Compare SAP vs Shopify

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Popular Solutions

SAP S/4HANA

63 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Shopify

5 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Computer Software Company

10%

Retailer

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Alex Osmichenko
Chief Executive Officer at IT Monks Agency
The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online...
Read full review of Shopify »

Review 1 of 1

Customer Service

Rajender Agnihotri
ERP / Procurement Specialist ERP / Procurement Specialist at Epavo Electricals Pvt. Ltd.
I do not often communicate with the technical support for SAP Ariba Procurement, as that is done by another team. I'm...
Read full review of SAP Ariba Procurement »
Keerthana Jayathran
SAP BTP Developer at Wipro Limited
If you are using a ticket, it is pretty much, like, they will assist us well. But, without raising a ticket, it is...
Read full review of SAP Intelligent RPA »
Vishal Khare
IT manager at Electrolux Home Products
SAP provides efficient technical support services.
Read full review of SAP Master Data Governance »
Effendy Mohamed
Principal Instrument and Control at PETRONAS
I would rate technical support from SAP around seven or eight. They are good and quite responsive, although not...
Read full review of SAP S/4HANA »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
This product is really a companion for a salesperson who can deploy and get the maximum advantage out of the...
Read full review of SAP CRM »
ManujGupta
Chief Executive Officer at Orane Consulting Pvt Ltd
Amazon Web Services (AWS)
Read full review of SAP SuccessFactors »
Roberto Vrito
SAP Infrastructure Consultant at Equatorial Energia S.A.
The technical support team has been responsive and helpful, addressing issues and providing solutions promptly...
Read full review of SAP S/4HANA Cloud »
Sai Nukala
Director/SAP CPI CPI PI PO CI BTP Consultant/Freelancer at Saarch Technologies
The solution's support is good.
Read full review of SAP Cloud Platform »
JiteshArora
Senior Consultant at Deloitte
Technical support from the SAP team has been good, and I would rate it at four on a scale from one to five.
Read full review of SAP Commerce Cloud »
Anonymous User
Manager at a consultancy
The customer support team is quite supportive.
Read full review of SAP CRM »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
Anonymous User
IT at a marketing services firm
I am satisfied with the technical support provided by SAP. I would rate their technical support as excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Fraven Ang
Manager, Data Architecture at DFS Singapore Pte Ltd
The technical support is good and they reply promptly. They also have information online. I'm happy with the support.
Read full review of SAP PowerDesigner »
Anonymous User
IT Director at a wholesaler/distributor
We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite...
Read full review of SAP S/4HANA »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Public Affairs Manager at a pharma/biotech company
We are happy with technical support and we have had no problems with it.
Read full review of SAP Data Services »
Chamodr I'M
I'm at DTS Group
Customer support for SAP Crystal Reports is nonexistent.
Read full review of SAP Crystal Reports »
Anonymous User
SAP HCM/FICO Team lead at a transportation company
The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful....
Read full review of SAP HCM »
Anonymous User
Founder and CEO at a tech services company
We are providing the support, and we get good support from SAP. I am satisfied with their performance.
Read full review of SAP Business One »
Anonymous User
Technical Lead at a tech services company
We usually use both the forum and the support group for SAP. As I mentioned, if there are some serious issues, we are...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Data Lead at a comms service provider
I've never personally dealt with technical support. It's the IT team that usually handles any problems. The CVO...
Read full review of SAP Master Data Governance »
Brindha Muthukumar
SAP Consultant at Ford Motor Company
We receive help from the technical support team whenever we raise tickets via email. We can schedule in case of any...
Read full review of SAP Process Orchestration »
Anonymous User
Chief Strategy Officer at a manufacturing company
Customer Service: OK. SAP responded with a patch to our Sybase issue within weeks we of us filing the issue....
Read full review of SAP ERP »
JanBergman
Team Leader Business Process Management at Laepple AG
The Signavio technical support is excellent.
Read full review of SAP Signavio Process Manager »
Anonymous User
Program Manager HR-IT at a transportation company
Their technical support is okay. Sometimes it can take some time to get a response and it takes some time to resolve...
Read full review of SAP SuccessFactors »
Anonymous User
Works at a tech services company
The technical support is very good between the service levels.
Read full review of SAP S/4HANA »
Anonymous User
SAP MDG Consultant at a tech services company
I have never been in contact with technical support.
Read full review of SAP ERP »
Anonymous User
Senior MIS Project Manager at a tech services company
In my division, we have not contacted technical support, but it's possible that some of the other divisions have. My...
Read full review of SAP Crystal Reports »
Anonymous User
Software Training Manager
Technical support has been outstanding. SAP is responsive and helpful.
Read full review of SAP Jam »
Miguel Vargas
Software Engineer at a mining and metals company
I don't use the technical support provided for the solution since I prefer to use the web or the internet to search...
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Janis Karasa
Freelance Web Developer at Self Employed
I haven't contacted technical support yet.
Read full review of Shopify »
Alex Osmichenko
Chief Executive Officer at IT Monks Agency
I did not reach out to Shopify's customer support, as I resolved issues on my own. The documentation is well-written...
Read full review of Shopify »
Manmohan Singh Negi
Co-Founder at Express Alley
When my company tries to do some customizations, we need to contact the solution's technical support. The solution's...
Read full review of Shopify »
Badrilal Parmar
Shopify Developer at Freelance
Their customer support is available 24 hours a day — from any country — and it's very good. If you tell them what you...
Read full review of Shopify »
Naresh KumarReddy
Owner at Decomart
The solution provides minimal support. We need to hire a professional expert to address specific needs related to our...
Read full review of Shopify »
Anonymous User
Managing Member at Christiano Ferraro Consultancy, LLC
Customer Service: Excellent. 24/7 support accessible by phone, chat or email and consistently helpful. Technical...
Read full review of Shopify »
Tushar Kyada
Co-founder at Dotmagic Infotech | Shopify Expert at Dotmagic Infotech
There have been times where we contacted technical support because something was not working as we wanted, so we...
Read full review of Shopify »

Review 1 of 7

Technical Support

No Data Available

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