Compare Techniche vs Tenable

Techniche

Based on 38 reviews.

Tenable

Based on 249 reviews.

Latest Research

Buyer's Guide

SolarWinds NPM vs. Statseeker

June 2026

SolarWinds NPM vs. Statseeker

Updated: June 2026

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Statseeker

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Popular Solutions

Statseeker

0 reviews

Tenable Nessus

13 reviews

Tenable Security Center

8 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Construction Company

15%

Marketing Services Firm

12%

Financial Services Firm

10%

Outsourcing Company

Financial Services Firm

11%

Manufacturing Company

10%

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Anonymous User
IT Operations Manager at a construction company
Quite good and helpful in the past. Training and briefing sessions are provided.
Read full review of Statseeker »
Anonymous User
Network Analyst at a energy/utilities company
It's been very good. I've only had to engage them once or twice during the initial install, but both times it was a...
Read full review of Statseeker »
Anonymous User
Network Analyst at a leisure / travel company
Technical support for this solution is adequate.
Read full review of Statseeker »
Matthew Freitag
Network Engineer at Michigan Technological University
Technical support for this solution is great.
Read full review of Statseeker »
Anonymous User
Solution Architect at a tech services company
This component is so easy that we rarely needed to call support. When we did contact them then they were very...
Read full review of Statseeker »
Anonymous User
Network Engineer at a consultancy
I have not dealt with their technical support.
Read full review of Statseeker »
Anonymous User
IT Manager Network Operation at Al Rajhi Bank
Technical support is excellent, the staff is qualified and responses times are very good. They always reply to our...
Read full review of Statseeker »
Anonymous User
Senior Engineer at a tech services company
I haven't had to deal with customer support personally. One of my counterparts has. It sounds like it's been good.
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
I have not used technical support for this solution.
Read full review of Statseeker »
Charles Moore
Senior IT Director at Inglis foundation
When I had to use Statseeker technical support, it was good. However, in the beginning, the hours were a little...
Read full review of Statseeker »
Jessie Hackney
Network Engineer at West Virginia Department of Education
The tech support is a little lacking compared to some other products that I've worked with. If we have to we email to...
Read full review of Statseeker »
Anonymous User
Consultant at a analyst firm
Technical support for this solution is pretty good. The group we called was based out of Australia.
Read full review of Statseeker »
Scott Steves
Network Engineer at BCBS of KS
I would rate their technical support a nine out of ten.
Read full review of Statseeker »
Anonymous User
Network Engineer at a healthcare company
Statseeeker have been very good communicators and are always willing to assist. The truth is we set it up and it runs...
Read full review of Statseeker »
Roy Mccauley
Lead Network Engineer at Fairview Health Services
I have not dealt with them directly, although one of my colleagues has, and it sounds like it's been good.
Read full review of Statseeker »
Anonymous User
Network Specialist at a comms service provider
They always give me a call, and they're always at hand if I need help. Last time I did an upgrade they were on the...
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
I haven't had any personal experience with technical support yet, so I don't know.
Read full review of Statseeker »
Anonymous User
Sr Manager at a healthcare company
I am not the person that deals with technical support.
Read full review of Statseeker »
Daniel Hess
Network Specialist at Internal Revenue Service
Technical support for this solution is good. Sometimes the response times need to be quicker, but their technical...
Read full review of Statseeker »
Anonymous User
Network Team Lead at a energy/utilities company
Technical support is very good. They've always solved every issue that we've had.
Read full review of Statseeker »
Anonymous User
CTO at a tech services company
Technical support for this solution is bad, as is everything with Cisco support.
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
Their technical support is very good. They solved every issue we've had.
Read full review of Statseeker »
Robert Pettit
Senior Network Engineer at Banner Health
I have not spoken with their technical support, as it is another person on my team who administers the solution.
Read full review of Statseeker »
Jp Buckley
Senior Network Engineer at Unum Group
Statseeker tech support was bad around 2-3 years ago. I have had the new support for maybe 6 months to a year. I'll...
Read full review of Statseeker »
Anonymous User
Network Analayst
I give top marks to their great support.
Read full review of Statseeker »
Dan Davis
Network Engineer-OCIO at a university
Technical support, at least for me, has been good. No complaints on technical support.
Read full review of Statseeker »
Anonymous User
IT Admin
I have used technical support. There was a time when all of the calls had to go to Australia. That meant that we had...
Read full review of Statseeker »
Lance Jeffery
Senior Network Engineer at a financial services firm
The technical support guys are great to work with and know what they are doing. There are times when they are slow to...
Read full review of Statseeker »
Anonymous User
Network Security Engineer at a government
I don't think I have ever used tech support with Statseeker.
Read full review of Statseeker »
Anonymous User
Senior Capacity Manager at a comms service provider
Excellent. Support team is brilliant. Always responsive. Always positive.
Read full review of Statseeker »

