Compare StarWind vs SUSE

StarWind

Based on 296 reviews.

SUSE

Based on 64 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

27 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

SUSE Linux Enterprise

6 reviews

SUSE Rancher

12 reviews

SUSE Manager

4 reviews

Top Industries

Financial Services Firm

12%

Outsourcing Company

Construction Company

Manufacturing Company

Outsourcing Company

11%

Financial Services Firm

10%

Comms Service Provider

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
I have been working in the DevOps field and platform engineering field for around two years, approximately 1.9 years....
Read full review of SUSE Rancher »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
My main use case for SUSE Manager was to configure it for client purposes, specifically for centralized Linux system...
Read full review of SUSE Manager »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »

Review 1 of 3

Customer Service

Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
NisarAhmad
Freelance Technology Writer at TechnologyAdvice
The technical support experience so far has been positive.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Cloud Services Engineer at a tech services company
I've not needed to speak to them for any support. That said, I've spoken to a customer service rep, and they are very...
Read full review of StarWind Virtual SAN »
Jharris Jharris
IT Infrastructure Manager at All.Space
The customer support for StarWind Virtual SAN is great. I would rate the customer support on a scale of one to 10 as...
Read full review of StarWind Virtual SAN »
Evgenii Korsak
Works
The technical support is very good.
Read full review of StarWind Virtual SAN »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Anonymous User
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
Michael J Gage
Network Operations Manager at LocalTel Yellow Pages
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Conestoga
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Daniel P.
Manager, Information Technology at a transportation company
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
Shawn Bender
Global IS Admin at Benshaw, Inc.
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
Arcwell R. Hernandez
Director/Solutions Architect at TechOps Trinidad & Tobago LTD
very good
Read full review of StarWind Virtual SAN »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Systems Engineer at a tech consulting company
In over 20 years of working in the IT industry, I have never encountered better support than I have with the team at...
Read full review of StarWind Virtual SAN »
Robert Ivanusa
Director Of IT And Corporate Security at SLOVENSKI DRŽAVNI HOLDING, d.d.
We were really positively impressed with the support and help they offered (purchased with the product - with no...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of Systems and Security at a wellness & fitness company
The technical support team is very knowledgeable.
Read full review of StarWind Virtual SAN »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Adam F
Works at a computer software company
StarWind's proactive support has helped my organization by giving us the reassurance of 24/7 monitoring of the...
Read full review of StarWind Virtual SAN »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Branden Beachy
Works at GOSHEN COMMUNITY SCHOOLS
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Anonymous User
CIO at JSC Sheremetyevo International Airport
The experience of work with clients/technical support is very positive. Everything is fast and available.
Read full review of StarWind Virtual SAN »
Gregory McGrady
PC Network Specialist at Watauga County
I have not had to reach out to customer support, so my experience has been positive.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Danie Joubert
Managing Director at ProQuanta
The support is good. I rate the support of SUSE NeuVector a nine out of ten.
Read full review of SUSE NeuVector »
Ajit Gite
Devops Manager at DXC Technology
I rate the customer service 10 out of 10 because SUSE has 24/7 availability support, extended support, security,...
Read full review of SUSE Linux Enterprise »
Sachin Deorah
Technical Architect at BORN Group
We have not contacted Rancher's vendor technical support team as it wasn't necessary.
Read full review of SUSE Rancher »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support services are good.
Read full review of SUSE Linux Enterprise »
Ryan Vassallo
Head of Systems and infrastructure at a hospitality company
Technical support has been helpful and responsive. They are quite knowledgeable.
Read full review of SUSE NeuVector »
G Srivastava
Senior Cloud Engineer at a tech services company
Support for SUSE Linux Enterprise is good; we have logged several cases, and they have provided troubleshooting steps...
Read full review of SUSE Linux Enterprise »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
We have interacted with SUSE support a few times for complex issues that couldn't be resolved internally. Overall, my...
Read full review of SUSE Rancher »
Victor Estival
Developer Product Marketing Manager at Parity Technologies
I only opened a case when I did the update. They pointed me to the documentation and I felt silly as I could have...
Read full review of SUSE Manager »
Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
Once in a while, we contact technical support, although the systems are so stable that this rarely happens. We the...
Read full review of SUSE Linux Enterprise »
Naveen Venugopal
Research Engineer at a educational organization
The technical support for IT and kernel-level OS issues is very good. However, it is less effective for...
Read full review of SUSE Linux Enterprise »
Benny Sumitro
Managing Director for Cloud at PT. DATACOMM DIANGRAHA
Customer support is adequate with no problems.
Read full review of SUSE Rancher »
Anonymous User
Solution Architect at a tech services company
We have not used technical support. Everything has been seamless without any problems. But we know that SUSE support...
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Admin at a financial services firm
We do not pay for a subscription, so we do not get support. But out there, there are a lot of forums that can help us...
Read full review of SUSE Linux Enterprise »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
I had a very fine experience with the tech support team, and I found almost all the valuable information on the Mitel...
Read full review of SUSE Linux Enterprise »
Trevor Omondi
Enterprise Systems Engineer at a insurance company
Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is...
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
We've dealt with technical support and found them to be helpful and responsive.
Read full review of SUSE Manager »
Anonymous User
General Manager at a tech vendor
I don't have personal experience with the support - however my experience with selling subscription and support...
Read full review of SUSE Linux Enterprise »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
I've never had to interact with technical support. I can't speak to how helpful or responsive they are.
Read full review of SUSE Linux Enterprise »
Nasri Nabil
Head of Service at a tech services company
We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia.
Read full review of SUSE Linux Enterprise »
Ranimshikho Ranimshikho
DavOps at a university
SUSE Rancher's customer support is performing well and providing very good support.
Read full review of SUSE Rancher »
Anonymous User
IT Consultant at a non-tech company
I would rate their support an eight out of ten. Generally, the support is good, but there are instances where the...
Read full review of SUSE Manager »
Nagendra Kavadi
Senior Manager at Cognizant
We have a dedicated engineer assigned to our project, and we get proper support from him.
Read full review of SUSE Linux Enterprise »
Darryl Darling
Enterprise Solutions Architect at a tech services company
Unfortunately, I have not been overly impressed with their technical support, except on one occasion. I was...
Read full review of SUSE Linux Enterprise »
Anonymous User
SAP Director at a tech services company
Technical support is okay.
Read full review of SUSE Linux Enterprise »
Kim Aaltonen
Managing Director at Datalounges Oy
Support has always worked very well, and we have good experience with support.
Read full review of SUSE Rancher »
Venkat_Rao
Senior Deputy General Manager - IT at Prestige Estates Projects Ltd
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to...
Read full review of SUSE Linux Enterprise »
Anonymous User
DevOps Strategist at a marketing services firm
We haven't had to contact SUSE support thus far.
Read full review of SUSE Linux Enterprise »
Anonymous User
Platform Solution Architect at a tech services company
We are satisfied with the technical support.
Read full review of SUSE NeuVector »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I did not reach out to customer service or tech support. I found the needed information easily on community forums...
Read full review of SUSE Linux Enterprise »

Review 1 of 30

Technical Support

No Data Available

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