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Team lead at a financial services firm with 11-50 employees
Real User
Oct 22, 2023
Good log management platform and easy creation of filters for log analysis
Pros and Cons
  • "It's a good log management platform. In terms of infrastructure management, it's good."
  • "I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."

What is our primary use case?

It's a good log management platform. In terms of infrastructure management, it's good. 

Even when I check with the logs, I can easily create the filter accordingly, the logs. But different data sources. So, as per my understanding, my experience is also good.

Basically, we are using the application logs, for example, from the EC2 and Kubernetes clusters, which will be coming from AWS. We push that log to the Stack Logs and Elasticsearch; for Elasticsearch, we view in Kibana for selecting the logs.

Basically, we're just using the filters to understand the logs.

How has it helped my organization?

My requirement is fully fulfilled. Since it is fully filling my requirements, it fits our architecture.

What needs improvement?

I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels. 

This would make it easier for users to filter the data and find the information more quickly.

For how long have I used the solution?

I have been using this solution for two years.  

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Amazon OpenSearch Service
December 2025
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What do I think about the stability of the solution?

I did experience a few lags. So we had to reset the servers and all other stuff because sometimes Elasticsearch is not responding properly. So, during that time, we just restarted the services. Probably, some kinds of metrics do not match the current requirements. That could be the reason.

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

It is scalable enough for us. 

Which solution did I use previously and why did I switch?

I have used ELK, Grafana, Prometheus, and all these things. 

Currently, we are using a different platform in a different location. 

We had a place where in Azure, we were using ELK Virtual. There, it's a different scenario. But if we go for Oracle Cloud, we are implementing everything in Kubernetes. So, Grafana is very easy to capture the logs from the Kubernetes level. So, we prefer Grafana in terms of other log management tools.

How was the initial setup?

It is not difficult to setup this tool. It took us two days to deploy it. 

What other advice do I have?

It is a good tool. Overall, I would rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dev Lead at a tech vendor with 1-10 employees
Real User
Oct 24, 2023
A valuable tool that provides powerful search and analytics capabilities
Pros and Cons
  • "It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
  • "One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."

What is our primary use case?

We use it to store and search for events that occur within our application, rather than traditional application logs.

How has it helped my organization?

It serves our needs well, but it's not a one-size-fits-all solution for all our problems.

What is most valuable?

It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs. This flexibility allows us to conduct detailed searches and perform subsequent calculations.

What needs improvement?

One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic. Modifying the mapping at that point proved to be a costly and time-consuming task.

For how long have I used the solution?

I have been working with it for four years.

What do I think about the stability of the solution?

It provides a high level of stability.

What do I think about the scalability of the solution?

We cater to approximately a thousand clients, and each of these clients represents training organizations with a varying number of actual users, typically around four users per client since they pertain to trainers alongside their students. These clients vary in size, with some having as many as four hundred thousand students, while others have just around a hundred. We estimate that our platform serves a user base of at least twenty million individuals. The scalability of the system is a notable strength. It can be readily scaled, particularly when using it as a managed service.

How was the initial setup?

The initial installation has been straightforward, and the system is functioning smoothly.

What about the implementation team?

We don't manually deploy Elasticsearch in AWS, but we make use of a managed service called OpenSearch. We initially set up our OpenSearch cluster around four years ago, and it has been functioning seamlessly ever since, so we haven't had to go through any complex deployment processes.

What other advice do I have?

My advice is to approach it as a tool that requires a learning curve. While it might seem easy at first, it's worth investing the time to understand it thoroughly because what appears simple initially can become complex and challenging later on. Overall, I would rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon OpenSearch Service
December 2025
Learn what your peers think about Amazon OpenSearch Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Senior Software Engineer at a financial services firm with 10,001+ employees
Real User
Nov 5, 2020
Timely support, recovers easily from failure, and in general it makes our lives easy
Pros and Cons
  • "In case there is a failure, Elastic manages everything well, and there no major downtime."
  • "The configuration should be more straightforward because we had to select a lot of things."

