Compare Sonatype vs Veracode

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Popular Solutions

Sonatype Lifecycle

5 reviews

Sonatype Nexus Repository

1 reviews

Sonatype Repository Firewall

1 reviews

Veracode

29 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

22%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

@RahulVerma
Presales Engineer at a outsourcing company
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
Thien Phan
Platform Engineer at a financial services firm
I am using the Sonatype Nexus Repository and it's working well with the corporation. I have not purchased the...
Read full review of Sonatype Nexus Repository »
AbhilashJain
DevOps engineer at a tech vendor
Whenever we have builds, we upload our builds or artifacts to Sonatype Container. This is the basic purpose. Sonatype...
Read full review of Sonatype Container »
Jay-Kim
CEO at a tech services company
Many companies, including ours, use Nexus Repository due to concerns about malware and critical vulnerabilities....
Read full review of Sonatype Repository Firewall »

Review 1 of 4

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

@RahulVerma
Presales Engineer at a outsourcing company
Customer support has been quite responsive, usually getting back to us within a couple of hours. Teams are flexible...
Read full review of Sonatype Lifecycle »
Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
Yogesh Fulsunge
Senior Consultant at a tech vendor
The technical support is good, although I have not had to work with the technical support a lot.
Read full review of Sonatype Nexus Repository »
SrinathKuppannan2
Integration Manager at a comms service provider
The support was good. However, getting the right resources for specific activities is a problem. Once an issue is...
Read full review of Sonatype Lifecycle »
Axel Niering
Software Architect Sales Systems at a tech services company
The customer service and support are good because if there are some problems, we can open a ticket there. And...
Read full review of Sonatype Nexus Repository »
Michael Esmeraldo
Sr. Enterprise Architect at a insurance company
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Lifecycle »
Wes Kanazawa
Sr. DevOps Engineer at a insurance company
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
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Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
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Anonymous User
Security DevOps Engineer at a legal firm
The technical support is adequate, but I did experience a frustrating issue once. They could benefit from a dedicated...
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Anonymous User
Technical Consultant at a computer software company
I rate the technical support from Sonatype Nexus Lifecycle a six out of ten.
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Anthony Evans
Chief, Enterprise Automated Deployment (EAD) Branch at a government
Tech support is fine, they're very responsive.
Read full review of Sonatype Nexus Repository »
Anonymous User
Java Development Manager at a government
Technical support has been really prompt.
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Jumani Blango
Adjunct at a university
I've never had to contact technical support.
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ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
Read full review of Sonatype Lifecycle »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Bernard Parinas
Co-Founder at a tech services company
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Lifecycle »
Andy Cox
Product Strategy Group Director at a tech services company
The technical support is generally good. A couple of years ago there were some things that had been logged and that...
Read full review of Sonatype Lifecycle »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Goutham Kumar
Principal DevSecOPs at a computer software company
The technical support is good. I would rate them as eight out of ten. They are helpful when we raise any tickets.
Read full review of Sonatype Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
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Anonymous User
Security Consultant at a financial services firm
I would rate Sonatype's technical support a solid ten out of ten. They are highly engaged, conduct weekly meetings to...
Read full review of Sonatype Lifecycle »
ManojKumar9
Systems Analyst at a financial services firm
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Lifecycle »
Anonymous User
Architect at a consultancy
Sonatype's technical support is excellent: Very fast response time, they're very knowledgeable. They know exactly...
Read full review of Sonatype Nexus Repository »
Vincenzo Fioravanti
Software analyst at a financial services firm
The technical support is good.
Read full review of Sonatype Lifecycle »
Shubham Shrivastava
Engineering Tools and Platform Manager at a comms service provider
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
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Anonymous User
Vice President, Cybersecurity at a financial services firm
We have a weekly call with their technical support team. Their service has improved dramatically since they allocated...
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Anonymous User
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
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Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »

Review 1 of 30

Miodrag Zarev
Senior Software Engineer at a tech vendor
I rate Veracode support nine out of 10 in its current state, but given our problems in the past, I might rate it...
Read full review of Veracode »
UmarQureshi
Security Lead at a retailer
The technical support is excellent. They have application security experts. If we have an issue within the platform,...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
I rate Veracode support 10 out of 10. Their customer support is incredible. If I have any issues, I can immediately...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at a consultancy
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Ujjwal Sachdeva
Data scientist at a financial services firm
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Jan Pašek
Tech Lead at a financial services firm
I have only one experience with Veracode support, but it was very positive. I used the schedule consultation feature...
Read full review of Veracode »
Daniel Krivda
DevOps Engineer at a insurance company
I worked with the technical support to integrate some things. One of our private cloud providers only had old...
Read full review of Veracode »
Alex Fuglaar
Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veracode »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
Read full review of Veracode »
Anonymous User
Assistant Vice President of Programming and Development at a financial services firm
We have rarely needed to use tech support, and when we have it has performed as expected.
Read full review of Veracode »
Stephen Cook
Systems Engineer at a logistics company
I rate Veracode support a nine out of ten. Veracode's support team has always been helpful. When we contact them by...
Read full review of Veracode »
Michael Calabrese
Vice President of Engineering at a tech vendor
The one time I had to use their technical support for the bug where a code check dies, I found them a little...
Read full review of Veracode »
Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
Read full review of Veracode »
Swarup M
Security Analyst at a tech services company
Support is very good. The support team resolves some issues within 24 hours.
Read full review of Veracode »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »
Gangadhar Reddy
System Engineer at a tech vendor
We only had to use the technical support once and it was fine.
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech services company
Service and support is always helpful and knowledgeable. Turnover seems to be an issue. We are frequently being...
Read full review of Veracode Security Labs »
Anonymous User
Chief Information Security Officer
I don't believe that the team has had any problem going on to the website, downloading the static code, or running...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
Read full review of Veracode »
Anonymous User
Junior Developer Intern at a insurance company
I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me...
Read full review of Veracode »
Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »
Anonymous User
Senior Manager Cyber Security at a tech services company
There are cultural differences in the way we communicate with people from different countries. So, when a Japanese...
Read full review of Veracode »
Anonymous User
Head of Technology. at a tech services company
It is excellent.
Read full review of Veracode »
ShubhamMittal
Data Research Analyst & Business Development at a marketing services firm
The support team could be more responsive, and the dependency of users on the support team is too high and should be...
Read full review of Veracode »
Brian Felker
Application Security Engineer at a tech services company
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
SrikanthRaghavan
Principal Architect at a consultancy
We have an enterprise license and direct connection with the Veracode team. I consulted their team about a couple of...
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Srinivasa Rao Kuruba
Manager, Information Technology at a tech services company
The customer support was two-pronged. One was the security consultation and that was top-notch. The security support...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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