Compare Qlik vs Zendesk

Qlik

Based on 452 reviews.

Zendesk

Based on 82 reviews.

Latest Research

Buyer's Guide

QlikView vs. Zendesk

June 2026

Zendesk vs. QlikView

Updated: June 2026

Buyer's Guide

QlikView vs. Zendesk

June 2026

QlikView vs. Zendesk

Updated: June 2026

Sample Customers

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Zendesk

Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber

Popular Solutions

5 reviews

8 reviews

13 reviews

12 reviews

0 reviews

2 reviews

Top Industries

Financial Services Firm

15%

Construction Company

12%

Outsourcing Company

10%

Manufacturing Company

Outsourcing Company

11%

Construction Company

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Saranya Deepthi
Project Engineer at Wipro
Qlik Sense is a data visualization tool similar to Google Data Studio, Google Looker Studio, and Power BI. Many...
Read full review of Qlik Sense »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Srdjan Grbic
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor
The primary use case involves analyzing data on a daily invoice level with QlikView. Building metrics using simple...
Read full review of QlikView »

Review 1 of 5

AmandaSanchez
Consultant and Startup Founder at AimHi Enterprises
I have not used Zendesk for a few years now, but when I did at TOPs Software, I used it for four years to set up...
Read full review of Zendesk »
Jairo Vega
Technical Support Engineer/ QA at a computer software company
We tried to implement a 24/7 kind of global support with Zendesk, so we enabled Talk and enabled chat and ticketing,...
Read full review of Zendesk Messaging »
Anonymous User
VP Marketing

Read full review of BIME Analytics [EOL] »

Review 1 of 3

Customer Service

Azhagarasan Annadorai
Director at a university
Talend has a support portal and we can get access to the support portal. The initial process could be a little...
Read full review of Talend Open Studio [EOL] »
AhmadKastero
Head of Product at Quantiphi
The community around it is robust, and I am extremely pleased with the level of support they provide. I would rate it...
Read full review of QlikView »
Sultan Molobayev
Data Warehouse Architecture at a government
We use a local company for support and do not rely on Qlik support.
Read full review of Qlik Replicate »
Sergio Padovan
Founder at ICE Srl & ICE SUISSE SA at a consultancy
The technical support is very good. I rate the technical support a ten out of ten.
Read full review of Qlik Compose »
Jean-Luc Trescases
Consultant at Prolyx
Technical support is helpful and responsive. I just started a new project with a customer, and they do have support...
Read full review of Qlik Talend Cloud »
Ankush-Singh
Lead Software Engineer at Momentus
I often communicate with Qlik Cloud Analytics Featuring Answers's technical support. Based on my experience with...
Read full review of Qlik Cloud Analytics Featuring Answers »
Hendra Eka Putra
Chief Executive Officer at Idea Domina
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
Read full review of QlikView »
Edgar Olmos Ascanio
Data Intelligence Manager at a retailer
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in...
Read full review of Qlik Sense »
Anonymous User
Logistics Engineer at a logistics company
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's...
Read full review of QlikView »
Anonymous User
Solution Principal at DXC
I've never tried to contact technical support. I don't have any feedback as to the quality of their services.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Integration Engineer II at a university
I've had no problems with tech support - they're willing to work with me as an advanced user to figure out solutions.
Read full review of Qlik Talend Cloud »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Information System & Business Enterprise Manager at a government
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from...
Read full review of QlikView »
Anonymous User
IT Manager at a consumer goods company
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
Technical support is very good.
Read full review of QlikView »
Luiz DePaula
IS Sr Reporting Specialist at Community Health Network of Connecticut, Inc.
The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However,...
Read full review of Qlik Sense »
Theophilos Papa
Crm/Business Intelligence administrator at Kc firiakis LTD
I've never directly dealt with technical support.
Read full review of QlikView »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
BI Expert at a tech services company
This area has to improve. Technical support is at a low level.
Read full review of Qlik Sense »
Anonymous User
Senior Manager at a consultancy
Technical support is excellent.
Read full review of QlikView »
Shraddha Waghulde
Solution Architect at Predoole Analytics
Support response times could be improved as there are sometimes delays in receiving replies to support cases.
Read full review of Qlik Replicate »
Arthur Kancelarovicz
BI Specialist at a educational organization
Qlik has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.
Read full review of Qlik Sense »
Anonymous User
Project Manager at a logistics company
Customer Service is good, however we mainly use the Qlikview community. We can reach out to other users / developers...
Read full review of QlikView »
Angel Monjarás
Product Specialist and Education Services at a consultancy
Customer Service: Customer service is almost always spotless. Technical Support: Tech support is efficient, but...
Read full review of QlikView »
Shahzad Ghori
Senior Manager MI & BI (Senior Vice President) at Faysal Bank Limited
We have never received responses to our queries from the company, so we are totally unsatisfied with the support.
Read full review of Talend Open Studio [EOL] »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Director at a comms service provider
We've used the technical support team a few times and they were very helpful. So I'm really satisfied with the...
Read full review of Talend Data Fabric »
Anonymous User
BI Analyst at a energy/utilities company
Technical support is very geographically oriented, but isn’t truly 24X7.
Read full review of QlikView »
Anonymous User
Reporting Analyst at a insurance company
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the...
Read full review of QlikView »

