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Aneesh K - PeerSpot reviewer
IT Solution Analyst II at a manufacturing company with 10,001+ employees
Real User
Top 10
Sep 7, 2022
Management is centralized, so it's easier to manage over other solutions, but it becomes buggy after updates, and its support team is slow in resolving issues
Pros and Cons
  • "The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good."
  • "What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well."

What is our primary use case?

We mainly use Aruba Networks Wireless WAN for our corporate wireless access for corporate mobiles, corporate laptops, and guest wireless access. We also use the product because of its tax asset.

What is most valuable?

The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good.

What needs improvement?

What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well.

For how long have I used the solution?

I have one year experience with Aruba Networks Wireless WAN.

Buyer's Guide
Aruba Networks Wireless WAN
June 2026
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.

What do I think about the stability of the solution?

Aruba Networks Wireless WAN is a stable solution, but whenever there's an update, many bugs and open issues arise, but as a product, it's stable.

What do I think about the scalability of the solution?

Aruba Networks Wireless WAN has some scalability issues with the on-premises model. My team may have to explore its cloud model.

How are customer service and support?

The technical support for Aruba Networks Wireless WAN needs improvement because it takes longer for the team to resolve bugs and issues.

How was the initial setup?

It's been a long time since Aruba Networks Wireless WAN was set up in my company, so I can't remember if there was any complication involved, but the deployment model was straightforward, and there wasn't that much complication. Even a new addition to Aruba Networks Wireless WAN was straightforward. Deployment took no longer than two hours.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing cost or pricing for Aruba Networks Wireless WAN.

Which other solutions did I evaluate?

Aruba Networks Wireless WAN has been in the company when I joined, so I'm unaware of other solutions evaluated it.

What other advice do I have?

More than ten thousand people, particularly enterprise users, use Aruba Networks Wireless WAN.

Two to three people handle the deployment and maintenance of Aruba Networks Wireless WAN.

What I'd say to others looking into implementing Aruba Networks Wireless WAN is that it has scalability issues and its support needs improvement. It has many open bugs that could stop you from moving forward.

I'm rating Aruba Networks Wireless WAN seven out of ten.

My company has a partnership with Aruba, but it's not a reseller.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer970956 - PeerSpot reviewer
Security and Infrastructure Practice manager at a computer software company with 51-200 employees
Reseller
Aug 24, 2022
Reliable with good coverage and decent pricing
Pros and Cons
  • "It works well. It is reliable."
  • "The solution works well and it does what we need it to do."
  • "It works. We don't look at it any deeper than that and don't find any features ar missing."
  • "We have problems from time to time; however, for those cases, most of the time, it's related to users."

What is our primary use case?

We use it for wireless access in our sales offices. It is a wireless access network.

What is most valuable?

It works well. It is reliable. 

We just upgraded it to 6G. The main reason why we chose Aruba is that we are an Aruba partner and we get significant discounts on Aruba.

The initial setup is straightforward and simple. 

It is scalable. 

It's providing us with the coverage that we need. The speed is good. Basically, you set it up and forget it, which is good.

What needs improvement?

We're not very sophisticated with it. We just use the wireless and it just does what we need it to.

It works. We don't look at it any deeper than that and don't find any features ar missing. 

We had one problem with one of our remote sites. We opened up a ticket and it turned out there was a problem with one of the end users' desktop. It needed to be patched and support was very good about it. They told us about it and we did it and it worked. It was nothing to do with the product itself, really. 

For how long have I used the solution?

We've used the solution for ten years or so. 

What do I think about the stability of the solution?

The stability, in general, is good. We have problems from time to time; however, for those cases, most of the time, it's related to users. They might have patches that need to be installed or things like that.

It's generally reliable and there are no bugs or glitches. 

What do I think about the scalability of the solution?

It meets our needs. We find it to be scalable. 

We have maybe 20 to 30 people using the solution at this time. 

We do not have plans to increase usage as we don't have any other locations for anything.

How are customer service and support?

Tech support is efficient. If we have a problem, we open up a ticket and they help.

How was the initial setup?

The solution is easy to set up. It is straightforward and simple. It's not overly complex. 

We have one person on staff that can deploy and maintain the product. They are a network admin. 

What was our ROI?

I wasn't involved in the process of looking into ROI, if that was even considered.

What's my experience with pricing, setup cost, and licensing?

The pricing is good for us. As a partner, we get discounts. 

I don't have any information in regards to the exact costs we pay. 

What other advice do I have?

We are resellers of Aruba. We don't do a lot with the wireless. We consume it. We don't sell it.

The solution works well and it does what we need it to do. 