What is our primary use case?

We are using Elasticsearch for embedded management and infrastructure management. Our environment includes instances with different tools and components from different companies.

What is most valuable?

In case there is a failure, Elastic manages everything well, and there no major downtime. There may be alternative instances created at the same time.

What needs improvement?

The configuration should be more straightforward because we had to select a lot of things. This included the CPU and the configuration required for the alternative instance. We would prefer that whatever we have configured for EC2 is just copied, and alternate operations required at the user's end can be done with just a simple click. You should not have to enter the details again, such as what memory is required or what CPUs are needed.

For how long have I used the solution?

We have been using the Amazon Elasticsearch Service for almost a year. I have been working with several Amazon services for about the same length of time.

What do I think about the scalability of the solution?

Definitely, this solution is very scalable.

We are a very big organization. We have approximately 50,000 employees across the globe.

Most of them are using AWS services, so I'm sure they are also very versed in Elasticsearch.

How are customer service and technical support?

Technical support is good and we get a very timely response.

Which solution did I use previously and why did I switch?

We were using a Linux-based solution but it was really complicated. AWS has now made our life easy. It's a really helpful product.

How was the initial setup?

The initial setup was straightforward. We followed the AWS guidelines for the process and it worked. I think that the installation took between 10 and 15 minutes.

We are currently using the on-premises deployment but we are planning to implement the SaaS solution. We plan to continue using this solution in the future.

What about the implementation team?

The deployment was done by our cloud operations team.

We have an operations team of more than 20 members to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

Compared to other cloud platforms, it is manageable and not very expensive.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tech Lead at a tech vendor with 51-200 employees
Real User
Oct 15, 2018
The initial set up is very easy. It gives us the charges according to the use cases.
Pros and Cons
  • "The stability of the product is good."
  • "The initial set up is very easy...We really appreciate Amazon!"
  • "They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
  • "There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."

What is our primary use case?

We use the Amazon Elasticsearch systems for Java programming. It gives us the charges according to the use cases. If this solution is not used, it will not charge the client. In addition, we can upgrade it from microprocessor to mini, and from mini to micro anytime.

What is most valuable?

One valuable feature is that it takes the easy steps to upgrade the processing power of the computer. In addition, if we have to bind any type of the public IP or change the domain, it is instantly available in the help guide. The help guide is easy to access for the amendment. The help guide provides a step by step guide.  In most of the cases they provide us the code for the Java and the JavaScript. This sample code is helpful. For example, if we want to use the AWS Lambda function, we can use the help guide to complete the task.

What needs improvement?

There is the problem with the database. If we want to use the database of the MySQL on body and other things, Amazon only provides the host to run to our applications bias, but there is no option to manage the database within the Elasticsearch product.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability of this product is good. We are always informed whenever the server is down.

What do I think about the scalability of the solution?

If I had to give the scalability a number rating, I would give it a 9. I can scale with a single login, and I am able to get the server or update the server at any time.  Furthermore, I can consider multiple servers and can easily manage the load balancing using the multiple server on a  single login.

Which solution did I use previously and why did I switch?

We previously used GoDaddy, which has limited processing powers.

How was the initial setup?

It was very easy. We just created an elastic server, created an access suggestion from the command line and then set up the complete project using the command line on the local disc. It is so easy. We really appreciate Amazon!

What's my experience with pricing, setup cost, and licensing?

You only pay for what you use. This is a nice benefit.

Which other solutions did I evaluate?

We considered Google Firebase, but after doing our research, we chose Amazon Elasticsearch.

What other advice do I have?

They have the good documentation in the help text and that is the reason the Amazon Elasticsearch is the perfect solution for the current market

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon OpenSearch Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Amazon OpenSearch Service Report and get advice and tips from experienced pros sharing their opinions.