Compare Splunk vs Threat Stack

Splunk

Based on 208 reviews.

Threat Stack

Based on 8 reviews.

Latest Research

Threat Stack Cloud Security Platform vs. Splunk User Behavior Analytics

Updated: July 2022

Splunk User Behavior Analytics vs. Threat Stack Cloud Security Platform

Updated: July 2022

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Threat Stack Cloud Security Platform

StatusPage.io, Walkbase, Spanning, DNAnexus, Jobcase, Nextcapital, Smartling, Veracode, 6sense

Popular Solutions

Splunk

69 reviews

Splunk Phantom

8 reviews

Splunk Cloud

7 reviews

Threat Stack Cloud Security Platform

2 reviews

Top Industries

Computer Software Company

23%

Comms Service Provider

20%

Financial Services Firm

11%

Government

Computer Software Company

24%

Comms Service Provider

20%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

HariHaran
Technical Analyst at a tech vendor
We are doing some automation on the SIM and we are getting some SIMS and we are looking for some automation to...
Read full review of Splunk Phantom »
AlexandruAdamovici
Operations Manager at Langdon systems
We primarily use the solution for monitoring, intrusion detection, and prevention. It is mostly a lot of security and...
Read full review of Splunk Cloud »
Anonymous User
Director INTS IT Resiliency at a financial services firm
I work for the Royal Bank of Canada. I work in a group called Investor and Treasury Services IT. We take care of all...
Read full review of Splunk IT Service Intelligence (ITSI) »
Anonymous User
Security Engineer at a recreational facilities/services company
We are using Splunk in the standard information security use case. We're also using it for various application use...
Read full review of Splunk »
Anonymous User
Global Engineer at a financial services firm
We use the solution to feed telemetry data from the network into the collective for display-only. We haven't yet come...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Skyler Cain
Software Development Manager at Rent Dynamics
Our primary use case for Threat Stack comes from the fact that we are a smaller company and we don't have dedicated...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 1

