most valuable feature of Aruba Networks Wireless WAN is centralized management capability. You don't have to have wireless LAN controllers at every location.
What needs improvement?
Aruba Networks Wireless WAN could improve the solution availability. The selection of mounting hardware for the various radios is limited and poor. Often, you have to create and manufacture your own mounting hardware in certain situations.
The specific information available for external dB gain antennas is virtually non-existent or poor. You have to do a lot of research to find out what external antennas are going to suit your environment. Aruba Networks Wireless WAN doesn't do a good job of helping, and that's one of their downfalls.
If you're using external antennas, you want to accomplish some gain by using external antennas. There's not a lot of information specific to Aruba Networks Wireless WAN, even on the Aruba platform, that provides you with solid information and recommendations about antennas that would best suit their solution.
For how long have I used the solution?
I have been using Aruba Networks Wireless WAN for approximately 10 years.
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Aruba Networks Wireless WAN
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What do I think about the stability of the solution?
Aruba Networks Wireless WAN stability is good. It has a low failure rate. I don't typically do service, but the failure rates are less than or equal to their largest competitors. It's a pretty stable environment.
What do I think about the scalability of the solution?
I have found Aruba Networks Wireless WAN to be scalable. If you use either the ClearPass or the AirWave, it's very easy to scale.
How are customer service and support?
I typically don't use technical support of Aruba Networks Wireless WAN. There's been a few instances where I've had to make a call, and they were fairly responsive.
How was the initial setup?
The initial installation of Aruba Networks Wireless WAN is easy. The enterprise-level deployments are straightforward.
What about the implementation team?
The maintenance of Aruba Networks Wireless WAN depends on the size of the enterprise solution that you have deployed. However, typically, it's relatively easy, because if you use ClearPass or AirWave, you can have one person monitor an entire enterprise. It's not difficult.
What was our ROI?
Different sectors have their own set of ROI indicators that they follow. For example, retail has a set of ROIs and manufacturing and another different set than retail. You can make your own algorithms to determine our ROI, I typically don't focus on that.
What's my experience with pricing, setup cost, and licensing?
The price of Aruba Networks Wireless WAN depends on how you buy it. From a pricing perspective, if you choose to buy Aruba Networks Wireless WAN as an MRC, it's dependent upon the radio and the solution that you choose what your MRC is. If you choose to buy it outright, they're competitive with their competitors, and they're probably four percent or five percent lower than their largest competitor.
What other advice do I have?
I rate Aruba Networks Wireless WAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Network administrator at St. Paul Education
Can add multiple SSIDs on different network levels but need to improve the pricing
Pros and Cons
- "I like the solution's ability to add multiple SSIDs on different levels such as enterprise and guest networks."
- "Aruba Networks Wireless WAN is expensive."
What is most valuable?
I like the solution's ability to add multiple SSIDs on different levels such as enterprise and guest networks.
What needs improvement?
Aruba Networks Wireless WAN is expensive.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
I would rate Aruba Networks Wireless WAN's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a ten out of ten. We have 542 clients using the products.
How are customer service and support?
The product's lifetime warranty is second to none. They will replace a system that has gone down with an identical unit.
How was the initial setup?
The tool's setup was easy.
What's my experience with pricing, setup cost, and licensing?
You will need to pay an annual subscription cost.
What other advice do I have?
I would rate the solution an eight out of ten. Try to negotiate the best price that you can get.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Aruba Networks Wireless WAN
June 2025

Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Assistant It Manager at Singa
With good customer support in place, the stability might be affected due to bugs in the solution
Pros and Cons
- "I rate the support an eight out of ten since it is good."
- "The solution has bugs. It really has bugs, and you have to wait until it happens, then you realize it."
What is our primary use case?
I use the solution for cloud operations.
What is most valuable?
It's just a normal tool. I would really say nothing is valuable to me about its features. It's not special.
It had been working in the past few years, but after aging, it has dropped down.
What needs improvement?
The solution has bugs. It really has bugs, and you have to wait until it happens, then you realize it. The aforementioned area can be considered for improvement.
For how long have I used the solution?
I have been using Aruba Networks Wireless WAN for five years. I am a customer of the solution.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a five, six, or seven out of ten. It's not bad.
How are customer service and support?
I rate the support an eight out of ten since it is good.
How would you rate customer service and support?
Positive
How was the initial setup?
Regarding the initial setup, if one is difficult and ten is easy, I rate its setup a three to five. You have to be a big technical person to deploy the solution.
What other advice do I have?
