Compare StarWind vs SUSE

StarWind

Based on 275 reviews.

SUSE

Based on 48 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

38 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

SUSE Linux Enterprise

13 reviews

SUSE NeuVector

4 reviews

SUSE Manager

3 reviews

Top Industries

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Julian Clarke
Solution Architect at a tech services company
My main use case for StarWind Virtual SAN is that I have implemented and managed several instances of StarWind, but...
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Sachin Deorah
Technical Architect at BORN Group
We are working with Rancher Desktop to run Kubernetes on local machines for testing and development purposes. We also...
Read full review of SUSE Rancher »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I used SUSE Linux personally, not on an admin level or for advanced purposes, but for regular use. I would play...
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
My use cases include using SUSE Manager for patching the Linux operating system. I used to use SUSE Manager in my...
Read full review of SUSE Manager »

Review 1 of 4

Customer Service

jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
Seth Weber
Network & Systems Administrator at Clarion Forest VNA
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
Eren Cakmak
IT Administrator at Kemmler Kemmler GmbH
The customer support was excellent. We initially opened a post on the official StarWind Support page and received a...
Read full review of StarWind Virtual SAN »
Bern Farrant
Security and Systems Engineer at New Creation Consulting
The technical support is responsive and competent. If only more companies were like this...
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
Read full review of StarWind HyperConverged Appliance »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Indeep G
Senior Systems Administrator at Prism Economics & Analysis
Their customer support is pretty quick a they respond usually in 24 hours and they will jump on a remote session to...
Read full review of StarWind Virtual Tape Library »
Tyler Funk
Sr. IT Systems Engineer at Weidner Property Management LLC
Customer support has gone above and beyond for me in the past, even though I'd forgotten to renew our support...
Read full review of StarWind Virtual SAN »
Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Anonymous User
Server Administrator at John Wood Community College
Technical support is quick to respond and proactive with our additional support.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Sr. Network Engineer at a computer software company
Customer service has always been excellent.
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
Anonymous User
IT at SOMIAC
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Systems/Network Administrator at Storm Industries, Inc.
Customer service is available 24/7 - which is great. They have more experience with the StarWind software than with...
Read full review of StarWind HyperConverged Appliance »
Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
Read full review of StarWind Virtual SAN »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Nikos Chavenetidis
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
It was great working with technical support. They took the time to address everything I needed to know.
Read full review of StarWind Virtual Tape Library »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »
SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Prashant Saxena
Client Technical Sales Specialist at IBM
We've dealt with technical support in the past and they've been okay. We have no complaints.
Read full review of SUSE Linux Enterprise »
AnuragModi
Technical Architect at Peristent Systems
The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is...
Read full review of SUSE Linux Enterprise »
ShaheenKapery
Solutions Architect at Altron
We rely more on community support through forums, which has been excellent.
Read full review of SUSE Linux Enterprise »
Ryan Vassallo
Head of Systems and infrastructure at a hospitality company
Technical support has been helpful and responsive. They are quite knowledgeable.
Read full review of SUSE NeuVector »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support services are good.
Read full review of SUSE Linux Enterprise »
RanjitKumar1
Linux SRE at Accenture
We do not contact the technical support team. We refer to the documentation released by the vendor. They could...
Read full review of SUSE Linux Enterprise »
Marek Uher
Expert Customer Solutions Designer at T-Mobile Czech Republic a.s.
The solution's support is complicated and depends on getting the right people.
Read full review of SUSE NeuVector »
NarsingThakur
Solution Architect at YASH Technologies
We have not used technical support. Everything has been seamless without any problems. But we know that SUSE support...
Read full review of SUSE Linux Enterprise »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
Once in a while, we contact technical support, although the systems are so stable that this rarely happens. We the...
Read full review of SUSE Linux Enterprise »
Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
We had a SUSE partner and a sales manager who initially used to come to help us regarding some issues. After some...
Read full review of SUSE Manager »
Sachin Deorah
Technical Architect at BORN Group
We have not contacted Rancher's vendor technical support team as it wasn't necessary.
Read full review of SUSE Rancher »
Anonymous User
DevOps Strategist at a marketing services firm
We haven't had to contact SUSE support thus far.
Read full review of SUSE Linux Enterprise »
Anonymous User
General Manager at a tech vendor
I don't have personal experience with the support - however my experience with selling subscription and support...
Read full review of SUSE Linux Enterprise »
Darryl Darling
Enterprise Solutions Architect at a tech services company
Unfortunately, I have not been overly impressed with their technical support, except on one occasion. I was...
Read full review of SUSE Linux Enterprise »
Nasri Nabil
Head of Service at a tech services company
We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia.
Read full review of SUSE Linux Enterprise »
Anonymous User
Senior Technical Project Manager at a university
I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE...
Read full review of SUSE Linux Enterprise »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
I had a very fine experience with the tech support team, and I found almost all the valuable information on the Mitel...
Read full review of SUSE Linux Enterprise »
Anonymous User
Systems Support Specialist at a hospitality company
I have never actually used the technical support. If I had an issue, then I would search the forums to find others...
Read full review of SUSE Linux Enterprise »
NagendraKavadi
Systems Analyst at a retailer
We have a dedicated engineer assigned to our project, and we get proper support from him.
Read full review of SUSE Linux Enterprise »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I did not reach out to customer service or tech support. I found the needed information easily on community forums...
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Admin at a financial services firm
We do not pay for a subscription, so we do not get support. But out there, there are a lot of forums that can help us...
Read full review of SUSE Linux Enterprise »
Anonymous User
System Engineer at a tech services company
Technical support is very strong. Many resources can be found on the internet. They offer enterprise-level support,...
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Consultant at a non-tech company
I would rate their support an eight out of ten. Generally, the support is good, but there are instances where the...
Read full review of SUSE Manager »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
We've dealt with technical support and found them to be helpful and responsive.
Read full review of SUSE Manager »
DeepakSingh11
Principal Consultant - Cloud Infra at Hid biochem
I rate the technical support a four to five out of ten.
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
Their support is adequate. I wonder how they can improve their service.
Read full review of SUSE Manager »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
I've never had to interact with technical support. I can't speak to how helpful or responsive they are.
Read full review of SUSE Linux Enterprise »
Anonymous User
Platform Solution Architect at a tech services company
We are satisfied with the technical support.
Read full review of SUSE NeuVector »
Ahemd Khalil
DevOps Engineer at MTS
The technical support provided by SUSE in Egypt includes a technical engineer specific for our POC. However, I found...
Read full review of SUSE NeuVector »

Review 1 of 30

Technical Support

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