Compare Securonix Solutions vs Splunk

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Splunk SOAR

Recorded Future, Blackstone

Popular Solutions

Securonix Next-Gen SIEM

8 reviews

Securonix UEBA

1 reviews

Splunk Enterprise Security

122 reviews

Splunk AppDynamics

40 reviews

Splunk Cloud Platform

35 reviews

Top Industries

Construction Company

11%

Manufacturing Company

10%

Outsourcing Company

10%

Comms Service Provider

10%

Financial Services Firm

13%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Assistant VP, Idm Compliance at a financial services firm
We have actually used our company, which is a large one, and we are using multiple Securonix Next-Gen SIEM...
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Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
My primary use case for Securonix UEBA is user threat notification and user behavior analysis.
Read full review of Securonix UEBA »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Koyena Paul
Managed Security Services Associate at Accenture
My team and I use Splunk Enterprise Platform for security monitoring, including collecting logs from firewalls,...
Read full review of Splunk Enterprise Platform »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I am Purnambica Kolavennu and I have been working for the past two to three years with the Agriculture Skills Council...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
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Review 1 of 5

Customer Service

Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
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Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
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Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
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Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
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NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
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Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
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Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
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Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
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Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
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Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
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Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
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Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
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Anonymous User
VP International Business and Alliances at a tech services company
They excel in response times and quick reactions when there's an actual threat. We work with a particular team which...
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Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
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Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
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Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
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Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
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Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
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Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
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Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
I find customer service to be very good.
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Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
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Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
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Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
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Bavan Balakrishnan
Senior SOC Developer at XVE Security
Customer support is rated around seven to eight out of ten. The support system requires creating support requests,...
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Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
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Anonymous User
Works
The technical support from Securonix is good. If I raise a ticket, it initially goes to the L1 team, but the next...
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Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
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Review 1 of 30

Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
The customer service has been excellent.
Read full review of Splunk Enterprise Security »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
The solution provides good and helpful technical support.
Read full review of Splunk AppDynamics »
DarshanG Waghmare
Senior Project Engineer at a tech vendor
My mark for Splunk technical support is six.
Read full review of Splunk SOAR »
Tejas Shah
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
My feedback remains that you have your designated account manager who helps navigate all the cases. Sometimes, the...
Read full review of Splunk Cloud Platform »
Aman Dhanesha
AI Developer at IMS People
I would rate the technical support for Splunk Observability Cloud as 9.5 out of 10 because we received their support...
Read full review of Splunk Observability Cloud »
Gokul Sekar
Senior Software Engineer at Torry Harris Business Solutions
I've encountered numerous issues and challenges, but I've managed to overcome them. I rely on the Splunk community to...
Read full review of Splunk Enterprise Platform »
Sameep Agarwal.
Group manager at HCM Technologies
I rate Splunk support 10 out of 10. Splunk has lots of training materials online where our engineers can learn at...
Read full review of Splunk Enterprise Security »
Vikas Pandita
Global Head Of Security Architecture Digital & Technology at Aramex
I have worked with Splunk SOAR's technical support or customer service, which I find to be as perfect as Splunk SIEM;...
Read full review of Splunk SOAR »
Sheenam Singla
SAP Roles and Authorization Consultant at a tech vendor
I would evaluate customer service and technical support as good.
Read full review of Splunk Enterprise Security »
Kiran Kumar.
Lead Administrator at Wipro Limited
We open cases on behalf of our customers with Splunk. If the technical support resolution is not up to par, we...
Read full review of Splunk Enterprise Security »
Ritesh Vishwakarma
Project Manager at Crest Data Systems
I rate Splunk support six out of 10. They're knowledgeable, but their response times are sometimes slow.
Read full review of Splunk Cloud Platform »
Surya Ambavarapu
MSP ENGINEER at bitsIO Inc.
The technical support team is always supportive but their response time and knowledge can be improved.
Read full review of Splunk Enterprise Security »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
Technical support has been good. I work on technical parts of the product and bring in use cases, et cetera. If there...
Read full review of Splunk SOAR »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The technical support is good. However, there is a lot of delay nowadays. The last time we raised a case, it took...
Read full review of Splunk Enterprise Security »
R Nandasana
Senior Information Technology Security Consultant at Mideast Data Systems
Technical support for Splunk Enterprise Security is very good. We have daily calls. They are very helpful, rating at...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a retailer
Response from technical support can be improved. There was always a delay and we had to chase them.
Read full review of Splunk Enterprise Security »
Jagveer Singh
Senior Cyber Security Analyst at a tech vendor
Customer support is good. I rate customer support a 10.
Read full review of Splunk Enterprise Platform »
Anonymous User
Information Security Engineer at a educational organization
They are good. We have a huge team of Splunk engineers within our company. Some of them are contractors, and some of...
Read full review of Splunk Enterprise Security »
Anonymous User
Ops Architect at a outsourcing company
I evaluate customer service and technical support as good, seven out of ten.
Read full review of Splunk AppDynamics »
Muhammad M
Head of DevOps at a tech services company
The support is responsive, though it could use some improvement. In the past, we contacted their support about a...
Read full review of Splunk Observability Cloud »
Sid Roy
Vice President - Operations & Client Support at Scicom Infrastructure Services
Customer Service: AppDynamics redefines customer services, especially in post sales support- maybe one of the most...
Read full review of Splunk AppDynamics »
Evan Torrie
Principal software architect at Verizon
The technical support team for the solution is good for our company. My company has a weekly meeting with Splunk's...
Read full review of Splunk Observability Cloud »
Anonymous User
Security Engineer at a university
I've opened a few tickets for different issues with apps, and they have always been responded to fairly quickly. I'd...
Read full review of Splunk SOAR »
Rajkumar ReghuVarma
Technology Architect at a tech vendor
With our premium support contract for Splunk AppDynamics, we are very satisfied, receiving consistent support...
Read full review of Splunk AppDynamics »
Shashank Nagesh
Security Architect at a tech vendor
The customer support is very good. I would rate the customer support on a scale of one to ten as an eight. They are...
Read full review of Splunk Enterprise Platform »
Anonymous User
Data Analyst
Every time we've used Splunk support, it's been very good. We don't have any in-house Splunk engineers, but...
Read full review of Splunk Enterprise Security »
Ali Tamimi
Managing Director at Hayyan Horizons
We use technical support every now and then. The response times are not very good. This is the thing that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
System Engineer at a consultancy
I haven't contacted the support team yet. I get information from my seniors and leads.
Read full review of Splunk Enterprise Platform »
Anonymous User
Cyber Security Engineer at a university
I rate Splunk support eight out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Manager - Production Database Administration at a tech vendor
We have raised multiple questions when we face any issues. Our support is prompt and usually within a day, I will get...
Read full review of Splunk Observability Cloud »

Review 1 of 30

Technical Support

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