Customer Service

Ali Tamimi
Managing Director at Hayyan Horizons
Technical support is average. It's not bad, but it's not excellent either.
Read full review of Splunk User Behavior Analytics »
Tony Fabrikant
CTO at IHS Markit
Our internal tools team did work with the Splunk support team extensively. I was not directly involved, but from my...
Read full review of Splunk »
jorgenoguerah
IT Infrastructure Architect at a tech company
I used support a little bit for some templates for formatting data from Cisco and Fortinet logs. They were very fast...
Read full review of Splunk »
Al Sedghi
Chief Technology Officer at a tech consulting company
Prior to Splunk acquiring Phantom, the support for this solution was subpar. Now, however, the support model has...
Read full review of Splunk Phantom »
Christopher Mooney
Incident Manager at CyberCore Technologies
The community (Splunk Answers/Slack Channel/User Groups) can help get you started.
Read full review of Splunk »
Oscar Montufar
Operation Manager at Totalplay
We have had positive experiences using customer service and support.
Read full review of Splunk IT Service Intelligence (ITSI) »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
If you get the right people engaged, support can be a bliss.
Read full review of Splunk »
Rudi Wicaksono
Architecture and Security Team Leader at Offshore North West Java (ONWJ)
Splunk needs local technical support.
Read full review of Splunk »
DonaldBaldwin
Principal Enterprise Architect at Aurenav Sweden AB
We don't use technical support very much. We've been using it for so long, we generally understand it and do not...
Read full review of Splunk »
Balamurali Vellalath
Practice Head-CyberSecurity at a tech services company
In terms of technical support, we don't have any issues, as the professional services which they have extended to us...
Read full review of Splunk »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
I have received a very good response from support that I have not seen in more than 10 years of my experience.
Read full review of Splunk »
Anonymous User
Vice President Hybrid Cloud Operations at a computer software company
We have received good technical support when needed.
Read full review of SignalFx »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Insights for Infrastructure »
Anonymous User
Account Manager at a tech services company
Professional support is great, but too expensive. Otherwise content published over website is good.
Read full review of Splunk »
Anjani Kumar
System Engineer at a computer software company
We used to support a few times and our experience was good. I would rate the support from Splunk a four out of five.
Read full review of Splunk »
Anonymous User
Cyber Security Solution Architect at a tech services company
I don't have any experience with their technical support. My customer was using it in their company, and I had some...
Read full review of Splunk Phantom »
Anonymous User
Vice Manager at a comms service provider
It’s easy to obtain support from Splunk for technical issues. We also have enough knowledge ourselves to apply fixes.
Read full review of Splunk »
Ermal Galo
Information Security Officer at a financial services firm
We have a technical support contract. For the most part, we can do it probably ourselves. When technical support...
Read full review of Splunk »
Anonymous User
Director of Technology at a insurance company
The support's been good from what I've heard. If it weren't, it would've been escalated to me.
Read full review of Splunk User Behavior Analytics »
Anonymous User
CEO at a tech services company
Our team provides technical support. I have not communicated with technical support.
Read full review of Splunk »
Anonymous User
Lead Splunk Architect at a financial services firm
In my opinion Splunk has three levels of support. First level is their forum (Splunk Answers). The Forum is very rich...
Read full review of Splunk »
Anonymous User
Senior Informatica Administrator at a computer software company
We have used Splunk tech support often. If we have a critical issue such as server down or frequently occurring...
Read full review of Splunk »
Anonymous User
Systems/Applications Specialist
Customer Service: Splunk have dedicated staff trying to change the world for the better. Technical Support: Splunk...
Read full review of Splunk »
Anonymous User
Senior Manager, Analytics & Insights at a consultancy
We have contacted the support and most of the reasons we have contact support has been project-related. For example,...
Read full review of Splunk »
Anonymous User
Specialist Master, Cyber Risk at a tech vendor
Technical support is excellent! It is of top notch level. The customer support folks really know their stuff, the...
Read full review of Splunk »
Anonymous User
Enterprise Client Executive at a tech services company
Their support is good.
Read full review of Splunk »
Anonymous User
Sr BigData Infrastructure Architect at a hospitality company
I have not had direct experience with the Splunk technical support because I leave it to the other teams in our...
Read full review of Splunk Cloud »
Anonymous User
Technical manager at a tech services company
Technical support is customer-friendly.
Read full review of Splunk »
Anonymous User
User at a tech services company
With technical support, there is a strict SLA that is published. It's public and except for one case, which was very...
Read full review of Splunk IT Service Intelligence (ITSI) »
Anonymous User
Security Operations Center Manager
The technical support is good.
Read full review of Splunk User Behavior Analytics »

Review 1 of 30

Vincent Romney
Director of Information Security at Younique Products
Their technical support is very good. I have found them to be extremely responsive and accurate. They've been...
Read full review of Threat Stack Cloud Security Platform »
Kevin Johnson
Lead Security SRE at InVision
Tech support is fantastic. We're a very advanced shop. We're not patting ourselves on the back, it's just that we...
Read full review of Threat Stack Cloud Security Platform »
Skyler Cain
Software Development Manager at Rent Dynamics
It's hard for me to evaluate their technical support because I've only had one issue and it was just a question on...
Read full review of Threat Stack Cloud Security Platform »
Eric Cohen
Sr. Director Information and Security for PureCloud at Genesys Telecommunications Laboratories
We have used Threat Stack's technical support and they've been great. We contact Threat Stack and we hear back pretty...
Read full review of Threat Stack Cloud Security Platform »
Cloudstronaut
IT Engineer at a consultancy
The technical support is really very good.
Read full review of Threat Stack Cloud Security Platform »
Anonymous User
Director of Security at Eventbrite
The technical support is excellent. We email them very frequently. I don't what they would call this level of...
Read full review of Threat Stack Cloud Security Platform »
Chris Murdock
Security Architect at a tech services company
I used the technical support on limited occasions. They were timely and quickly got me to resolution.
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 7

Technical Support

No Data Available

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