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Real User
Is highly flexible and scalable, and can be tailored to the company's requirements
Pros and Cons
  • "It's highly flexible. If you've got a complex environment with complex calculations, you can build that out. So that's a really good positive."
  • "The negative is that the higher the flexibility, the higher is the complexity. That can act against you as a negative because it does require a model builder or a coder/developer."

What is our primary use case?

It can be used for FPNA, forecasting, and planning. It can also be used from a tax point of view and an allocation point of view.

What is most valuable?

It's highly flexible. If you've got a complex environment with complex calculations, you can build that out. So that's a really good positive.

Because of that flexibility and ability to build models in the way you want to build it, it means you can tailor it to the company's requirements. You can really tailor it, which is the big positive with Anaplan, and the fact that you can track what everybody does. There are more constraints within SAP and Oracle than in this kind of product.

It's like Excel but with a mix of VBA, and it's a bit more controlled. So you have, from a client's point of view, an internal/external audit trail. The audit trail logs absolutely everything you do. That's really useful when people build out these models for it because you want to know what people are doing. It's very difficult to do that in Excel. So it's like Excel, but a more controlled version of it. You are using formulas and you build it out with formulas.

Anaplan can be easily deployed and scaled.

What needs improvement?

The negative is that the higher the flexibility, the higher is the complexity. That can act against you as a negative because it does require a model builder or a coder/developer.

It's not something that can be easily learned. It's a full-time job for someone who's a kind of specialist. Once you've learned it, it's great, but it does take a few years to build that knowledge up.

Any integration or interfaces into it and out of it can be hard, depending on the client and the tools available.

As additional features wise, if it could be more intuitive, it might be helpful.

For how long have I used the solution?

We're in the midst of implementing it.

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Anaplan
August 2025
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What do I think about the scalability of the solution?

It's very easy to scale. It's not that hard. However, the cost can go up depending on the volume.

Which solution did I use previously and why did I switch?

The client's previous software was less flexible, more clunky, and didn't give them what they wanted. Anaplan has been more flexible, more streamlined, and gives them what they want. If they want X, they get X, and they don't get Y instead.

How was the initial setup?

It can be deployed quite quickly. It would take about three to six months.

You can have both external support or internally trained support, and the maintenance can be either. The software itself, because it's cloud-based, will get automatically upgraded. It's software as a service.

What about the implementation team?

Staff wise, you would need a PM. Depending on the number of models being built, you will need one or two model builders. One model builder per model is probably the expectation. You need to have a subject matter expert and an architect involved. You will probably need four staff members at minimum for deployment.

You can have both external support or internally trained support. So the maintenance can be either, but the software itself, because it's cloud-based, will get automatically upgraded. It's software as a service.

What was our ROI?

It's going to give the clients what they want, so the return on investment will be pretty rapid. They could expect a return on investment within the first year.

Which other solutions did I evaluate?

We evaluated PCM.

What other advice do I have?

It's a good product, but you need to consider whether you need a center of excellence in-house. You need to consider process mapping, the standard operating procedures that you would produce with it, and the integrations or ETLs, and your interfaces, inwards and outwards. You need to be very clear about your business requirements and know exactly what you need, in terms of your inputs, the calculations you need to run it through, the outputs, and the end results that you would provide to the client, along with the master data/static data.

If you're not clear, then you can't implement it, and you'll just waste money with the developers, the model builders, and the consultants that you're dealing with. However, if you're clear about it and you can provide clear examples of what you need, then it works like a dream.

It takes a long time for a beginner to understand what's going on. You need to make sure that the developers that you use or the model builder you use puts copious notes on everything, especially at the back-end from a technical point of view.

Then at the front-end, with dashboards, you need to make sure that there are lots of good quality instructions, operating procedures, and process maps.

