Compare Veeam Software vs VIPRE Security

Veeam Software

Based on 597 reviews.

VIPRE Security

Based on 3 reviews.

Sample Customers

Popular Solutions

Veeam Data Platform

38 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

VIPRE Endpoint Security

0 reviews

GFI Vipre [EOL]

0 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Computer Software Company

11%

Comms Service Provider

10%

University

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at a tech services company
My main use case for Veeam Backup for AWS is to make a VM backup from my cloud to Veeam, which I use day-to-day.
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Jeremy Tew
Information Technology Director at a tech services company
We use it for on both production server and end user desktops. About 120 desktops and 180 servers. We keep it updated...
Read full review of VIPRE Endpoint Security »
Anonymous User
Network Manager / Senior Network Engineer at a tech services company
We use this product with all of our customers to keep them protected from unwanted applications and viruses.
Read full review of GFI Vipre [EOL] »

Review 1 of 2

Customer Service

Zain Qureshi
Foreign Trade Officer at a financial services firm
I contacted support when we had issues. However, the response time could improve.
Read full review of Veeam Data Platform »
Azleen Ismail
Presales Consultant at a tech services company
The troubleshooting provided by the technical support team needs to be improved.
Read full review of Veeam Data Platform »
Bonno Gaobolae
Technical director at a financial services firm
We don't use technical support because we have a licensed version.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
MagnoCastellar
CIO at a consultancy
I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours...
Read full review of Veeam Data Platform »
Edward Hore
L3 Infrastructure Engineer at a retailer
Their customer service has been responsive every time we have asked for assistance.
Read full review of Veeam Data Platform »
Kevin Honde
Data Solution Architect at a comms service provider
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
David Villota
EMEA Hosting Engineer at a manufacturing company
I haven't had any issues. We've never reached out to support.
Read full review of Veeam Agent for Linux [EOL] »
Jahan Zaib
Head IT manager at a media company
We use the community edition. The problem I've faced in the community edition is that the community edition always...
Read full review of Veeam Data Platform »
Anonymous User
Sr. Systems Engineer
Customer Service: Excellent customer service. I have mostly dealt with tech support. Technical Support: Excellent....
Read full review of Veeam Data Platform »
Anonymous User
IT ADS Section Manger
Customer Service: Acceptable Technical Support: Acceptable
Read full review of Veeam Data Platform »
Shahul Hameed
Senior Data Center Administrator at a manufacturing company
Technical support is amazing.
Read full review of Veeam Data Platform »
Anonymous User
President & CEO at a tech services company
Customer Service: The level of customer support is excellent. Technical Support: The support personnel are very...
Read full review of Veeam Data Platform »
Anonymous User
Director of IT Operations and Infrastructure at a insurance company
We have contacted the support and they are very good.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer
Customer Service: Customer service has always been excellent. Technical Support: Technically support has always been...
Read full review of Veeam Data Platform »
Dieudonne Nsabimana
Presales Solutions Architect at a tech services company
The technical support services have always been good.
Read full review of Veeam Data Platform »
PrasadPerumpillil
Manager implementation at a manufacturing company
Veeam’s support is good and fast.
Read full review of Veeam Data Platform »
FernandoAlbert
CTO at a retailer
We usually do not request support for our products. We use public documentation if needed, but have not engaged with...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Infrastructure Manager at a paper AND forest products
The product is so good that I haven't had to call support.
Read full review of Veeam Data Platform »
Ibrahim Hasan
Sales Manager at a computer software company
The technical support is good.
Read full review of Veeam Cloud Connect [EOL] »
Tamer Hossam
Applications section Head at a comms service provider
They respond quickly in most cases. However, in some instances, there is back-and-forth communication between Veeam...
Read full review of Veeam Data Platform »
Anonymous User
IT Systems Engineer at a healthcare company
Customer Service: Very Good. Technical Support: Very Good.
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
We're very satisfied with the technical support.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Network Consultant at a tech services company
Customer Service: Excellent. Calling tech support and getting routed to a tech is quite fast. Technical Support:...
Read full review of Veeam Data Platform »
Anonymous User
Lead Linux Administrator at a financial services firm
We rarely use Veeam's tech support. When we needed it, they were very helpful.
Read full review of Veeam Data Platform »
Miquel Morell
CTO and CISO at a tech services company
If we have any issues, our technician teams contact the manufacture if they need help.
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer
Customer Service: Veeam customer service is top notch. Previously I have worked closely with them to request...
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Technical support is perfect, they are very helpful.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I do not know about the technical support of Veeam because I cannot create tickets directly. I can create tickets...
Read full review of Veeam Kasten for Kubernetes »
Anonymous User
Product Manager - Netapp at a computer software company
I have contacted them, and they are good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Manager at a consultancy
This product is supported well.
Read full review of Veeam Data Platform »

Review 1 of 30

Anonymous User
Network Manager / Senior Network Engineer at a tech services company
Customer Service: 8 out of 10. I have contacted support maybe twice in 5 years. Its been awhile but I believe it went...
Read full review of GFI Vipre [EOL] »
Jeremy Tew
Information Technology Director at a tech services company
Tech support has overall been quick to respond to request. When we submit a request to them, normally we have a...
Read full review of VIPRE Endpoint Security »
Shawn S
IT Security Analyst at a healthcare company
Technical support was always very helpful and responsive. They were great. We were very satisfied with the level of...
Read full review of VIPRE Endpoint Security »

Review 1 of 3

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.