Compare Sisense vs Splunk

Sisense

Based on 49 reviews.

Splunk

Based on 1252 reviews.

Latest Research

Buyer's Guide

Sisense vs. Splunk Cloud Platform

November 2026

Splunk Cloud Platform vs. Sisense

Updated: November 2026

Buyer's Guide

Sisense vs. Splunk Cloud Platform

November 2026

Sisense vs. Splunk Cloud Platform

Updated: November 2026

Sample Customers

Sisense

Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo

Splunk Cloud Platform

Mindtouch

Popular Solutions

Sisense

9 reviews

Splunk Enterprise Security

167 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

61 reviews

Top Industries

Outsourcing Company

12%

Construction Company

12%

Financial Services Firm

10%

Comms Service Provider

10%

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Anuj Gupta
Devops Specialist at Amdocs
I use Splunk Cloud Platform to monitor servers, databases, and Kubernetes infrastructure. Infrastructure monitoring...
Read full review of Splunk Cloud Platform »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Yasir Amin
Sr. Solution Architect, Project Manager at The National Commercial Bank
The primary use case for Splunk AppDynamics is to find the root cause diagnostics for issues. I am currently using...
Read full review of Splunk AppDynamics »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I have been working for the past two to three years in the agriculture skilling sector. I work at the intersection of...
Read full review of Splunk Observability Cloud »

Review 1 of 5

Customer Service

Brad Dyke
DSRE Director Of Dev Ops/Operations (Management Executive) at a outsourcing company
I find customer support for Sisense to be good. I would rate customer support an eight on a scale of one to ten.
Read full review of Sisense »
FernandoMorote
Senior Software Engineer/BI Data Analyst at a analyst firm
They have a very good customer support team. We have biweekly meetings with them and they are very helpful.
Read full review of Sisense »
Vishal Halbe
System Integration Specialist at a non-profit
Customer support is good enough.
Read full review of Sisense »
Gemipas Micah
Lead Software Engineer at Ernst & Young
Sisense customer support is proactive and responsive.
Read full review of Sisense »
Asadikram Ram
Data Engineer at a tech vendor
I have not reached out to customer support frequently, only two or three times, and I found them really useful and...
Read full review of Sisense »
Wiboon Thabsuwan
Senior Consultant at IMD Company Limited
Technical support at Sisense is good.
Read full review of Sisense »
Sridhar Adduri
Business Intelligence Specialist at University of Central Missouri
The solution's technical support team is good.
Read full review of Sisense »
Wiboon Thabsuwan
Senior Consultant at IMD Company Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Sisense »
Anonymous User
Vice President of Information Technology at a manufacturing company
We have used the Technical Support resources on 3 or 4 occasions during the implementation and the group is very...
Read full review of Sisense »
Anonymous User
Senior IT Project Manager at a government
Customer Service: The Sisense customer service group is fabulous. They answer all our questions and respond to our...
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Anonymous User
Section Editor: Print Software at a printing company
The sales experience was a real differentiation for Sisense. The customer service has been awesome so far, granted we...
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Anonymous User
Infrastructure Expert at a tech services company
From what little I had to talk to SiSense, their CS department was top notch and had an answer for any question I...
Read full review of Sisense »
Anonymous User
Director, Business Operations at a university
Technical support is very responsive and helpful in providing links to various solutions to problems and questions...
Read full review of Sisense »
Anonymous User
Director of Commercial Solutions
Customer Service: Exceptional. The pre-sales support was outstanding - the team was patient, generous, and highly...
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Anonymous User
Manager, Advancement Information Services at NC State University
Customer Service: Customer service is very good and responsive. Technical Support: Technical support is good.
Read full review of Sisense »
Anonymous User
Senior Data Architect at a marketing services firm
The customer service provided by Sisense is excellent. It's clear that the company is invested in their clients...
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Anonymous User
Staff Business Data Analyst/ Business Data Manager
Customer Service: Very good. Technical Support: Very good.
Read full review of Sisense »
Anonymous User
Techno-Functional Consultant at a tech consulting company
Customer Service: Satisfactory, with opportunity to improve. Some issues are speedily handled, however, others take...
Read full review of Sisense »
Anonymous User
Data Scientist at a computer software company
The customer support was good; they usually responded fast, but sometimes it was challenging because our use case was...
Read full review of Sisense »
Anonymous User
Project Manager at a tech services company
The customer support is good. We typically get responses within 24 hours.
Read full review of Sisense »
Anonymous User
Product Owner of Business Intelligence at a computer software company
Customer Service: Excellent. I am confident I will receive a response within the same day and usually much sooner...
Read full review of Sisense »
Anonymous User
Director of Information Systems at a logistics company
Customer Service: Excellent customer service both pre-sales and post. Technical Support: Technical support has been...
Read full review of Sisense »
Anonymous User
Business Analyst at a media company
I’d like to highlight the good and quick support, which always tries to find a custom solution for any issues either...
Read full review of Sisense »
Chris Grimsley
Business Intelligence Manager at a tech services company
Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and...
Read full review of Sisense »
Francois Van Vuuren
Senior Director, Clinical Data Systems & Programming at a consultancy
Customer support is very good. I rate the customer support a 10 because they are very good.
Read full review of Sisense »
Jason Berman
Business Intelligence & Reporting Manager at a tech vendor
During the process, I had a fully dedicated resource on my team, and I engaged with them twice a week. The support...
Read full review of Sisense »
Anonymous User
Senior Manager of IT at a retailer
Customer Service: Customer service has been excellent. Technical Support: Technical support is very good. The rapid...
Read full review of Sisense »
Anonymous User
Network & Systems Administrator at a non-tech company
I rate technical support extremely high. They put a lot of effort into support; guys even write plugins to enhance...
Read full review of Sisense »