Review 1 of 30

Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
HATICE YAMAN
Cyber Security Analyst at a printing company
When we run into any problems, technical support is very helpful. I'm satisfied with the level of service on offer.
Read full review of Tenable.io Web Application Scanning »
VictorAkidiva
Security Architect at ModusBox
Technical support has been excellent and provides a lot of support when needed.
Read full review of Tenable Security Center »
OndrejKOVAC
Solution engineer at EXPERTience
Tenable's technical support has declined in quality over time. While they used to be excellent, achieving ratings of...
Read full review of Tenable Security Center »
AdeelAgha
Team Lead - Cyber Security & Compliance at Al Tuwairqi Group
After deploying Tenable, I spoke with the technical support a maximum of two or three times. They are very...
Read full review of Tenable Vulnerability Management »
OniRahman
Technical Consultant at a tech consulting company
I rate customer service and support a six out of ten.
Read full review of Tenable.io Web Application Scanning »
Asief Mohammed
Information Technology Consultant at Simpra advanced technology
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation....
Read full review of Tenable Security Center »
Amit Beniwal
Project Manager at Al Hassan LLC
We have no issues with support.
Read full review of Tenable Nessus »
JoaoManso
CIO / IT Consultant at RedShift
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support is not very good. We didn't get a good response when we contacted them. We had to go through...
Read full review of Tenable Security Center »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
Communication with Tenable Vulnerability Management support occurs on average two to three times monthly because our...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable Security Center »
Shay Chouker
CSO at Altera
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Anonymous User
Head of IT security at a financial services firm
Our local partner helps with the support.
Read full review of Tenable Nessus »
Hatem Langar
Security Analyst at TOPNET
Tenable's technical support is good.
Read full review of Tenable Security Center »
Arnab-Paul
Cyber Security Consultant at a tech vendor
Based on my experience, integrating Tenable Vulnerability Management with other tools is understood. My rating for...
Read full review of Tenable Vulnerability Management »
Steven Nkwane
Intake Specialist at Maxtec
One area that they could improve is technical support. Oftentimes, it's not as good as it should be. The turnaround...
Read full review of Tenable Vulnerability Management »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
I am satisfied with technical support.
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Anonymous User
Security Specialist at a security firm
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Sr. Principal IT Architect at a manufacturing company
We think technical support is pretty good. We have specific needs as defense contractors and they're able to meet...
Read full review of Tenable Security Center »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Janakiraman Elumalai
Information Technology Security Specialist at Digitaltrack
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »
Carl Lavarro
Cyber Security Associate at a consultancy
Support is okay. However, we've had issues with them. I've had difficulties raising cases. They need to be more...
Read full review of Tenable Vulnerability Management »
MB24
IT Helpdesk at a manufacturing company
The customer service and support team at Tenable were extremely helpful. They assisted us with any questions and...
Read full review of Tenable Security Center »
Anonymous User
IT Manager at a financial services firm
I rate the technical support a seven out of ten.
Read full review of Tenable Vulnerability Management »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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