We primarily use the solution as an instant access point with a built in virtual controller. It's a wireless product.
Network engineer at perfekt
Reliable with unique capabilities and the ability to extend
Pros and Cons
- "The initial setup is pretty straightforward."
- "We'd like to have a bit more artificial intelligence incorporated into existing products."
What is our primary use case?
What is most valuable?
No other wireless product has the same capabilities. With Aruba, users just need access points and do not need a controller. Access points can act as controllers. With 50 to 60 access points, we can use another Aruba product to help with management below 50 or 60 access points. If we have thousands of access points, at that point, we would need to go for a controller.
The solution can scale.
It is stable.
The initial setup is pretty straightforward.
Depending on the level of support you have (paid or standard), they are responsive.
What needs improvement?
We'd like to have a bit more artificial intelligence incorporated into existing products. It would give them more market gain and make their product more robust.
For how long have I used the solution?
I've been using the solution for five to six years.
Buyer's Guide
Aruba Networks Wireless WAN
April 2025

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What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
If you have a small setup, it's quite easy to manage. You don't need to have the big hardware in place. If you have a very large infrastructure setup you might need to have a traditional WiFi setup.
What do I think about the scalability of the solution?
It is quite scalable. How easy it is to expand depends on what scaling you are doing. For example, if you are adding more hardware or more access points. A small setup is quite easy to manage as you don't have so much hardware. However, a bigger setup might require additional WiFi expansion.
You can scale it to a great extent.
We're a small company. We have less than 50 users. That said, we also have clients that use the solution.
We do not have plans to increase usage.
How are customer service and support?
We've used technical support. They are pretty good. However, it depends on if you have a standard or paid support. Paid support allows you to call directly. Standard support is slower, and you need to communicate via email.
Which solution did I use previously and why did I switch?
We also use Cisco. I'm familiar with Juniper as well.
How was the initial setup?
The initial setup isn't too difficult. You just need to have a bit of background knowledge. It's pretty straightforward.
The deployment depends on if you will use Aruba Central, a centralized could management platform, which makes the deployment easier. If you don't use that, you do need to do everything from scratch. The length of time it takes to deploy depends on the size of the setup. The physical mounting is always something that takes time. For the configuration, if you have configuration planning already in place, it won't take too long. It might take a week to a month for a smaller setup of 50 access points.
If you have all the test points mounted up and they have all been cabled towards POE switches, and they have the necessary firmware and everything in place, and you have also planning in place including what are the access IDs and what security measures will be taking place, then it will be quite fast to do it.
You only need one or two people to handle the initial setup.
What was our ROI?
I've not witnessed any ROI.
What's my experience with pricing, setup cost, and licensing?
They have various types of licensing to choose from. They have licenses for security and firewalls, et cetera. There are different licenses for products and different types of features as well.
Most licenses are subscription-based. There are a few perpetual licenses as well.
Which other solutions did I evaluate?
I was looking at Juniper Mist and noted that this product has more AI. Aruba is not too evolved when it comes to AI.
What other advice do I have?
We're not necessarily on the latest version of the solution. We are due for an upgrade.
If someone has a smaller setup, Juniper may be a good option. However, with bigger setups and more unique features, Aruba is a good choice.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees
A secure, scalable solution with excellent software and hardware
Pros and Cons
- "The solution's strong security mechanism and user-friendly web console are great."
- "The solution currently has a Windows update problem."
What is our primary use case?
Aruba Networks Wireless WAN is deployed for communication, and we have about 13 sites controlled in a centralized location. We have next-step security authentication, and it supports end-user secure connectivity. The combination and mechanism of multiple servers are used to authenticate the user to connect to the network securely.
How has it helped my organization?
Our whole company uses this network, providing wireless connectivity on all sides. So this solution impacts our day-to-day tasks.
What is most valuable?
The most valuable feature is security, which is important to the company and end user. In addition, the solution's strong security mechanism and user-friendly web console are great. The software and hardware are excellent, and we can efficiently deploy and manage these devices.
Regarding additional features, the solution currently has a Windows update problem. As a result, the solution requires daily Windows updates and installations as well as launches of new patches. It also requires updates to the iOS firmware to support the day-to-day patches submitted by Windows.
What needs improvement?
Because we work out of Pakistan, we sometimes have to deploy this solution in areas with a lot of dust. So, it would be great if Aruba improves the environmental hardware materials to mitigate troubleshooting and decrease the amount of dust it accumulates.
For how long have I used the solution?
We have been using this solution for seven years and recently deployed the latest version. It is deployed on a local network.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. We have a lot of users, most of whom are IT specialists. For example, we have four people required for maintenance in the IT department and two junior network engineers continuously controlling the solution.
How are customer service and support?
The technical support for this product regarding the vendor is great. Our principal or local vendor is available to facilitate any issues that arise.
