Compare SAP vs Tangoe

SAP

Based on 1579 reviews.

Tangoe

Sample Customers

SAP Concur

Unisys, Acumed, Adelman Travel, Allen Vanguard, ALPS Corporation, American Red Cross, Animoto

Tangoe One

ERPTech

Popular Solutions

SAP S/4HANA

63 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

No Data Available

Customer Service

Siddharth Matalia
Senior Technical Specialist at a manufacturing company
I rate the support of the SAP Landscape Transformation Replication Server a seven out of ten.
Read full review of SAP Landscape Transformation Replication Server »
Wael Elsagh
Solutions Architect at EJADA
I have received a good response from the support from SAP HANA. However, the speed of the response could be better.
Read full review of SAP HANA »
Emad Massoud
SuccessFactors HCM Lead Consultant at Intercom Enterprises
Customer support does not provide answers to my questions at times.
Read full review of SAP SuccessFactors »
Neno Lazarov
Head Of Financial Control at TED BED JSC
I rate SAP support seven out of 10.
Read full review of SAP ERP »
Atakan Köycü
Co-Founder at Negzel Teknoloji A.Ş.
I've contacted technical support in the past when we found some errors in the product. Their support is based on a...
Read full review of SAP Process Orchestration »
Hyunwook Kang
IT Director at Dfocus
The technical support services need improvement in terms of speed.
Read full review of SAP Analytics Hub »
Abdelwaheb HAFSAOUI
Consultant SAP BI at Censio Karamba !
Technical support is good. I've never had a problem with them.
Read full review of SAP Analytics Cloud »
JiteshArora
Senior Consultant at Deloitte
Technical support from the SAP team has been good, and I would rate it at four on a scale from one to five.
Read full review of SAP Commerce Cloud »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The support is good from SAP HANA.
Read full review of SAP HANA »
Anonymous User
Developer at a retailer
It's less than manageable, as since the closure of SAP offices which included the original development team of...
Read full review of SAP NetWeaver MDM [EOL] »
Fabrizio Grisoni
SAP Strategic Enterprise Architect at Danieli & C. Officine Meccaniche SpA
I rate the support a six out of ten. It takes the support team a long time to respond to some queries.
Read full review of SAP Mobile Platform »
Guillaume-PIERRE
Senior Partner at AGLC Consulting
Support is quite good; they know their solutions. Over the last few years, they changed all the resources that were...
Read full review of SAP S/4HANA »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
Technical support is good.
Read full review of SAP Cloud Platform »
Anonymous User
Developer at a tech services company
Customer Service: Customer service was average. Technical Support: Technical support was average.
Read full review of SAP BusinessObjects Business Intelligence Platform »
VishalSingh13
Chief Human Resources Officer at BPTP Limited
Technical support from SAP for SAP SuccessFactors HCM is very good. I would rate it a ten.
Read full review of SAP SuccessFactors HCM »
Anonymous User
Technical Consultant at a consultancy
Customer Service: Very good expertise. Technical Support: Very good expertise.
Read full review of SAP Identity Management »
Anonymous User
Infrastructure Specialist at a energy/utilities company
Technical support is excellent. SAP provides a portal online to allow users to post any kind of problems they need to...
Read full review of SAP Process Orchestration »
Anonymous User
Consultant at a tech vendor
Customer Service: 100% as no manual intervention is required once the solution is implemented. Technical Support: 100%.
Read full review of SAP Data Services »
AndriiBelinskyi
Head of IT at New Products
I have not had any direct contact with SAP technical support. Our support is provided by the partners.
Read full review of SAP Business One »
Anonymous User
Data Architect at a government
The technical support for this solution is good. When we developed the instructions, we had meetings with them and...
Read full review of SAP PowerDesigner »
Anonymous User
BI Expert
Customer Service: Fair Technical Support: Fair to Poor..Business Objects sometimes gets lost in the quagmire of SAP
Read full review of SAP BusinessObjects Business Intelligence Platform »
AKR Rai
Ex Joint Director & Head at a computer software company
I am not very impressed with SAP's customer service and support. I would rate them a five out of ten. The quality of...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Associate Vice President at a consumer goods company
I use the customer service/technical support line once or twice per month. I usually call to find out about new...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Senior Consultant
I would rate the technical support at 8/10, as it is good but expensive.
Read full review of SAP Business Suite »
Ramasamy Telungupalayam
SAP Intelligent Enterprise Manager at Arram solutions ltd
We don't require that much support; it's all in the cloud and it's been pretty good. It's well supported I would say.
Read full review of SAP Analytics Cloud »
Anonymous User
SAP Associate IT Consultant at a computer software company
We have not contacted technical support or submitted any tickets.
Read full review of SAP Analytics Cloud »
reviewer19610421
Business manager at a non-tech company
They provide outstanding customer support services.
Read full review of SAP Signavio Process Manager »
Naomi Kreinz
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO
We don't get SAP support for the product.
Read full review of SAP SuccessFactors »
Vishal-K
Software Engineer at Nexogic
The technical support is excellent. Any escalations are usually resolved within one or two days. Escalations are...
Read full review of SAP HCM »
Vijay Sarathi
DGM at Bharat Electronics Limited
Technical support could be better and faster.
Read full review of SAP BusinessObjects GRC »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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