Compare Qlik vs Zendesk

Qlik

Based on 445 reviews.

Zendesk

Based on 81 reviews.

Latest Research

Buyer's Guide

QlikView vs. Zendesk

April 2026

Zendesk vs. QlikView

Updated: April 2026

Buyer's Guide

QlikView vs. Zendesk

April 2026

QlikView vs. Zendesk

Updated: April 2026

Sample Customers

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Zendesk

Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber

Popular Solutions

5 reviews

9 reviews

13 reviews

12 reviews

0 reviews

2 reviews

Top Industries

Financial Services Firm

17%

Manufacturing Company

Construction Company

Comms Service Provider

Financial Services Firm

Construction Company

Performing Arts

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Shraddha Waghulde
Solution Architect at Predoole Analytics
The main use cases involve getting data in an analyzable format. Clients should be able to analyze it through a...
Read full review of Qlik Sense »

Review 1 of 5

AmandaSanchez
Consultant and Startup Founder at AimHi Enterprises
I have not used Zendesk for a few years now, but when I did at TOPs Software, I used it for four years to set up...
Read full review of Zendesk »
Jairo Vega
Technical Support Engineer/ QA at a computer software company
We tried to implement a 24/7 kind of global support with Zendesk, so we enabled Talk and enabled chat and ticketing,...
Read full review of Zendesk Messaging »
Anonymous User
VP Marketing

Read full review of BIME Analytics [EOL] »

Review 1 of 3

Customer Service

Jason Hale
Enterprise Architect at Waikato Regional Council
Talend's support is good. We've got a lot of solution internally, and they provide third-party support. The only...
Read full review of Talend Open Studio [EOL] »
Archan Chatterje
Consultant at Keyrus
I don't have any complaints with technical support. They've been very responsive.
Read full review of Talend Open Studio [EOL] »
Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
Sudhir Pundir
Data Engineer at HCLSoftware
The support in my experience is good, and the documentation is also helpful. Customer support is good. Whenever we...
Read full review of Qlik Talend Cloud »
Prashant Baste
Sr. Solution Architect at Team Computers
Qlik's technical support is great.
Read full review of Qlik Sense »
Carlos-Mejia
Sales Director at Data IQ M̩xico
I rate the support an eight or nine out of ten from the customers' perspective. The platform and the solution itself...
Read full review of Qlik Sense »
Hendra Eka Putra
Chief Executive Officer at Idea Domina
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
Read full review of QlikView »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
Jason Hale
Enterprise Architect at Waikato Regional Council
The initial support people from Qlik are really good. The best skill set they've got is that they know when the issue...
Read full review of Stitch »
WesamHabboub
Chief Consultant at Insight360
In terms of the solution's technical support, the interactions were satisfactory, but there is room for improvement,...
Read full review of Qlik Talend Cloud »
Numair Mazhar
Practice Head - Qlik / Solutions Architect at TMC (TallyMarks Consulting)
Technical support is helpful and responsive.
Read full review of Qlik Compose »
RahulGupta6
Associate General Manager at HCL Technologies
Customer service support was good bit not extraordinary.
Read full review of Qlik Sense »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Anonymous User
Software Engineer at a tech vendor
The technical support could improve. It is difficult to connect with them on the phone. There can be a lot of back...
Read full review of Qlik Replicate »
Anonymous User
Managing Director at a tech services company
Technical support is very good.
Read full review of QlikView »
Angel Monjarás
Product Specialist and Education Services at a consultancy
Customer Service: Customer service is almost always spotless. Technical Support: Tech support is efficient, but...
Read full review of QlikView »
Anonymous User
Head Of Business Intelligence at a consultancy
I've never spoken to technical support. If there is anything wrong, we speak with our tech team and then they speak...
Read full review of QlikView »
Shahzad Ghori
Senior Manager MI & BI (Senior Vice President) at Faysal Bank Limited
We have never received responses to our queries from the company, so we are totally unsatisfied with the support.
Read full review of Talend Open Studio [EOL] »
Peter Eerdekens
Commercial Business Analyst at Asilia Africa
Did not need any of this yet.
Read full review of QlikView »
Jhornber
Director, BI & Analytics at a leisure / travel company
Customer Service: Customer service was/is excellent. Technical Support: Our need for technical support has been...
Read full review of QlikView »
Anonymous User
Senior IT Business Partner at a manufacturing company
An eight out of 10.
Read full review of QlikView »
Anonymous User
IT Manager / Specialist at a insurance company
I rate technical support 8/10.
Read full review of QlikView »
Gabriel Araya
QLik Platform Architect at Analytics Data
We're happy that we have access to Spanish-speaking support and they provide a good service.
Read full review of Qlik Replicate »
Adil Varadkar
System Analyst at a tech services company
Most of the technical information is readily available so we haven't really used the technical support.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Manager at a tech services company
I have not needed to use the support, even though we paid for the support.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »
Anonymous User
Business Analyst ( Marketing BI Analytics) at a tech vendor
We did not seek technical support. I simply researched answers in forums and through Google searches, blogs etc.
Read full review of QlikView »
Anonymous User
Information Architect at a healthcare company
Customer Service: Customer service was good most of the time. Answers came in a timely fashion. Technical Support: It...
Read full review of Qlik Talend Cloud »
Anonymous User
Business Intelligence Data Analyst at a financial services firm
Customer Service: A nine out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Tami Svensrud
Senior Business Intelligence Analyst at LA JOLLA GROUP, INC
Our interactions have all been through our vendor partner and they reach out on our behalf when needed.
Read full review of Qlik Sense »

