PeerSpot user
Manager Cloud EPM at a tech vendor with 10,001+ employees
Real User
It is stable, and the dashboards and Model Map are valuable.

What is most valuable?

The most valuable features are the dashboards and Model Map, as they speak to the business and they are the backbone of the modelling.

How has it helped my organization?

It’s very agile and we can do changes in minutes, rather than waiting for consultants and change requests. So, it’s as dynamic as the business.

What needs improvement?

  • The sizing can be improved.
  • Need more subsets for Versions and Time.
  • Reporting can be vastly improved.

Right now, if we build a module using 3 versions, 100 GL Accounts, 25 Cost Centers, and 13 periods (12 months + 1 Year), the sizing of the model calculated would be 3*100*25*13 = 97500, irrespective of the data present in the module. I mean, even if you have only 1000 cells with data out of those 97500 cells, and the remaining cells are null, still the sizing is calculated for all the 97500 cells.

Further, we do not have an option of having only a few months or a few versions (Actual Forecast in module). We should either use them or not use them; if we can get a subset for the version and time, then we can reduce the sizing to some extent.

In the above example, if the module was only for forecasting purposes, then the sizing could be reduced to 65000 instead 97500 by reducing the number of versions to 2 from 3.

Sizing is the biggest challenge in providing solutions.

For how long have I used the solution?

I have been using it for 2+ years.

Buyer's Guide
Anaplan
April 2024
Learn what your peers think about Anaplan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

The projects I have worked on were of medium scale and had no issues with stability.

What do I think about the scalability of the solution?

The projects were of medium scale and had no issues with scalability, but sizing of the cloud server directly affects scalability and thus affects the cost.

How are customer service and support?

Technical support is 8 out of 10.

Which solution did I use previously and why did I switch?

Previously, we had a built-in and Excel-based solution. We switched for more agility, data control and transparency.

How was the initial setup?

Initial setup was complex to design due to the diversified planning methods used by different operating companies within the organization.

What's my experience with pricing, setup cost, and licensing?

The sizing is the biggest culprit, so please get your sizing done properly by giving all the details before you decide on going with Anaplan.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated TM1, along with SAP Business Planning and Consolidation.

What other advice do I have?

Please keep in mind the sizing; the way sizing includes even empty cells is big disadvantage. The reporting for now is not up to mark if you do not use dashboards intelligently.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Engineering Sr Analyst
Real User
A web-based business planning platform with a useful updating feature
Pros and Cons
  • "I believe Anaplan is a new cloud tool, and from time to time, there's a lot of improvement that the Anaplan company deploys with the system. So, with that improvement, we need to really adapt and know the new system trends."
  • "The dashboard could be better. Because within a dashboard or report, you have to do a lot of scrolling. You need to scroll down because the table doesn't fit in a single view. That's why even the users aren't happy with that kind of user experience. They need to scroll to see all the data, and it could be better if it fits in just one page. That way, you can see everything. In the next release, I want automation that's connected to Anaplan. For example, to load master data from SAP to Anaplan. I don't know if this already exists, but a log where you can see the progress and see if there's an error will also help. It would be better to give you the error message, for example, if there is an error within the automated process importing to Anaplan."

What is our primary use case?

I'm using Anaplan to provide production support for my client. The Anaplan model is already there and what I'm doing is fixing bugs updating the logic. That's my main role in the project. I will fix those queues for the business and update some processes or dashboards to better suit business needs, as per their requests.

How has it helped my organization?

I believe Anaplan is a new cloud tool, and from time to time, there's a lot of improvement that the Anaplan company deploys with the system. So, with that improvement, we need to really adapt and know the new system trends.

What is most valuable?

I like updating the current model. For example, if the business wants to see a different version or a different report style, I'm happy to work, manipulate, and do some data visualization changes for them.

What needs improvement?

The dashboard could be better. Because within a dashboard or report, you have to do a lot of scrolling. You need to scroll down because the table doesn't fit in a single view. That's why even the users aren't happy with that kind of user experience. They need to scroll to see all the data, and it could be better if it fits in just one page. That way, you can see everything.

In the next release, I want automation that's connected to Anaplan. For example, to load master data from SAP to Anaplan. I don't know if this already exists, but a log where you can see the progress and see if there's an error will also help. It would be better to give you the error message, for example, if there is an error within the automated process importing to Anaplan.

For how long have I used the solution?

I have been using the Anaplan tool for about three years.

What do I think about the stability of the solution?

Right now, Anaplan is very stable. It has some downtime from time to time, but they're able to reinstate it to work as it is. I think many of our users have a demand planner, and they are the main users of Anaplan for our clients. Many of them are in field sales roles, and these people are in the market selling the product. I believe the number of users ranges from 30 to 50 for one country.