On a scale from one to ten, I would rate Anaplan at eight.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Engineering Sr Analyst
Real User
A web-based business planning platform with a useful updating feature
Pros and Cons
  • "I believe Anaplan is a new cloud tool, and from time to time, there's a lot of improvement that the Anaplan company deploys with the system. So, with that improvement, we need to really adapt and know the new system trends."
  • "The dashboard could be better. Because within a dashboard or report, you have to do a lot of scrolling. You need to scroll down because the table doesn't fit in a single view. That's why even the users aren't happy with that kind of user experience. They need to scroll to see all the data, and it could be better if it fits in just one page. That way, you can see everything. In the next release, I want automation that's connected to Anaplan. For example, to load master data from SAP to Anaplan. I don't know if this already exists, but a log where you can see the progress and see if there's an error will also help. It would be better to give you the error message, for example, if there is an error within the automated process importing to Anaplan."

What is our primary use case?

I'm using Anaplan to provide production support for my client. The Anaplan model is already there and what I'm doing is fixing bugs updating the logic. That's my main role in the project. I will fix those queues for the business and update some processes or dashboards to better suit business needs, as per their requests.

How has it helped my organization?

I believe Anaplan is a new cloud tool, and from time to time, there's a lot of improvement that the Anaplan company deploys with the system. So, with that improvement, we need to really adapt and know the new system trends.

What is most valuable?

I like updating the current model. For example, if the business wants to see a different version or a different report style, I'm happy to work, manipulate, and do some data visualization changes for them.

What needs improvement?

The dashboard could be better. Because within a dashboard or report, you have to do a lot of scrolling. You need to scroll down because the table doesn't fit in a single view. That's why even the users aren't happy with that kind of user experience. They need to scroll to see all the data, and it could be better if it fits in just one page. That way, you can see everything.

In the next release, I want automation that's connected to Anaplan. For example, to load master data from SAP to Anaplan. I don't know if this already exists, but a log where you can see the progress and see if there's an error will also help. It would be better to give you the error message, for example, if there is an error within the automated process importing to Anaplan.

For how long have I used the solution?

I have been using the Anaplan tool for about three years.

What do I think about the stability of the solution?

Right now, Anaplan is very stable. It has some downtime from time to time, but they're able to reinstate it to work as it is. I think many of our users have a demand planner, and they are the main users of Anaplan for our clients. Many of them are in field sales roles, and these people are in the market selling the product. I believe the number of users ranges from 30 to 50 for one country.

What do I think about the scalability of the solution?

In terms of scalability, Anaplan is great. Right now, there's a lot of changes that need to happen in our model, and I believe you can easily ask for an increase in size, and it can adopt the new logic that encouraged a lot of space.

How are customer service and technical support?

Sometimes, we find bugs within the system, and we don't know how to fix them. So, every year we file maybe five to ten tickets with Anaplan support to fix the bugs that we found.

Which solution did I use previously and why did I switch?

I used IBM Cognos TM1, which is now called Planning Analytics. I started using Anaplan because I was given an additional role, and I started supporting Anaplan simultaneously. 

I think there's a lot of differences between Anaplan and IBM because Anaplan is cloud-based. But I believe IBM Planning Analytics is getting on the cloud as well. The old version of IBM is more like a remote desktop. But Anaplan is on the cloud, and you can access it via the web anywhere you go.

How was the initial setup?

The initial setup is quite complex because we have this one development team, and we have plenty of markets connected to one model. There's a lot of customization to tailor-fit with the market requirements and with the country requirements. Setting up a new model takes the team at least three months or five months at most.

What about the implementation team?

We implemented this solution. We followed the Agile methodology, and there were a lot of sprints for two weeks and then we released all the enhancements or deployments. It's very fast-paced.

What other advice do I have?

I would advise potential users to have a good model builder and a solutions architect to transform their business complexity into an Anaplan module or dashboard that fits and works for them. They need to have a great solutions architect, a finder, and the end model builder, which will convert this complexity in Excel and to an equivalent Anaplan report.

The biggest lesson I learned using the Anaplan is that everyone can learn to use the Anaplan tool if they have the perseverance to learn. Everything is in Google, and you can Google the logic that you need to apply to a given bug or issue with the module within the system. It's continuous learning, and you have to keep learning and using the Anaplan system every day to be more familiar with the tool.

