Compare Rubrik vs Veeam Software

Rubrik

Based on 113 reviews.

Veeam Software

Based on 611 reviews.

Latest Research

Buyer's Guide

Rubrik vs. Veeam Data Platform

June 2026

Veeam Data Platform vs. Rubrik

Updated: June 2026

Buyer's Guide

Rubrik Go vs. Veeam Data Cloud for Microsoft 365

June 2026

Veeam Data Cloud for Microsoft 365 vs. Rubrik Go

Updated: June 2026

Buyer's Guide

Rubrik vs. Veeam Data Platform

June 2026

Rubrik vs. Veeam Data Platform

Updated: June 2026

Buyer's Guide

Rubrik vs. Veeam Data Cloud for Microsoft 365

June 2026

Rubrik vs. Veeam Data Cloud for Microsoft 365

Updated: June 2026

Buyer's Guide

Rubrik vs. Veeam Backup for AWS

June 2026

Rubrik vs. Veeam Backup for AWS

Updated: June 2026

Sample Customers

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Rubrik Go

Public Consulting Group

Popular Solutions

Rubrik

8 reviews

Rubrik Go

3 reviews

Rubrik Data Security Posture

1 reviews

Veeam Data Platform

20 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Healthcare Company

Construction Company

Comms Service Provider

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Anonymous User
Senior Technical Support Engineer at a tech services company
We have been working with Rubrik product, the cloud backup solution, implemented with the storage space direct. That...
Read full review of Rubrik »

Review 1 of 3

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate System Engineer at Dhanyaayai enterprise private limited
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Allan Skeels
General Manager at Australian Payments Plus
My experience with customer service and support was very good. They were available to help with both deployment and...
Read full review of Rubrik »
Srinivas-R
General Manager - IT Infrastructure / Security at The Himalaya Drug Company
The technical support is good. We have good contact, all the issues are resolved on time.
Read full review of Rubrik »
AmarpreetSingh
Technical Architect at a tech vendor
On a scale from one to ten, I would rate the technical support of Rubrik Go a nine. They are very fast to respond and...
Read full review of Rubrik Go »
AmarpreetSingh
Technical Architect at a tech vendor
I find the technical support of Rubrik very responsive and helpful, rating them nine out of ten.
Read full review of Rubrik »
Anonymous User
Storage Administrator at a healthcare company
When we have run into issues, we've reached out to our support team at Rubrik and they've been very quick to respond....
Read full review of Rubrik »
Anonymous User
Senior System Engineer at a tech services company
We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the...
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
The technical support is wonderful. Very cooperative and informative.
Read full review of Rubrik Go »
Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
Read full review of Rubrik »
Anonymous User
IT Manager at a manufacturing company
We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty...
Read full review of Rubrik »
Anonymous User
Solutions Architect at a tech services company
Support is good now that they are done restructuring.
Read full review of Rubrik »
Mischa Donker
Cloud and Virtualisation Specialist at VodafoneZiggo
All of the Rubrik engineers know everything about their products.
Read full review of Rubrik »
Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
Read full review of Rubrik »
Matthew Vallandingham
Systems Administrator at Churchill Downs
We have had training sessions. We used customer support once, and they resolved the issue immediately.
Read full review of Rubrik »
Anonymous User
Works
Very good support who helps with each question. Very fast response time.
Read full review of Rubrik »
Anonymous User
Systems Architect at a tech services company
The technical support is fantastic. You can look at the published reviews; they're right at the top, from a...
Read full review of Rubrik »
Sheldon Mollineau
Senior system Engineer at Thomas Jefferson University Hospital
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
Read full review of Rubrik »
Sam Kemp
Enterprise Architect at SH Data Technologies
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
Read full review of Rubrik »
Ronald Chan
Head Of Solutions Consulting at Vsceptre
I have been dealing with Rubrik Go as well. I can share some high-level information about Rubrik, but it may not be...
Read full review of Rubrik Go »
Anonymous User
Network Specialist, Information Technology at a university
Support is very friendly, easy to work with, and showed great expertise in the product.
Read full review of Rubrik »
Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
Read full review of Rubrik »
Blake
Sr Systems Engineer at a manufacturing company
The technical support is excellent. I would rate technical support 10 out of 10. I work with them on an almost daily...
Read full review of Rubrik »
Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
Read full review of Rubrik »
Anonymous User
Enterprise Solutions Architect at a tech vendor
We have not had a need to contact technical support.
Read full review of Rubrik Go »
Dileep Thakur
Senior Manager (Backup & Restore) at Pnb housing
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
Read full review of Rubrik »
Burak Ustun, M.S.
Senior Engineer, System & Networking at a manufacturing company
10 out of 10.
Read full review of Rubrik »
Anonymous User
Director of Technical Services at a healthcare company
I rate Rubrik support a five out of five.
Read full review of Rubrik »
Kammara Bheemanna
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding...
Read full review of Rubrik »
Don Rhodes
Associate Director of Infrastructure and Services at a university
Tech support has been fantastic. They will bend over backward to help get solutions. The biggest thing that we use...
Read full review of Rubrik »
Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
Read full review of Rubrik »

