Compare CACI vs SAP

CACI

SAP

Based on 1695 reviews.

Sample Customers

Mood

Shell

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

No Data Available

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
We sometimes ask questions about queuing and a few other things. There are some smaller ITP protocols that CPI does...
Read full review of SAP Business Technology Platform »
Patrick Posch
Head Of IT / Erp System at Innerio Heat Exchanger GmbH
We currently don't have direct support from SAP because they are outsourcing it to other consultants. However, we are...
Read full review of SAP ERP »
Atakan Köycü
Co-Founder at Negzel Teknoloji A.Ş.
I've contacted technical support in the past when we found some errors in the product. Their support is based on a...
Read full review of SAP Process Orchestration »
Harish Golla
SAP Consultant at Quadricit
I rate the support of SAP ERP a nine out of ten.
Read full review of SAP ERP »
Hatem Mohamed Nageeb Salama
Senior Sales and Presales Director at a tech services company
The SAP technical support is very poor. We don't rely on SAP support; we always rely on the partner. They hire very...
Read full review of SAP Business One »
Zahid Mashhood
Head of IT at Genix Pharma (Private) Limited
I find the technical support from SAP to be very difficult to get as we do not have a one-window solution. Every time...
Read full review of SAP S/4HANA »
Oswaldo Figueredo
Platform Engineer and Infrastructure Management at Colciencias
The technical support from SAP Business One on AWS is very good. The agents are friendly and responsive.
Read full review of SAP Business One »
Miguel Barbosa
General Sales Manager at Seidor
I would rate support for SAP S/4HANA Finance at an eight out of ten.
Read full review of SAP S/4HANA Finance »
Arindam_Das
Director at Innoverv
I rate the technical support for SAP Business Data Cloud as a seven. They provide technical support, which is...
Read full review of SAP Business Data Cloud »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
In Indonesia, we mostly deal with Hong Kong. There's a team member in Hong Kong that works closely with our SAP...
Read full review of SAP SuccessFactors »
Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
I assess customer service and technical support of SAP Crystal Reports as satisfactory. I have not needed any...
Read full review of SAP Crystal Reports »
Keerthana Jayathran
SAP BTP Developer at Wipro Limited
If you are using a ticket, it is pretty much, like, they will assist us well. But, without raising a ticket, it is...
Read full review of SAP Intelligent RPA »
Norman Ruppert
Director Of Analytics at a outsourcing company
Regarding the speed and the quality of the technical support for SAP Business Data Cloud, from that being a new tool...
Read full review of SAP Business Data Cloud »
Fazle Rabbi
CRM administrator at a manufacturing company
We have both technical support from SAP and we also have an internal support team. In addition, there are very good...
Read full review of SAP CRM »
VishalGuthula
Sr. Software Engineer at a tech company
We have been in touch with technical support, and I feel that the people who are working are not very technical at...
Read full review of SAP Business Data Cloud »
Anonymous User
SAP Jam Consultant
Technical support is good. Product manuals are good to excellent as well.
Read full review of SAP Build Work Zone »
Anonymous User
BTP Architect at a government
I rate SAP support for their Integration Suite an eight out of ten.
Read full review of SAP Integration Suite »
Fraven Ang
Manager, Data Architecture at DFS Singapore Pte Ltd
The technical support is good and they reply promptly. They also have information online. I'm happy with the support.
Read full review of SAP PowerDesigner »
Shahnawaz
Lead Consultant at a computer software company
The support for this solution is good. The availability is good and the responses for more information are quick....
Read full review of SAP BW4HANA »
Anonymous User
IT Specialist - Crystal Reports / SQL Server at a construction company
Customer Service: Excellent. The sales reps and the technical support folks have been very supportive and have always...
Read full review of SAP Crystal Reports »
Moorthy Natarajan
Chief Architect at Imagic Consultancy Limited
We don't need to purchase technical support per se. If there is any emergency bug fix, it's called UBS. They would...
Read full review of SAP PowerDesigner »
Anonymous User
Manager, Enterprise Reporting Systems, Information Technology
On a scale of one to five, with five being outstanding and one being horrible, I'd say technical support rates a four.
Read full review of SAP Lumira [EOL] »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence »
VINCENTWU
Project Manager at Inventec
We receive technical support from a third party. Their service is rated a ten out of ten.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Manager SAP at a tech services company
The support team is helpful, but the on-premise version's response time is not as fast as before. I would rate...
Read full review of SAP SuccessFactors Learning »
Asad Rehman
Management Executive at Pak-Arab Refinery Ltd.
We have our IT support department for technical queries. So, we never directly contact the solution's technical...
Read full review of SAP HCM »
Ahmed Abdelhady
Executive Manager & CO. Founder at Phoenix Consulting
It is easy to contact technical support and get help. Within the license model, you are paying 22% of your license...
Read full review of SAP HCM »
Anonymous User
Enterprise Architecht at a transportation company
The system is quite stable from an availability perspective. SAP provides a guarantee of 99.5% availability, which is...
Read full review of SAP SuccessFactors HCM »
Ravikanth Kotagiri
Vice President at Ayurvet Limited
I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality...
Read full review of SAP Business One »
Anonymous User
Consultant Commercial & ShipConnect / VRS at a computer software company
I wasn't aware of there being any.
Read full review of SAP Crystal Reports »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.