Compare SAP vs Solace

SAP

Based on 1497 reviews.

Solace

Based on 16 reviews.

Sample Customers

PubSub+ Platform

FxPro, TP ICAP, Barclays, Airtel, American Express, Cobalt, Legal & General, LSE Group, Akuna Capital, Azure Information Technology, Brand.net, Canadian Securities Exchange, Core Transport Technologies, Crédit Agricole, Fluent Trade Technologies, Harris Corporation, Korea Exchange, Live E!, Mercuria Energy, Myspace, NYSE Technologies, Pico, RBC Capital Markets, Standard Chartered Bank, Unibet

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

10 reviews

SAP ERP

16 reviews

PubSub+ Platform

3 reviews

Top Industries

Educational Organization

14%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

35%

Computer Software Company

12%

Retailer

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
Ramesh Pampana
Manager, SAP Practice at a computer software company
Our use case for SAP Data Services ( /products/sap-data-services-reviews ) works with the chemical industry, where we...
Read full review of SAP Data Services »
Diaa_Hussein
Digital Transformation Director at Amecath Group
I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than...
Read full review of SAP IT Operations Analytics »

Review 1 of 5

Anonymous User
Managing Director at a financial services firm
We do a lot of pricing data through here, market data from the street that we feed onto the event bus and distribute...
Read full review of PubSub+ Platform »

Review 1 of 1

Customer Service

Jwalant Dalal
Lead Consultant at Wipro
SAP Identity Management provides good support.
Read full review of SAP Identity Management »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
We have in-house support. Calling technical support sometimes takes a while, but we have some people who have the...
Read full review of SAP SuccessFactors »
Moises Nájar
Executive Director at Extware Consulting
There is lack of good support in Mexico - I would prefer Oracle or IBM over SAP in terms of support.
Read full review of SAP Adaptive Server Enterprise »
Shashank ShekharSingh
Solutions Architect at a retailer
It depends on how much you pay SAP for support. If you pay for maximum attention, you can access a dedicated person...
Read full review of SAP Process Orchestration »
Sahil Doshi
Associate director at a consultancy
We have consulted directly with SAP when it comes to completing the initial implementation. When it comes to going...
Read full review of SAP S/4HANA »
Fredy Alfaro
Systems Engineer at a tech services company
The customer service is difficult as there is no commercial response or specialists available for this product in Peru.
Read full review of SAP IQ »
Madhava Pemmaraju
Practice Head at Panfish
The technical support needs to improve.
Read full review of SAP S/4HANA »
Ercan Kocak
Head of Presales at Felece
The technical support team works well. There are no problems.
Read full review of SAP Commerce Cloud »
RaviAnupam
PM at Squadron Energy
We've encountered issues with connectivity, integration, and occasional service downtime, leading to ticket submissions.
Read full review of SAP SuccessFactors »
AhmedHaridy
Managing Director at Emkan
The tech support is knowledgeable and customer-friendly. Plenty of resources are available, including free online...
Read full review of SAP Integration Suite »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
This product is really a companion for a salesperson who can deploy and get the maximum advantage out of the...
Read full review of SAP CRM »
HemChari
Chief Information Officer at Oldcastle BuildingEnvelope, Inc.
When we have an issue with Our SAP SuccessFactors we have our corporate team that handles it. We only need to open a...
Read full review of SAP SuccessFactors »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
I rate the technical support a nine out of ten.
Read full review of SAP SuccessFactors »
Umair Hassan
Database Administrator at Systems Limited
We provided support to our clients and we did not resolve ourselves we did not go to the vendor for an answer we...
Read full review of SAP HANA »
Ashwin Bhadouria
Assistant Manager I.T. SAP HCM at a manufacturing company
Technical support is excellent. There has never been a case where I was not given an answer.
Read full review of SAP HANA »
Veerender Kumar
Product Owner at Software Technology
My team was involved with the support and they could improve by being faster.
Read full review of SAP ERP »
Anonymous User
Manager, Robotics & Automation Systems at a manufacturing company
SAP ERP's technical support takes a lot of time when it comes to handling errors and debugging errors. The...
Read full review of SAP ERP »
Ivan Avila
Administration and Finance Coordinator at Globaltech Ecuador
Their support has been good. It has been a long time since we had any problem.
Read full review of SAP Business One »
Anonymous User
Assistant Professor at a university
Regarding SAP Business Warehouse technical support, if your system is live and it's been running for a long time, the...
Read full review of SAP Business Warehouse »
Anonymous User
Works
I am the technical support for this solution in the company and I constantly engage the solution's technical support....
Read full review of SAP Information Steward »
Guillaume-PIERRE
Senior Partner at AGLC Consulting
Support is quite good; they know their solutions. Over the last few years, they changed all the resources that were...
Read full review of SAP S/4HANA »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
VINCENTWU
Project Manager at Inventec
We receive technical support from a third party. Their service is rated a ten out of ten.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Principal Architect - Business Objects / Datawarehouse at a energy/utilities company
Customer Service: 8/10 Technical Support: 8/10
Read full review of SAP BusinessObjects Business Intelligence Platform »
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
I would give technical support a rating of 7/10.
Read full review of SAP SuccessFactors »
Anonymous User
SAP Jam Consultant
Technical support is good. Product manuals are good to excellent as well.
Read full review of SAP Jam »
AnilKumar38
Project Manager - Analytics at Mindsprint
Sometimes, the response from technical support is very slow, but at other times, the issue is resolved quickly. When...
Read full review of SAP NetWeaver Business Warehouse »
RamyShaaban
Section Head at a energy/utilities company
We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement,...
Read full review of SAP HANA »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
I have contacted the technical support from SAP HANA and they are providing a complete solution to customers. I have...
Read full review of SAP HANA »
Richard Pitsnogle
Lead Technical Specialist at a financial services firm
An eight out of 10.
Read full review of SAP IQ »