On a scale from one to ten, I would give Anaplan a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Anaplan
August 2025
Learn what your peers think about Anaplan. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
reviewer1646526 - PeerSpot reviewer
Senior Anaplan Consultant at a tech services company with 11-50 employees
Consultant
User-friendly, easy to set up, and scalable
Pros and Cons
  • "You don't need to have a programming language to use Anaplan."
  • "It would be nice if the solution offered better extensions."

What is our primary use case?

My first project in Anaplan was about capacity planning for the factory's RCT and NCTC capacity planning. My second use case was about CapEx and OpEx planning for another client. Mainly it's finance and supply chain related activities.

How has it helped my organization?

In finance, mainly, earlier, we were using Excel spreadsheets. Every time their monthly cycle ends, the company needed to go back to the reporting. They would have to pull all the data from all the users and then publish all final reports. However, in Anaplan, everyone reports their numbers through the cloud and wherever the end-user or the planner wants to see the data collated, he can just simply open the Anaplan and then see the reports ready-made. It's much less work-intensive.

What is most valuable?

The modeling is very easy. It's almost an Excel-like model building. It is very easy to change the logic or business rules. You can do it anytime. It's not like you need a different team set up for the changes.

The solution is very user-friendly.

The initial setup is very easy.

The solution is scalable.

The solution has been very stable so far.

We have found that the product integrates well with SAP and they have ready-made connectors. In fact, it is easy to integrate with any other system. They have plug-and-play software which makes integrations easy with very little time consumption required. 

You don't need to have a programming language to use Anaplan.

What needs improvement?

There is no demand planning, no dedicated demand planning where it can do statistical forecasting. They have engaged with a plan queue to do the statistical forecasting. However, if we compare it with SAP or others, they don't have an in-house forecasting tool or anything.

It would be nice if the solution offered better extensions. For example, in SEC Excel, they have one extra extension, which is really good in terms of performance. It would have been really great to have something similar, however, from what I have seen so far it is not up to the mark. Whenever you load the data in Excel and then send it back to Anaplan, it takes a lot of time. It's very hard to use it. Rather than using the available extension, people prefer to go back to Anaplan again.

Plastic dashboards were a little bit hard to create, however, it's my understanding that it's a bit better now.

For how long have I used the solution?

I've been using the solution for more than two years at this point. 

What do I think about the stability of the solution?

The solution is stable. I've never faced any issue where it had downtime or anything. It has never failed, at least for me.

What do I think about the scalability of the solution?

The solution is very scalable. In previous projects, there were some changes that the business wanted to make, however, they were not able to do it in SAP or Cisco systems. They used append models to do those changes and send them back to SAP.

Considering the previous project, there were almost 300 to 400 users. There are finance project managers across the zones or the CapEx and OpEx controllers.

Our latest client does plan to increase usage. They've already forgotten all about trying to make Excel reporting work.

How are customer service and technical support?

Technical support is very good. I have also worked on SAP previously, and, if I had to compare SAP support and Anaplan support, Anaplan support is quite responsive. We're very satisfied with them overall. 

Which solution did I use previously and why did I switch?

I didn't use business performance management, however, I do use SAP, IBP, and APO. These are mainly ERP-related Software solutions.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple and straightforward. 

Generally, the deployment takes four to five months to complete at least the basic agenda. Later you can keep on adding the functionalities once the users start filling the Anaplan, they go ahead and ask for more requirements.

The four to five-month deployment includes, for example, the process of customization and testing.

What about the implementation team?

We did not use an integrator. I'm in consulting, so we get the projects for the deployment.

What's my experience with pricing, setup cost, and licensing?

I don't know anything about the cost or the licensing. It's not an aspect of the solution I work on.

What other advice do I have?

We have partners and we do the implementation for clients. 

I am using a SaaS version of the solution.

Generally, people rush to design the scope and just start building. I would say that new users should focus first on designing the process and scope. Once that is finalized, then move into the model building rather than pushing everything in one go.

During our training in Anaplan, there was one quote saying, "almost everything can be built in Anaplan". There were scenarios where I thought, okay fine, Anaplan can't build this logic, and yet, after a point, we were able to build that logic. It's pretty scalable.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1645170 - PeerSpot reviewer
Anaplan model builder at a tech services company with 51-200 employees
Real User
Effective data analyzing, highly stable, and excellent support
Pros and Cons
  • "Anaplan is a three-dimensional cloud platform that is good for analyzing data, visualization, integration, terrific for visibility."
  • "The solution could improve by better dashboards and while entering the form loss and project implementation the ability to use graphical shapes more effectively."