It's a good product. Cloud management works very well. I would recommend cloud management to others any day.

I'd rate the solution ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Aruba Networks Wireless WAN
June 2026
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.
Head of IT infrastructure at a consultancy with 51-200 employees
Real User
Aug 8, 2022
An engineer with enough experience can tune the network however they want
Pros and Cons
  • "An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need."
  • "It's a stable solution with advanced technical capabilities."
  • "Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network. Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure."
  • "Support is a little expensive. It's also a little tricky to configure Aruba sometimes."

What is our primary use case?

We use Aruba Wireless at a big trading center in two ways. One use case is a corporate network with restrictions, and another is for customers. For our corporate use case, we have around 30 people on various devices, like laptops and mobile phones. In the second case, we provide access to around 1,000 users. 

What is most valuable?

An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need.

What needs improvement?

Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network.

Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure.

For how long have I used the solution?

I've been using Aruba Wireless for a year and a half. 

How are customer service and support?

My team is highly experienced, so I haven't needed support so far. 

How was the initial setup?

Setting up Aruba Networks is a little difficult, but experienced professionals can handle it, and we have help from partners, so it's not a problem. In Ukraine, there are several companies with expertise in Aruba. We can pay them for the initial setup and some training.

What's my experience with pricing, setup cost, and licensing?

We pay every year for Aruba Central. It's a subscription. In other cases, we use Aruba AirWave on-premise, and that's a one-time payment. 

What other advice do I have?

I rate Aruba Networks Wireless WAN nine out of 10. It's a stable solution with advanced technical capabilities. We never need to worry if it's going to work. 

Like any professional solution, you need to do some evaluation before implementing it in a project. The customer must fully understand the project requirements before they buy and implement it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mallikarjun Hiremath - PeerSpot reviewer
Senior Technical Consultant at Orange Business Services
Real User
Aug 7, 2022
Has a nice user interface and clustering feature, and is easy to install
Pros and Cons
  • "There is a clustering feature, so the APs immediately switch back to the next available controller. The users will not notice any impact and will feel connected to the network. They will not notice any disconnection."
  • "They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details. When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues."

What is most valuable?

There is a clustering feature, so the APs immediately switch back to the next available controller. The users will not notice any impact and will feel connected to the network. They will not notice any disconnection.

The AirMatch feature is also very useful. If the radio channels and the power being utilized in the RF environment are filled up, it will update all of those channels and power transmission.

What needs improvement?

They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details.

When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues.

I would like to see artificial intelligence and machine learning in the next release. Other vendors already have artificial intelligence and machine learning capabilities in their cloud platform-based wireless solutions.

For how long have I used the solution?

I've been working with this solution for the last six years.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

Aruba Networks Wireless WAN's technical support was very good in 2017 and 2018. Now, the calls go here and there, and we don't get an immediate response.

How was the initial setup?

The initial setup was very easy. It's not that complex.

Which other solutions did I evaluate?

Compared to Cisco, Aruba Networks Wireless WAN's user interface is very nice.

What other advice do I have?

On a scale from one to ten, I would rate this solution at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees
Real User
Jul 21, 2022
A secure, scalable solution with excellent software and hardware
Pros and Cons
  • "The solution's strong security mechanism and user-friendly web console are great."
  • "The most valuable feature is security, which is important to the company and end user."
  • "The solution currently has a Windows update problem."

What is our primary use case?

Aruba Networks Wireless WAN is deployed for communication, and we have about 13 sites controlled in a centralized location. We have next-step security authentication, and it supports end-user secure connectivity. The combination and mechanism of multiple servers are used to authenticate the user to connect to the network securely.

How has it helped my organization?

Our whole company uses this network, providing wireless connectivity on all sides. So this solution impacts our day-to-day tasks.

What is most valuable?

The most valuable feature is security, which is important to the company and end user. In addition, the solution's strong security mechanism and user-friendly web console are great. The software and hardware are excellent, and we can efficiently deploy and manage these devices.

Regarding additional features, the solution currently has a Windows update problem. As a result, the solution requires daily Windows updates and installations as well as launches of new patches. It also requires updates to the iOS firmware to support the day-to-day patches submitted by Windows.

What needs improvement?

Because we work out of Pakistan, we sometimes have to deploy this solution in areas with a lot of dust. So, it would be great if Aruba improves the environmental hardware materials to mitigate troubleshooting and decrease the amount of dust it accumulates.

For how long have I used the solution?

We have been using this solution for seven years and recently deployed the latest version. It is deployed on a local network.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have a lot of users, most of whom are IT specialists. For example, we have four people required for maintenance in the IT department and two junior network engineers continuously controlling the solution.