Which solution did I use previously and why did I switch?
Before using Aruba Networks Wireless WAN, we had been working on Cisco and Awale, which are somewhat competitors of this solution. We also deployed Awale, which works fine, but Aruba Networks Wireless WAN is widely used in our company.
How was the initial setup?
The initial setup was straightforward, and it took about two days to deploy. We used a third party to deploy the network and performed day-to-day tasks easily. There was no issue with installation, and deployment on a large scale was painless.
What's my experience with pricing, setup cost, and licensing?
Regarding licensing costs, our procurement and finance departments are directly involved, and we evaluate the functionality of this product. Based on the market comparison, Aruba Networks Wireless WAN is cheaper than Cisco, and the web experience is great. As a result, its functionality and performance are practical.
Which other solutions did I evaluate?
If we were not using Aruba Networks Wireless WAN, we would use Cisco. Cisco and Aruba have the same solution and provide a controller-based network and ISE. The functionality of both devices is the same, and the key difference is the vendor and branding. The dependability and scalability of both products are good too.
What other advice do I have?
I rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Networks Wireless WAN
April 2025

Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
Network administrator at St. Paul Education
Can add multiple SSIDs on different network levels but need to improve the pricing
Pros and Cons
- "I like the solution's ability to add multiple SSIDs on different levels such as enterprise and guest networks."
- "Aruba Networks Wireless WAN is expensive."
What is most valuable?
I like the solution's ability to add multiple SSIDs on different levels such as enterprise and guest networks.
What needs improvement?
Aruba Networks Wireless WAN is expensive.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
I would rate Aruba Networks Wireless WAN's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a ten out of ten. We have 542 clients using the products.
How are customer service and support?
The product's lifetime warranty is second to none. They will replace a system that has gone down with an identical unit.
How was the initial setup?
The tool's setup was easy.
What's my experience with pricing, setup cost, and licensing?
You will need to pay an annual subscription cost.
What other advice do I have?
I would rate the solution an eight out of ten. Try to negotiate the best price that you can get.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant It Manager at Singa
With good customer support in place, the stability might be affected due to bugs in the solution
Pros and Cons
- "I rate the support an eight out of ten since it is good."
- "The solution has bugs. It really has bugs, and you have to wait until it happens, then you realize it."
What is our primary use case?
I use the solution for cloud operations.
What is most valuable?
It's just a normal tool. I would really say nothing is valuable to me about its features. It's not special.
It had been working in the past few years, but after aging, it has dropped down.
What needs improvement?
The solution has bugs. It really has bugs, and you have to wait until it happens, then you realize it. The aforementioned area can be considered for improvement.
For how long have I used the solution?
I have been using Aruba Networks Wireless WAN for five years. I am a customer of the solution.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a five, six, or seven out of ten. It's not bad.
How are customer service and support?
I rate the support an eight out of ten since it is good.
How would you rate customer service and support?
Positive
How was the initial setup?
Regarding the initial setup, if one is difficult and ten is easy, I rate its setup a three to five. You have to be a big technical person to deploy the solution.
What other advice do I have?
I rate the solution a six or seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a tech consulting company with 11-50 employees
ARM provides the best automated management of transmit power and channel, and helps in managing proper design and wireless environment
Pros and Cons
- "I believe their Adaptive Radio Management (ARM) in its current form provides the best automated management of transmit power and channel. It does a really good job of managing proper design and wireless environment."
- "It is a little bit cumbersome to configure. If you're designing a WLAN and you want to do and cover certain types of clients, you really have to know different settings and how they interact with one another. If they could automate that so that if you are designing for one type of equipment, you could, in essence, run a wizard. That would certainly save on a lot of calls to tech support."
What is our primary use case?
Warehousing and manufacturing are the primary ones that I've been in, but we also do campuses, schools, and healthcare.
What is most valuable?
I believe their Adaptive Radio Management (ARM) in its current form provides the best automated management of transmit power and channel. It does a really good job of managing proper design and wireless environment.
What needs improvement?
It is a little bit cumbersome to configure. If you're designing a WLAN and you want to do and cover certain types of clients, you really have to know different settings and how they interact with one another. If they could automate that so that if you are designing for one type of equipment, you could, in essence, run a wizard. That would certainly save on a lot of calls to tech support.
For how long have I used the solution?
I have been working with this solution for 10 years.
What do I think about the stability of the solution?
Its stability is good. I've not seen major failures.
What do I think about the scalability of the solution?
It is absolutely scalable.
How was the initial setup?
It is pretty straightforward. Setting up the environment is fairly straightforward, adding access points to the environment is fairly straightforward, and the upgrade process is relatively straightforward. It comes down to when you're doing something specific in the design for the client that you're trying to deal with. That's where it becomes a little bit more complex. You need to know where to go and look, but the standard setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
That's really subject to the type of environment you're deploying. If you're doing a full controller model with 200 APs, the initial deployment could be 150 grand. Maintaining that or maintaining support for that per year could be something like 10 to 15 grand per year.