Review 1 of 30

BhanuChidigam
Sofware Engineering Manager at Wells Fargo
The support from PubSub+ Event Broker is great. I rate the support of PubSub+ Event Broker an eight out of ten.
Read full review of PubSub+ Platform »
Namrata G
Independent Technology Consultant - Financial Softwares at a tech services company
I can't speak to technical support. I've never reached out to them at all.
Read full review of PubSub+ Platform »
YogeshKumar1
Cloud Architect at a transportation company
The technical support team responded on time.
Read full review of PubSub+ Platform »
Jitendra Jethwa
Websphere MQ Specialist at a maritime company
Their technical support is very good.
Read full review of PubSub+ Platform »
Sushil Sarda
Lead Manager at a manufacturing company
The technical support helped us in all the aspects. So far, there are no complaints. We got really fantastic support...
Read full review of PubSub+ Platform »
Anonymous User
Technology Lead at a pharma/biotech company
Their technical support is pretty quick. We are bound by an SLA and we have the highest tier of support from them....
Read full review of PubSub+ Platform »
Nandha Radha
Principal Engineer at Citi
I do not directly interact with customer support, but from what I hear from the admin team, they are responsive and...
Read full review of PubSub+ Platform »
Anonymous User
Manager, IT at a financial services firm
They are very knowledgeable and their responses are pretty fast.
Read full review of PubSub+ Platform »
Sachar De Vries
Head of Infrastructure at Grasshopper
The technical support is very good. Our questions have always been answered and resolved in a very good way. They...
Read full review of PubSub+ Platform »
Anonymous User
Managing Director at a financial services firm
Solace is truly the best company that we have to deal with when it comes to tech support. In the role that I have I...
Read full review of PubSub+ Platform »
Anonymous User
Head of Enterprise Architecture & Digital Innovation Lab at a tech vendor
We have used their technical support as well as their professional services. * They have a very strong support team....
Read full review of PubSub+ Platform »
Daniel Nepton
Enterprise Automation Architect at CIBC
I have not personally dealt with their technical support. They are always responsive. I know I like to talk with them...
Read full review of PubSub+ Platform »

Review 1 of 12

Technical Support

No Data Available

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