How are customer service and support?

The technical support for this product regarding the vendor is great. Our principal or local vendor is available to facilitate any issues that arise.

Which solution did I use previously and why did I switch?

Before using Aruba Networks Wireless WAN, we had been working on Cisco and Awale, which are somewhat competitors of this solution. We also deployed Awale, which works fine, but Aruba Networks Wireless WAN is widely used in our company.

How was the initial setup?

The initial setup was straightforward, and it took about two days to deploy. We used a third party to deploy the network and performed day-to-day tasks easily. There was no issue with installation, and deployment on a large scale was painless.

What's my experience with pricing, setup cost, and licensing?

Regarding licensing costs, our procurement and finance departments are directly involved, and we evaluate the functionality of this product. Based on the market comparison, Aruba Networks Wireless WAN is cheaper than Cisco, and the web experience is great. As a result, its functionality and performance are practical.

Which other solutions did I evaluate?

If we were not using Aruba Networks Wireless WAN, we would use Cisco. Cisco and Aruba have the same solution and provide a controller-based network and ISE. The functionality of both devices is the same, and the key difference is the vendor and branding. The dependability and scalability of both products are good too.

What other advice do I have?

I rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arun Jeevaraj - PeerSpot reviewer
Owner, Ctrl E at Ctrl E
Real User
Aug 17, 2023
Highly stable and scalable solution
Pros and Cons
  • "I would rate the stability a ten out of ten."
  • "There is room for improvement in the pricing, it's quite a premium."

What is our primary use case?

My clients use it for the employees to log in to the Internet.

What is most valuable?

Once we install it, we don't get any complaints or adverse feedback from the client. They use it. It's seamless connectivity. And in case any failure happens, there is a long warranty period. So once we've got the access point replacement also done for one of the clients, that experience also was good.

What needs improvement?

There is room for improvement in the pricing, it's quite a premium. There are a few other brands that are coming up which are offering lower pricing. So maybe Aruba could think about being a more competitive price point.

For how long have I used the solution?

I'm a system integrator. I've been selling it to my clients who use it in their offices.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It is very scalable. There are more than a thousand users in my client's organisation.

How was the initial setup?

The initial setup is easy. If we need to deploy 10 to 15 devices, that can be set up in about half a day.

What's my experience with pricing, setup cost, and licensing?

It is expensive. I would rate the pricing an eight out of ten.

What other advice do I have?

I would highly recommend using the solution. Aruba is one of the best. 

Overall, I would rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. System integrator
PeerSpot user
Network administrator at St. Paul Education
Real User
Aug 4, 2023
Can add multiple SSIDs on different network levels but need to improve the pricing
Pros and Cons
  • "I like the solution's ability to add multiple SSIDs on different levels such as enterprise and guest networks."
  • "Aruba Networks Wireless WAN is expensive."

What is most valuable?

I like the solution's ability to add multiple SSIDs on different levels such as enterprise and guest networks. 

What needs improvement?

Aruba Networks Wireless WAN is expensive. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

I would rate Aruba Networks Wireless WAN's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten. We have 542 clients using the products. 

How are customer service and support?

The product's lifetime warranty is second to none. They will replace a system that has gone down with an identical unit. 

How was the initial setup?

The tool's setup was easy. 

What's my experience with pricing, setup cost, and licensing?

You will need to pay an annual subscription cost. 

What other advice do I have?

I would rate the solution an eight out of ten. Try to negotiate the best price that you can get. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant It Manager at Singa
Real User
Jun 19, 2023
With good customer support in place, the stability might be affected due to bugs in the solution
Pros and Cons
  • "I rate the support an eight out of ten since it is good."
  • "The solution has bugs. It really has bugs, and you have to wait until it happens, then you realize it."

What is our primary use case?

I use the solution for cloud operations.

What is most valuable?

It's just a normal tool. I would really say nothing is valuable to me about its features. It's not special.

It had been working in the past few years, but after aging, it has dropped down.


What needs improvement?

The solution has bugs. It really has bugs, and you have to wait until it happens, then you realize it. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using Aruba Networks Wireless WAN for five years. I am a customer of the solution.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a five, six, or seven out of ten. It's not bad.

How are customer service and support?

I rate the support an eight out of ten since it is good.

How would you rate customer service and support?

Positive

How was the initial setup?

Regarding the initial setup, if one is difficult and ten is easy, I rate its setup a three to five. You have to be a big technical person to deploy the solution.

What other advice do I have?

