Compare Qlik vs Zendesk

Qlik

Based on 449 reviews.

Zendesk

Based on 82 reviews.

Latest Research

Buyer's Guide

QlikView vs. Zendesk

June 2026

Zendesk vs. QlikView

Updated: June 2026

Buyer's Guide

QlikView vs. Zendesk

June 2026

QlikView vs. Zendesk

Updated: June 2026

Sample Customers

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Zendesk

Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber

Popular Solutions

5 reviews

7 reviews

13 reviews

13 reviews

0 reviews

2 reviews

Top Industries

Financial Services Firm

16%

Construction Company

11%

Manufacturing Company

Comms Service Provider

Construction Company

10%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
PawanSingh3
Director at a consultancy
Qlik Sense is used primarily for dashboard creation and data visualization. Wherever there is data slicing and...
Read full review of Qlik Sense »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »

Review 1 of 5

AmandaSanchez
Consultant and Startup Founder at AimHi Enterprises
I have not used Zendesk for a few years now, but when I did at TOPs Software, I used it for four years to set up...
Read full review of Zendesk »
Jairo Vega
Technical Support Engineer/ QA at a computer software company
We tried to implement a 24/7 kind of global support with Zendesk, so we enabled Talk and enabled chat and ticketing,...
Read full review of Zendesk Messaging »
Anonymous User
VP Marketing

Read full review of BIME Analytics [EOL] »

Review 1 of 3

Customer Service

Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
Martin Zwarthoed
Database Specialist at Zwarthoed IT Solutions
We have an intermediate company which we bought a license from and it provides us with support. Usually they're not...
Read full review of QlikView »
AaronRumley
Software Engineer at Huron Consulting Group Inc.
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Talend Open Studio [EOL] »
Jason Hale
Enterprise Architect at Waikato Regional Council
Talend's support is good. We've got a lot of solution internally, and they provide third-party support. The only...
Read full review of Talend Open Studio [EOL] »
Prashant Baste
Sr. Solution Architect at Team Computers
I rate the support an eight out of ten.
Read full review of QlikView »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »
Adam Abwat-Johnson
BI Developer at Soak.com
Customer service/support is good through the partner, as this is the suggested way to receive feedback.
Read full review of Qlik Sense »
Arthur Kancelarovicz
BI Specialist at a educational organization
Qlik has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.
Read full review of Qlik Sense »
Anonymous User
Qlik Consultant at a consultancy
I have not been in contact with technical support.
Read full review of QlikView »
Tami Svensrud
Senior Business Intelligence Analyst at LA JOLLA GROUP, INC
Our interactions have all been through our vendor partner and they reach out on our behalf when needed.
Read full review of Qlik Sense »
Anonymous User
BI Project Leader
Technical support is good, but needs to be better for our local service.
Read full review of QlikView »
Anonymous User
Head of Data at a insurance company
They've been good.
Read full review of Talend Open Studio [EOL] »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio [EOL] »
Thales Azevedo
Gerente de BI at a government
The technical support is good.
Read full review of Qlik Sense »
Anonymous User
Operations Officer Team Leader at a consultancy
I don't have any communication with technical support.
Read full review of QlikView »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Our experience with the support team has been fantastic.
Read full review of Qlik Sense »
Anonymous User
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Ramesh Vanteru
Solution Architect at a tech services company
When we reach out to technical support, they should be good enough to support us. When we reached out to them to...
Read full review of Qlik Replicate »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
Technical support is very good.
Read full review of QlikView »
Anonymous User
Lead Technical
Customer Service: Good, they need more proactive support. Technical Support: Good
Read full review of QlikView »
Anonymous User
Business Intelligence Data Architect at a construction company
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly,...
Read full review of QlikView »
Anonymous User
IT specialist at a financial services firm
I have not used Qlik tech support. I use the reseller.
Read full review of Qlik Sense »
Anonymous User
Practice Head, Analytics at a tech services company
I would give technical support of Talend open studio an eight out of ten.
Read full review of Talend Open Studio [EOL] »
SivanandamKrishnan
Director of analytics at Analytics Aura
I am not very comfortable with Qlik support as it often goes in loops. Even priority tickets, which should be...
Read full review of Qlik Replicate »
Anonymous User
BI Expert at a tech services company
This area has to improve. Technical support is at a low level.
Read full review of Qlik Sense »
Marco Antonio Cavallo Jr.
Head of Alliances at CGN Research & Advisory
Qlik should have more people working for support and be faster, especially for large clients. The SLA is 24 hours for...
Read full review of Qlik Compose »
Anonymous User
Practice Head, Analytics at a tech services company
Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Expert Consultant CRM at a tech services company
I have not used the support from Talend Open Studio.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Beslutstödsutvecklare at a tech company
Customer Service: Customer service is very good. Technical Support: Customer service is excellent.
Read full review of QlikView »