Review 1 of 30

Jairo Vega
Technical Support Engineer/ QA at a computer software company
My experience with Zendesk's customer support has not been positive. When I open a ticket for a bug, it often does...
Read full review of Zendesk »
Jairo Vega
Technical Support Engineer/ QA at a computer software company
I'd say a nine for the support from Zendesk when considering the platform overall. My experience with Zendesk...
Read full review of Zendesk Messaging »
JohanSkibdahl
CEO at Etcetera Networks
Zendesk Messaging would be recommended to other companies.
Read full review of Zendesk Messaging »
AmandaSanchez
Consultant and Startup Founder at AimHi Enterprises
We loved being able to track everything about tickets, including their open times and notifications for users...
Read full review of Zendesk »
Dimitri Cooper
Project Manager III at City of Union City Government
Customer support with Zendesk has always been top-tier. The few times we have had to reach out, the customer service...
Read full review of Zendesk »
JohanSkibdahl
CEO at Etcetera Networks
The technical support provided by Zendesk has been very satisfactory. While instant resolution is ideal, they...
Read full review of Zendesk »
Anonymous User
Freelance Film Critic/Part-time Social Media Coordinator/Junket and Red-Carpet Personality at a media company
Customer Service: I have no comment on this issue as I never reached out to the Zendesk customer service team....
Read full review of Zendesk »
Anonymous User
Customer Support/Retail Division at a consumer goods company
The level of technical support is very good and they are very helpful.
Read full review of Zendesk »
Anonymous User
Operations Manager at a recruiting/HR firm
Customer Service: Customer Service is non existent. Technical Support: I would give it a 4/10. They have a bar on the...
Read full review of BIME Analytics [EOL] »
Anonymous User
Team Lead - CSM Nordics at a marketing services firm
It is rarely needed.
Read full review of Zendesk »
Anonymous User
Project Coordinator at BlackSquare Inc.
I have never had to use tech support.
Read full review of Zendesk »
Anonymous User
Risk Analyst at a financial services firm
10/10 as they are prompt, courteous, and is available 24/7 via a wide array of channels. Zendesk's team was really...
Read full review of Zendesk »
Anonymous User
Google Apps deployment Specialist and Support Manager at a tech services company
Zendesk tech support is done via a forum, but the knowledge base contains most of the technical knowledge.
Read full review of Zendesk »
Anonymous User
Project Manager/Product Owner at a tech services company
I've never been in touch with Zendesk technical support. I met with the vendor and they were very, very helpful. We...
Read full review of Zendesk »
Anita Orioma
Customer Success Manager at Mimshackworks Endeavors
Their support team from Zendesk is excellent, similar to what you have in Freshdesk.
Read full review of Zendesk »
Filipe Abreu
Junior system analyst at Wevt clous
I have never had to interact with Zendesk's support team.
Read full review of Zendesk »
Anonymous User
Senior Operations Manager at a tech services company
It's a solid 7/10 for specific contacts, and it would be higher including my account managers in two different...
Read full review of Zendesk »
Anonymous User
Marketplace Integrity Specialist at a comms service provider
Customer Service: Zendesk has great customer service and there are rarely technical issues. Technical Support: I have...
Read full review of Zendesk »
Anonymous User
Subject Matter Expert at a tech services company
It's excellent.
Read full review of Zendesk »
Anonymous User
Director of IT at a computer software company
It's stellar.
Read full review of Zendesk »
Anonymous User
Helpdesk Technician at a tech services company
Their support group is very kind and responsive. It is one of the better technical teams I’ve had the pleasure of...
Read full review of Zendesk »
Anonymous User
Zendesk Specialist at a tech services company
Zendesk support has always been stellar. Most are spot on, some go above and beyond.
Read full review of Zendesk »
Anonymous User
Sales and Data Analyst at a tech services company
8.5/10 - They have a chat feature to answer questions while the user is working on the BIME platform. They respond in...
Read full review of BIME Analytics [EOL] »
Anonymous User
HR Source Specialist at a computer software company
Customer Service: I have never had to contact customer service in regards to Zendesk, which I would say that's a good...
Read full review of Zendesk »
Anonymous User
Technical Support Engineer, Team Lead at a computer software company
Zendesk's support team are available 24/7 for the enterprise-level customers. Though certain bugs are not immediately...
Read full review of Zendesk »
Anonymous User
IT Support Technician at a consultancy
We have had excellent response time from Zendesk and issues are usually fixed quickly.
Read full review of Zendesk »
Anonymous User
Application Support Specialist at a construction company
Customer Service: I never had to call customer service. That was done by the admin person. Technical Support: I...
Read full review of Zendesk »
Anonymous User
Consultant / Public Speaking / Writing
8/10
Read full review of Zendesk »
Anonymous User
Head of Customer Service at a hospitality company
Customer Service: Mainly it's been good. Technical Support: Mainly it's been good.
Read full review of Zendesk »
Anonymous User
Account Coordinator at a tech vendor
Customer Service: I believe the company had a trial period with SalesForce, but switched to Zendesk because of the...
Read full review of Zendesk »

Review 1 of 30

Technical Support

No Data Available

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