Compare Silk vs Spot - A Flexera company

Silk

Based on 18 reviews.

Spot - A Flexera company

Based on 18 reviews.

Sample Customers

Popular Solutions

Kaminario K2 [EOL]

0 reviews

CloudCheckr

4 reviews

Spot by Flexera

5 reviews

Top Industries

Construction Company

21%

Financial Services Firm

14%

Manufacturing Company

10%

Outsourcing Company

Manufacturing Company

12%

Construction Company

11%

Outsourcing Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Virtualization Consultant at a tech services company

Read full review of Kaminario K2 [EOL] »

Review 1 of 1

Bruna Müller
License manager at a financial services firm
For the past two years, I have been developing a project to implement Spot by Flexera as a software asset management...
Read full review of Spot by Flexera »
AbhishekGupta2
Sr PreSales Cloud Architect at a outsourcing company
My main use cases for CloudCheckr include cloud cost visibility and optimization, identifying idle resources,...
Read full review of CloudCheckr »

Review 1 of 2

Customer Service

Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
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Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Review 1 of 15

Shrikant Pareek
Associate Director at Searce Inc
I never had any issues with CloudCheckr CMx High Security, so I've not been in touch with a technical support engineer.
Read full review of CloudCheckr »
Bruna Müller
License manager at a financial services firm
The customer support was very good. We did not have to use it many times, but the few times that we did use it, it...
Read full review of Spot by Flexera »
Nigel Mullings
Enterprise Cloud Architect at Peritem Consultants Ltd
We work very closely with the support team from CloudCheckr CMx High Security and they are very good.
Read full review of CloudCheckr »
Nigel Mullings
Enterprise Cloud Architect at Peritem Consultants Ltd
We have a team here at Ingram who have been aligned to CloudCheckr. This team has close ties with CloudCheckr. The...
Read full review of CloudCheckr »
Manpreet_Singh
Senior Principal Infrastructure Engineer at Mphasis
The solution’s technical support is fantastic.
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Peter Ramnath
Associate Director, ITSM & Onboarding at a computer software company
Initially, our experience with support was not that good. Eventually, there was a discussion with our account...
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AbhishekGupta2
Sr PreSales Cloud Architect at a outsourcing company
I was not satisfied with the customer support from CloudCheckr. I did have some good support from a dedicated account...
Read full review of CloudCheckr »
Anonymous User
AVP DevOps and Product Support at a recruiting/HR firm
My experience with customer support has been good.
Read full review of Spot by Flexera »
Karan Saini
Dev Ops Engineer at a construction company
The customer support is quite good. I did not need to reach out to them a lot, but I think it was good.
Read full review of Spot by Flexera »
Anonymous User
Global Hyperscaler Alliances Director at a tech vendor
The customer support is strong. I would rate the customer support a nine out of ten.
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Karan Saini
Dev Ops Engineer at a construction company
I would rate customer service as excellent. Sometimes support needs to be reached, but they are very responsive and...
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Anonymous User
Director, Trust Operations Analytics at a tech vendor
The customer support for CloudCheckr is fantastic.
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Anonymous User
Service Delivery Manager at a computer software company
We've dealt with technical support in the past. They're good. We're satisfied with the level of service we're...
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Anonymous User
Owner at a tech services company
We have contacted their support, and they are responsive and helpful.
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Parag Baweja
Product/Solutions Sr. Manager at a tech services company
I've worked with technical support in the past and they were helpful and responsive. I was quite happy with their...
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Review 1 of 15

Technical Support

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