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reviewer1303344 - PeerSpot reviewer
Network Engineer at a tech company with 201-500 employees
Real User
Allows you to easily scale your network infrastructure to support thousands of remote users
Pros and Cons
  • "I like the way that it integrates with the ClearPass security system on-site."
  • "Right now, the integration between the support that you are getting from Hewlett-Packard, which is the parent company, and Aruba, they're not meshing together."

What is our primary use case?

We've built out a new office and we use Aruba as our wireless system. Regular workers at our company use it. 

We built the office for about 500 seats. In the end, it should be able to seat roughly 500 people. If each person has at least three devices, that's close to 1500 devices on the network. That's the capacity that we're planning to use.

How has it helped my organization?

I'm coming from a Meraki environment, which was also cloud-based. I feel that Aruba allows for more flexibility when it comes to configuration and deployment. Aruba gives you the same feeling as using a controller on-prem, whereas Meraki seems to be hiding a lot of the configuration behind the scenes and forces you to actually call them and ask them to enable certain features. So far, using Aruba Central is more like using an actual controller based on the amount of configuration you can do.

Meraki just came out with profiles, but as far as I know, they don't have profiles for how your device connects to the actual physical LAN. They might have that now, or maybe with some of their devices that have multiple interfaces, but with Aruba, I could actually set up different interfaces on the actual access points depending on how they're connected to my network. This is an example of the granularity of the configurations that they allow you to configure.

Because it gives me more ability as an engineer to design the network, I'm hoping that it's going to be a little bit more predictable based on the fact that I have more features that I can change or set.

What is most valuable?

It's hard to say to be honest. I just started working through all of the different features they have. It's just up and running right now; we haven't finished really fully-configuring it. So far, I like the way that it integrates with the ClearPass security system on-site. It's just an authentication engine. Also, the web GUI for the wireless controller of Aruba Central provides us with a lot of different options. We can do a lot more with it than we could with Meraki. 

What needs improvement?

Not too long ago, Aruba was purchased by Hewlett-Packard. They must be still going through the integration because their websites are not really integrated together well, so it makes it hard to find documentation. I'm assuming it's going to get better, but right now, the integration between the support that you are getting from Hewlett-Packard, which is the parent company, and Aruba, they're not meshing together. That's one problem that I found. 

Aruba Central, because it's cloud-based (you're going to have this all the time with cloud-based solutions), there's going to be some sort of a lag between what you're seeing on the screen and what you're experiencing on-site.

With Aruba, you have more ability to see what's going on, but because you have more ability to see what's going on, it exacerbates the physical distance and the time-distance between what you're seeing in the cloud, and what you're seeing on-site. For example, they have a lot of tools for dynamic channel and power-out allocation. When you're dealing with something on-site, what you're seeing is more real-time. Maybe as I get used to working with Aruba, I'll be able to get in sync with what's happening in real-time, and with what I'm actually seeing on the product and the cloud.

Buyer's Guide
Aruba Networks Wireless WAN
June 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

This is a new deployment so I've only been using it for roughly six to eight weeks.

What do I think about the stability of the solution?

The stability and the scalability are both good.

How are customer service and support?

The customer support is pretty good. 

How was the initial setup?

The initial setup is as straightforward as you want it to be. To get it mostly set up didn't take that long, but to get it the way that you want it to be can take a little longer. For me, because I'm new to this service (not wireless infrastructure, but Aruba in general), the initial setup is pretty quick, but to get it fine-tuned, it takes a long time.

What about the implementation team?

We have done most of the implementation, in-house. We have a sales rep that we call upon, but we're just using general support, that's about it.

As we're still currently in the process of deployment, I can't say exactly how long it takes. As this whole office is brand new, we hired people to run the cables and actually mount them. We didn't actually do the physical install of all these APs.

Two employees (including myself) handle all maintenance-related issues with this solution.

What was our ROI?

Overall, I think Aruba Central will produce a good return on our investment.

What's my experience with pricing, setup cost, and licensing?

I don't know much about the licensing, but you license the APs to be able to use or to be configured in Aruba Central. I don't know how much it costs but I believe it's on a yearly- basis.

Which other solutions did I evaluate?

We evaluated Cisco Meraki again, and we also looked at Ruckus — in reality, we just read some of their documentation. We settled with Aruba because it seemed like it had more security features.

What other advice do I have?

I only have experience with the controller-less environment, which is Aruba Central. When I do searches on Google, most of the information regarding that is for a controller-based or controller-less. I think Aruba Central is a newer way of deploying this solution, so because of that, there seems to be less information for it.

I would probably recommend talking to your representatives in order to get as much information about Aruba Central as you can before investing in it. If you can use a controller, it could be better or easier to find out information and learn how to configure it. 

