Compare TitanHQ vs TransUnion

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TitanHQ

Based on 98 reviews.

TransUnion

Based on 1 review.

Latest Research

Cisco Umbrella vs. TitanHQ WebTitan

Cisco Umbrella vs. TitanHQ WebTitan

Updated: March 2026

Sample Customers

TitanHQ WebTitan

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Popular Solutions

TitanHQ SpamTitan

4 reviews

TitanHQ WebTitan

1 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Computer Software Company

16%

Manufacturing Company

10%

Performing Arts

7%

Outsourcing Company

7%

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

7%

Performing Arts

6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ricky Brewster
Helpdesk Internal Systems Manager at Active IT Systems
We are an MSP, so we provide TitanHQ SpamTitan to our customers. It is primarily used for email security.
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
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Review 1 of 2

Justin Thomas
Manager Strategic Planning at Endurance International Group
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Charles Laverdière
Technical Specialist at CDB Communications inc.
TitanHQ helps us with any technical difficulty that we are having. I would rate the support a ten out of ten. They...
Read full review of TitanHQ SpamTitan »
Rick Shepard
IT Manager at RCI Systems
We changed to a new mail server and we had some issues getting SpamTitan working on the new one, from a traffic...
Read full review of TitanHQ SpamTitan »
Michael Mok
Head of Infrastructure at Anglo-Eastern Ship Management Ltd
I would rate TitanHQ support eight out of 10 based on their ability to resolve day-to-day issues. My experience has...
Read full review of TitanHQ WebTitan »
Ryan Shepherd
Solutions Architect at a tech services company
I rate them a 10 out of 10. The support isn't 24/7, so tickets submitted on the weekend may not be answered until...
Read full review of TitanHQ SpamTitan »
Chris Anzalone
Senior Network Engineer at Vermont Telephone Company, Inc.
They have amazing tech support. They went above and beyond. During setup, they gave us templates for our end-user...
Read full review of TitanHQ SpamTitan »
John Cole
Managing Partner at Mean City Media
In terms of getting to a resolution, and in terms of professionalism, TitanHQ support is first-class. They're not...
Read full review of TitanHQ SpamTitan »
Cindi Cockerham
Network Engineer at Purple Language Services Co.
TitanHQ's support has been phenomenal. Not to downgrade anyone, but when we would contact support for our previous...
Read full review of TitanHQ SpamTitan »
Jeff Edwards
President at Energy Control Systems
Their support is average. I would rate them a six out of ten.
Read full review of TitanHQ SpamTitan »
Larrie Case
Owner at Case Computers
I've only had to call TitanHQ for minor things, but they've been very responsive. Their support is much better than...
Read full review of TitanHQ SpamTitan »
Johnny Zodrow
Service Manager at OnSite
The biggest benefit of being a partner of TitanHQ is the support. Every account manager seems to go above and beyond...
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Surya Prakash Nayak
Director-IT at Cambridge Technology Enterprises (CTE)
TitanHQ's technical support staff respond quickly to our emails, and they've had the right level of expertise to...
Read full review of TitanHQ SpamTitan »
Kevin Walgren
Technology Lead at LANDFORM PROFESSIONAL SERVICES, LLC
When I need assistance, all I have to do is reach out. They are pretty responsive. In the past, we had to file a...
Read full review of TitanHQ SpamTitan »
Benjamin Jeffrey
Director of IT at M&M Golf Cars
I come from an MSP background. I took over the director of IT role in this company when I started here. With...
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Andy Arnone
President at Direct One
Their support has been very responsive and helpful. The only issue is that support is located in Ireland and we're in...
Read full review of TitanHQ SpamTitan »
Anil Melwani
IT Director at a healthcare company
Whenever I have had questions and needed to reach out to support, there has always been a very quick turnaround. They...
Read full review of TitanHQ SpamTitan »
Jeremy Stewart
IT Director at a healthcare company
They're very responsive. They don't have a phone number to call. You have to email them in order to get that phone...
Read full review of TitanHQ SpamTitan »
Milovan Milic
Head of IT at Ichthus College Veenendaal
Their technical support is fine. We have had a few calls and issues were resolved, sometimes on the same day,...
Read full review of TitanHQ SpamTitan »
Harvey Hochkievich
Directory of IT at a manufacturing company
My team has had the occasional reason to call them up when they weren't sure of a setting that they needed to change....
Read full review of TitanHQ SpamTitan »
Anonymous User
Infrastructure / Database Lead at a healthcare company
You find out how good a company is through the support that it provides, and over the years, their support has been...
Read full review of TitanHQ WebTitan »
BobMiller
Information Services at Vista Hill
They always had the answer. I would rate them a 10 out of 10.
Read full review of TitanHQ WebTitan »
Mark Moses
IT Specialist at a tech services company
Because it works that well, we rarely have to speak to anyone for technical assistance. The technical support for the...
Read full review of TitanHQ SpamTitan »
Anonymous User
IT PRO at a tech services company
Collaboration between us, as an MSP, and TitanHQ is good. We had some problems with the platform recently when were...
Read full review of TitanHQ WebTitan »
David Mosley
CEO at EOPEN Solutions Inc.
Support is really good. Recently, they hired a new person. This person works with people like us to find out if we...
Read full review of TitanHQ SpamTitan »
RobertSullivan
Director Of Information Technology at CBI Group – Culture-Based Interiors
They're close to perfect. When the new Link Lock feature came out, they called me and said, "Hey, Robert, we know...
Read full review of TitanHQ SpamTitan »
Anonymous User
Director of IT at a non-profit
We used the technical support once. Back in December, we used it because I had forgotten to add one of our domains,...
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Anonymous User
Information Technology Manager at a financial services firm
The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that...
Read full review of TitanHQ SpamTitan »
Shane Boothe
Assoc. Dean at a university
The technical support has been great. I haven't needed a lot of technical support, but the few times that I have...
Read full review of TitanHQ SpamTitan »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
The customer service is outstanding. If I have a question, I can open a ticket, and they usually get back to me...
Read full review of TitanHQ SpamTitan »
Jeffrey R Roberts
IT Consultant at Arcadia Ambulance
TitanHQ technical support is knowledgeable, but sometimes not accessible because they are a UK company. Sometimes...
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Anonymous User
Director, Information Technology at a government
Their support has always been very good. They're always responsive. You get to the person that is going to be working...
Read full review of TitanHQ SpamTitan »

Review 1 of 30

Justin Thomas
Manager Strategic Planning at Endurance International Group
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

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