Compare Rubrik vs Veeam Software

Rubrik

Based on 119 reviews.

Veeam Software

Based on 614 reviews.

Latest Research

Buyer's Guide

Rubrik vs. Veeam Data Platform

October 2026

Veeam Data Platform vs. Rubrik

Updated: October 2026

Buyer's Guide

Rubrik Go vs. Veeam Data Cloud for Microsoft 365

November 2026

Veeam Data Cloud for Microsoft 365 vs. Rubrik Go

Updated: November 2026

Buyer's Guide

Rubrik vs. Veeam Data Platform

October 2026

Rubrik vs. Veeam Data Platform

Updated: October 2026

Buyer's Guide

Rubrik vs. Veeam Data Cloud for Microsoft 365

November 2026

Rubrik vs. Veeam Data Cloud for Microsoft 365

Updated: November 2026

Buyer's Guide

Rubrik vs. Veeam Backup for AWS

November 2026

Rubrik vs. Veeam Backup for AWS

Updated: November 2026

Sample Customers

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Rubrik Go

Public Consulting Group

Popular Solutions

Rubrik

8 reviews

Rubrik Go

2 reviews

Rubrik NAS Cloud Direct

6 reviews

Veeam Data Platform

14 reviews

Veeam Data Cloud for Microsoft 365

9 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

Computer Software Company

Outsourcing Company

16%

Construction Company

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Santhosh Mothkuri
Backup and DR Engineer (Data Protection) at a insurance company
I use Rubrik NAS Cloud Direct as an AI-based backup product. Rubrik recently introduced AI technology into it. We use...
Read full review of Rubrik NAS Cloud Direct »
Anonymous User
Senior Technical Support Engineer at a tech services company
We have been working with Rubrik product, the cloud backup solution, implemented with the storage space direct. That...
Read full review of Rubrik »

Review 1 of 4

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Munichandra G
Backup Engineer at Cloud4C Services
I came across a request for the customer to choose Veeam Data Platform. During the implementation, I faced a lot of...
Read full review of Veeam Data Platform »

Review 1 of 5

Customer Service

Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
Read full review of Rubrik »
Allan Skeels
General Manager at Australian Payments Plus
My experience with customer service and support was very good. They were available to help with both deployment and...
Read full review of Rubrik »
Neelash Nair
Principle Tech Architect at Unisys
While I do not communicate with technical support personally, my associates do, and I believe they do a good job.
Read full review of Rubrik Data Security Posture »
GopalSetia
Pre Sales Solution Architect at a tech vendor
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
Read full review of Rubrik »
Graeme Dendy
Service manager at Datacentrix (Pty) Ltd
The solution's technical support team is pretty helpful and generally responds very quickly.
Read full review of Rubrik Go »
Anonymous User
Sr Storage Administrator at a insurance company
Technical support is pretty good. You can reach out to a support agent and have someone talking to you that you can...
Read full review of Rubrik »
Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
Read full review of Rubrik Go »
Sam Kemp
Enterprise Architect at SH Data Technologies
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
Read full review of Rubrik »
Anonymous User
Senior Technology Architect at a comms service provider
If you have any issues with the software, then the Rubrik support is trained and responsive enough to get you...
Read full review of Rubrik »
Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
Read full review of Rubrik »
Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
Read full review of Rubrik »
Anonymous User
Network Specialist, Information Technology at a university
Support is very friendly, easy to work with, and showed great expertise in the product.
Read full review of Rubrik »
Anonymous User
Account Manager at a tech services company
Excellent and speedy, too.
Read full review of Rubrik »
Anonymous User
Senior System Engineer at a tech services company
We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the...
Read full review of Rubrik »
Anonymous User
Director of Technical Services at a healthcare company
I rate Rubrik support a five out of five.
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
The solution's technical support is good, and they answer quickly and efficiently. However, to improve the support,...
Read full review of Rubrik Go »
Don Rhodes
Associate Director of Infrastructure and Services at a university
Tech support has been fantastic. They will bend over backward to help get solutions. The biggest thing that we use...
Read full review of Rubrik »
Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
Read full review of Rubrik »
Johnny Bozeman
Principal at a venture capital & private equity firm
Since the time I've used it, I never had to call their support. I didn't have any issues with it.
Read full review of Rubrik »
Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
Read full review of Rubrik »
Anonymous User
Operations Analyst at Royal Bank of Scotland
We have received excellent customer support from Rubrik when addressing any of our queries, from time to time. The...
Read full review of Rubrik »
Anonymous User
Senior Systems Manager at a construction company
Rubrik's tech support is amazing, which is yet another differentiator with this solution.
Read full review of Rubrik »
Anonymous User
Enterprise Solutions Architect at a tech vendor
We have not had a need to contact technical support.
Read full review of Rubrik Go »
HarishKumar6
Senior System Engineer at Goya Foods
Rubrik provides excellent customer service and technical support. I would rate their customer service a nine out of ten.
Read full review of Rubrik »
Kammara Bheemanna
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding...
Read full review of Rubrik »
Christopher Lindsay
Rubrik administrator at Freelance
Rubrik's customer service is excellent. They offer 24/7 support and even have a dedicated ransomware hotline with a...
Read full review of Rubrik »
Anonymous User
Consultant at a government
Technical support was pretty good. They were excellent.
Read full review of Rubrik »
Anonymous User
Director and Co-Founder at a tech services company
Customer Service: 10/10. Never seen support like it. Technical Support: The best of the best. Rubrik's investment in...
Read full review of Rubrik »
Anonymous User
Administrator at a transportation company
Rubrik support is outstanding.
Read full review of Rubrik »
Dileep Thakur
Senior Manager (Backup & Restore) at Pnb housing
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
Read full review of Rubrik »