What do I think about the scalability of the solution?

In terms of scalability, Anaplan is great. Right now, there's a lot of changes that need to happen in our model, and I believe you can easily ask for an increase in size, and it can adopt the new logic that encouraged a lot of space.

How are customer service and technical support?

Sometimes, we find bugs within the system, and we don't know how to fix them. So, every year we file maybe five to ten tickets with Anaplan support to fix the bugs that we found.

Which solution did I use previously and why did I switch?

I used IBM Cognos TM1, which is now called Planning Analytics. I started using Anaplan because I was given an additional role, and I started supporting Anaplan simultaneously. 

I think there's a lot of differences between Anaplan and IBM because Anaplan is cloud-based. But I believe IBM Planning Analytics is getting on the cloud as well. The old version of IBM is more like a remote desktop. But Anaplan is on the cloud, and you can access it via the web anywhere you go.

How was the initial setup?

The initial setup is quite complex because we have this one development team, and we have plenty of markets connected to one model. There's a lot of customization to tailor-fit with the market requirements and with the country requirements. Setting up a new model takes the team at least three months or five months at most.

What about the implementation team?

We implemented this solution. We followed the Agile methodology, and there were a lot of sprints for two weeks and then we released all the enhancements or deployments. It's very fast-paced.

What other advice do I have?

I would advise potential users to have a good model builder and a solutions architect to transform their business complexity into an Anaplan module or dashboard that fits and works for them. They need to have a great solutions architect, a finder, and the end model builder, which will convert this complexity in Excel and to an equivalent Anaplan report.

The biggest lesson I learned using the Anaplan is that everyone can learn to use the Anaplan tool if they have the perseverance to learn. Everything is in Google, and you can Google the logic that you need to apply to a given bug or issue with the module within the system. It's continuous learning, and you have to keep learning and using the Anaplan system every day to be more familiar with the tool.

On a scale from one to ten, I would give Anaplan a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Anaplan
April 2024
Learn what your peers think about Anaplan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
Anaplan Consultant at a tech consulting company with 1,001-5,000 employees
Consultant
Top 20
A stable Enterprise Performance Management tool with the most powerful calculation engine
Pros and Cons
  • "I am impressed with the tool’s real-time calculations and intuitive interface. The tool’s user interface is the best compared to other software that I have worked with. I also find the tool’s management reporting feature valuable."
  • "The tool needs to work on its integration with MS Excel and MS Word. The tool does not allow data analysis in spreadsheets which is possible on other platforms. I want the solution to be more collaborative to facilitate decision-making in organizations."

What is our primary use case?

We concentrate now on financial planning. However, we have intentions to move towards supply planning. My company uses the tool to know the key players in the market.

What is most valuable?

I am impressed with the tool’s real-time calculations and intuitive interface. The tool’s user interface is the best compared to other software that I have worked with. I also find the tool’s management reporting feature valuable.

What needs improvement?

The tool needs to work on its integration with MS Excel and MS Word. The tool does not allow data analysis in spreadsheets which is possible on other platforms. I want the solution to be more collaborative to facilitate decision-making in organizations.

For how long have I used the solution?

I have been working with the solution for three to four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. There are around 10-20 users for the solution.

How are customer service and support?

The tool’s support is responsive but its Workaround Time is not very helpful.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We chose Anaplan based on the client’s requirements.

How was the initial setup?

The tool’s setup is easy. The tool’s deployment depends on the requirements of both users and clients. The overall deployment will not take more than four to five weeks to complete. One week is required for the determination of user requirements and another four to five weeks for the solution’s deployment.

What's my experience with pricing, setup cost, and licensing?

The tool’s pricing is reasonable and competitive with other solutions.

What other advice do I have?

I would rate the solution a seven out of ten. This product is an important Enterprise Performance Management tool. It has one of the most powerful calculation engines called Hyperblock.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Solutions Expert at a consultancy with 11-50 employees
Real User
Top 10
It's simple to use and has a lot of functions
Pros and Cons
  • "It's simple to use with a lot of functions."
  • "Space and integration are a problem."

What is our primary use case?

You can use this solution for almost everything that you need, that includes the sales forecast, workforce, planning of technical KPIs, etc. It's not a focused solution for a specific use case.

What is most valuable?

It's simple to use and has a lot of functions suitable for many use cases. Here, you don't have to know how to code. So it's like Excel-based syntax.

What needs improvement?

Workspace allowance and integrations with external systems are the things to be improved. Apart from that, everything else works well except for the poor ETL capabilities. They should first solve the issue of integrations and modeling sparsity. That would be great.

For how long have I used the solution?

I have been using this solution for five years. It's a SaaS solution so it's always up-to-date.