I rate the solution a six or seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech consulting company with 11-50 employees
ARM provides the best automated management of transmit power and channel, and helps in managing proper design and wireless environment
Pros and Cons
- "I believe their Adaptive Radio Management (ARM) in its current form provides the best automated management of transmit power and channel. It does a really good job of managing proper design and wireless environment."
- "It is a little bit cumbersome to configure. If you're designing a WLAN and you want to do and cover certain types of clients, you really have to know different settings and how they interact with one another. If they could automate that so that if you are designing for one type of equipment, you could, in essence, run a wizard. That would certainly save on a lot of calls to tech support."
What is our primary use case?
Warehousing and manufacturing are the primary ones that I've been in, but we also do campuses, schools, and healthcare.
What is most valuable?
I believe their Adaptive Radio Management (ARM) in its current form provides the best automated management of transmit power and channel. It does a really good job of managing proper design and wireless environment.
What needs improvement?
It is a little bit cumbersome to configure. If you're designing a WLAN and you want to do and cover certain types of clients, you really have to know different settings and how they interact with one another. If they could automate that so that if you are designing for one type of equipment, you could, in essence, run a wizard. That would certainly save on a lot of calls to tech support.
For how long have I used the solution?
I have been working with this solution for 10 years.
What do I think about the stability of the solution?
Its stability is good. I've not seen major failures.
What do I think about the scalability of the solution?
It is absolutely scalable.
How was the initial setup?
It is pretty straightforward. Setting up the environment is fairly straightforward, adding access points to the environment is fairly straightforward, and the upgrade process is relatively straightforward. It comes down to when you're doing something specific in the design for the client that you're trying to deal with. That's where it becomes a little bit more complex. You need to know where to go and look, but the standard setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
That's really subject to the type of environment you're deploying. If you're doing a full controller model with 200 APs, the initial deployment could be 150 grand. Maintaining that or maintaining support for that per year could be something like 10 to 15 grand per year.
In the cloud sense, the cloud is by the number of APs. So, everything is readily available.
What other advice do I have?
I would not hesitate to implement it. It is a good product. I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief Enterprise Architect at Expanded Reality
Reliable, has the ability to run a single WiFi SSID, and support is good
Pros and Cons
- "It's quite stable."
- "The integration, pricing, and configuration could always be improved upon."
What is our primary use case?
We're basically using the solution to replace our StarVPN connectivity. Prior to this, we had a bunch of VPNs that were creating our WAN that would link back to our central office. It simplified our network. That's what we used it for. We installed one in every office to create the WAN between offices. In the potential next phase, we were looking to then possibly decrease our internet connectivity to each site, however, we didn't do that quite yet.
What is most valuable?
The two most valuable features for us were the fact that we were able to simplify and recreate our WAN with a similar security presence and also the ability to run a single WiFi SSID across the entire company with authentication.
What needs improvement?
It worked as delivered, and therefore, there's nothing to really add. If you were asking me what they could do better, unfortunately, I quite honestly can't think of anything right now. It doesn't mean that if I was in the middle of using it, there isn't something that would be annoying to me. However, right now, it’s absolutely fine.
The integration, pricing, and configuration could always be improved upon.
For how long have I used the solution?
I’ve used the solution for two years.
What do I think about the stability of the solution?
It's quite stable. It didn't come down yet. We didn't have any issues for the past year or so. We did execute a couple of updates. Those were clean and it worked just fine. It’s reliable. The performance is good.
What do I think about the scalability of the solution?
It worked for the scale that we asked it to. That said, we installed it and we didn't grow it. The whole company, about 175 people, use the product.
How are customer service and support?
The technical support was great. We’ve been satisfied with their service.
Which solution did I use previously and why did I switch?
I’ve also dealt with Cisco and found Aruba more affordable with better support.
How was the initial setup?
It was straightforward to set up. It worked as advertised. I didn't do the actual deployment myself. However, my deployment team was able to roll it out earlier than projected. Prior to making the selection, I had estimated more time than it took for us to deploy. In that sense, it was fantastic. The deployment was very quick.
We've got five people supporting all of our networking and hardware requirements. We don't have any one person dedicated to it.
What's my experience with pricing, setup cost, and licensing?
I’m not sure of the exact pricing of the product.
What other advice do I have?
This solution is more than worth considering. I've used Aruba in different organizations. It historically has, to me, been an easier install than Cisco wireless solutions have been. It consistently gives similar services at a lower price point. I have found that their pre-sales teams and support have been better than similarly situated Cisco WiFi and WAN products.
