Compare Sangfor vs Zyxel

Sangfor

Based on 88 reviews.

Zyxel

Based on 4 reviews.

Sample Customers

Sangfor SSL VPN

Investcorp, Central Bancorp, Griffiths & Armour

Sangfor EasyConnect

Universiti Teknologi Malaysia (UTM), The Royal Malaysian Customs Department, ShunSin Technology Holdings Limited, Carsem, Sunway University

Popular Solutions

Sangfor NGAF

3 reviews

Sangfor HCI - Hyper Converged Infrastructure

2 reviews

Sangfor Endpoint Secure

1 reviews

Zyxel Unified Security Gateway

1 reviews

Top Industries

Comms Service Provider

12%

Financial Services Firm

10%

Outsourcing Company

Construction Company

Comms Service Provider

20%

Outsourcing Company

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Muhammad Amanat
System Network Administrator at Connect Logistics
A firewall is a critical component of a company's network security infrastructure, and its primary use case is to...
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at REDtone Digital Services
Our focus primarily revolves around managing the Hypervisor in the Hyper-Converged Infrastructure. While Sangfor...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Anonymous User
Sales and technical consultant at a manufacturing company
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 1

Customer Service

Zunair Aftab
Supports Engineer at Rawad IT Solutions
Technical support is ten out of ten.
Read full review of Sangfor Endpoint Secure »
Hamid Hussain
Solution Architect at Megaplus
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
Osama Muhammad
IT Infrastructure and Server Specialist at a consultancy
My recent experience with their support was wonderful. I had an error come up on my Google Chromecast device, where...
Read full review of Sangfor NGAF »
Shiraz Ali
Networking Solutions Specialist at GBM
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
Ali-Muhammad
Network Engineer at INTERNATIONAL ISLAMIC UNIVERSITY ISLAMABAD
If there is any problem we face regarding the firewall, then we contact Sangfor and they quickly respond to us.
Read full review of Sangfor NGAF »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
SaadAziz
Manager IT at Sabirs' Group
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were...
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faiz Ul Mobin Khan
Team Lead Enterprise at Feroze1888 Mills Ltd
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
Ibrahim Bamba
Infrastructure Engineer at a financial services firm
The customer service and support have been helpful in assisting us with various matters. However, the response time...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
Technical support could be improved, and I rate them a seven. The support team has fewer cybersecurity resources...
Read full review of Sangfor Cyber Command »
Deepesh Sinnya
Chief Technical Officer at Cypher Technology Pvt. Ltd.
Previously, we had Harper from their team for support. He has now moved to a different role, and he was very good. I...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faisal_Zia
Team Lead of Senior Directors at Net-International
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The solution’s technical support is very good.
Read full review of Sangfor SSL VPN »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out...
Read full review of Sangfor NGAF »
Anonymous User
Junior Solutions Engineer at a tech services company
It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
Their customer service and support are excellent. I would give them a rating of one hundred points.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KennethLim
Owner at InternetWorld Solutions Sdn Bhd
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at Novu
We have some contacts here locally. We do contact them for support.
Read full review of Sangfor NGAF »
Anonymous User
Head Of Solutions at Mutex Systems
The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does,...
Read full review of Sangfor NGAF »
Denny Hidayat
Chief Information Officer - Government at Govt of City of Makassar
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Chan Beng Yong
System Engineer at Sarawak Information Systems Sdn. Bhd.
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Senior Presales Consultant at Megaplus
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at GC University Lahore
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »

Review 1 of 30

Alexander Azikov
It Manager at Diamond Braces
I do not have a lot of experience with technical support. On one occasion, I submitted a request about a problem that...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
Sales and technical consultant at a manufacturing company
I have no reason to complain about the technical support from Zyxel Unified Security Gateway.
Read full review of Zyxel Unified Security Gateway »
Marco De Vries
System Administrator at a financial services firm
The support was really bad. I've had support from them and it took me over three months to get one thing resolved. In...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
System Admin at a educational organization
The vendor provides technical support for the product. In my company, we have a technical team of three members who...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 4

Technical Support

No Data Available

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