Compare SonicWall vs Stormshield

SonicWall

Based on 291 reviews.

Stormshield

Based on 20 reviews.

Sample Customers

SonicWall Capture Client

Luton College

Stormshield Endpoint Security

Arkoon, Netasq

Popular Solutions

SonicWall NSa

14 reviews

SonicWall TZ

11 reviews

SonicWall NSv

19 reviews

Stormshield Network Security

1 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Comms Service Provider

18%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a computer software company
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Benjamin
Network Engineer at a tech services company

Read full review of Stormshield Network Security »
Anonymous User
The Chief of IT security department at a financial services firm

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

Rias Majeed
CTO at a tech services company
The technical support from SonicWall is okay. I have been in this field for the last 30 years. Therefore, most of the...
Read full review of SonicWall SMA »
Sumesh Panikkar
Senior IT Infrastructure Engineer at a construction company
The technical support team is very good. We can contact the team by phone or email.
Read full review of SonicWall NSv »
Pawel Najsarek
Technical Support Engineer at a tech services company
Technical support is good.
Read full review of SonicWall SMA »
Rich Hoult
President at a tech services company
I rate SonicWall support six out of 10. The tech support could be better. There's definitely a language barrier when...
Read full review of SonicWall TZ »
Shaik Parveez
Network Engineer at a tech services company
The support offered by SonicWall is good. I would rate them a six or seven out of ten.
Read full review of SonicWall NSa »
Parvendra Kumar
Project Manager in IT at a outsourcing company
Customer support for SonicWall NSv is very good. Whenever I create a case regarding any issue, their support is...
Read full review of SonicWall NSv »
Luke Wainwright
Cybersecurity Engineer at a retailer
I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with...
Read full review of SonicWall NSa »
Joydeep Dey
System Administrator at a comms service provider
The technical support was not able to resolve some of my issues.
Read full review of SonicWall TZ »
SSL
Senior IT Consultant at a tech consulting company
During the Dell years, support was terrible. It has since improved.
Read full review of SonicWall NSa »
Anonymous User
Network Security Engineer at a tech services company
We did not require technical support.
Read full review of SonicWall NSa »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
Anonymous User
Senior System Administrator at a government
We have been very satisfied with the technical support.
Read full review of SonicWall NSa »
RENE MOLINA
CONSULTOR at a non-tech company
Technical support is very good.
Read full review of SonicWall TZ »
Anonymous User
IT Infrastucture - Cloud Admin at a tech company
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSa »
Ralf Sooth
CEO at a tech services company
The technical support is fine. There's nothing to complain about.
Read full review of SonicWall Mobile Connect »
Yasser Hamed
Founder at a maritime company
We contacted technical support over the issue with the logs stopping. They did something on the backend and the...
Read full review of SonicWall Email Security »
Benjamin Nierman
President at a consultancy
I have had plenty of interactions with SonicWall TZ's technical support. The quality of tech support can vary....
Read full review of SonicWall TZ »
Anonymous User
DPO - Especialista em Proteção de Dados at a tech services company
We don't like the technical support much. There is a long wait time to get a response.
Read full review of SonicWall TZ »
Jefferson Monfardini
IT Director at a tech services company
Technical support is very good.
Read full review of SonicWall Email Security »
Sadiq Abdulwahab
Network Administrator at a printing company
There is no support offered in my country. The closest options may be South Africa and Dubai, but with the time...
Read full review of SonicWall Email Security »
Anonymous User
Product Manager at a tech services company
They are good enough.
Read full review of SonicWall TZ »
Anonymous User
ICT Consultant at a tech services company
I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved...
Read full review of SonicWall NSa »
Anonymous User
IT Manager at a insurance company
The support of the solution has been good. We normally go through our partner support but if anything is outside the...
Read full review of SonicWall NSa »
VINEETHBABU P
Senior Network Engineer at a healthcare company
We experienced a very good level of support from the vendor and they have assisted us in real time via remote session...
Read full review of SonicWall TZ »
John Tallon
Managed Services Engineer at a tech services company
Customer support is excellent, and every time I have had to call with any issues, they have been resolved right away.
Read full review of SonicWall NSv »
Anonymous User
Network Architect at a computer software company
I would rate customer support for SonicWall NSv as 7 or 8 on a scale of 1 to 10.
Read full review of SonicWall NSv »
Anonymous User
Network Admin at a tech services company
Customer Service: 7/10 Technical Support: 9/10
Read full review of SonicWall TZ »
MuraliGovindarajan
Senior Manager at a insurance company
The SonicWall TZ support is okay overall but could be improved in many ways.
Read full review of SonicWall TZ »
Sergi Pinto
Internet Manager at a computer software company
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »
Kenneth Eygenraam
Solutions Architect at a tech services company
The technical support from SonicWall is good. However, if it were easier to access where you were not stuck in a...
Read full review of SonicWall NSa »

Review 1 of 30

Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
George Ng
manager at a retailer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at a financial services firm
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at a consultancy
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at a real estate/law firm
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »

Review 1 of 14

Technical Support

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