Compare Veeam Software vs VIPRE Security

Veeam Software

Based on 610 reviews.

VIPRE Security

Based on 3 reviews.

Sample Customers

Popular Solutions

Veeam Data Platform

24 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

VIPRE Endpoint Security

0 reviews

GFI Vipre [EOL]

0 reviews

Top Industries

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Construction Company

16%

Comms Service Provider

14%

Healthcare Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate System Engineer at Dhanyaayai enterprise private limited
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten for Kubernetes »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Jeremy Tew
Information Technology Director at a tech services company
We use it for on both production server and end user desktops. About 120 desktops and 180 servers. We keep it updated...
Read full review of VIPRE Endpoint Security »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
We use this product with all of our customers to keep them protected from unwanted applications and viruses.
Read full review of GFI Vipre [EOL] »

Review 1 of 2

Customer Service

SigfridCecillon
Owner at Arsium
The customer service and support are quite good.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at Anvek
I haven't interacted with customer support for Veeam Backup for AWS because it was configured when we did the...
Read full review of Veeam Backup for AWS »
Nicusor Munteanu
Senior IT System Engineer at Orange
Veaam's technical support is quite efficient, though it depends on the nature of the ticket - they're better with...
Read full review of Veeam Cloud Connect [EOL] »
Jan De Jong
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at Detron
We've dealt with support in the past. They are helpful and responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
Mike Kokolakis
Software Developer at ADMIN - Mike Kokolakis
I haven't used the solution's technical support since it provides good online documentation.
Read full review of Veeam Data Platform »
Hugo Morillo
Datacenter & Infrastructure Guru at ITGES
I rate Veeam support seven out of 10.
Read full review of Veeam Data Cloud for Microsoft 365 »
Thushara Bandara
Software Engineer at JKIT
Customer service and support are satisfactory. Support is engaging, and I can rate it a ten out of ten.
Read full review of Veeam Backup for Google Cloud »
Yogesh (Datamotive)
Founder at a tech company
The integrator takes care of any technical issues.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Tasos Skaltsas
IT Systems Engineer at a maritime company
The technical support is very good. The one or two times that we needed something from technical support, they...
Read full review of Veeam Data Platform »
David Villota
EMEA Hosting Engineer at Yanfeng Automotive
Technical support is fine. We always get an answer, and we get a quick response. We are satisfied with their level of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Senior Systems Engineer at a tech vendor
I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly...
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The technical support is excellent. It's one of the best I've met so far.
Read full review of Veeam Data Platform »
Anonymous User
Lead Presales at a tech services company
Technical support is good, but I wouldn't rate it more than seven out of ten. Support could be better, but it depends...
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator III at a university
I would rate the tech support an eight out of ten. It needs improvement.
Read full review of Veeam Data Platform »
Dale Richardson
IT Analyst at Deschutes County
Their technical support is great. They're quick, very knowledgeable, and very proficient. I would give them a ten out...
Read full review of Veeam Data Platform »
Anonymous User
Technical Marketing Manager at a tech vendor
Customer Service: Customer service is pretty good. I would give them a rating of 7/10. Technical Support: I never had...
Read full review of Veeam Data Platform »
AhmedAZZAM
Senior IT Consultant at société de services et d'ingénierie en informatique
I've had some previous experience with technical support, and I don't really have any complaints. They were...
Read full review of Veeam Data Platform »
Amgad Soliman
Senior System & Security Administrator at a retailer
A partner or mine has contacted technical support many times. He was very satisfied and recommended their support team.
Read full review of Veeam Data Platform »
Anonymous User
Delivery manager at a computer software company
There is no technical support needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
System Engineer at a tech services company
Their technical support is great.
Read full review of Veeam Cloud Connect [EOL] »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup...
Read full review of Veeam Data Platform »
Anonymous User
Manager Infrastructure at a manufacturing company
I have not used technical support.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a energy/utilities company
Customer Service: I would rate the customer service as a 4/5. Technical Support: I would rate technical support a 5/5.
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.
Read full review of Veeam Data Platform »
Anonymous User
Technical Consultant / EUC Specialist at a tech services company
We seldom contact support, but in the cases we do, I’d give it a 9, 10 being the best.
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The technical support is very good, and I think it's one of the best. The response time is very quick.
Read full review of Veeam Data Platform »
Anonymous User
Senior Cloud Solutions Architect at a tech vendor
I never used customer support for Veeam Backup for AWS.
Read full review of Veeam Backup for AWS »
Barnabas Malárovits
System integration administator at Károli Gáspár University (official page)
We have contacted Veeam’s support partners regarding technical issues.
Read full review of Veeam Backup for Google Cloud »
Anonymous User
Customer IT Services implementation at a tech services company
Normally, I never need to contact technical support. I guess I would need to if I were using Azure cloud storage, but...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter...
Read full review of Veeam Data Platform »

Review 1 of 30

Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Customer Service: 8 out of 10. I have contacted support maybe twice in 5 years. Its been awhile but I believe it went...
Read full review of GFI Vipre [EOL] »
Jeremy Tew
Information Technology Director at a tech services company
Tech support has overall been quick to respond to request. When we submit a request to them, normally we have a...
Read full review of VIPRE Endpoint Security »
Shawn S
IT Security Analyst at a healthcare company
Technical support was always very helpful and responsive. They were great. We were very satisfied with the level of...
Read full review of VIPRE Endpoint Security »

Review 1 of 3

Technical Support

No Data Available

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