Compare CACI vs SAP

CACI

SAP

Based on 1695 reviews.

Sample Customers

Mood

Shell

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

SAP S/4HANA

26 reviews

SAP Business Data Cloud

50 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

No Data Available

Manufacturing Company

11%

Financial Services Firm

Outsourcing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

George Aedo
Deputy Manager of IT at SOLGAS S.A.
The technical support has been helpful.
Read full review of SAP SuccessFactors »
Imran Rafi
SAP HXM & Integration consultant at Kaar Technologies
My experience with the customer service and support team is a bit of a mixed experience. Sometimes they respond...
Read full review of SAP Replication Server »
Bhupesh Akkineni
Project Manager at a tech services company
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good...
Read full review of SAP Business Data Cloud »
Marouan Bellioum
Cyber Security Program Manager at a financial services firm
The support team is very reactive. When we have a lot of support requests from our customers, the SAP team helps us...
Read full review of SAP CRM »
Hisham Ismail
Director of Operations of Support / co CEO at Snag Free
We provide customer support services, including maintenance, issue resolution, enhancement development, and...
Read full review of SAP S/4HANA Cloud »
Asim Nilose
COO at INDIBA
I rate the technical support a seven out of ten.
Read full review of SAP Business One »
PrittamGadkari
SAP FICO SOLUTION ARCHITECT at a tech vendor
The technical support services are good. However, the response times need improvement.
Read full review of SAP Business Data Cloud »
Mouly Korthiwada
Enterprise Architect at Tata Consultancy Services
SuccessFactors' technical support is responsive.
Read full review of SAP SuccessFactors »
Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at Ernst & Young
We don't need technical support now. But in the start, we needed their support. We used to raise tickets to SAP, and...
Read full review of SAP NetWeaver »
Nisha Kannake
Pre-Sales at Cloud4C Services
I'm satisfied with the SAP SuccessFactors knowledge base and support.
Read full review of SAP SuccessFactors »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
We only needed technical support when we wanted to integrate the system with Microsoft Teams. We had some issues, so...
Read full review of SAP SuccessFactors Learning »
Chakrapani Mishra
Practice Head at Arete Global
SAP’s support is good.
Read full review of SAP Business Technology Platform »
Sukrut Sakharam Mane
Associate Consultant at Infosys
I rate the technical support at eight point five out of ten, with ten being the best.
Read full review of SAP Business Data Cloud »
Anonymous User
Developer at a retailer
It's less than manageable, as since the closure of SAP offices which included the original development team of...
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
BTP Architect at a government
I rate SAP support for their Integration Suite an eight out of ten.
Read full review of SAP Integration Suite »
Shriram Chandrashekar
Solution Architect at Accelya World SLU
The free version has a time limitation, even for version 4.2. After a certain period, the first level of technical...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
SAP Architecture Manager at a consultancy
In cases where we face problems, we directly connect with our partners. There is a service portal and product support...
Read full review of SAP Business One »
SumeetZalpuri
Data & Business Architect at AME
Initially, it was not that good, but SAP took the feedback from their customers, consultants, partners, and...
Read full review of SAP BusinessObjects Business Intelligence »
Muhammad Ghufran Khan
IT Senior Manager at Viettel IDC
The support from SAP Business One is good. However, sometimes they can be slow with their response. I rate the...
Read full review of SAP Business One »
Fabrizio Grisoni
SAP Strategic Enterprise Architect at Danieli & C. Officine Meccaniche SpA
I rate the support a six out of ten. It takes the support team a long time to respond to some queries.
Read full review of SAP Mobile Platform »
Anonymous User
Practice Head at ERP Logic
We have, on occasion, contacted SAP for some of the issues we've had and they then forward it to the technical...
Read full review of SAP Business Data Cloud »
Senoy Laxman
SAP BW Senior Consultant at Capgemini
I find the technical support for SAP Analytics Cloud helpful.
Read full review of SAP Business Data Cloud »
Vijaya Macherla
GTM Lead at Capgemini
The technical support is awesome. For the response time, I give them a ten out of ten. They respond in a flash....
Read full review of SAP Data Hub [EOL] »
Axel Angeli
Owner at Logos Informatik GmbH
I hope they are satisfied with SAP technical support, because we do the support. We are the ones who do the support...
Read full review of SAP HANA »
Naomi Kreinz
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO
We don't get SAP support for the product.
Read full review of SAP SuccessFactors »
Anonymous User
Head - Data, Analytics & AI at a manufacturing company
We regularly work with SAP support for any issues and interact with many SAP architects and product management team...
Read full review of SAP Business Data Cloud »
Chijindu Oziogu
Project accountant at Montego Upstream Services Limited
I absolutely would recommend the customer service.
Read full review of SAP S/4HANA »
Cillie Malan
Group financial manager at Vusela Risk Services
The technical support team is good. Also, it depends on who is providing you with the support.
Read full review of SAP Business One »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.