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My main use case for Teradata involves data analytics, data mapping, and data process improvement.

I use Teradata for our in-in processes such as revenue reporting. We have utilized it for procurement to pay and analyzed all the data points from procure to settlements to payments, ensuring that the right data has been sent, checking the data status, and guaranteeing the cleanliness and quality of the data.

We are using Teradata for generative AI related to data mapping, data content, and data distribution.

The best features that Teradata offers include the security around the data, which has been a key issue for us. Teradata locks down the data, providing us with a quality of data we can trust when sending it to external portals and third-party tools such as Salesforce.

Teradata's security helps our organization meet compliance requirements such as GDPR and IFRS, and it is particularly essential for revenue contracting or revenue recognition. Additionally, we rely on it due to our HIPAA requirements.

The analytics features and the dashboards in Teradata have been extremely helpful for us.

Teradata has positively impacted our organization by allowing our team to reduce from 27 people down to eight, consolidating our headcount. It has resulted in better performance improvement within our team as we now cover nine business units instead of 18, thanks to the data performance, which has increased data visibility and helped the enterprise achieve a higher rate of internal return on financials.

We have observed a lesser level of churn with our customers; we have been able to maintain more customer relationships because we have access to more data and analytics, allowing us to predict customer needs anywhere from three to nine months ahead of time.

The limitation we encountered was related to speed, prompting us to increase our AWS cloud thresholds and benchmarks on the servers, adding more throughput. We have been testing that, but speed remains one of our key issues.

The integration has been awesome because of the platforms and their usage, and usability is great. The most challenging aspect is finding Teradata resources, so we are focusing on internal training and looking for more Teradata experts. If Teradata could provide a list of certified experts, that would be fantastic.

I rated Teradata a nine because the main area for improvement is the bandwidth of resources that could assist us in applying to our projects, specifically more certified and expert resources. The market share of Teradata professionals is limited, creating an issue for us.

I have been using Teradata for 12 years.

Teradata is stable.

Teradata's scalability is great; it's been awesome.

The customer support for Teradata has been great.

I would rate the customer support a nine on a scale of 1 to 10.

Positive

I previously used Oracle Data Store, but we switched due to problems with integration, speed to market, talent, and security issues.

We have realized a return on investment, with a reduction of staff from 27 to eight, and our current return on investment is approximately 14%. Our target is a 30% internal rate of return. Overall, our performance improvement and KPIs have increased by about 22%, but we are aiming for another 17% to capture in synergy dollars.

Our experience with pricing included a staged pricing model based on units and servers, the cost per subscription, and the data usage, which involved about five different points in our pricing model. We spent roughly $295,000 on setup costs, and we have a five-year license.

Before choosing Teradata, we evaluated several options, including Snowflake, Teradata, Oracle Data Store, SAP MDM, and two other products whose names I don't remember.

My advice for others looking into using Teradata is to conduct co-pilot type projects first; I recommend executing use case projects to truly see the value and understand how much it helps.

We are just a customer and do not have any other business relationship with this vendor.

On a scale of one to ten, I rate Teradata a nine.

I'm using Salesforce for CRM.

It handles customer management and opportunity management.

I have been an end-user for more than five to six years.

This is primarily for opportunity management. As I mentioned, I am doing sales jobs for Vertica software and software licensing. We use Salesforce as our CRM, the customer relationship management solution, to manage our opportunities.

In most cases, I'm just a user, so I have no specific insights to share.

The customer management and opportunity management features are particularly valuable.

The web-based dashboard and reporting capabilities help me monitor and track sales opportunities effectively.

As a person who knows SQL, it would be very helpful if there were tools that could leverage my SQL knowledge. Instead, they only allow me to click, drag, and follow their predetermined workflow. I would prefer more flexibility in this regard.

I have been an end-user for more than five to six years.

Sometimes it displays maintenance messages, but there have been no major stability issues.

I have no insight into scalability as I'm just a light user. I'm not a decision-maker for these aspects.

I simply run queries in Salesforce to generate reports. I don't use any additional features as I am a light user.

Neutral

I used Siebel when I worked for IBM. It is now under Oracle. It was quite a long time ago, so I don't have a meaningful comparison.

I use the web-based dashboard and reports, which require no setup.

I use the web-based version of the solution.

I have no information about the return on investment.

The system is not particularly easy to use, but there are no alternatives available to me.

There must be better solutions in the market, though I am not familiar with them.

I lead the Vertica team in APAC and manage the team members. I am a light user primarily viewing the current status of existing opportunities and generating reports to monitor team activities.

The solution is provided by Salesforce, and I simply use what is available.

As a very light user, I may not be the best person to provide comprehensive advice about the solution.

On a scale of 1-10, I rate this solution a 6.