Review 1 of 30

Tariq-Muhammad
SEO at Samen Limited
We have our own experts that we use for support. Additionally, the solution is easy to use and it does not need a lot...
Read full review of Zendesk »
JohanSkibdahl
CEO at Etcetera Networks
The technical support provided by Zendesk has been very satisfactory. While instant resolution is ideal, they...
Read full review of Zendesk »
Jovana Pavlovic
Senior Back Office Manager at a financial services firm
We've never directly dealt with technical support. Another department was responsible for support items.
Read full review of Zendesk »
Jairo Vega
Technical Support Engineer/ QA at a computer software company
My experience with Zendesk's customer support has not been positive. When I open a ticket for a bug, it often does...
Read full review of Zendesk »
JohanSkibdahl
CEO at Etcetera Networks
Zendesk Messaging would be recommended to other companies.
Read full review of Zendesk Messaging »
Ahmed Nassar
Sr. Atlassian Consultant at Spectrum Group
The support team is time-consuming, and they don't find the answer to our problem. Because if you are doing your job...
Read full review of Zendesk »
Anonymous User
Marketplace Integrity Specialist at a comms service provider
Customer Service: Zendesk has great customer service and there are rarely technical issues. Technical Support: I have...
Read full review of Zendesk »
Anonymous User
Customer Experience Lead at a tech services company
10/10 - they helped me solved my problem and to understand how it works.
Read full review of Zendesk »
Anonymous User
Technical Support Engineer, Team Lead at a computer software company
Zendesk's support team are available 24/7 for the enterprise-level customers. Though certain bugs are not immediately...
Read full review of Zendesk »
Anonymous User
Customer Support/Retail Division at a consumer goods company
The level of technical support is very good and they are very helpful.
Read full review of Zendesk »
Anonymous User
IT Support Technician at a consultancy
We have had excellent response time from Zendesk and issues are usually fixed quickly.
Read full review of Zendesk »
Anonymous User
Customer Onboarding at a tech services company
The support is not on chat often which is quite frustrating if you want immediate answers but they do respond to...
Read full review of Zendesk »
Anonymous User
Google Apps deployment Specialist and Support Manager at a tech services company
Zendesk tech support is done via a forum, but the knowledge base contains most of the technical knowledge.
Read full review of Zendesk »
Anonymous User
Consultant en organisation & chargé de mission à l'international
Customer Service: I would give the customer service a rating of 10/10. Technical Support: I would give the technical...
Read full review of Zendesk »
Anonymous User
Helpdesk Technician at a tech services company
Their support group is very kind and responsive. It is one of the better technical teams I’ve had the pleasure of...
Read full review of Zendesk »
Abha Jhunjhunwala
Staff Technical Writer at Netradyne
I have been in contact with Zendesk support. They have different levels with different levels of support. We are an...
Read full review of Zendesk »
Anonymous User
IT Specialist at a non-profit
Customer Service: 6/10 – usually helpful but sometimes very slow. Technical Support: 6/10 – usually helpful but...
Read full review of Zendesk »
Anonymous User
Subject Matter Expert at a tech services company
It's excellent.
Read full review of Zendesk »
Anonymous User
Operations Intelligence at a transportation company
Customer Service: Never talk to them, we talk to our global IT. Technical Support: Never talk to them, we talk to our...
Read full review of Zendesk »
Anonymous User
Institutional Sales Executive (Head of APAC region) at a financial services firm
They have a very good Q&A page/system, I will give them the best rating.
Read full review of Zendesk »
Anonymous User
EMEA Junior Tracking & Analytics Specialist at a computer software company
BIME support was fantastic, very competent and useful.
Read full review of BIME Analytics [EOL] »
Anonymous User
Application Support Specialist at a construction company
I personally never had to call Zendesk for tech support or customer service. That was funneled through a different...
Read full review of Zendesk »
Anonymous User
VManager, Product Catalog, Quality Control & Customer Service at a retailer
Good. I really wish they had a chat feature - like Olark for example. But I guess it makes sense. Olark is chat...
Read full review of Zendesk »
Anonymous User
Director of IT at a computer software company
It's stellar.
Read full review of Zendesk »
Anita Orioma
Customer Success Manager at Mimshackworks Endeavors
Their support team from Zendesk is excellent, similar to what you have in Freshdesk.
Read full review of Zendesk »
Anonymous User
Project Coordinator at BlackSquare Inc.
I have never had to use tech support.
Read full review of Zendesk »
Anonymous User
HR Source Specialist at a computer software company
Customer Service: I have never had to contact customer service in regards to Zendesk, which I would say that's a good...
Read full review of Zendesk »
Anonymous User
Consultant en organisation & chargé de mission à l'international at a consultancy
I would give the technical support a 9/10 rating.
Read full review of Zendesk »
Anonymous User
Senior Sales Engineer at a computer software company
During the early years, we were not viewed as a very large (or important) customer, but as we started to grow and...
Read full review of Zendesk »
Anonymous User
Risk Analyst at a financial services firm
10/10 as they are prompt, courteous, and is available 24/7 via a wide array of channels. Zendesk's team was really...
Read full review of Zendesk »

Review 1 of 30

Technical Support

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