What is our primary use case?

We use Anaplan for organizing and planning the data in a supply concept.

What is most valuable?

Anaplan is a three-dimensional cloud platform that is good for analyzing data, visualization, integration, terrific for visibility. Additionally, it is continually being updated and allows collaboration. When comparing it to Microsoft Excel, in Anaplan when you make a change to a sheet you do not need to make the same change to all the sheets as you do in Excel. 

What needs improvement?

The solution could improve by better dashboards and while entering the form loss and project implementation the ability to use graphical shapes more effectively.

For how long have I used the solution?

I have been using Anaplan for one and a half years.

What do I think about the stability of the solution?

Anaplan is highly stable.

What do I think about the scalability of the solution?

The scalability is very good.

We have 15 model builders using this solution in my organization.

How are customer service and technical support?

Anaplan has an online community group and if we have any technical problems they can provide us support answers within 15 to 20 minutes. Their technical support is very good.

Which solution did I use previously and why did I switch?

I have used Microsoft Excel previously.

How was the initial setup?

The initial setup was straightforward. it took us approximately 24 hours.

What about the implementation team?

There is maintenance being conducted every month by Anaplan.

What's my experience with pricing, setup cost, and licensing?

We are currently using a free workspace license for 90 days. We are satisfied with the price of the solution. There are additional costs if you want more storage, the default limit is 250 GB.

Which other solutions did I evaluate?

I have evaluated other solutions and Anaplan is better than other competitors out there.

What other advice do I have?

I rate Anaplan a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kumaran Singaram - PeerSpot reviewer
Founder at Metora
Real User
Effective machine learning, constantly evolving, but price could improve
Pros and Cons
  • "The most valuable feature of Anaplan is machine learning. The solution is constantly evolving from feedback. Additionally, there is a wide range of training material online."
  • "The price of the solution can improve."

What is our primary use case?

Anaplan is used for various financial planning, such as supply chain, and consolidation.

How has it helped my organization?

My clients exhibit enhanced efficiency in financial planning, supply chain management, demand planning, and financial consolidation. They possess superior visibility, enabling swift action-taking.

What is most valuable?

The most valuable feature of Anaplan is machine learning. The solution is constantly evolving from feedback. Additionally, there is a wide range of training material online.

What needs improvement?

The price of the solution can improve.

For how long have I used the solution?

I have been using Anaplan for approximately eight years.

What do I think about the stability of the solution?

The solution is generally stable. There are tweaks that need to be made for optimum stability.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and support?

We do the support ourselves and rarely needed global support from the vendor.

Which solution did I use previously and why did I switch?

We did not use another solution previously.

How was the initial setup?

The initial setup of Anaplan is easy because it is low code or no code deployments. The full process of deployment can take six months. We do not need a lot of resources for the deployment.

What about the implementation team?

We do the difficult customization for the customers. We provide our customers with feedback.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

If the solution is built correctly there is no maintenance needed.

The crucial aspect is to ensure that there are individuals who possess the knowledge to effectively utilize the tool. It is akin to piloting an airplane, where one must first acquire the skills to fly before attempting to operate it. Otherwise, they will crash it.

I rate Anaplan a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1273332 - PeerSpot reviewer
Senior Consultant - Sales at a tech services company with 201-500 employees
MSP
Value-for-money, no-coding platform that's easy to learn
Pros and Cons
  • "Anaplan's most valuable features are that it's a no-coding platform, everything can be scaled to your other functions, and it's easy to learn and use (especially because Anaplan provides excellent interactive training)."
  • "Anaplan should come up with flexible options to connect to a data warehouse rather than an Anaplan hub."

What is most valuable?

Anaplan's most valuable features are that it's a no-coding platform, everything can be scaled to your other functions, and it's easy to learn and use (especially because Anaplan provides excellent interactive training).

What needs improvement?

