Compare Sangfor vs Zyxel

Sangfor

Based on 75 reviews.

Zyxel

Based on 2 reviews.

Sample Customers

Sangfor SSL VPN

Investcorp, Central Bancorp, Griffiths & Armour

Sangfor EasyConnect

Universiti Teknologi Malaysia (UTM), The Royal Malaysian Customs Department, ShunSin Technology Holdings Limited, Carsem, Sunway University

Popular Solutions

Sangfor NGAF

22 reviews

Sangfor HCI - Hyper Converged Infrastructure

20 reviews

Sangfor Endpoint Secure

7 reviews

Zyxel Unified Security Gateway

0 reviews

Top Industries

Comms Service Provider

18%

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Comms Service Provider

25%

Computer Software Company

19%

Retailer

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Osama Muhammad
IT Infrastructure and Server Specialist at a tech services company
We use Sangfor NGAF's next-generation firewall as a security firewall which includes a web application firewall, web...
Read full review of Sangfor NGAF »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Adnan Ahmed
Deputy Manager at Askari Life
In our company, we have a 3-node cluster on our primary site and a 2-node cluster for our entire site. The...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
We used Sangfor SSL VPN to access our servers from home during COVID-19 in case of emergency.
Read full review of Sangfor SSL VPN »
Shiraz Ali
Networking Solutions Specialist at GBM
We started by setting up the manager to oversee and control all client devices. Our goal is to centrally manage all...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Anonymous User
IT Manager / Project Coordinator at a healthcare company
We use this product as a gateway for our users to access the internet.
Read full review of Zyxel Unified Security Gateway »

Review 1 of 1

Customer Service

Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I've contacted the local support team for Sangfor Cyber Command. They're quite helpful. Whenever we have an issue or...
Read full review of Sangfor Cyber Command »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
Raja Mujahid Ali
IT Specialist at Ministry Of Human Rights
The solution's technical support is sometimes good but not satisfactory.
Read full review of Sangfor Endpoint Secure »
Hamid Hussain
Solution Architect at Megaplus
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The vendor provides local support, along with remote support. We are very satisfied with them.
Read full review of Sangfor SSL VPN »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The solution’s technical support is very good.
Read full review of Sangfor SSL VPN »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
AmmarHaidar
Network Administrator at AI Processings
We get good support from customer service.
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faiz Ul Mobin Khan
Team Lead Enterprise at Feroze1888 Mills Ltd
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Their technical support is great, and I rate them a ten out of ten
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
SaadAziz
Manager IT at Sabirs' Group
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were...
Read full review of Sangfor NGAF »
Deepesh Sinnya
Chief Technical Officer at Cypher Technology Pvt. Ltd.
Previously, we had Harper from their team for support. He has now moved to a different role, and he was very good. I...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
Hassan Raza
System Account Manager at Primier Assist Limited
I rate Sangfor support eight out of 10.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faisal-Zia
Team Lead of Senior Directors at National Engineers
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
TSWong
Distributor at Panda Security
Sangfor HCI's technical support is good enough for an enterprise solution. Most of the time, they're able to resolve...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Denny Hidayat
Chief Information Officer - Government at Govt of City of Makassar
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Vidura Senadeera
Head - Enterprise Solutions Architect at NGXESS
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
Muhammad USman
Senior Presales Consultant at Megaplus
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
Albarn Paul Alicante
Information Technology Support Specialist at Code Expert Inc
They support us in case of technical problems. They also provided a free deployment during a migration. The level one...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Sangfor has fabulous technical support, they are always there. If there's a problem in someone's environment, the...
Read full review of Sangfor NGAF »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zeeshan Ahmed Khan
Director of Sales and Operations at Technosol
Overall, the support from Sangfor is phenomenal.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »

Review 1 of 30

Marco De Vries
System Administrator at a financial services firm
The support was really bad. I've had support from them and it took me over three months to get one thing resolved. In...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
IT Manager / Project Coordinator at a healthcare company
I do not have a lot of experience with technical support. On one occasion, I submitted a request about a problem that...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.