What do I think about the stability of the solution?

I would rate it nine out of ten.

What do I think about the scalability of the solution?

It's one of the solutions that could be scaled up quite easily if its architecture is set up correctly at the beginning of the project, compared to many others marketed by big and well-known CPM/BI providers. Currently, we have approximately 20 Anaplan users in our organization.

How are customer service and support?

I would say it was a good experience. I faced probably zero unsolved issues. On a scale of one to ten, I would rate it all nine. They're good at solving issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I switched due to the company's policy I work for now.

How was the initial setup?

It's not easy to start from scratch, but the complexity is something you can also find doing your planning in Excel. So, I don't think Anaplan has an outstanding complexity.

What about the implementation team?

As it is cloud-based, it doesn’t need to be deployed on your servers and it's usually deployed via partners. We just make sure it serves the needs of the organization considering the demands of the specific projects.

What's my experience with pricing, setup cost, and licensing?

It's not that expensive compared to the vast majority of other products. But it's not cheap, it's somewhere in the middle. I would rate the cost five out of ten.

What other advice do I have?

I would very likely recommend the product to my colleagues. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Project Manager at a tech services company with 10,001+ employees
Real User
Good support, comprehensive reporting, and supports a variety of business processes
Pros and Cons
  • "Technical support has been good."
  • "Automation needs to be built into this solution."

What is our primary use case?

We are a solution provider and we take on support and integration projects. I provide resources to my clients and one of the products that they work with is Anaplan.

Anaplan is used for different business cycles. For example, in sales, we can use it for the ESD cycle, order-to-cash process, and the procure-to-pay process, to find the sales turnover. 

Another use case is finding out sales demand and forecast.

What is most valuable?

There is a full set of reports available for sales.

What needs improvement?

Automation needs to be built into this solution. There are various cycles within the platform and I am not able to easily enter a single case.

What do I think about the stability of the solution?

Anaplan is a stable solution.

What do I think about the scalability of the solution?

This product is scalable.

How are customer service and support?

Technical support has been good.

How was the initial setup?

The initial setup is straightforward. There is no complexity to it.

It is deployed with code that has been designed for Anaplan.

What about the implementation team?

We integrate this product for our clients, and we also handle the support.

What was our ROI?

ROI is not something that I see in my role.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and if the price were reduced then it would attract more customers.

What other advice do I have?

My advice for anybody who is implementing this product is that they need the right partner to implement it. I am certified in Anaplan and I recommend that people use somebody who is certified. They will know the process and understand end-to-end business cycles, so it will be easy for them to implement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anaplan model builder at a tech services company with 51-200 employees
Real User
Effective data analyzing, highly stable, and excellent support
Pros and Cons
  • "Anaplan is a three-dimensional cloud platform that is good for analyzing data, visualization, integration, terrific for visibility."
  • "The solution could improve by better dashboards and while entering the form loss and project implementation the ability to use graphical shapes more effectively."

What is our primary use case?

We use Anaplan for organizing and planning the data in a supply concept.

What is most valuable?

Anaplan is a three-dimensional cloud platform that is good for analyzing data, visualization, integration, terrific for visibility. Additionally, it is continually being updated and allows collaboration. When comparing it to Microsoft Excel, in Anaplan when you make a change to a sheet you do not need to make the same change to all the sheets as you do in Excel. 

What needs improvement?

The solution could improve by better dashboards and while entering the form loss and project implementation the ability to use graphical shapes more effectively.

For how long have I used the solution?

I have been using Anaplan for one and a half years.

What do I think about the stability of the solution?

Anaplan is highly stable.

What do I think about the scalability of the solution?

The scalability is very good.

We have 15 model builders using this solution in my organization.

How are customer service and technical support?

Anaplan has an online community group and if we have any technical problems they can provide us support answers within 15 to 20 minutes. Their technical support is very good.

Which solution did I use previously and why did I switch?

I have used Microsoft Excel previously.

How was the initial setup?

The initial setup was straightforward. it took us approximately 24 hours.

What about the implementation team?

There is maintenance being conducted every month by Anaplan.

What's my experience with pricing, setup cost, and licensing?

We are currently using a free workspace license for 90 days. We are satisfied with the price of the solution. There are additional costs if you want more storage, the default limit is 250 GB.

Which other solutions did I evaluate?

I have evaluated other solutions and Anaplan is better than other competitors out there.

What other advice do I have?

I rate Anaplan a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Anaplan Application Analyst at a tech company with 10,001+ employees
Real User
Easy to use for many different purposes
Pros and Cons
  • "The features that I have found most valuable are that it is web-based and easy to use."
  • "When there is a lot of data, it sometimes takes long to load."

What is our primary use case?

