Compare Rubrik vs Veeam Software

Rubrik

Based on 112 reviews.

Veeam Software

Based on 599 reviews.

Latest Research

Buyer's Guide

Rubrik vs. Veeam Data Platform

January 2026

Veeam Data Platform vs. Rubrik

Updated: January 2026

Buyer's Guide

Rubrik vs. Veeam Data Platform

January 2026

Rubrik vs. Veeam Data Platform

Updated: January 2026

Buyer's Guide

Rubrik vs. Veeam Data Cloud for Microsoft 365

December 2025

Rubrik vs. Veeam Data Cloud for Microsoft 365

Updated: December 2025

Sample Customers

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Rubrik Go

Public Consulting Group

Popular Solutions

Rubrik

20 reviews

Rubrik Go

5 reviews

Rubrik Data Security Posture

1 reviews

Veeam Data Platform

37 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Government

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Neelash Nair
Principle Tech Architect at a tech vendor
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Kammara Bheemanna
Information Technology Specialist at a legal firm
I tested out 12 use cases for infrastructure and DB prospects. One important use case involves retrieving data when a...
Read full review of Rubrik »

Review 1 of 3

Pranav Telang
Lead Architect at a comms service provider
The environments we work with for Veeam Backup for AWS include almost 1500 EC2 instances, so it was an enterprise...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Boomchi Kumar
Director at a computer software company
Rubrik customer support is excellent.
Read full review of Rubrik »
Kammara Bheemanna
Information Technology Specialist at a legal firm
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding...
Read full review of Rubrik »
Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
Read full review of Rubrik »
Anonymous User
Consultant at a government
Technical support was pretty good. They were excellent.
Read full review of Rubrik »
Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
Read full review of Rubrik »
Shaik-Burhan
System Engineer at a tech consulting company
The technical support is okay. We do not face many problems. We solve all our issues.
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the...
Read full review of Rubrik »
Anonymous User
Systems Architect at a tech services company
The technical support is fantastic. You can look at the published reviews; they're right at the top, from a...
Read full review of Rubrik »
Mischa Donker
Cloud and Virtualisation Specialist at a comms service provider
All of the Rubrik engineers know everything about their products.
Read full review of Rubrik »
Blake
Sr Systems Engineer at a manufacturing company
The technical support is excellent. I would rate technical support 10 out of 10. I work with them on an almost daily...
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
While the support is generally good, there have been instances where response times could have been quicker, but...
Read full review of Rubrik »
SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
Read full review of Rubrik »
Anonymous User
Lead Storage and Backup Engineer at a computer software company
The technical support in India is excellent; they are quick to respond and resolve issues.
Read full review of Rubrik »
Anonymous User
Computer Operations Specialist at a retailer
The solution's technical support team is very responsive and proactive.
Read full review of Rubrik »
Don Rhodes
Associate Director of Infrastructure and Services at a university
Tech support has been fantastic. They will bend over backward to help get solutions. The biggest thing that we use...
Read full review of Rubrik »
Anonymous User
Senior Systems Manager at a construction company
Rubrik's tech support is amazing, which is yet another differentiator with this solution.
Read full review of Rubrik »
Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
Read full review of Rubrik Go »
AshwaniDhakla
Senior Consultant at a computer software company
Technical support isn't that good, especially if you compare it to a competitor like EMC.
Read full review of Rubrik Go »
Azam Abdoelbasier
SQL Server and MongoDB DBA at a government
We contacted the technical support team for some technical questions, and the experience was very positive. They...
Read full review of Rubrik »
Anonymous User
Enterprise Solutions Architect at a tech vendor
We have not had a need to contact technical support.
Read full review of Rubrik Go »
Anonymous User
Sr. Systems Engineer at a tech services company
Customer Service: Very good, almost a 10 out of 10. They are among the very best vendors we've worked with. Technical...
Read full review of Rubrik »
Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
Read full review of Rubrik »
Dileep Thakur
Senior Manager (Backup & Restore) at a financial services firm
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
Read full review of Rubrik »
Anonymous User
Domain Specialist infrastructure& platforms
The tech support is extremely helpful.
Read full review of Rubrik »
Gulzar Khan
IT Program Manager at a government
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell. When issues arise,...
Read full review of Rubrik »
Jewemars Christian Riano
Service Delivery Consultant at a tech services company
In terms of escalating tickets or bugs, they are very quick in terms of their support system.
Read full review of Rubrik »
Christopher Lindsay
Rubrik administrator at a energy/utilities company
Rubrik's customer service is excellent. They offer 24/7 support and even have a dedicated ransomware hotline with a...
Read full review of Rubrik »
Anonymous User
Cloud Solutions Architect at a comms service provider
The level of technical support is very high in terms of the availability, skills and low time to solve issues.
Read full review of Rubrik »
Anonymous User
Systems Engineer
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of Rubrik »