I rate the solution a six or seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1937979 - PeerSpot reviewer
Project Manager at a tech consulting company with 11-50 employees
Reseller
Sep 3, 2022
ARM provides the best automated management of transmit power and channel, and helps in managing proper design and wireless environment
Pros and Cons
  • "I believe their Adaptive Radio Management (ARM) in its current form provides the best automated management of transmit power and channel. It does a really good job of managing proper design and wireless environment."
  • "It is a little bit cumbersome to configure. If you're designing a WLAN and you want to do and cover certain types of clients, you really have to know different settings and how they interact with one another. If they could automate that so that if you are designing for one type of equipment, you could, in essence, run a wizard. That would certainly save on a lot of calls to tech support."

What is our primary use case?

Warehousing and manufacturing are the primary ones that I've been in, but we also do campuses, schools, and healthcare.

What is most valuable?

I believe their Adaptive Radio Management (ARM) in its current form provides the best automated management of transmit power and channel. It does a really good job of managing proper design and wireless environment.

What needs improvement?

It is a little bit cumbersome to configure. If you're designing a WLAN and you want to do and cover certain types of clients, you really have to know different settings and how they interact with one another. If they could automate that so that if you are designing for one type of equipment, you could, in essence, run a wizard. That would certainly save on a lot of calls to tech support.

For how long have I used the solution?

I have been working with this solution for 10 years.

What do I think about the stability of the solution?

Its stability is good. I've not seen major failures.

What do I think about the scalability of the solution?

It is absolutely scalable.

How was the initial setup?

It is pretty straightforward. Setting up the environment is fairly straightforward, adding access points to the environment is fairly straightforward, and the upgrade process is relatively straightforward. It comes down to when you're doing something specific in the design for the client that you're trying to deal with. That's where it becomes a little bit more complex. You need to know where to go and look, but the standard setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

That's really subject to the type of environment you're deploying. If you're doing a full controller model with 200 APs, the initial deployment could be 150 grand. Maintaining that or maintaining support for that per year could be something like 10 to 15 grand per year.

In the cloud sense, the cloud is by the number of APs. So, everything is readily available.

What other advice do I have?

I would not hesitate to implement it. It is a good product. I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chief Enterprise Architect at Expanded Reality
Real User
Jul 26, 2022
Reliable, has the ability to run a single WiFi SSID, and support is good
Pros and Cons
  • "It's quite stable."
  • "It historically has, to me, been an easier install than Cisco wireless solutions have been, and it consistently gives similar services at a lower price point."
  • "The integration, pricing, and configuration could always be improved upon."

What is our primary use case?

We're basically using the solution to replace our StarVPN connectivity. Prior to this, we had a bunch of VPNs that were creating our WAN that would link back to our central office. It simplified our network. That's what we used it for. We installed one in every office to create the WAN between offices. In the potential next phase, we were looking to then possibly decrease our internet connectivity to each site, however, we didn't do that quite yet.

What is most valuable?

The two most valuable features for us were the fact that we were able to simplify and recreate our WAN with a similar security presence and also the ability to run a single WiFi SSID across the entire company with authentication.

What needs improvement?

It worked as delivered, and therefore, there's nothing to really add. If you were asking me what they could do better, unfortunately, I quite honestly can't think of anything right now. It doesn't mean that if I was in the middle of using it, there isn't something that would be annoying to me. However, right now, it’s absolutely fine.

The integration, pricing, and configuration could always be improved upon.

For how long have I used the solution?

I’ve used the solution for two years.

What do I think about the stability of the solution?

It's quite stable. It didn't come down yet. We didn't have any issues for the past year or so. We did execute a couple of updates. Those were clean and it worked just fine. It’s reliable. The performance is good.

What do I think about the scalability of the solution?

It worked for the scale that we asked it to. That said, we installed it and we didn't grow it. The whole company, about 175 people, use the product.

How are customer service and support?

The technical support was great. We’ve been satisfied with their service.

Which solution did I use previously and why did I switch?

I’ve also dealt with Cisco and found Aruba more affordable with better support.

How was the initial setup?

It was straightforward to set up. It worked as advertised. I didn't do the actual deployment myself. However, my deployment team was able to roll it out earlier than projected. Prior to making the selection, I had estimated more time than it took for us to deploy. In that sense, it was fantastic. The deployment was very quick.

We've got five people supporting all of our networking and hardware requirements. We don't have any one person dedicated to it.

What's my experience with pricing, setup cost, and licensing?

I’m not sure of the exact pricing of the product.

What other advice do I have?

This solution is more than worth considering. I've used Aruba in different organizations. It historically has, to me, been an easier install than Cisco wireless solutions have been. It consistently gives similar services at a lower price point. I have found that their pre-sales teams and support have been better than similarly situated Cisco WiFi and WAN products.

I’d rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user