Compare Splunk vs Threat Stack

Splunk

Based on 402 reviews.

Threat Stack

Based on 8 reviews.

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Threat Stack Cloud Security Platform

StatusPage.io, Walkbase, Spanning, DNAnexus, Jobcase, Nextcapital, Smartling, Veracode, 6sense

Popular Solutions

Splunk Enterprise Security

72 reviews

Splunk Cloud Platform

28 reviews

Splunk SOAR

24 reviews

Threat Stack Cloud Security Platform

0 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

14%

Government

Comms Service Provider

Computer Software Company

24%

Financial Services Firm

14%

Comms Service Provider

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rodney Riettie
Software Engineer at a healthcare company
We mainly use it for different divisions and departments within our company to keep track of our systems' health. We...
Read full review of Splunk Infrastructure Monitoring »
GauravGupta6
Project Team Lead - Devops at a financial services firm
We use Splunk APM to monitor the performance of our applications.
Read full review of Splunk APM »
Wojtek Witowski
Product Owner at Danske Bank
We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when...
Read full review of Splunk On-Call »
Sameep Agarwal.
Group manager at HCM Technologies
We deploy Splunk for law enforcement agencies facing attacks from threat actors in China, Iran, and Pakistan. It...
Read full review of Splunk Enterprise Security »
Thana Sekara
Build Managememnt System lead at JLL
We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors...
Read full review of Splunk Enterprise Platform »

Review 1 of 5

Skyler Cain
Software Development Manager at Rent Dynamics
Our primary use case for Threat Stack comes from the fact that we are a smaller company and we don't have dedicated...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 1

