The primary use case of this solution is to send and receive messages across applications.
Director at Tibco
Send and receive messages across applications on a stable solution with no setup time
Pros and Cons
- "There is no setup just some easy configuration required."
- "The solution is not available on-premises so that rules out any customers looking for the messaging solution on-premises."
What is our primary use case?
What is most valuable?
Sending and receiving messages is the most valuable feature.
What needs improvement?
The solution is not available on-premises so that rules out any customers looking for the messaging solution on-premises. The price is on the high end and has room for improvement.
For how long have I used the solution?
I have used the solution for a couple of years.
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Amazon SQS
August 2025

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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
To the extent necessary, we have been able to scale the solution. We have less than 100 people using the solution.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
There is no setup just some easy configuration required.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is publicly available on the AWS page. Amazon SQS is quite expensive and is at the highest price point compared to other solutions.
The price is based on the number of messages sent and received.
What other advice do I have?
I give the solution a nine out of ten.
For people who don't want any infrastructure and managing overhead, I recommend Amazon SQS.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Director at a tech vendor with 10,001+ employees
Simple to use and set up with good integration capabilities
Pros and Cons
- "I am able to find out what's going on very easily."
- "It would be easier to have a dashboard that allows us to see everything and manage everything since we have so many queues."
What is our primary use case?
It's a streaming application. For example, it is basically an autonomous vehicle solution for the case management side. It gives alerts and we have devices that will connect to IoT and the other service processes to provide data and then put it in a queue.
What is most valuable?
The solution is simple to use. I like it. I don't need to do too many things. However, it is basically dependent on the vendor configuration.
It can really integrate with any other telemetry angle. It can integrate with CloudWatch and CloudWatch is configured with AWS.
I am able to find out what's going on very easily.
The initial setup was easy.
What needs improvement?
Their telemetry could be better. Whene we see something going wrong, we need to find out the telemetry separately. That's fine if it's just one case, however, if we have 100 services and have many queues to manage and you need to understand what's going on in your system, there are not enough tools that are available. We have to move all data and then go through a service vendor. It would be easier to have a dashboard that allows us to see everything and manage everything since we have so many queues. We need to have more power to observe all that's happening. We need to rely on plugins to assist.
The solution needs to be more of an all-in-one solution.
For how long have I used the solution?
I've used the solution for the last three years.
What do I think about the stability of the solution?
While the solution is stable, based on my long stint in IT my experience is that anything can be improved.
What do I think about the scalability of the solution?
The solution can scale. However, you need to find your requirements to see what is being consumed or reduced to see if there are limitations you can address via configuration.
We have 300 people using the solution. We use it daily. It is integrated with part of our overall solution.
How are customer service and support?
The support hasn't been ideal. It could be better. They need better response times. Also, sometimes we deal with people who are not extremely knowledgeable. However, it is case by case. They are not consistent. There are other cloud providers that ultimately offer better services.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution is easy to implement. I'd rate it a four out of five in terms of the ease of setup.
What about the implementation team?
The setup was handled in-house. We didn't need any outside support. We have our own team that can handle it.
What's my experience with pricing, setup cost, and licensing?
A separate team handles licensing. I can't speak to any pricing. However, my understanding is that the solution is moderately priced. It's rather competitive.
What other advice do I have?
We are a customer and an end-user.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon SQS
August 2025

Learn what your peers think about Amazon SQS. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
SAP Integration Architect
A stable and scalable service with simple setup
Pros and Cons
- "We use the tool in interface integrations."
- "The tool needs improvement in user-friendliness and discoverability."
What is our primary use case?
We use the service in cloud-native event-driven integrations.
What needs improvement?
The service needs more user-friendly discoverability for self-service scenarios.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
I would rate the tool's scalability an eight out of ten.
How was the initial setup?
The product's setup is simple. We can speed up the deployment and complete it in a few minutes if we have an AWS contract.
What other advice do I have?