In the cloud sense, the cloud is by the number of APs. So, everything is readily available.
What other advice do I have?
I would not hesitate to implement it. It is a good product. I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief Enterprise Architect at Expanded Reality
Reliable, has the ability to run a single WiFi SSID, and support is good
Pros and Cons
- "It's quite stable."
- "The integration, pricing, and configuration could always be improved upon."
What is our primary use case?
We're basically using the solution to replace our StarVPN connectivity. Prior to this, we had a bunch of VPNs that were creating our WAN that would link back to our central office. It simplified our network. That's what we used it for. We installed one in every office to create the WAN between offices. In the potential next phase, we were looking to then possibly decrease our internet connectivity to each site, however, we didn't do that quite yet.
What is most valuable?
The two most valuable features for us were the fact that we were able to simplify and recreate our WAN with a similar security presence and also the ability to run a single WiFi SSID across the entire company with authentication.
What needs improvement?
It worked as delivered, and therefore, there's nothing to really add. If you were asking me what they could do better, unfortunately, I quite honestly can't think of anything right now. It doesn't mean that if I was in the middle of using it, there isn't something that would be annoying to me. However, right now, it’s absolutely fine.
The integration, pricing, and configuration could always be improved upon.
For how long have I used the solution?
I’ve used the solution for two years.
What do I think about the stability of the solution?
It's quite stable. It didn't come down yet. We didn't have any issues for the past year or so. We did execute a couple of updates. Those were clean and it worked just fine. It’s reliable. The performance is good.
What do I think about the scalability of the solution?
It worked for the scale that we asked it to. That said, we installed it and we didn't grow it. The whole company, about 175 people, use the product.
How are customer service and support?
The technical support was great. We’ve been satisfied with their service.
Which solution did I use previously and why did I switch?
I’ve also dealt with Cisco and found Aruba more affordable with better support.
How was the initial setup?
It was straightforward to set up. It worked as advertised. I didn't do the actual deployment myself. However, my deployment team was able to roll it out earlier than projected. Prior to making the selection, I had estimated more time than it took for us to deploy. In that sense, it was fantastic. The deployment was very quick.
We've got five people supporting all of our networking and hardware requirements. We don't have any one person dedicated to it.
What's my experience with pricing, setup cost, and licensing?
I’m not sure of the exact pricing of the product.
What other advice do I have?
This solution is more than worth considering. I've used Aruba in different organizations. It historically has, to me, been an easier install than Cisco wireless solutions have been. It consistently gives similar services at a lower price point. I have found that their pre-sales teams and support have been better than similarly situated Cisco WiFi and WAN products.
I’d rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Centre Technician at a retailer with 10,001+ employees
Still offering us the solution we need but unhappy with the new controller upgrades
You have to ask yourself why when a company is solid secure and doing well do they choose to upset their customers by saying that the last refresh of controllers are going end of life and the new controllers will not be able to talk to the old ones as they will no longer be supporting security upgrades to any of the older controllers. As they are still on the expensive side and much better systems like the Cisco Meraki are available now, why would you "cut your nose off to spite your face". We have just heavily invested in 2014 in expanding our network to ensure one access point is shared by no more than 15 users, so why now would we want to replace the whole sites WIFI again so we can remain security compliant. This is poor show and I expect other less cash rich companies will have to live with what they have got and replace piecemeal as they fail or can afford. In hard financial times do you really screw your existing customers so that you can sell more product, wouldn't work for us in our industry, and is this part of the reason IT gets such a hard press from almost every company, always costing money never saving enough to be appreciated.
Aruba works very well for us here at our corporate HQ and it is easy to add additional points and configure and monitor them through the controller, and the ability to issue daily, weekly or long term guest access has been a real boon with all the consultants that we use. While it might be towards the expensive side of the market it is robust and certainly does the job for us.
We have continued to expand this network and we now have coverage over the whole site of 1500 employees and guests and we plan to expand in the future into our distribution warehouse where a further 600 people are employed. The system is easy to manage and still through our third party installer/monitor offer us a robust solution so much so that the planned main IT refit at the tail end of 2015 is planned as a fully wireless solution with only some exception zones for large file transfers and updates and printers being cabled solutions. Watch this space to see in early 2016 how this has gone and if wireless is still the way to take IT programming and design development forward.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Manager at Computer Land Malaysia
A stable solution with a straightforward setup
Pros and Cons
- "I rate the stability an eight out of ten."
- "The solution should be cheaper."
What is most valuable?
What needs improvement?
The solution should be cheaper.
For how long have I used the solution?
I have been using Aruba Networks Wireless WAN for about a month.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner/customer

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