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The major use cases for Veritas Enterprise Vault are email and file acquisition.

From my experience, the most beneficial aspects of the product are the lower cost per terabyte and the security of old data with ease of access. The indexing capability of Veritas Enterprise Vault helps to improve retrieval efficiency. Indexing is one of the most important features because without indexing we don't have access to the data. Indexing is an inherent feature of the software, and the software is working well.

We just use NetBackup and appliances, and we don't use other solutions. We have NetBackup, and Backup Exec is a lower grade software that we don't utilize. We don't have Access Appliances. We don't use the classification feature in the way it was explained to us. Classification is a very broad problem or case that cannot be explained in one sentence. I have not had positive experiences with the integrations available. Every product needs some challenges to install or implement in the organization. Support is the only area for improvement.

We are using this product for three years.

Veritas Enterprise Vault solution is stable.

It is scalable.

Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American company, and the quality is much lower than it used to be. I don't know what exactly has changed with the support quality over the years. If asked to rate support from zero to ten, I would give seven points.

Positive

We chose this software very carefully on the market, and we believe that this is one of the best options for our situation and company. We don't have the idea to get rid of it. It's working as we planned.

The deployment of Veritas Enterprise Vault is straightforward.

Veritas Enterprise Vault is affordable for us. I see money savings because when you compare the data to the licenses for backup software, it's much lower. In this comparison, it's just cheaper. I don't know about calculating a percentage of savings.

I have compared Veritas Enterprise Vault to some other products on the market. Because we are a government organization, we have procedures and rules to open the contract. We write what we need and see offers from the market. We have to accept it if it matches our needs, and the software matched our needs, so we chose it according to the law.

Veritas Enterprise Vault provides data integrity and privacy that is working as we planned to implement it and is working without major problems. It's acceptable. This is a great product, and we are pleased with the software. I would rate this review nine out of ten.

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the backup perspective while the overall solution revolves around how we are transforming the overall IT estate for the customers. This is a subpart of it, but we do deal with the backup solutions as a solution for the customers.

I have been dealing with Commvault Cloud for about four or five years and have been selling solutions around Commvault.

When it comes to recommending Commvault Cloud, it varies from manufacturing to retail. We usually deal with all the enterprise customers with petabyte scale of data in the environment. Wherever we have reliance RTO and RPO requirements from the customers for shipping the backup copies to the cloud, we leverage different components from Commvault. For example, we basically keep the CommServe in one of the cloud environments to have the policy orchestrations and all that. To ensure that whenever required, we can restore from the latest backups using Commvault Cloud onto the public cloud environments while the primary workloads are running on-premise. This is one scenario, but it spans across the industries and across the size of the customers where we leverage all these enterprise solutions, typically for the production workloads. We also leverage the cloud-native solutions from the respective hyperscalers for the non-production workloads to ensure that we are saving on the license costs while achieving the compression and dedupe capabilities from tools such as Commvault.

We find the most valuable features in Commvault Cloud to be from the appliances perspective. I mentioned CommServe, which basically orchestrates the overall backup policies for the customers. The features are primarily from the backup and restore perspective, which is a typical use case that we solution for the customer.

Basically, the public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault.

I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned.

I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

I have been working in this field for eight years.

I would rate the technical support provided by Commvault from 1 to 10. I do not come from the delivery background but from the solution architect background, so I sell the solution to the customers. At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.

I would assess the flexibility of Commvault Cloud in supporting cloud-based and on-premises deployments by saying that the components more or less remain the same. It depends on how many workloads that we are running onto the cloud. Whether to use production or whether to use Commvault solutions for the production workloads or take them to the non-production. We typically look for how much data storage that we need to protect via Commvault. Whether we are achieving a business case and bringing in cost-saving for the customer if the data size is too high from the non-production workloads as well. We typically go on and propose to the customer to leverage Commvault for the non-production workloads as well. For hybrid cloud customers, we have environments across on-premise and cloud. They have their virtual appliances running on Commvault in public cloud as well as the on-premise workloads. They typically use public cloud as a failover to the on-premise environment while they use on-premise for the workloads that are running on the public cloud.

To evaluate Commvault Cloud disaster recovery performance, we look for features including deduplication and how much data that we are saving and whether the cost saving comes from the actual FET that we get out of Commvault. FET is basically how much data that we need to back up using Commvault solution. Plus we look at how many licenses that we require. Competitors charge for per-VM based licenses. In Commvault we have VM-based licensing as well. I am not too sure with respect to how many licenses that we need for the file storage. These are the evaluation criteria when we are assessing what backup solution to go ahead with.

The product is competitive when it comes to the pricing. It is pretty much in line with the partner solutions.

I usually recommend other solutions instead of Commvault Cloud. We face a variety of customers where the customers already have solutions running in their environment. If not, if a customer wants a different solution, if they are moving from legacy systems to the cloud and there is a need to propose a new solution, then we go ahead with new backup data protection solutions. Otherwise, whatever that is running in the customer's environment and they are pretty much happy with it, we go ahead with the same solution for the customers.

I would rate this review overall as an eight out of ten.