Compare SAP vs Tangoe

SAP

Based on 1542 reviews.

Tangoe

Sample Customers

SAP Concur

Unisys, Acumed, Adelman Travel, Allen Vanguard, ALPS Corporation, American Red Cross, Animoto

Tangoe One

ERPTech

Popular Solutions

SAP S/4HANA

63 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

16 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

11%

Financial Services Firm

Educational Organization

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

No Data Available

Customer Service

Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
The support from SAP is good and there is useful online documentation if we have issues. We are a growing business...
Read full review of SAP Business One »
Juzar Badami
Head of SAP Center of Excellence at a consumer goods company
The technical support could be improved.
Read full review of SAP S/4HANA »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
We only needed technical support when we wanted to integrate the system with Microsoft Teams. We had some issues, so...
Read full review of SAP SuccessFactors Learning »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
This product is really a companion for a salesperson who can deploy and get the maximum advantage out of the...
Read full review of SAP CRM »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
In Indonesia, we mostly deal with Hong Kong. There's a team member in Hong Kong that works closely with our SAP...
Read full review of SAP SuccessFactors »
ChiaraRomanelli
Cyber Security Consultant at Deloitte Risk Advisory
I would rate the technical support of the solution as seven out of ten.
Read full review of SAP SuccessFactors »
Fredy Alfaro
Systems Engineer at a tech services company
The customer service is difficult as there is no commercial response or specialists available for this product in Peru.
Read full review of SAP IQ »
Kiril Petkov
CEO at a energy/utilities company
We've communicated with technical support, but it isn't a high priority because we're currently working with...
Read full review of SAP Identity Management »
Kumar Saurav
Director - SAP BTP at Incture
With my previous company, I was also involved in the release and support team. We handled support and were recognized...
Read full review of SAP Mobile Platform »
Prabhakara Sastry
Director at IKYAM
SAP's technical support is good.
Read full review of SAP Business One »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The technical support is good and they were very helpful.
Read full review of SAP HANA »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
We submitted multiple requests to SAP for technical support, and their response was quite good.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Bruno Vagas
Consultant at Independent
It's crucial to maintain smooth operations, especially in cases where there's urgency, like when specific software or...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Business Intelligence Analyst at a recreational facilities/services company
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they...
Read full review of SAP Lumira »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »
Anonymous User
Sr Advisory Technical Specialist at IBM
I have not been in contact with technical support.
Read full review of SAP Analytics Cloud »
Anonymous User
General Manager at a media company
Our Singapore team contacted SAP's technical team. I found them in tune with our needs and understanding from my...
Read full review of SAP S/4HANA Cloud »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support has been great. We've used them in the past and have been satisfied with how they have helped us.
Read full review of SAP S/4HANA Cloud »
SEAN Justine
Works
Technical support is good. I would rate them an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Fraven Ang
Manager, Data Architecture at DFS Singapore Pte Ltd
The technical support is good and they reply promptly. They also have information online. I'm happy with the support.
Read full review of SAP PowerDesigner »
Anonymous User
Worksoft Certify Consultant at a manufacturing company
The technical support has been good overall. We do handle a lot internally, however, we don't have any issues with...
Read full review of SAP CRM »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »
Anonymous User
IT Director, Corporate Systems at a retailer
Technical support has been an issue since day one. We have made our concerns quite apparent. We pay extra for Premium...
Read full review of SAP SuccessFactors »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Analytics Cloud »
Anonymous User
Analytics Practice Lead at a computer software company
The technical support could be improved.
Read full review of SAP Analytics Cloud »
Anonymous User
Senior IT Manager
We rely both on our own technical team for the managing of the solution's technical infrastructure and on the...
Read full review of SAP S/4HANA »
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company
There is still need for improvement in the technical support; it is not ideal.
Read full review of SAP SuccessFactors »
Anonymous User
Senior SAP Solutions Analyst at a healthcare company
We do not use support from SAP but we have third-party support.
Read full review of SAP ERP »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.