Review 1 of 30

Tobias Huebner
IT Leader at a healthcare company
I had experience with technical support from Veeam Backup & Replication one time, and it was quick and easy. There...
Read full review of Veeam Data Platform »
Thomas Roes
Director at a tech services company
We have contacted technical support a few times and they reacted fine.
Read full review of Veeam Data Platform »
Jan De Jong
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at a tech services company
We've dealt with support in the past. They are helpful and responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
DJIBRINE AGADJI
Ingénieur systèmes et réseaux at a tech services company
The support is good.
Read full review of Veeam Data Platform »
Arsalan Orayedh
Service Delivery Engineer at a aerospace/defense firm
The solution's customer support team is responsive and efficient. It resolves the issues promptly.
Read full review of Veeam Data Platform »
Emthias Abdul Salam
Technical Manager at a tech consulting company
Generally, what we have noticed with Veeam support is that it's getting worse. We have to resolve this by ourselves,...
Read full review of Veeam Data Platform »
Anonymous User
Director at a printing company
I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think...
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a computer software company
The quality of technical support could be improved, as I experienced a drop in the level of support that I expected....
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
President at a tech consulting company
Customer Service: 9 out of 10 Technical Support: 9 out of 10
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a healthcare company
Customer Service: It's excellent. Technical Support: It's just below excellent.
Read full review of Veeam Data Platform »
JJG124536
Product Manager Storage, Database and Backup & Replication at a tech company
I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better...
Read full review of Veeam Data Platform »
Anonymous User
Technical Marketing Manager at a tech vendor
Customer Service: Customer service is pretty good. I would give them a rating of 7/10. Technical Support: I never had...
Read full review of Veeam Data Platform »
Anonymous User
Software Security Architect at a computer software company
We didn't face any problems with this solution.
Read full review of Veeam Data Platform »
Anonymous User
IT Project Manager at a tech services company
I would rate it very highly.
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer
Customer Service: Veeam customer service is top notch. Previously I have worked closely with them to request...
Read full review of Veeam Data Platform »
Anonymous User
IT Director at a consultancy
The technical support is excellent; they are very prompt and knowledgeable.
Read full review of Veeam Data Platform »
Anonymous User
Senior Manager at a consultancy
With this solution, I have an integrator helping me with all the infrastructure. I rely a lot on these experts...
Read full review of Veeam Data Platform »
Anonymous User
Principal Technology Manager at a financial services firm
Customer Service: I've not really had to deal with Customer service. Technical Support: Again not really had to deal...
Read full review of Veeam Data Platform »
Computescience67
Computer Scientist at a tech services company
I have not had any reason to contact technical support. As far as I know and from what I hear they're really good at...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Database Administrator / Database Architect at a manufacturing company
I have a systems admin who maybe has reached out to technical support in the past. I have not, personally. I find my...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support is amazing. They're quick to respond and accurate in terms of the support that's provided. You...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Brad O'Connor
Systems Administrator at a financial services firm
I would give the tech support team a rating of nine out of ten.
Read full review of Veeam Data Platform »
Ahmed Faiz
Consultant at a tech services company
I have not had occasion to make use of tech support, although this was utilized in my previous company, where I was...
Read full review of Veeam Data Platform »
Anonymous User
IT Consultant and Engineer at a integrator
Customer Service: I've not had to contact customer service. Technical Support: They have very efficient,...
Read full review of Veeam Data Platform »
Kike Maldonado
Project Manager at a tech company
I have not had any issues that necessitated calling technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
TimGingell
Virtual Infrastructure at a government
Veeam's technical support is great, I've been using it for the past ten years.
Read full review of Veeam Data Platform »
Anonymous User
Technical Lead
Customer Service: Very good support from account manager and on-line portal. Technical Support: Very good support,...
Read full review of Veeam Data Platform »
Engeline Snijders
Teamlead Enterprise Content Management at a pharma/biotech company
Everything went fairly smoothly from a technical point of view and from a point of view of implementation and other...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Consultant at a tech vendor
The technical support has not been good in my experience. They need to have faster and more reliable support for this...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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