Compare Tenable vs Trustwave

Tenable

Based on 245 reviews.

Trustwave

Based on 16 reviews.

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Acunetix vs. Tenable.io Web Application Scanning

December 2025

Acunetix vs. Tenable.io Web Application Scanning

Updated: December 2025

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

Tenable.io Web Application Scanning

IMDEX

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Top Industries

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Government

Computer Software Company

14%

Financial Services Firm

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Marcelo Raza
Cyber Security Architect at a tech services company
In my company, there is a need to protect some reports, especially some little reports about some test databases,...
Read full review of Trustwave DbProtect »
Farooq Akbar
Cloud & Systems Admin at a computer software company
We primarily use it for Email protection and enhanced security features.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Project Manager at a construction company
We use WebMarshal primarily for web securities.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
IT Security & Compliance Administrator
Log collection, and correlation engine usage.
Read full review of Trustwave SIEM [EOL] »
JonathanChawatama
IT Security Consultant at a comms service provider

Read full review of Trustwave Secure Web Gateway [EOL] »

Review 1 of 5

Customer Service

TomasStasek
IT Director at a outsourcing company
The support we have for Tenable Nessus is internal. The IT teams for Tenable Nessus are in the Czech Republic for us.
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Information Security Analyst at a comms service provider
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
Tharaka Shameera
Intent Manager at a university
The solution’s tech support team is very helpful.
Read full review of Tenable Security Center »
Robert Cheruiyot
IT Security Consultant at a reseller
We haven't had a lot of challenges with the solution and therefore have not really contacted technical support.
Read full review of Tenable.io Web Application Scanning »
Abhik Chatterjee
Senior Manager at a tech vendor
The support from Tenable SC is good. I rate the support from Tenable SC a four out of five.
Read full review of Tenable Security Center »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
I've not escalated anything to technical support.
Read full review of Tenable Nessus »
LadislavSolc
Enthusiastic Explorer at a tech services company
I rate the technical support a nine out of ten.
Read full review of Tenable Security Center »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
Mahmoud Elhamaymy
Professional services team lead at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
SumeshKumar
Manager Cloud Security at a tech services company
The solution's technical support is good. I have observed that whenever my company faces any problem, the product's...
Read full review of Tenable.io Container Security »
Jaya Shanker
IT Security Manager at a insurance company
I never contacted Tenable One Exposure Management Platform support for any issues on the platform.
Read full review of Tenable One Exposure Management Platform »
Venugopal Potumudi
Senior Consultant at a tech vendor
We've never had any real difficulties, and therefore we haven't really dealt with support.
Read full review of Tenable Vulnerability Management »
Asief Mohammed
Information Technology Consultant at a tech services company
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation....
Read full review of Tenable Security Center »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
Anonymous User
Network Security Engineer at a construction company
Technical support is good. I get responses quickly and they provide quick resolution. I can look at their community...
Read full review of Tenable Nessus »
Amine BEYAOUI
Senior Partner / Co-Founder at a computer software company
Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all...
Read full review of Tenable Security Center »
MB24
IT Helpdesk at a manufacturing company
The customer service and support team at Tenable were extremely helpful. They assisted us with any questions and...
Read full review of Tenable Security Center »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Sandip Deshmukh
Cyber Security Expert at a tech vendor
We receive very good technical support from the team in India. We're very happy with them. I'm also in touch with...
Read full review of Tenable Nessus »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
Tenable services in Brazil are regional services. The global services would be rated around nine, while the global...
Read full review of Tenable.io Web Application Scanning »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
Anonymous User
CISO at a financial services firm
The support team is very good and we are quite happy with them. When we had the trouble with Docker Version 2, they...
Read full review of Tenable Vulnerability Management »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a retailer
Technical support is excellent. They are extremely responsive and very helpful. We are quite satisfied with the level...
Read full review of Tenable Security Center »
Anonymous User
Senior Consultant at a tech services company
I can't speak of technical support's knowledgeability or helpfulness. I haven't used them before and therefore...
Read full review of Tenable Nessus »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »
Hiroshi Watanabe
Marketing Expert at a comms service provider
The technical support from Tenable Security Center is very good; I'm satisfied with the support. I would rate it an...
Read full review of Tenable Security Center »

Review 1 of 30

Marcelo Raza
Cyber Security Architect at a tech services company
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Farooq Akbar
Cloud & Systems Admin at a computer software company
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
JonathanChawatama
IT Security Consultant at a comms service provider
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »

Review 1 of 14

Technical Support

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