Review 1 of 30

Dimitri Cooper
Project Manager III at City of Union City Government
Customer support with Zendesk has always been top-tier. The few times we have had to reach out, the customer service...
Read full review of Zendesk »
AmandaSanchez
Consultant and Startup Founder at AimHi Enterprises
We loved being able to track everything about tickets, including their open times and notifications for users...
Read full review of Zendesk »
JohanSkibdahl
CEO at Etcetera Networks
Zendesk Messaging would be recommended to other companies.
Read full review of Zendesk Messaging »
Jovana Pavlovic
Senior Back Office Manager at a financial services firm
We've never directly dealt with technical support. Another department was responsible for support items.
Read full review of Zendesk »
Jairo Vega
Technical Support Engineer/ QA at a computer software company
My experience with Zendesk's customer support has not been positive. When I open a ticket for a bug, it often does...
Read full review of Zendesk »
Ahmed Nassar
Sr. Atlassian Consultant at Spectrum Group
The support team is time-consuming, and they don't find the answer to our problem. Because if you are doing your job...
Read full review of Zendesk »
Tariq-Muhammad
SEO at Samen Limited
We have our own experts that we use for support. Additionally, the solution is easy to use and it does not need a lot...
Read full review of Zendesk »
Anonymous User
Marketplace Integrity Specialist at a comms service provider
Customer Service: Zendesk has great customer service and there are rarely technical issues. Technical Support: I have...
Read full review of Zendesk »
Anonymous User
Client Support Manager – Night Shift at a marketing services firm
Pretty fast, the first-tier agents will sort your tickets within one to two hours.
Read full review of Zendesk »
Anonymous User
Helpdesk Technician at a tech services company
Their support group is very kind and responsive. It is one of the better technical teams I’ve had the pleasure of...
Read full review of Zendesk »
Anonymous User
Customer Onboarding at a tech services company
The support is not on chat often which is quite frustrating if you want immediate answers but they do respond to...
Read full review of Zendesk »
Anonymous User
Operations Intelligence at a transportation company
Customer Service: Never talk to them, we talk to our global IT. Technical Support: Never talk to them, we talk to our...
Read full review of Zendesk »
Anonymous User
Customer Experience Lead at a tech services company
10/10 - they helped me solved my problem and to understand how it works.
Read full review of Zendesk »
Anonymous User
EMEA Junior Tracking & Analytics Specialist at a computer software company
BIME support was fantastic, very competent and useful.
Read full review of BIME Analytics [EOL] »
Anonymous User
Senior Sales Engineer at a computer software company
During the early years, we were not viewed as a very large (or important) customer, but as we started to grow and...
Read full review of Zendesk »
Anita Orioma
Customer Success Manager at Mimshackworks Endeavors
Their support team from Zendesk is excellent, similar to what you have in Freshdesk.
Read full review of Zendesk »
Anonymous User
IT Support Technician at a consultancy
We have had excellent response time from Zendesk and issues are usually fixed quickly.
Read full review of Zendesk »
Anonymous User
Sr Director of Channel Sales and Customer Service at a tech services company
Service and Support are excellent. Whilst the knowledge base leaves a lot to be desired and the push to use the...
Read full review of Zendesk »
Anonymous User
User Happiness Manager at a tech vendor
The customer service and support experience were okay. When contacted, they respond really fast. I’ll give it to them...
Read full review of Zendesk »
Anonymous User
Account Coordinator at a tech vendor
Customer Service: I believe the company had a trial period with SalesForce, but switched to Zendesk because of the...
Read full review of Zendesk »
Anonymous User
Technical Support Engineer, Team Lead at a computer software company
Zendesk's support team are available 24/7 for the enterprise-level customers. Though certain bugs are not immediately...
Read full review of Zendesk »
Jose Barbosa
CEO at Finanblue
We had no problems with their technical support.
Read full review of Zendesk »
Anonymous User
Manager, Production Services at a tech services company
I'm not sure about the customer support for Zendesk.
Read full review of Zendesk »
Anonymous User
Customer Support/Retail Division at a consumer goods company
The level of technical support is very good and they are very helpful.
Read full review of Zendesk »
Anonymous User
Operations Manager at a recruiting/HR firm
Customer Service: Customer Service is non existent. Technical Support: I would give it a 4/10. They have a bar on the...
Read full review of BIME Analytics [EOL] »
Anonymous User
Head of Customer Service at a hospitality company
Customer Service: Mainly it's been good. Technical Support: Mainly it's been good.
Read full review of Zendesk »
Anonymous User
Project Manager/Product Owner at a tech services company
I've never been in touch with Zendesk technical support. I met with the vendor and they were very, very helpful. We...
Read full review of Zendesk »
Anonymous User
Zendesk Specialist at a tech services company
Zendesk support has always been stellar. Most are spot on, some go above and beyond.
Read full review of Zendesk »
Anonymous User
FinancialForce FFA and Salesforce CPQ Consultant at Cloudteam
Support is not great. Their support is that specific support you get from a big American tech company. For example,...
Read full review of Zendesk »
Anonymous User
Risk Analyst at a financial services firm
10/10 as they are prompt, courteous, and is available 24/7 via a wide array of channels. Zendesk's team was really...
Read full review of Zendesk »

Review 1 of 30

Technical Support

No Data Available

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