Compare Sangfor vs StarWind

Sangfor

Based on 88 reviews.

StarWind

Based on 275 reviews.

Latest Research

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

June 2025

StarWind Virtual SAN vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: June 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

June 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

Updated: June 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

June 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

Updated: June 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

June 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

Updated: June 2025

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Sangfor NGAF

17 reviews

Sangfor HCI - Hyper Converged Infrastructure

12 reviews

Sangfor Endpoint Secure

11 reviews

StarWind Virtual SAN

38 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
The main use case is usually related to security. It deals with attacks that come day-to-day such as zero-day attacks...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Julian Clarke
Solution Architect at a tech services company
My main use case for StarWind Virtual SAN is that I have implemented and managed several instances of StarWind, but...
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

Faiz Ul Mobin Khan
Team Lead Enterprise at Feroze1888 Mills Ltd
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
HasnainEqbal
Chief Information Officer at Patel Hospital
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
Hamid Hussain
Solution Architect at Megaplus
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faisal_Zia
Team Lead of Senior Directors at Net-International
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ibrahim Bamba
Infrastructure Engineer at a financial services firm
The customer service and support have been helpful in assisting us with various matters. However, the response time...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I've contacted the local support team for Sangfor Cyber Command. They're quite helpful. Whenever we have an issue or...
Read full review of Sangfor Cyber Command »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
Shiraz Ali
Networking Solutions Specialist at GBM
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zunair Aftab
Supports Engineer at Rawad IT Solutions
Technical support is ten out of ten.
Read full review of Sangfor Endpoint Secure »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
Raja Mujahid Ali
IT Specialist at Ministry Of Human Rights
The solution's technical support is sometimes good but not satisfactory.
Read full review of Sangfor Endpoint Secure »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ghulam Murtaza
Network Engineer at Cyber Advance Solutions
I contacted the technical support team for VPN connectivity issues. It was a good experience working with them...
Read full review of Sangfor Endpoint Secure »
FarisKhan
Enterprise System Engineer at Innolytix Pakistan Pvt Ltd
I can vouch for the local support team. They are more than competitive in the market. They are always available for...
Read full review of Sangfor NGAF »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
The support structure is excellent locally and from China as well. In Pakistan, we don't have many principal...
Read full review of Sangfor NGAF »
Vidura Senadeera
Head - Enterprise Solutions Architect at NGXESS
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at GC University Lahore
I have no experience with their technical support, as the GUI is self-descriptive and user-friendly. I haven't needed...
Read full review of Sangfor NGAF »
Hassan Raza
System Account Manager at Primier Assist Limited
I rate Sangfor support eight out of 10.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
NadeemKhan
Group IT Director at United Medical
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »
Wong Soon Tai
IT Manager at SJ Securities Sdn Bhd
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Chan Beng Yong
System Engineer at Sarawak Information Systems Sdn. Bhd.
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
Their customer service and support are excellent. I would give them a rating of one hundred points.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »

Review 1 of 30

Kader Bouteldja
Infrastructure architect at Mailo
I haven't experienced support since I used the free version. Anyway, I have found plenty of support from StarWind...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
Spencer Lines
Information Systems Manager at HALL'S CONSTRUCTION CORPORATION
Their customer service and support have been world-class. There is no other company I've ever worked with that had...
Read full review of StarWind Virtual SAN »
Marian L
Engineer at Luconsult
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
They offer some of the best customer support I've ever had.
Read full review of StarWind HyperConverged Appliance »
PieterGrootendorst
Technical Consultant at GMA
I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Conestoga
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
Isaiah Jesch
IT Director at Marion County R-II School
I have been very impressed with the support team. Every encounter I have had has been quickly responded to with both...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
Daniel P.
Works
Customer service and support is the strongest part of this company. I have zero issues with them and wish other...
Read full review of StarWind Virtual SAN »
Indeep G
Senior Systems Administrator at Prism Economics & Analysis
Their customer support is pretty quick a they respond usually in 24 hours and they will jump on a remote session to...
Read full review of StarWind Virtual Tape Library »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at Axanet GmbH
They were very friendly and helpful, staying professional and competent at all times.
Read full review of StarWind Virtual SAN »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »
Anonymous User
General Do It All at Western Idaho Cabinets, Inc.
Support is the best thing about StarWind. I can't praise them enough. The initial setup and purchase are a single...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of Systems and Security at a wellness & fitness company
The technical support team is very knowledgeable.
Read full review of StarWind Virtual SAN »
FAFCO
Director of Technology at FAFCO, Inc.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
Read full review of StarWind Virtual SAN »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
Anonymous User
Application Engineer at Rakuten
Technical support is very responsive, helpful, and friendly.
Read full review of StarWind Virtual SAN »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
HunterMorgan
Owner at Data Barn
We don't use the proactive part of support a whole lot but that's really because we're a very simple setup at the...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
Anonymous User
Chief Technology Expert at Rapid Response Networks
Vendor support has been very responsive and provided help with all issues we have encountered.
Read full review of StarWind Virtual SAN »
Kelly Von Der Heyden
Sales Director at Cloud Ready
The support that they provide is excellent. They have 24 hours a day seven days a week support, and all the engineers...
Read full review of StarWind Virtual Tape Library »
Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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