Compare SAP vs Tangoe

SAP

Based on 1589 reviews.

Tangoe

Sample Customers

SAP Concur

Unisys, Acumed, Adelman Travel, Allen Vanguard, ALPS Corporation, American Red Cross, Animoto

Tangoe One

ERPTech

Popular Solutions

SAP S/4HANA

60 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

No Data Available

Customer Service

Chakrapani Mishra
Practice Head at Arete Global
The customer service and support are good.
Read full review of SAP S/4HANA »
Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
The support from SAP is good and there is useful online documentation if we have issues. We are a growing business...
Read full review of SAP Business One »
Sajith Morais
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
In the support team, we normally have access to the support portal in SAP Business One. At the first level, we can...
Read full review of SAP Business One »
Kumar Saurav
Director - SAP BTP at Incture
Technical support is quite good, no complaints there.
Read full review of SAP S/4HANA »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
We have in-house support but can use external support when necessary.
Read full review of SAP ERP »
DouglasSilva
SAP FI Solutions Architect at Numen IT
I don't deal with technical support directly. Typically, a client and SAP would interface together. As I don't have...
Read full review of SAP S/4HANA Cloud »
Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
Customer service and support are of very high quality. They provide 24/7 onsite support, and I would rate their...
Read full review of SAP HANA »
PradeepKumar22
Data Governance Lead at Centrient
The solution's technical support is quite good.
Read full review of SAP Master Data Governance »
Yi Jin
President at Mogan Consulting
I would rate this solution 3 out of 5.
Read full review of SAP S/4HANA Cloud »
Darien Khairy
Sr. Supervisor HR at a comms service provider
We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch...
Read full review of SAP SuccessFactors »
Anonymous User
Associate Solution Architect at a tech services company
I have not had the chance to directly connect to the technical team for the cloud system. However, I have interacted...
Read full review of SAP Cloud Platform »
Anonymous User
Managing Solution Architect - Business Information Management at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP Master Data Governance »
Areej Fatima
Technical Writer at PlomX
My customer needed help from the SAP Cloud Platform technical support team, and the team responded quickly and was...
Read full review of SAP Cloud Platform »
Henrique Brodbeck
Owner / Consultant at Brodbeck
It is good, but it depends on the partner you select for implementation. You have to select a knowledgeable partner...
Read full review of SAP CRM »
Anonymous User
PowerDesigner and ER/Studio Consultancy and Training Specialist at a tech services company
The documentation is excellent, and more comprehensive than that supplied by the competition. However, even the best...
Read full review of SAP PowerDesigner »
Anonymous User
Planning Analyst at a healthcare company
Technical support is good. I contacted SAP about an issue on a Friday afternoon and was able to speak with an SAP rep...
Read full review of SAP Lumira »
Anonymous User
Manager at a financial services firm
Technical support has been pretty good. The primary support is based in Germany, but they are developing the local...
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP Basis Consultant at a energy/utilities company
The technical support has been fine.
Read full review of SAP HANA »
Anonymous User
Data Analytics and Integration at a wellness & fitness company
Customer Service: I've never had to contact customer service. Technical Support: I've never had the need to use...
Read full review of SAP Crystal Reports »
Anonymous User
Database Consultant at a pharma/biotech company
I would say I'm satisfied with technical support, buy it can be improved also. Improved in terms of data warehousing,...
Read full review of SAP HANA »
JanisSteltner
Process Manager at a energy/utilities company
The Signavio technical support is always great. I have had contact with them two or three times and the problems have...
Read full review of SAP Signavio Process Manager »
Anonymous User
Technical Lead / Solution Architecture / Software Development - SAP at a manufacturing company
The technical support helped us on almost every front. It depends on what kind of agreement you have with SAP. We...
Read full review of SAP S/4HANA »
Mohammed Abdulkaleem
Director Of Operations, SAP, AWS Consultant at Saudi Paper Group
Customer support is good because they're relying on the HANA Cloud database. HANA is a good, fast database compared...
Read full review of SAP Analytics Cloud »
Anonymous User
Enterprise Architect at a energy/utilities company
Very good.
Read full review of SAP Business Suite »
Anonymous User
Sap Success Factors Learning Consultant at a recruiting/HR firm
Technical supports gets 4/5.
Read full review of SAP SuccessFactors »
Herve Guerin
Architecte SAP & Infrastructure at Teamwork
We've been in touch with technical support and I've found their service to be quite satisfactory. Their response time...
Read full review of SAP NetWeaver Business Rules Management »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
The tool's technical support is not very easy, and they tend to ask many questions, taking more time to respond and...
Read full review of SAP Analytics Cloud »
Micky Ba
SAP technical consultant at N
The technical support team is very professional.
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Founder & CEO at a tech services company
Technical support is good. They were able to assist us in some specific issues we were experiencing.
Read full review of SAP Business Warehouse »
Anonymous User
HCM Team Lead at a tech services company
I give technical support 2.5/5. It takes too long to fix issues and the impact on our business is often...
Read full review of SAP SuccessFactors »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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