Customer Service

SoheylNorozi
IT Consultant at a tech services company
I am happy with the support, how they respond and help to solve issues.
Read full review of Splunk Infrastructure Monitoring »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The technical support is good. However, there is a lot of delay nowadays. The last time we raised a case, it took...
Read full review of Splunk Enterprise Security »
GauravGupta6
Project Team Lead - Devops at a financial services firm
Splunk APM customer support is helpful. They promptly acknowledge requests and provide regular updates. They've been...
Read full review of Splunk APM »
Mohammed Ibrahim Khan
Dev/DevOps(Build/Deployment/TE Support) & Governance(Audit, Intake and Currency) at a financial services firm
I have not needed to use the support.
Read full review of Splunk Cloud Platform »
Rishabh Gandhi
Senior Security Analyst at Inspira Enterprise India Pvt. Ltd.
We have not yet contacted Splunk's technical support, but we do get regular emails from them providing some context...
Read full review of Splunk Enterprise Security »
Sameep Agarwal.
Group manager at HCM Technologies
I rate Splunk support 10 out of 10. Splunk has lots of training materials online where our engineers can learn at...
Read full review of Splunk Enterprise Security »
SAURABHYADAV4
Technical Specialist at HCL Technologies Limited
I rate Splunk support 8 out of 10. They're good, but I think there is room to improve because Splunk is the market...
Read full review of Splunk Enterprise Security »
Pulkit Thakur
Data Engineering Sr Analyst at Accenture
I would rate the solution’s support around seven to eight.
Read full review of Splunk SOAR »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
The technical support is a bit expensive but they respond quickly.
Read full review of Splunk Enterprise Security »
Yash-Gupta
Analyst, TSG Information Security Cyber Operations at a consultancy
Support is quite responsive. They also offer 24/7 support services.
Read full review of Splunk Enterprise Security »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
We tend to support our customers. We can troubleshoot for customers. We also use Splunk technical support, and they...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
ICT Services Manager at a computer software company
I appreciate that whenever we have an issue, we have very good support. If there is something wrong, I always have...
Read full review of Splunk On-Call »
Anonymous User
Director - Corporate Infrastructure at a tech services company
We initially contacted their support during the implementation. It was not for a very complex issue. It was more for...
Read full review of Splunk Cloud Platform »
Anonymous User
Head of Cyber Security Operations Centre at a comms service provider
I've never actually opened a ticket with Splunk technical support in the past. I can't speak to how helpful or...
Read full review of Splunk SOAR »
Anonymous User
Incident Manager at a manufacturing company
I usually go to forums and discussions to get answers to my issues. You might need a Splunk account username to talk...
Read full review of Splunk Cloud Platform »
Oluwaseun Oke
Owner at Py Concepts
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Admin at a healthcare company
Their support is great, especially the agent that we have now. They're very responsive, willing to help out, and give...
Read full review of Splunk Cloud Platform »
Anonymous User
Cloud Cybersecurity Engineer at a tech services company
Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Informatica Administrator at a computer software company
We have used Splunk tech support often. If we have a critical issue such as server down or frequently occurring...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Cloud Operations Analyst at a tech vendor
The support team is very competent.
Read full review of Splunk Enterprise Security »
Anonymous User
Tech Lead Security at a comms service provider
Their sales support and tech support are really bad. They take really long to respond.
Read full review of Splunk Enterprise Security »
Al Sedghi
Chief Technology Officer at Globalnet Research Corporation
Prior to Splunk acquiring Phantom, the support for this solution was subpar. Now, however, the support model has...
Read full review of Splunk SOAR »
Anonymous User
Director General de España at a cloud provider
I don't know about their support. I don't work with it much. On an activity level, I'm not so close to the platform....
Read full review of Splunk Enterprise Security »
ShabbeerNasrudeen
Solution Architect(Splunk- Log Management) at Tata Consultancy
The Splunk technical support meets all the SLAs. There's a P1, P2, and P3 categories, and the support is being...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Sr. director of Enterprise Architecture at a recreational facilities/services company
I could not interact with them very much, but I have people who do. It is not often a pretty experience. From what I...
Read full review of Splunk Cloud Platform »
Anonymous User
Sr. IT Manager at a government
Technical support is usually pretty good. They are responsive, knowledgeable, and helpful.
Read full review of Splunk Enterprise Security »
BertDrijver
Consultant at Kienia
Technical support is good. We had them visit a couple of times and it was very good. I would rate them an eight out...
Read full review of Splunk User Behavior Analytics »
Siraj Moosakoya.
Senior Network Administrator at a comms service provider
I rate Splunk support an eight out of ten.
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support here in South Africa hasn't been great, but I understand why as we make up less than 3% of...
Read full review of Splunk Enterprise Security »
Anonymous User
Automation Specialist, Analytics at a computer software company
I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Vincent Romney
Director of Information Security at Younique, LLC
Their technical support is very good. I have found them to be extremely responsive and accurate. They've been...
Read full review of Threat Stack Cloud Security Platform »
Anonymous User
Director of Security at Eventbrite
The technical support is excellent. We email them very frequently. I don't what they would call this level of...
Read full review of Threat Stack Cloud Security Platform »
Skyler Cain
Software Development Manager at Rent Dynamics
It's hard for me to evaluate their technical support because I've only had one issue and it was just a question on...
Read full review of Threat Stack Cloud Security Platform »
Cloudstronaut
IT Engineer at a consultancy
The technical support is really very good.
Read full review of Threat Stack Cloud Security Platform »
Eric Cohen
Sr. Director Information and Security for PureCloud at Genesys Telecommunications Laboratories
We have used Threat Stack's technical support and they've been great. We contact Threat Stack and we hear back pretty...
Read full review of Threat Stack Cloud Security Platform »
Kevin Johnson
Lead Security SRE at InVision
Tech support is fantastic. We're a very advanced shop. We're not patting ourselves on the back, it's just that we...
Read full review of Threat Stack Cloud Security Platform »
Anonymous User
Security Architect at a tech services company
I used the technical support on limited occasions. They were timely and quickly got me to resolution.
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 7

Technical Support

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