On a scale from one to ten, I would give Aruba Central a rating of eight. If they improved their documentation and the other issues I mentioned, then I would give it a rating of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Developer at ITCheers
Real User
Top 20
Reliable with decent pricing and nice protection
Pros and Cons
  • "It's stable and reliable."
  • "If they provided more updates that would be ideal."

What is our primary use case?

We primarily use the solution to control viruses. It's for security to protect access points.

What is most valuable?

The pricing is decent. The warranty is very good. 

It is easy to use.

The security features are good. It offers nice protection. 

It's stable and reliable.

The solution is scalable.

What needs improvement?

I don't have anything to complain about. 

We'd like to have more security.

If they provided more updates that would be ideal. 

For how long have I used the solution?

I've been using the solution for two to three years. 

What do I think about the stability of the solution?

I'd rate the stability nine out of ten. It's pretty stable. There are no bugs or glitches. It's reliable enough for now. 

What do I think about the scalability of the solution?

The solution can scale well. I'd rate the scalability eight or nine out of ten. It's easy to extend it.

We have two technical individuals that have Aruba certification that use it.

We do have plans to increase usage - if we increase users. 

How are customer service and support?

I haven't really used technical support. We tend to be able to troubleshoot ourselves. So far, we haven't had any issues. 

Which solution did I use previously and why did I switch?

I'm also familiar with Cisco, however, their warranties are not as good. We used to use Cisco Meraki. Aruba is less expensive. 

How was the initial setup?

It is straightforward to set up. It doesn't take long to deploy. Usually, it takes one to two weeks. However, it depends on the company. How many people you need to deploy the solution depends on the size of the project.

What about the implementation team?

We had an internal team that was able to deploy it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good, and they offer very good warranties on the product. They offer permanent warranties - not just one or three-year warranties.

A key advantage for Aruba is that we pay for it outright and do not have recurring licensing costs. 

What other advice do I have?

I'd recommend the solution to others. I'd rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Networks Wireless WAN
June 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Executive Engineer with 11-50 employees
Real User
Stable and highly robust
Pros and Cons
  • "Aruba Wireless's best feature is that it's very, very robust."
  • "Deployment can take some time if you haven't planned well."

What is our primary use case?

I use Aruba Wireless to give wifi access to customers and office-goers.

What is most valuable?

Aruba Wireless's best feature is that it's very, very robust.

For how long have I used the solution?

I've been using Aruba Wireless for three to four years.

What do I think about the stability of the solution?

Aruba Wireless is very stable.

What do I think about the scalability of the solution?

Aruba Wireless is scalable.

How was the initial setup?

The initial setup is straightforward and only requires a small amount of technical know-how. Deployment can take some time if you haven't planned well.

What's my experience with pricing, setup cost, and licensing?

Aruba Wireless comes with the controller.

What other advice do I have?

I'd recommend anybody looking at implementing Aruba Wireless to go for it - it's a really, very good product. I'd rate Aruba Wireless eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solutions Manager at a tech services company with 1,001-5,000 employees
Real User
Easy to deploy, but the dashboards can be better and technical support should be improved
Pros and Cons
  • "The most valuable feature is the ease of setup and deployment."
  • "Technical support is important to me and I feel that it is something that can be improved."

What is our primary use case?

We are a tech consultancy firm and this is one of the solutions that we implement for our clients. When our clients are looking for a local wireless environment, this solution can fit their needs.

What is most valuable?

The most valuable feature is the ease of setup and deployment.

What needs improvement?

The dashboards can be made much more useful.

Technical support is important to me and I feel that it is something that can be improved.

I would like to see support for SD-WAN.

The inclusion of firewall features would be an improvement.

For how long have I used the solution?

We have been working with Aruba Wireless WAN for three years.

What do I think about the stability of the solution?

We have had no problems with stability.

What do I think about the scalability of the solution?

This is a scalable solution. We have customers of all sizes, ranging from small businesses to enterprise-level organizations.

How are customer service and technical support?

We have been in touch with technical support and they are good enough, although there is room for improvement.

Which solution did I use previously and why did I switch?

We have also worked with Cisco wireless solutions. The price of Aruba is better but Cisco's technical support is superior.

How was the initial setup?

The initial setup and deployment are easy. Installing a single device can be done in two or three hours. However, some projects will continue for up to 12 days because there are a large number of devices.

What about the implementation team?

We deploy this solution for our customers. Often, we also deploy switches and other network equipment at the same time.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is better than some other vendors.

What other advice do I have?

This is a good product and my advice for anybody who is considering it is that they can solve a lot of issues with Aruba. I think that it is okay for most of our customers.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Assistant Manager at Future Generali India Life Insurance
Real User
Top 20
A user-friendly solution for our centralized wireless service
Pros and Cons
  • "The GUI is user-friendly and the dashboards are good."
  • "We have had stability issues with some types of portable devices."