Review 1 of 30

Mohamed El-Sherbini
IT Manager at Mada Insurance
The support from Veeam Backup Replication could improve. I rate the support from Veeam Backup Replication a four out...
Read full review of Veeam Data Platform »
Aaron Dalgleish
Information Technology Consultant at a government
I think they provide good support.
Read full review of Veeam Data Platform »
Tommy Myo Min Aung
Senior System Engineer at Vantage Drilling
We have not needed to contact technical support.
Read full review of Veeam Data Platform »
HenryAragon
Storage Administrator at a insurance company
The support has been outstanding, so that's a ten out of ten.
Read full review of Veeam Data Cloud for Microsoft 365 »
BasemIsmail
Business Development Specialist at a tech services company
Our technical team communicates with Veeam's tech support, and I communicate with the sales and presales solution...
Read full review of Veeam Backup for Google Cloud »
Mostafa Atrash
IT Infrastructur Section Head at Palpay
The technical support team is good.
Read full review of Veeam Data Platform »
Anonymous User
Support Manager at a tech vendor
Customer Service: No issues. Technical Support: Excellent, their support is fast and efficient.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
It's as simple as just opening a support ticket online and calling the toll free number. An engineer engaged remotely...
Read full review of Veeam Agent for Linux [EOL] »
Computescience67
Computer Scientist at a tech services company
I have not had any reason to contact technical support. As far as I know and from what I hear they're really good at...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
System Engineer at a tech services company
Technical support is perfect, they are very helpful.
Read full review of Veeam Cloud Connect [EOL] »
Johnny Öhlund
IT Technician at Sherpas Group
Veeam support is good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Systems Engineer at a financial services firm
I need to give them 10/10. All the cases are resolved in the time they give.
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Veeam is good in general, from a technical support perspective. I've really enjoyed the fact that they have a really...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Network specialist at a government
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Veeam Data Platform »
Anonymous User
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at Tech Mahindra (formerly Mahindra Satyam)
The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is...
Read full review of Veeam Data Platform »
Anonymous User
Senior Solution Architect at a comms service provider
The Veeam technical support is not very good. We can solve problems one by one because there are some sales teams and...
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Support Analyst at a government
Customer Service: Support has been phenomenal when I have needed it and I have always been able to resolve my issue...
Read full review of Veeam Data Platform »
Anonymous User
Sr. Systems Engineer
Customer Service: Excellent customer service. I have mostly dealt with tech support. Technical Support: Excellent....
Read full review of Veeam Data Platform »
Anonymous User
Information Systems Infrastructure Manager at a comms service provider
Technical support is okay. They could be more customer-friendly.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
IT Manager at a manufacturing company
The technical support from Veeam Backup Replication is good.
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a computer software company
The quality of technical support could be improved, as I experienced a drop in the level of support that I expected....
Read full review of Veeam Agent for Linux [EOL] »
Luis Angel Anampa
IT and Cloud Platform Unit Architect at MAINT
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
President & CEO at a tech services company
Customer Service: The level of customer support is excellent. Technical Support: The support personnel are very...
Read full review of Veeam Data Platform »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
Since Veeam is easy to use and easy to set up, we don't have a lot of problems. Therefore, we don't have a lot of...
Read full review of Veeam Data Platform »
KimYong Lim
Senior System Administrator at NMB Singapore Ltd
I would rate Veeam ONE's technical support a four out of five.
Read full review of Veeam Data Platform »
Anonymous User
Business Development Consultant at a tech vendor
There is room for improvement. However, when compared to other products, the support is on the good side.
Read full review of Veeam Data Platform »
Anonymous User
Product Manager - Netapp at a computer software company
I have contacted them, and they are good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Domain architect at a financial services firm
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly....
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
Customer Service: They have taken care of our needs, and been there each step of the way for us, so I would rate it...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.