Compare SAP vs Shopify

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Popular Solutions

SAP S/4HANA

38 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP ERP

8 reviews

Shopify

5 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Financial Services Firm

Retailer

Comms Service Provider

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

WimVanhoorne
Enterprise Architect at BESIX
I am most familiar with certain products at different times; some moments it is more one product and other moments it...
Read full review of Shopify »

Review 1 of 1

Customer Service

Desmond Festus
Senior Officer ERP at Swakop Uranium
I rate my experience with customer service and support as excellent. The one time we reached out to them for issues,...
Read full review of SAP ERP »
Ritesh Durvasha
Senior consultant at a consultancy
I would rate the vendor support as eight. I am satisfied with the response time and quality.
Read full review of SAP BW4HANA »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
I used to communicate frequently with the technical support of SAP Signavio Process Manager when I was at Fidelity....
Read full review of SAP Signavio Process Manager »
PrittamGadkari
SAP FICO SOLUTION ARCHITECT at a tech vendor
The technical support services are good. However, the response times need improvement.
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
Regarding technical support, after a recent licensing issue caused a temporary halt, we realized the importance of...
Read full review of SAP PowerDesigner »
Usama-Abuelatta
Project Manager at EVC
SAP needs to improve its support. They don't provide a quality response.
Read full review of SAP S/4HANA »
Anonymous User
SAP Associate IT Consultant at a computer software company
We have not contacted technical support or submitted any tickets.
Read full review of SAP Business Data Cloud »
AndreasChorosis
VP of Finance Innovation at Delivery Hero
We have a strategic partnership — not only technical support or consulting product support. That means that every...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Project Manager at a consultancy
We have contacted technical support, but usually, the response time is not optimal. They are average. When the...
Read full review of SAP Business Technology Platform »
Anonymous User
Technical Consultant at a consultancy
Customer Service: Very good expertise. Technical Support: Very good expertise.
Read full review of SAP Identity Management »
Anonymous User
Senior Sybase DBA at a tech services company
Customer Service: It's not bad; I can’t say that there has been anything significant. Technical Support: I would rate...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
SAVP Accounting Information System Manager at a insurance company
Customer Service: It's the best. Technical Support: It's the best.
Read full review of SAP ERP »
Anonymous User
Head of BI and Analytics at a comms service provider
Technical support has been relatively helpful in the past.
Read full review of SAP Business Warehouse »
Anonymous User
Audit advisor at a financial services firm
Most of the organizations I work for have a maximum attention licensing agreement with SAP, so the support service is...
Read full review of SAP Business Data Cloud »
Anonymous User
BI Analyst at a tech consulting company
Customer Service: I have not used them. Technical Support: I have not used them.
Read full review of SAP PowerDesigner »
Shahzad-Islam
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
Typically, the partner or consultant provides technical support, and not the company itself. I wouldn't be able to...
Read full review of SAP Business One »
RamyShaaban
Section Head at a energy/utilities company
We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement,...
Read full review of SAP HANA »
Feghouli Sofiabe
Co-owner / Board Member at ITS
Technical support could be better so I rate it a five out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Senior Database Administrator & BigData Administrator at a financial services firm
Six out of 10.
Read full review of SAP IQ »
Anonymous User
ICT Consultant, CEO, Entrepreneur at a tech services company
SAP support is excellent. I've worked with them on many critical projects for large enterprises. SAP also has a...
Read full review of SAP ERP »
Anonymous User
Principal Data Management Consultant at a comms service provider
We have used technical support but was it was difficult to get in touch with the right person. It was not very clear...
Read full review of SAP PowerDesigner »
Anonymous User
Sr. Director at a tech services company
It was OK. We are not uncomfortable because a lot of the recommendations, and I don't see any problems.
Read full review of SAP Lumira [EOL] »
Anonymous User
Manager of Government and Data Quality at a financial services firm
The support is good and is available 24/7.
Read full review of SAP HANA »
VINCENTWU
Project Manager at Inventec
.
Read full review of SAP S/4HANA »
Anonymous User
Public Affairs Manager at a pharma/biotech company
We are happy with technical support and we have had no problems with it.
Read full review of SAP Data Services »
SandraSheppard
Lead Business Analyst at a media company
Dealing with tech support has been pretty simple. You raise an issue online, then usually get an automated response...
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP MM/SRM/ARIBA at a non-tech company
Customer Service: A seven out of 10. Technical Support: An eight out of 10.
Read full review of SAP Ariba Procurement »
Shahnawaz
Lead Consultant at a computer software company
The support for this solution is good. The availability is good and the responses for more information are quick....
Read full review of SAP BW4HANA »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Executive Director at a non-profit
We signed on for technical support from the initial consultant but when that didn't work, the second consultant...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 30

Janis Karasa
Freelance Web Developer at Self Employed
I haven't contacted technical support yet.
Read full review of Shopify »
Manmohan Singh Negi
Co-Founder at Express Alley
When my company tries to do some customizations, we need to contact the solution's technical support. The solution's...
Read full review of Shopify »
Alex Osmichenko
Chief Executive Officer at IT Monks Agency
I did not reach out to Shopify's customer support, as I resolved issues on my own. The documentation is well-written...
Read full review of Shopify »
Pratyaksh Rao
Student at a university
I rate customer service ten out of ten. Shopify makes good use of AI to solve problems that would typically be...
Read full review of Shopify »
Naresh KumarReddy
Owner at Decomart
The solution provides minimal support. We need to hire a professional expert to address specific needs related to our...
Read full review of Shopify »
Tushar Kyada
Co-founder at Dotmagic Infotech | Shopify Expert at Dotmagic Infotech
There have been times where we contacted technical support because something was not working as we wanted, so we...
Read full review of Shopify »
Badrilal Parmar
Shopify Developer at Freelance
Their customer support is available 24 hours a day — from any country — and it's very good. If you tell them what you...
Read full review of Shopify »
Anonymous User
Managing Member at Christiano Ferraro Consultancy, LLC
Customer Service: Excellent. 24/7 support accessible by phone, chat or email and consistently helpful. Technical...
Read full review of Shopify »

Review 1 of 8

Technical Support

No Data Available

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