I’d rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at K J Somaiya College of Arts & Commerce
It has good stability, but the customer service needs improvement
Pros and Cons
- "Its most valuable feature is the ease of use."
- "Its technical support service could be better."
What is our primary use case?
We use the solution to access the internet connection.
What is most valuable?
The solution's most valuable feature is the ease of use.
What needs improvement?
The solution's technical support service could be better.
For how long have I used the solution?
We have been using the solution since 2011.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
I rate the solution's scalability as an eight or nine.
How are customer service and support?
The solution's customer service team needs to be more responsive.
How would you rate customer service and support?
Negative
How was the initial setup?
The solution's initial setup process is a little complicated. But it gets easier after a certain point. I rate the process as an eight or nine. It takes half an hour to complete.
What about the implementation team?
We implemented the solution with the help of our in-house team.
What was our ROI?
The ROI for the solution is over 50% for us.
What's my experience with pricing, setup cost, and licensing?
It is a costly solution. I rate its pricing as a nine or ten.
What other advice do I have?
The solution is easy to set up. I rate it as a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technical Consultant at SiliconST
Great data encryption, centralized management, and integrated compatibility
Pros and Cons
- "Aruba makes use of "Direct Tunnel" as its best security feature."
- "Aruba's technical support has room for improvement."
What is our primary use case?
The primary use case of the solution is to provide wireless access while protecting our data transfers.
The solution can be deployed on-premise and in the cloud.
What is most valuable?
Aruba makes use of "Direct Tunnel" as its best security feature. The feature creates a direct tunnel from the endpoint to the controller, ensuring that all data is encrypted. This prevents the possibility of a man-in-the-middle attack compromising the AP since the data from the endpoint to the Aruba Access Controller is encrypted.
The Aruba Network solution offers centralized management, integrated compatibility with other equipment, and enhanced security features.
What needs improvement?
Aruba's technical support has room for improvement. Currently, their response time is slow.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The stability is quite good. The stability relies on complete network deployment. If the network deployment is not good, and all the features are not used correctly, any solution can provide instability if not implemented correctly.
What do I think about the scalability of the solution?
The scalability is very good. I give the scalability a nine out of ten.
How are customer service and support?
The technical support is slow at responding.
How was the initial setup?
The initial setup is straightforward and simple. The deployment takes up to one week, or only one or two days for a testing environment on the POC.
From a deployment standpoint, my CTO and I have created a comprehensive plan for installing the APs at various locations in the customer's environment. I will go on-site and provide guidance to the customer's technical team to ensure a successful deployment.
What about the implementation team?
The implementations are completed at the customer sites with our assistance.
What's my experience with pricing, setup cost, and licensing?
The licenses are available as both perpetual or yearly.
The prices of Aruba are fairly reasonable, and they can be adjusted to meet the specific needs of the customer. Everything required for a deployment is included with the license.
What other advice do I have?
I give the solution a nine out of ten.
We currently have three clients using the solution and have proposed it to multiple clients.
I highly recommend Aruba Networks Wireless WAN due to its exceptional security features, which are essential for any wireless network.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
EDP MAnager at Professional Software s.r.l.
Excellent technical support, reliable, and reasonably priced
Pros and Cons
- "Aruba Networks Wireless WAN is stable and good."
- "The issue is that we are unable to update it because we lack the necessary permissions. We set up the website, but we don't have permission to download the software."
What is our primary use case?
We use Aruba Networks Wireless WAN for logistic purposes.
What is most valuable?
Aruba Networks Wireless WAN is stable and good.
What needs improvement?
The issue is that we are unable to update it because we lack the necessary permissions. We set up the website, but we don't have permission to download the software.
I would like to have the option, to log in by clear code.
For how long have I used the solution?
I have been working with Aruba Networks Wireless WAN for five years.
What do I think about the stability of the solution?
Aruba Networks Wireless WAN is a stable solution.
What do I think about the scalability of the solution?
The scalability of Aruba Networks Wireless WAN is very good.
We have 11 controllers, 300 access points, and possibly 300, 350 clients.
How are customer service and support?
For the newer release, we contacted technical support for the operator.
I would rate the technical support a five out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we did not use another solution.
There was a seller who suggested Aruba, and we started using it from that time.
How was the initial setup?
The installation is a mix of the two. It's neither easy nor difficult.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
I would rate the pricing a three or a four out of five.
Which other solutions did I evaluate?
We are currently using Aruba and researching new features in similar solutions.
What other advice do I have?
Overall, I am pleased with the solution.
We are partners.
I would rate Aruba Networks Wireless WAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

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