Review 1 of 30

Zain Qureshi
Foreign Trade Officer at ABPL
I contacted support when we had issues. However, the response time could improve.
Read full review of Veeam Data Platform »
Bonno Gaobolae
Technical director at Stanbic Bank Botswana
We don't use technical support because we have a licensed version.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some...
Read full review of Veeam Data Platform »
Rastislav Maniak
Partial Owner at Storage One
The technical support does not compare well to other providers.
Read full review of Veeam Data Platform »
Federico Borja
Field Engineer at Logicalis
I personally haven't requested any support, but my coworker has and says it's good.
Read full review of Veeam Data Platform »
Fatai Akinwande
Specialist Datacenter and Server at IHS Towers
The technical support is fantastic. When I encounter an issue, I simply need to contact the engineer who guides me...
Read full review of Veeam Data Platform »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Emthias Abdul Salam
Technical Manager at Emirates Business Machines (EBM)
Generally, what we have noticed with Veeam support is that it's getting worse. We have to resolve this by ourselves,...
Read full review of Veeam Data Platform »
Enrico Boseli
CTO at a tech services company
The customer service is good and reliable.
Read full review of Veeam Data Platform »
JitendraSadaye
Associate Technical Specialist at a consultancy
Their technical support is good. After the request is raised through the portal, the technical support team will...
Read full review of Veeam Data Platform »
RetiredITprof67
IT Professional at a tech services company
I am not very impressed by the technical support I received when I had an issue.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: We have not needed to contact Veeam customer service. Technical Support: We have not needed to...
Read full review of Veeam Data Platform »
Wai Loh
Solutions Architect at Computer Land Malaysia
The solution's technical support is satisfactory. I rate the technical support an eight out of ten.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a tech vendor
I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly...
Read full review of Veeam Data Platform »
Anonymous User
Sr. System Engineer at a energy/utilities company
Customer Service: 10/10. Technical Support: 10 but we haven't really used it.
Read full review of Veeam Data Platform »
Anonymous User
Systems Analyst at a hospitality company
Customer Service: The customer service with Veeam is great. One of the best I have ever had to deal with. Technical...
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
I have not had much interaction with Veeam's technical support as I work more closely with sellers. However, from...
Read full review of Veeam Data Platform »
Anonymous User
CEO at a tech services company
I have never needed to contact technical support.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Director of IT Operations and Infrastructure at a insurance company
We have contacted the support and they are very good.
Read full review of Veeam Data Platform »
Anonymous User
Software Security Architect at a computer software company
We didn't face any problems with this solution.
Read full review of Veeam Data Platform »
Ali Mansouri
Network System Specialist at a tech services company
The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
System and network administrator at a government
Customer Service: I have, 99 % of time, found an answer to my questions or issues through customer services or via...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a insurance company
We haven't really needed to contact customer service.
Read full review of Veeam Data Platform »
Anonymous User
Network Administrator at a government
We have not had any contact with customer service yet.
Read full review of Veeam Data Platform »
Anonymous User
Senior Infrastructure Engineer at a tech services company
They have some of the best vendor support around. You can get through to an actual engineer who can help you rather...
Read full review of Veeam Data Platform »
Anonymous User
Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm
Customer Service: We haven't had to use it yet. Technical Support: We haven't had to use it yet.
Read full review of Veeam Data Platform »
Carlos Arriaga
Technical Manager at GRUPO LOGON, S.A. DE C.V.
The solution's customer service is good.
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup...
Read full review of Veeam Data Platform »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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