Compare TitanHQ vs TransUnion

TitanHQ

Based on 97 reviews.

TransUnion

Based on 1 review.

Latest Research

Buyer's Guide

Cisco Umbrella vs. TitanHQ WebTitan

August 2026

Cisco Umbrella vs. TitanHQ WebTitan

Updated: August 2026

Sample Customers

TitanHQ WebTitan

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Popular Solutions

TitanHQ SpamTitan

3 reviews

TitanHQ WebTitan

1 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Construction Company

12%

Outsourcing Company

12%

Computer Software Company

10%

Financial Services Firm

23%

Construction Company

16%

Comms Service Provider

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ricky Brewster
Helpdesk Internal Systems Manager at Active IT Systems
We are an MSP, so we provide TitanHQ SpamTitan to our customers. It is primarily used for email security.
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Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
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Review 1 of 2

Justin Thomas
Manager Strategic Planning at Endurance International Group
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Lior Mizrachi
CTO at Genie Support
I have contacted them many times. I would rate them a 9 out of 10.
Read full review of TitanHQ SpamTitan »
Kevin Walgren
Technology Lead at LANDFORM PROFESSIONAL SERVICES, LLC
When I need assistance, all I have to do is reach out. They are pretty responsive. In the past, we had to file a...
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Paul Adrignola
President at Record Printing
TitanHQ's overall support is excellent. I would rate them as nine or 10 (out of 10). The few times that I did have to...
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Joe Connor
IT Technician at a tech services company
The technical support team normally gets back to us pretty quickly. However, they're a notch off of perfect. There...
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Paul Rubera
President at Powerhouse Systems MSP & MSSP
Their tech support is great. If I have a question or it stops working, they're really quick. I can open a ticket and...
Read full review of TitanHQ SpamTitan »
Ricky Brewster
Helpdesk Internal Systems Manager at Active IT Systems
The biggest benefit of being a partner of TitanHQ is the support. We very rarely have issues, but whenever we do, it...
Read full review of TitanHQ SpamTitan »
Ryan Shepherd
Solutions Architect at a tech services company
I rate them a 10 out of 10. The support isn't 24/7, so tickets submitted on the weekend may not be answered until...
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Andy Arnone
President at Direct One
Their support has been very responsive and helpful. The only issue is that support is located in Ireland and we're in...
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Mikael Jordan
Help Desk Manager/Information Security Analyst at Eureka College
The communication with them is perfect. In fact, we had a call with them earlier today that they initiated, which is...
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Larrie Case
Owner at Case Computers
I've only had to call TitanHQ for minor things, but they've been very responsive. Their support is much better than...
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George Kajaia
Head of IT Infrastructure Group, IT Operations Department at a financial services firm
It is a small company. I have quite a lot of experience contacting different kinds of support, e.g., Microsoft,...
Read full review of TitanHQ SpamTitan »
Chris Anzalone
Senior Network Engineer at Vermont Telephone Company, Inc.
They have amazing tech support. They went above and beyond. During setup, they gave us templates for our end-user...
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I have never contacted TitanHQ's technical team nor the support team.
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Bornwell Mwenya
Head of Technical Support at ZAMNET
Their support is very helpful. We get the feedback that we want on time. There is a feature of their ticketing system...
Read full review of TitanHQ SpamTitan »
John Cole
Managing Partner at Mean City Media
In terms of getting to a resolution, and in terms of professionalism, TitanHQ support is first-class. They're not...
Read full review of TitanHQ SpamTitan »
Pusa Alexandru-Catalin
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
I contacted support only when it came time to renew and collect payment. contacted them once or twice, if I remember...
Read full review of TitanHQ SpamTitan »
Ray Kiesbrink
CTO at a tech services company
The technical support is very good. One time, because of something we did, and not because the product failed, they...
Read full review of TitanHQ SpamTitan »
Rick Shepard
IT Manager at RCI Systems
We changed to a new mail server and we had some issues getting SpamTitan working on the new one, from a traffic...
Read full review of TitanHQ SpamTitan »
Jean Paul Alfaro Silva
CIO at a manufacturing company
TitanHQ's technical support is good. They're quick to respond to emails and to correct any issue we may have. On a...
Read full review of TitanHQ SpamTitan »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
The customer service is outstanding. If I have a question, I can open a ticket, and they usually get back to me...
Read full review of TitanHQ SpamTitan »
Christian Elias
Deployment Manager at NetUniverse
I dealt with support through tickets and over the phone. They pick up the phone, which is great. Other providers get...
Read full review of TitanHQ SpamTitan »
Anonymous User
Owner/President at a tech services company
There is a lot of stuff on the user interface, but it is very easy to use. It's very well-organized and easy to find...
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Shane Boothe
Assoc. Dean at a university
The technical support has been great. I haven't needed a lot of technical support, but the few times that I have...
Read full review of TitanHQ SpamTitan »
Anonymous User
Infrastructure / Database Lead at a healthcare company
You find out how good a company is through the support that it provides, and over the years, their support has been...
Read full review of TitanHQ WebTitan »
Kip Poe
VP of IT at Millennium Corporate Credit Union
For the couple of cases I've had, they've been great. They got back to us and had things fixed pretty quickly. I had...
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BobMiller
Information Services at Vista Hill
They always had the answer. I would rate them a 10 out of 10.
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Lill Batson
Director at Viola Public Library
Support has been great. I would rate them a 10 out of 10.
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Sandra Thompson
IT Support Consultant at a non-profit
The tech support has been very good. We've not needed to use it very much, but when we have they have come back to us...
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Michael M. Levin
Attorney at Wegman and Levin
I've never had a problem that required support, but I contacted TitanHQ support initially with questions about how to...
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Anonymous User
Director of Technology at a performing arts
I'm not happy with the technical support. Issues seem to drag on longer than they should, and we have no direct phone...
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Review 1 of 30

Justin Thomas
Manager Strategic Planning at Endurance International Group
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

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