Review 1 of 28

Nuno Rosa
Principal Consultant at Infosys
I would rate Splunk's vendor support as an eight. While some staff are not as helpful, there are many who are good...
Read full review of Splunk AppDynamics »
Chimdi Profitearne
Cybersecurity and Ethical Hacking at NUPAT TECHNOLOGIES
I have not needed any help from the support team at Splunk before, so I have not required any assistance from them.
Read full review of Splunk Enterprise Security »
Siddharth_Jain
AIOPS Consultant at AIOPS Consultant
I've contacted technical support. They were good in terms of experience. The cloud support is excellent.
Read full review of Splunk ITSI (IT Service Intelligence) »
John Yuko
Assistant Manager ICT - Projects at I&M Bank Ltd
The technical support has been quite helpful.
Read full review of Splunk Enterprise Security »
RijoMundassery
Splunk Consultant at a financial services firm
They are good. They respond based on the SLAs. The quality of service depends on how informative you are when you...
Read full review of Splunk ITSI (IT Service Intelligence) »
Mohsin Mehdi
Cybersecurity Integrater at a government
Customer support for Splunk SOAR has been good. We have run into incidents or issues during upgrades which support...
Read full review of Splunk SOAR »
Darell Porter
Network Engineer (Noc) at HealthEdge
I do not often communicate with the technical support of Splunk Cloud Platform. I've never communicated with their...
Read full review of Splunk Cloud Platform »
Aditi Mishra
Monitoring Specialist at a tech services company
The solution's technical support was good. I rate the technical support a nine out of ten. I assume the solution's...
Read full review of Splunk AppDynamics »
PhetaMoloi
QA Specialist at Vodacom Business
We've been very satisfied with technical support. Whenever we've had an issue they've been able to assist.
Read full review of Splunk AppDynamics »
Anonymous User
Engineer at a tech vendor
For the times I've had to set up incidents from critical to lower ones, the technical support team has been fairly...
Read full review of Splunk Enterprise Security »
Anonymous User
Head Senior Manager, Security Operations Center at a financial services firm
I would rate support a nine out of ten because there's always room for improvement.
Read full review of Splunk Enterprise Security »
Moses Dayanand Kondepogu
Associate I at Positka
I would evaluate customer service and technical support as good but not very good. On a scale of one to ten, I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Director of Information Systems at a tech services company
We have used technical support sometimes, when we had some questions and issues or whatever. They're pretty...
Read full review of Splunk AppDynamics »
Anonymous User
Network Infrastructure Manager at a educational organization
The few times we reached out to technical support, they were helpful and able to address the issues.
Read full review of Splunk Cloud Platform »
Anonymous User
Head of Digital, Log Monitoring at a manufacturing company
It depends on the situation. The problem at our end that is causing an issue with Splunk support is that we have a...
Read full review of Splunk Enterprise Security »
Dipesh-Bhawsar
Consultant at Principal Financial Group
I am not that happy, but they provide timely responses. They are available at the time of need; however, there are a...
Read full review of Splunk Cloud Platform »
Anonymous User
Manger Sr, IT Program Mgmt. at a aerospace/defense firm
We have used the technical support, and it is very good.
Read full review of Splunk AppDynamics »
Anonymous User
engineer at a tech services company
I do not think I have had any issues with customer support. They respond as and when we need them. Every time we...
Read full review of Splunk Enterprise Platform »
Anonymous User
Splunk Engineer at a consultancy
Splunk's customer support is very responsive and very good.
Read full review of Splunk Enterprise Platform »
Siraj Moosakoya
Senior Network Administrator at Tawasul telecom
We have not contacted technical support.
Read full review of Splunk Observability Cloud »
Anonymous User
Sr Manager at a financial services firm
The support that we get from Splunk is not always great. Whenever we have issues, we have to chase them to get the...
Read full review of Splunk Cloud Platform »
Muhammad M
Head of DevOps at a tech services company
The support is responsive, though it could use some improvement. In the past, we contacted their support about a...
Read full review of Splunk Observability Cloud »
Anonymous User
Cyber Security Engineer at a government
I evaluate customer service and technical support as great; our support team is fantastic, and we have regular...
Read full review of Splunk Enterprise Security »
Chris Danshaw
project manager at ManTech International Corporation
Their support is great. I've talked to them many times.
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk Administrator at a government
Splunk's support is very good, but because the cloud environment was pretty new, I ran into a couple of stumbling...
Read full review of Splunk Cloud Platform »
Siraj Moosakoya.
Senior Network Administrator at a comms service provider
I rate Splunk support an eight out of ten.
Read full review of Splunk Observability Cloud »
Anonymous User
Sr Enterprise Monitoring Analyst at a transportation company
I have contacted technical support. Quality and speed in my case have been quite good; I've had no concerns with...
Read full review of Splunk Observability Cloud »
Justim C
Network Engineering Operations Manager at a comms service provider
I have no complaints concerning customer support for Splunk Enterprise Platform.
Read full review of Splunk Enterprise Platform »
Anonymous User
Director INTS IT Resiliency at a financial services firm
The technical support with Splunk is really good. We didn't have any issues. Now, part of that is, we are Royal Bank...
Read full review of Splunk ITSI (IT Service Intelligence) »
Shashank Nagesh
Security Architect at a tech vendor
The customer support is very good. I would rate the customer support on a scale of one to ten as an eight. They are...
Read full review of Splunk Enterprise Platform »

Review 1 of 30

Technical Support

No Data Available

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