Compare StarWind vs SUSE

StarWind

Based on 280 reviews.

SUSE

Based on 52 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

SUSE Linux Enterprise

14 reviews

SUSE NeuVector

3 reviews

SUSE Manager

3 reviews

Top Industries

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
My main use case for StarWind Virtual SAN is that I needed a solution for a customer for a virtual SAN, and that was...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
My main use case for SUSE Linux Enterprise involves deploying SUSE Linux Enterprise and using it with the YaST...
Read full review of SUSE Linux Enterprise »
Sachin Deorah
Technical Architect at BORN Group
We are working with Rancher Desktop to run Kubernetes on local machines for testing and development purposes. We also...
Read full review of SUSE Rancher »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
My use cases include using SUSE Manager for patching the Linux operating system. I used to use SUSE Manager in my...
Read full review of SUSE Manager »

Review 1 of 4

Customer Service

Eren Cakmak
IT Administrator at Kemmler Kemmler GmbH
The customer support was excellent. We initially opened a post on the official StarWind Support page and received a...
Read full review of StarWind Virtual SAN »
NisarAhmad
Freelance Technology Writer at TechnologyAdvice
The technical support experience so far has been positive.
Read full review of StarWind Virtual SAN »
Carl Marshall
Network Administrator at Winchester Utility System
They've always been knowledgeable and friendly.
Read full review of StarWind HyperConverged Appliance »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin at Protect Fundus d.o.o.
We have found that we can get a quick response to questions on the forums.
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at Axanet GmbH
They were very friendly and helpful, staying professional and competent at all times.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Bern Farrant
Security and Systems Engineer at New Creation Consulting
The technical support is responsive and competent. If only more companies were like this...
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
Read full review of StarWind Virtual SAN »
Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Christopher Vlach
Operations Manager at The Lipman Company, Inc.
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
Read full review of StarWind Virtual SAN »
Anonymous User
Deputy Director at a government
Over a period of nine years, we applied three times to technical support. In all cases, the problem has been solved.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
Read full review of StarWind Virtual SAN »
Anonymous User
Automation Engineer at Wunderlich-Malec Engineering
Customer service gets back to you promptly and is highly knowledgeable.
Read full review of StarWind Virtual SAN »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
Anonymous User
System Administrator at Wilson Logistics
Technical support was very good.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Brendan
Technology Manager at Tryon International Equestrian Center
Their customer service and support are top-notch.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Systems/Network Administrator at Storm Industries, Inc.
Customer service is available 24/7 - which is great. They have more experience with the StarWind software than with...
Read full review of StarWind HyperConverged Appliance »
Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
Read full review of StarWind Virtual SAN »

Review 1 of 30

MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
Vendor support is another strong point of SUSE Linux Enterprise, with the support team generally being responsive and...
Read full review of SUSE Linux Enterprise »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
Once in a while, we contact technical support, although the systems are so stable that this rarely happens. We the...
Read full review of SUSE Linux Enterprise »
RanjitKumar1
Linux SRE at Accenture
We do not contact the technical support team. We refer to the documentation released by the vendor. They could...
Read full review of SUSE Linux Enterprise »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support services are good.
Read full review of SUSE Linux Enterprise »
Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
The support is good. I rate the support of SUSE NeuVector a nine out of ten.
Read full review of SUSE NeuVector »
Prashant Saxena
Client Technical Sales Specialist at IBM
We've dealt with technical support in the past and they've been okay. We have no complaints.
Read full review of SUSE Linux Enterprise »
Sachin Deorah
Technical Architect at BORN Group
We have not contacted Rancher's vendor technical support team as it wasn't necessary.
Read full review of SUSE Rancher »
Victor Estival
Developer Product Marketing Manager at Parity Technologies
I only opened a case when I did the update. They pointed me to the documentation and I felt silly as I could have...
Read full review of SUSE Manager »
Marek Uher
Expert Customer Solutions Designer at T-Mobile Czech Republic a.s.
The solution's support is complicated and depends on getting the right people.
Read full review of SUSE NeuVector »
Ajit Gite
Devops MAnager at DXC Technology
I rate the customer service 10 out of 10 because SUSE has 24/7 availability support, extended support, security,...
Read full review of SUSE Linux Enterprise »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
We had a SUSE partner and a sales manager who initially used to come to help us regarding some issues. After some...
Read full review of SUSE Manager »
Naveen Venugopal
Research Engineer at a educational organization
The technical support for IT and kernel-level OS issues is very good. However, it is less effective for...
Read full review of SUSE Linux Enterprise »
AnuragModi
Technical Architect at Peristent Systems
The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is...
Read full review of SUSE Linux Enterprise »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
I've never had to interact with technical support. I can't speak to how helpful or responsive they are.
Read full review of SUSE Linux Enterprise »
Nagendra Kavadi
Senior Manager at Cognizant
We have a dedicated engineer assigned to our project, and we get proper support from him.
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Consultant at a non-tech company
I would rate their support an eight out of ten. Generally, the support is good, but there are instances where the...
Read full review of SUSE Manager »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
We've dealt with technical support and found them to be helpful and responsive.
Read full review of SUSE Manager »
Anonymous User
System Engineer at a tech services company
Technical support is very strong. Many resources can be found on the internet. They offer enterprise-level support,...
Read full review of SUSE Linux Enterprise »
Anonymous User
SAP Director at a tech services company
Technical support is okay.
Read full review of SUSE Linux Enterprise »
Trevor Omondi
Enterprise Systems Engineer at a insurance company
Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is...
Read full review of SUSE Linux Enterprise »
Venkat_Rao
Senior Deputy General Manager - IT at Prestige Estates Projects Ltd
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to...
Read full review of SUSE Linux Enterprise »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
I had a very fine experience with the tech support team, and I found almost all the valuable information on the Mitel...
Read full review of SUSE Linux Enterprise »
Anonymous User
Systems Support Specialist at a hospitality company
I have never actually used the technical support. If I had an issue, then I would search the forums to find others...
Read full review of SUSE Linux Enterprise »
Anonymous User
Platform Solution Architect at a tech services company
We are satisfied with the technical support.
Read full review of SUSE NeuVector »
DeepakSingh11
Principal Consultant - Cloud Infra at Hid biochem
I rate the technical support a four to five out of ten.
Read full review of SUSE Linux Enterprise »
G Srivastava
Senior cloud engineer at a tech services company
Support for SUSE Linux Enterprise is good; we have logged several cases, and they have provided troubleshooting steps...
Read full review of SUSE Linux Enterprise »
Anonymous User
Senior Technical Project Manager at a university
I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE...
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Admin at a financial services firm
We do not pay for a subscription, so we do not get support. But out there, there are a lot of forums that can help us...
Read full review of SUSE Linux Enterprise »
Darryl Darling
Enterprise Solutions Architect at a tech services company
Unfortunately, I have not been overly impressed with their technical support, except on one occasion. I was...
Read full review of SUSE Linux Enterprise »

Review 1 of 30

Technical Support

No Data Available

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