Compare Tenable Network Security vs Trustwave

Tenable Network Security

Based on 101 reviews.

Trustwave

Based on 13 reviews.

Latest Research

PortSwigger Burp Suite Professional vs. Tenable.io Web Application Scanning

Updated: September 2022

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Tenable Nessus

38 reviews

Tenable.sc

17 reviews

Tenable.io Vulnerability Management

8 reviews

Trustwave DbProtect

1 reviews

Top Industries

Comms Service Provider

19%

Computer Software Company

17%

Government

11%

Financial Services Firm

Computer Software Company

26%

Comms Service Provider

14%

Government

13%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

JimKootnekoff
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
Primarily we're a partner of Tenable and what we've done is we've essentially created a middleware. We created a...
Read full review of Tenable.io Vulnerability Management »
Pov Men
Network Security Engineer at np secure
I primarily propose the solution to clients to help their companies manage risk. It's used mostly for risk...
Read full review of Tenable.ep »
Anonymous User
Program Manager at a tech services company
At work we use the enterprise version of Tenable, Tenable.io, and I also use Tenable.sc — which I refer to as...
Read full review of Tenable.sc »
Anonymous User
CTO Latam at a tech services company
With Tenable Lumin, you can outline the vision you have for your marketing efforts. An organization can manage their...
Read full review of Tenable Lumin »
Anonymous User
Security Specialist at a tech services company
I work for a security company, and I implement Tenable for our customers. I just implement this technology. I'm not...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Timur Shaikhin
Chief Technology Officer at a non-profit
I use this solution with several models, including activity monitoring, looking at what communication is going to or...
Read full review of Trustwave DbProtect »

Review 1 of 1

Customer Service

Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
JimKootnekoff
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable.io Vulnerability Management »
Abhik Chatterjee
Senior Manager at Capgemini
The support from Tenable SC is good. I rate the support from Tenable SC a four out of five.
Read full review of Tenable.sc »
Pov Men
Network Security Engineer at np secure
Technical support has been great. We've been quite pleased with their level of attention. We're satisfied with the...
Read full review of Tenable.ep »
Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable.sc »
DanielDurante
Senior Manager at Clearsale
We never have any kind of problem or lack of response. I would rate them a ten out of ten.
Read full review of Tenable Nessus »
JoaoManso
CIO / IT Consultant at RedShift
The support from Tenable is very agile. We use them regularly when we have problems. There are three levels of...
Read full review of Tenable.sc »
Pov Men
Network Security Engineer at np secure
I am satisfied with technical support.
Read full review of Tenable SecurityCenter Continuous View »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at CIA Botswana
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
François PICHARD
Solution and Demand Manager at SFR
I have not used the support from Tenable SC.
Read full review of Tenable.sc »
AmardeepSingh
Programmer at eClerx Services Limited
We have used the support from Tenable Nessus. The support was relatively good.
Read full review of Tenable Nessus »
Abill Nerry
Senior Manager, IT Security at a financial services firm
The tech support was fairly good enough. I would not rate them as top-notch, but it was fairly good enough. I would...
Read full review of Tenable.sc »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Anonymous User
Senior Cyber Security Specialist at a tech services company
Tenable technical support is very good. They are very helpful, and responsive. We had experienced some delays in two...
Read full review of Tenable.sc »
Anonymous User
Information Security Engineer at a tech services company
The support, as well as the portal, is very good.
Read full review of Tenable Nessus »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable.io Vulnerability Management »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Anonymous User
Security Architect at a tech services company
The support team is very good and we are quite happy with them. When we had the trouble with Docker Version 2, they...
Read full review of Tenable.io Vulnerability Management »
Anonymous User
Ex Senior Security Analyst and Onsite consultant at Paladion Networks
We experienced very quick customer support. They had a complete list of our previous issues along with our history...
Read full review of Tenable.io Container Security »
Anonymous User
Security Consultant at a tech consulting company
I never needed to contact support. It is very easy to understand and easy to configure.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Manager Information Security at a financial services firm
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
JianHuang
Network Security Engineer at a construction company
Technical support is good. I get responses quickly and they provide quick resolution. I can look at their community...
Read full review of Tenable Nessus »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable.io Vulnerability Management »
Anonymous User
Program Manager at a tech services company
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine...
Read full review of Tenable.sc »
Anonymous User
Senior Information Security Analyst at a financial services firm
Their technical support is quite good, and they're very responsive. If there is any issue they perform quite quickly....
Read full review of Tenable.sc »
Anonymous User
Director - Information Risk Management at a consultancy
Tenable's technical support is the best I've ever had for any product. We have paid for something called Elite...
Read full review of Tenable SecurityCenter Continuous View »

Review 1 of 30

Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »

Review 1 of 11

Technical Support

No Data Available

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