Compare Sangfor vs StarWind

Sangfor

Based on 92 reviews.

StarWind

Based on 274 reviews.

Latest Research

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

April 2025

StarWind Virtual SAN vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: April 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

April 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

Updated: April 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

April 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

Updated: April 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

April 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

Updated: April 2025

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Sangfor NGAF

19 reviews

Sangfor HCI - Hyper Converged Infrastructure

16 reviews

Sangfor Endpoint Secure

11 reviews

StarWind Virtual SAN

41 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shiraz Ali
Networking Solutions Specialist at GBM
We started by setting up the manager to oversee and control all client devices. Our goal is to centrally manage all...
Read full review of Sangfor Endpoint Secure »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »

Review 1 of 5

WJHG
Soporte IT at Sildan Security
First, I need to explain what motivated me to use VSAN. Some time ago, I developed a work environment with KVM...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

AmmarHaidar
Network Administrator at AI Processings
We get good support from customer service.
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
Technical support could be improved, and I rate them a seven. The support team has fewer cybersecurity resources...
Read full review of Sangfor Cyber Command »
Ibrahim Bamba
Infrastructure Engineer at a financial services firm
The customer service and support have been helpful in assisting us with various matters. However, the response time...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Hamid Hussain
Solution Architect at Megaplus
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The support structure is excellent locally and from China as well. In Pakistan, we don't have many principal...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faisal_Zia
Team Lead of Senior Directors at Net-International
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Raja Mujahid Ali
IT Specialist at Ministry Of Human Rights
The solution's technical support is sometimes good but not satisfactory.
Read full review of Sangfor Endpoint Secure »
SaadAziz
Manager IT at Sabirs' Group
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were...
Read full review of Sangfor NGAF »
Moeed Mahmood
Network Administrator at Chase Up
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I contacted for direct support in Pakistan. They have a technical support team available at the Karachi location. At...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
HasnainEqbal
Chief Information Officer at Patel Hospital
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ali-Muhammad
Network Engineer at INTERNATIONAL ISLAMIC UNIVERSITY ISLAMABAD
If there is any problem we face regarding the firewall, then we contact Sangfor and they quickly respond to us.
Read full review of Sangfor NGAF »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
TSWong
Distributor at Panda Security
Sangfor HCI's technical support is good enough for an enterprise solution. Most of the time, they're able to resolve...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Technical support is very good. It's instant. As a gold partner, we normally bring up the case with Sangfor whenever...
Read full review of Sangfor NGAF »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Sangfor has fabulous technical support, they are always there. If there's a problem in someone's environment, the...
Read full review of Sangfor NGAF »
Muhammad USman
Senior Presales Consultant at Megaplus
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
Chan Beng Yong
System Engineer at Sarawak Information Systems Sdn. Bhd.
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »

Review 1 of 30

Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Marian L
Engineer at Luconsult
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Network Engineer at Accel Entertainment Inc
I rate StarWind support 10 out of 10. They are fantastic. The StarWind team proactively alerts us about the latest...
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
GrzegorzEBX
Owner at ElectronicsBox.com.pl
Support is on a high level.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Lukasz Z.
VMware Administrator, VMware vExpert at a financial services firm
Very good. I've got standard support but the reaction time is always 1-2 hours.
Read full review of StarWind Virtual SAN »
Michael J Gage
Network Operations Manager at LocalTel Yellow Pages
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
Read full review of StarWind Virtual SAN »
Kyle Buxton
Manager, Field Support at a outsourcing company
The technical support team has been very involved and supportive. They have been great at demoing what they can do...
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Security Officer at Graham Corp
The StarWind support team is very knowledgeable. When you need support, you speak directly with someone who knows the...
Read full review of StarWind Virtual SAN »
Ross Bullock
IT Manager at Bonitas Trust
The technical support from StarWind is excellent. The guys really know what they're doing, and they're really...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Systems Engineer & Cloud Specialist at myCRECloud | Cloud Application Hosting
Customer service goes above and beyond to help you. I've never dealt with a more capable team in my years of doing IT.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Infrastructure Manager at TPRG
Every time I have called, I have gotten the person I need along with an answer to my questions.
Read full review of StarWind HyperConverged Appliance »
happyuser
Integration Engineer at Insight
Support is timely, knowledgeable, and has good availability with lots of different contact options including phone,...
Read full review of StarWind Virtual SAN »
Barry Miles
IT Manager at Sutton Group
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at Sheremetevo Security
The experience of work with clients/technical support is very positive. Everything is fast and available.
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Tyler Funk
Sr. IT Systems Engineer at Weidner Property Management LLC
Customer support has gone above and beyond for me in the past, even though I'd forgotten to renew our support...
Read full review of StarWind Virtual SAN »
Daniel P.
Works
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
ReinierMuller
Interim CTO at Royal Koopmans
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

No Data Available

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