Anaplan should come up with flexible options to connect to a data warehouse rather than an Anaplan hub, like a data decoupling layer with an option for customers to maintain their data on their own cloud. They could also continue to improve their UX and provide more features on the reporting side, including more options for charts and graphs.

What do I think about the stability of the solution?

Anaplan is quite stable.

How was the initial setup?

The initial setup is straightforward and rarely takes more than twelve weeks.

What was our ROI?

Anaplan gives a good ROI.

What's my experience with pricing, setup cost, and licensing?

So long as Anaplan fits your requirements, it's quite affordable. It's a value-for-money product and a very reasonable price compared to competitors like SAP or IBM. There are multiple pricing models, and you only need the costlier license if you use the model builder.

What other advice do I have?

I would advise those implementing Anaplan to go through the L1-L3 training program. I rate Anaplan as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Satheesh Satheesan - PeerSpot reviewer
Digital Transformation Director - Finance at Metora
Reseller
Great product for large organizations that want to do FP&A
Pros and Cons
  • "Anaplan's strongest feature is that its GUI is very modern and user-friendly."
  • "Anaplan could be improved with a stronger consolidation module."

What is our primary use case?

My main use of Anaplan is for financial planning and budgeting forecasts.

What is most valuable?

Anaplan's strongest feature is that its GUI is very modern and user-friendly.

What needs improvement?

Anaplan could be improved with a stronger consolidation module. In the next release, Anaplan should include out-of-the-box integration with software systems. Currently, they don't have a connector, so you have to work with an API or directly with a company to build connections, whereas their competitors already include native connectors.

For how long have I used the solution?

I've been using Anaplan for seven years.

What do I think about the stability of the solution?

Anaplan is a bit pricier compared to its competitors - the license costs about $4,000 per user annually.

How are customer service and support?

Anaplan's technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy, though it can vary based on users' needs. Depending on the scope of the user's requirements, it can take anywhere between two and twelve months to deploy everything.

What other advice do I have?

Anaplan is a great product for large organizations with multiple locations that want to do FP&A. I would give Anaplan a score of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Consultant at a tech services company with 501-1,000 employees
Consultant
Great modeling features but limited visualization tools
Pros and Cons
  • "This product has a very good modeling feature, and its graphical representation of visualizations has also been valuable."
  • "The visualization tools in the product are limited in comparison to other reporting tools."

What is our primary use case?

My primary use case of this solution is to solve business scenarios, including sales and operations planning and compensation management for top FMCG clients and service provider clients.

How has it helped my organization?

Anaplan has eased a major pain point in mapping multidimensional data by combining all the necessary dimensions into a single tool. This makes it much easier for managers to understand the data coming in from their reps.

What is most valuable?

This product has a very good modeling feature, and its graphical representation of visualizations has also been valuable.

What needs improvement?

The visualization tools in the product are limited in comparison to other reporting tools.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

My impression is that this is a reliable solution that gets very good feedback at the management level. 

What do I think about the scalability of the solution?

We have something called Anaplan Connect, which is like an in-built Anaplan connector, where we can connect with our third-party data sources, and we don't have any issues, especially when we do an integration perspective.

How are customer service and support?

My experience with customer support has been great, they are very responsive to any issues.

Which solution did I use previously and why did I switch?

Before using this solution, I used to develop using Excel macro dashboards. I switched because while Excel is a bigger environment compared to Anaplan, this product is a tool created to achieve something, not like an enterprise package.

How was the initial setup?

With Anaplan, setup is almost like solving a Rubik's cube - there are no book rules for the product. So the complexity varies depending on the business scenario and how well the people involved understand the logical requirements. However, the product's architecture is very simple, so the sync process happens in a matter of seconds.

What's my experience with pricing, setup cost, and licensing?

Anaplan sell their licenses on a storage basis, which they call a bucket. 

What other advice do I have?

I would personally recommend Anaplan, especially for anyone who is having issues dealing with bulk loads of Excel data or is experiencing pain in allocation or planning. Anaplan is a one-stop solution and does not require knowledge of a programming language - if you're familiar with Excel functions, that will be sufficient. I would rate this product as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Anaplan Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Anaplan Report and get advice and tips from experienced pros sharing their opinions.