I would rate the product a nine out of ten. If you are using the AWS platform, then you will find a lot of use cases for the solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Architect (Architecture and Solutions Unit) at a tech services company with 1,001-5,000 employees
User-friendly, integrates well, but overall functionality could improve
Pros and Cons
- "I appreciate that Amazon SQS is fully integrated with Amazon and can be accessed through normal functions or serverless functions, making it very user-friendly. Additionally, the features are comparable to those of other solutions."
- "As a company that uses IBM solutions, it's difficult to compare Amazon SQS to other solutions. We have been using IBM solutions for a long time and they are very mature in integration and queuing. In my role as an integration manager, I can say that Amazon SQS is designed primarily for use within the Amazon ecosystem and does not have the same level of functionality as IBM MQ or other similar products. It has limited connectivity options and does not easily integrate with legacy systems."
What is our primary use case?
As an IT company, we develop various solutions and products for our clients. This particular item is utilized as a component of a comprehensive solution for specific customer needs across various industries.
Amazon SQS is not a complex solution, we mainly use it for its primary purpose. It's an integral part of our application's workflow.
What is most valuable?
I appreciate that Amazon SQS is fully integrated with Amazon and can be accessed through normal functions or serverless functions, making it very user-friendly. Additionally, the features are comparable to those of other solutions.
What needs improvement?
As a company that uses IBM solutions, it's difficult to compare Amazon SQS to other solutions. We have been using IBM solutions for a long time and they are very mature in integration and queuing. In my role as an integration manager, I can say that Amazon SQS is designed primarily for use within the Amazon ecosystem and does not have the same level of functionality as IBM MQ or other similar products. It has limited connectivity options and does not easily integrate with legacy systems.
For how long have I used the solution?
I have been using Amazon SQS for approximately two years.
What do I think about the stability of the solution?
Amazon SQS is stable.
I rate the stability of Amazon SQS a nine out of ten.
What do I think about the scalability of the solution?
Amazon SQS is scalable. It is not suitable for many use cases. It is suitable for cloud applications but it's not suitable for on-premises or hybrid.
I rate the scalability of Amazon SQS a seven out of ten.
How are customer service and support?
The components are simple in Amazon SQS. The components are not complex to need support. I did not use the support.
What other advice do I have?
I rate Amazon SQS a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator
Professor at Remo Engenharia
An affordable, easy-to-scale solution that is simple to deploy and maintain
Pros and Cons
- "The solution is easy to scale and cost-effective."
- "I do not think that this solution is easy to use and the documentation of this solution has a lot of problems and can be improved in the next release. Most of the time, the images in the document are from older versions."
What is our primary use case?
The primary use case of this solution is for collecting event data for analytic purposes.
In our case, when a user selects a function in our app, the information is collected. Analytics is performed on the data to determine the functionalities that clients use the most.
Additionally, the data can tell us the most popular service demands such that resources can be assigned accordingly.
What needs improvement?
Documentation of this solution can be improved. Sometimes, the images in the document are from older versions.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
We have never had a problem with the stability of the solution.
What do I think about the scalability of the solution?
The solution is easy to scale and cost-effective.
How was the initial setup?
The profile management of this solution is difficult to set up.
However, after the initial setup, it is easy to deploy, maintain, and test.
What other advice do I have?
The security of a cloud solution is very important and attention must be given to profile management, key generation, and key protection.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Developer at a tech services company with 1-10 employees
Stable and well-priced solution with lots of features
Pros and Cons
- "SQS is very stable, and it has lots of features."
- "There are some issues with SQS's transaction queue regarding knowing if something has been received."
What is most valuable?
SQS is very stable, and it has lots of features.
What needs improvement?
There are some issues with SQS's transaction queue regarding knowing if something has been received.
What do I think about the stability of the solution?
SQS is very stable.
How are customer service and support?
Amazon's technical support could be more responsive.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
SQS's pricing is very good - I would rate it nine out of ten.
What other advice do I have?
I would give SQS a rating of nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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