We use Anaplan for a lot of different things, but mostly in sales planning.

What is most valuable?

The features that I have found most valuable are that it is web-based and easy to use.

What needs improvement?

In terms of what could be improved, when there is a lot of data, it sometimes takes long to load.

In the new experience, it does not let you pick a list in the formula box like it did in the old experience. I would like that to be included in the new release.

For how long have I used the solution?

I have been using Anaplan for about a year and a half.

What do I think about the stability of the solution?

It is a low maintenance solution.

How are customer service and support?

The support is pretty good. They get back to you within a week.

What other advice do I have?

On a scale of one to ten, I would give Anaplan an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Anaplan Consultant at a tech services company with 11-50 employees
Consultant
User-friendly, easy to set up, and scalable
Pros and Cons
  • "You don't need to have a programming language to use Anaplan."
  • "It would be nice if the solution offered better extensions."

What is our primary use case?

My first project in Anaplan was about capacity planning for the factory's RCT and NCTC capacity planning. My second use case was about CapEx and OpEx planning for another client. Mainly it's finance and supply chain related activities.

How has it helped my organization?

In finance, mainly, earlier, we were using Excel spreadsheets. Every time their monthly cycle ends, the company needed to go back to the reporting. They would have to pull all the data from all the users and then publish all final reports. However, in Anaplan, everyone reports their numbers through the cloud and wherever the end-user or the planner wants to see the data collated, he can just simply open the Anaplan and then see the reports ready-made. It's much less work-intensive.

What is most valuable?

The modeling is very easy. It's almost an Excel-like model building. It is very easy to change the logic or business rules. You can do it anytime. It's not like you need a different team set up for the changes.

The solution is very user-friendly.

The initial setup is very easy.

The solution is scalable.

The solution has been very stable so far.

We have found that the product integrates well with SAP and they have ready-made connectors. In fact, it is easy to integrate with any other system. They have plug-and-play software which makes integrations easy with very little time consumption required. 

You don't need to have a programming language to use Anaplan.

What needs improvement?

There is no demand planning, no dedicated demand planning where it can do statistical forecasting. They have engaged with a plan queue to do the statistical forecasting. However, if we compare it with SAP or others, they don't have an in-house forecasting tool or anything.

It would be nice if the solution offered better extensions. For example, in SEC Excel, they have one extra extension, which is really good in terms of performance. It would have been really great to have something similar, however, from what I have seen so far it is not up to the mark. Whenever you load the data in Excel and then send it back to Anaplan, it takes a lot of time. It's very hard to use it. Rather than using the available extension, people prefer to go back to Anaplan again.

Plastic dashboards were a little bit hard to create, however, it's my understanding that it's a bit better now.

For how long have I used the solution?

I've been using the solution for more than two years at this point. 

What do I think about the stability of the solution?

The solution is stable. I've never faced any issue where it had downtime or anything. It has never failed, at least for me.

What do I think about the scalability of the solution?

The solution is very scalable. In previous projects, there were some changes that the business wanted to make, however, they were not able to do it in SAP or Cisco systems. They used append models to do those changes and send them back to SAP.

Considering the previous project, there were almost 300 to 400 users. There are finance project managers across the zones or the CapEx and OpEx controllers.

Our latest client does plan to increase usage. They've already forgotten all about trying to make Excel reporting work.

How are customer service and technical support?

Technical support is very good. I have also worked on SAP previously, and, if I had to compare SAP support and Anaplan support, Anaplan support is quite responsive. We're very satisfied with them overall. 

Which solution did I use previously and why did I switch?

I didn't use business performance management, however, I do use SAP, IBP, and APO. These are mainly ERP-related Software solutions.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple and straightforward. 

Generally, the deployment takes four to five months to complete at least the basic agenda. Later you can keep on adding the functionalities once the users start filling the Anaplan, they go ahead and ask for more requirements.

The four to five-month deployment includes, for example, the process of customization and testing.

What about the implementation team?

We did not use an integrator. I'm in consulting, so we get the projects for the deployment.

What's my experience with pricing, setup cost, and licensing?

I don't know anything about the cost or the licensing. It's not an aspect of the solution I work on.

What other advice do I have?

We have partners and we do the implementation for clients. 

I am using a SaaS version of the solution.

Generally, people rush to design the scope and just start building. I would say that new users should focus first on designing the process and scope. Once that is finalized, then move into the model building rather than pushing everything in one go.

During our training in Anaplan, there was one quote saying, "almost everything can be built in Anaplan". There were scenarios where I thought, okay fine, Anaplan can't build this logic, and yet, after a point, we were able to build that logic. It's pretty scalable.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Anaplan Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Anaplan Report and get advice and tips from experienced pros sharing their opinions.