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SolarWinds vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SolarWinds
Based on 403 reviews.
Zendesk
Based on 72 reviews.
Latest Research
Overview
SolarWinds Inc. develops enterprise information technology infrastructure management software for IT professionals. In 2007, SolarWinds raised funding from Austin Ventures, Bain Capital and Insight Venture Partners. SolarWinds completed its initial public offering of $112.5 million in 2009. In 2012, SolarWinds' total revenue reached $269 million. In June 2014, the company purchased the Swedish web-monitoring company Pingdom.
Information Not Available
Sample Customers
Samanage
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
SolarWinds Web Help Desk
Instacart
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
21%
Manufacturing Company
6%
Performing Arts
6%
Educational Organization
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
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Technical Support
No Data Available
No Data Available
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