Compare CACI vs SAP

CACI

SAP

Based on 1654 reviews.

Sample Customers

Mood

Shell

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

SAP S/4HANA

62 reviews

SAP BusinessObjects Business Intelligence

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's...
Read full review of SAP S/4HANA »
Richard Spithoven
Owner at Slim
The customer service and support are average. There is room for improvement in response time.
Read full review of SAP S/4HANA »
Mohamed Nabih
Head Of Information Technology at OSHCO group
The technical support from SAP ERP is very good. I used technical support a few times over two years because of the...
Read full review of SAP ERP »
Pratham Nagella
SRM Consultant at a tech vendor
The support from SAP PowerDesigner is great. I rate the support from SAP PowerDesigner an eight out of ten.
Read full review of SAP PowerDesigner »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
Their support is fine. Its information and support pages are also very organized.
Read full review of SAP Business Data Cloud »
Vijaya Macherla
GTM Lead at Capgemini
The technical support is awesome. For the response time, I give them a ten out of ten. They respond in a flash....
Read full review of SAP Data Hub [EOL] »
Anonymous User
Group BI Architect at a computer software company
We have a really good technical consultant from our SAP agency here in Hungary, and I'm very happy with him. The...
Read full review of SAP Business Warehouse »
VenkateshPerur Subramaniam
Solutions Architect at a tech services company
We seek technical support from SAP when we encounter errors that we can't resolve on our own, especially those...
Read full review of SAP Data Services »
Anonymous User
Data Science Manager at a comms service provider
I am not so satisfied with the technical support because I am opening cases but it's taking too much time.
Read full review of SAP BusinessObjects Business Intelligence »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
The support expected from SAP concerns deployment phases, such as the recommendation of architectures and models...
Read full review of SAP Integrated Business Planning »
Saptak Samadder
Assistant Manager at Kashiv Biosciences
The support team is really helpful and supportive, and they usually understand what our needs are. Since they have a...
Read full review of SAP SuccessFactors »
Anonymous User
Programmer Analyst Principal Leader at a tech services company
Technical support is decent.
Read full review of SAP ERP »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
The technical support is good.
Read full review of SAP Process Orchestration »
Anonymous User
IT manager at a tech services company
I haven't contacted SAP for support with ERP, but I have a relationship with them. My previous company was a software...
Read full review of SAP ERP »
Fazle Rabbi
CRM administrator at a manufacturing company
I would rate SAP CRM tech support an eight out of ten. I am satisfied with their response time and quality.
Read full review of SAP CRM »
Henrique Brodbeck
Owner / Consultant at Brodbeck
It is good, but it depends on the partner you select for implementation. You have to select a knowledgeable partner...
Read full review of SAP CRM »
Fabiano Marques
Sales Executive at Minsait
Their support services for SAP HANA Enterprise Cloud are excellent in quality, particularly when customers need SAP...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Anonymous User
PowerDesigner and ER/Studio Consultancy and Training Specialist at a tech services company
The documentation is excellent, and more comprehensive than that supplied by the competition. However, even the best...
Read full review of SAP PowerDesigner »
Anonymous User
Principal Business Process Architect at Met Office
The technical support is excellent. They cheerfully guide our own internal support team to resolve issues that lie...
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP Offering Solution Architect at a computer software company
Since it is on the cloud, the technical support required is pretty minimum for us. The technical support is provided...
Read full review of SAP SuccessFactors »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
Richard Silhan
Sup-basis consultant at a security firm
SAP's technical support is not working as it should be.
Read full review of SAP Business Technology Platform »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
SAP calls me once every three to six months to ask how things are going.
Read full review of SAP Business Data Cloud »
Weerakhan Tantiphaiboontana
Chief Process Officer at Netizen Co., Ltd.
The technical support is improving. I've noticed a definite change over the past four years, so you know they are...
Read full review of SAP Business ByDesign »
Anonymous User
Sr. Data Warehouse Engineer at a real estate/law firm
Customer Service: 5/10. Technical Support: 5/10.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
I have used their technical support. It is through tickets that we raise any issues to global support of SAP. There...
Read full review of SAP Access Control »
Anonymous User
SAP BI Architect at a government
I had to deal with the support for SAP Data Services, and in general, any SAP ticket I find they are terrible. The...
Read full review of SAP Data Services »
Maheen Mehmood
HR Intern at Pakistan State Oil Company Ltd
SAP HCM's technical support was on point. I appreciate that every data we wanted, every help, reconfiguration, or...
Read full review of SAP HCM »
Miguel Vargas
Software Engineer at a mining and metals company
I don't use the technical support provided for the solution since I prefer to use the web or the internet to search...
Read full review of SAP BusinessObjects Business Intelligence »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.