What is our primary use case?

This solution provides our wireless network service. We use it as a centralized wireless hub in our network.

What is most valuable?

The GUI is user-friendly and the dashboards are good.

What needs improvement?

We have had stability issues with some types of portable devices.

For how long have I used the solution?

We have been using Aruba Wireless WAN since 2018.

What do I think about the stability of the solution?

We had some stability issues with wireless devices such as laptops and tablets, but it turned out to be a bug and it was fixed in the latest version.

What do I think about the scalability of the solution?

This solution is scalable and we have approximately 500 users.

How are customer service and technical support?

We speak with our vendor for technical support and do not contact Aruba directly.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Overall, this is a very good product. It is stable and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1288941 - PeerSpot reviewer
Director de Negocio. Redes, Comunicaciones y Seguridad at Avanti21 Sistemas y telecomunicaciones, S.L.
Real User
An industrial-level Wi-Fi solution with good performance and is easy to deploy
Pros and Cons
  • "The most valuable features are price, quality, and performance."
  • "This solution needs different models that are more specialized for certain customers."

What is our primary use case?

I am a system integrator and this is one of the solutions that I implement for my customers.

My customers use the Aruba Wireless WAN for Wi-Fi connectivity and network connectivity. It is typically used in an industrial setting.

What is most valuable?

The most valuable features are price, quality, and performance.

What needs improvement?

This solution needs different models that are more specialized for certain customers.

For how long have I used the solution?

I have been using Aruba Networks products since they first were available in Spain, many years ago.

What do I think about the stability of the solution?

The stability depends more on the customers, their environment, and how they are using the product. The product is used frequently.

What do I think about the scalability of the solution?

Our customers are medium-sized and large businesses.

How are customer service and technical support?

I deal with the technical support team for Aruba and they are nice. The support is fine.

Which solution did I use previously and why did I switch?

I have used many other similar solutions including those by Extreme Networks, Cisco, Ruckus Networks, and Huawei. Huawei is the market leader in this domain.

How was the initial setup?

The initial setup of this solution is simple and I would say that it works fine. It only takes a few minutes to deploy.

What about the implementation team?

We perform the installation for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is approximately 1,000,000 ESP ($6,750 USD).

What other advice do I have?

Aruba has good enterprise solutions that I provide to my customers. I would suggest using it with it together with a good network that has the proper security set up.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1283958 - PeerSpot reviewer
Business Director at a manufacturing company with 51-200 employees
Real User
A reliable access point that is easy to install and configure
Pros and Cons
  • "The most valuable feature is reliability."
  • "In the next release, the security should be improved by including support for WPA3."

What is our primary use case?

I use this solution as an access point for my local Wi-Fi.

What is most valuable?

The most valuable feature is reliability. Once this solution is installed it works very well.

What needs improvement?

The pricing for the Aruba Wireless WAN should be improved.

In the next release, the security should be improved by including support for WPA3.

For how long have I used the solution?

I have been using Aruba Wireless WAN for about two years.

What do I think about the stability of the solution?

This is very stable and the main reason that I chose this product. It has been running for two years and has always been online.

What do I think about the scalability of the solution?

We have between 20 and 30 devices that are connected.

How are customer service and technical support?

I have not had to contact support. I just installed it and used it.

How was the initial setup?

It is very easy to install and set up.

What other advice do I have?

This is a very good product that I would recommend for other people.

It has all of the features I need but it could have a lower price.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solutions Manager at a tech services company with 1,001-5,000 employees
Real User
Connects all of our end-users to the network via the wireless access point
Pros and Cons
  • "I have found the technical support to be one of the most valuable features."
  • "The integration should be better."

What is our primary use case?

Our primary use case of this solution is to connect all our end-users to the network via the wireless access point. 

What is most valuable?

I have found the technical support to be one of the most valuable features.

What needs improvement?

Something that needs to be improved is the integration.

For how long have I used the solution?

I have been using Aruba Networks Wireless WAN for more than three years now.

What do I think about the stability of the solution?

We haven't experienced any glitches so far, so it is a very stable program.

What do I think about the scalability of the solution?

I am more than satisfied with the program's scalability. We've had no issues so far. We have over 500 users, and one person is more than enough for the maintenance.

Which solution did I use previously and why did I switch?

Yes, we used Cisco before, but we switched to Aruba because of the price. Cisco was too expensive.

How was the initial setup?

The initial setup was really straightforward and the deployment took us a few months to complete. Our team was responsible for the deployment.

What other advice do I have?

I will definitely recommend this solution to others. I would like to see better integration in the next release. On a scale from one to 10, I will rate this product an eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user