Compare Qlik vs TIBCO

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

TIBCO BusinessWorks

Euler Hermes, QSuper, Scandinavian Airlines

TIBCO Scribe

Armanino, Oklahoma City Thunder, Texas Rangers, Tata Technologies, BenefAction, Indianapolis Motor Speedway, Atdec, Dynasplint Systems

TIBCO Jaspersoft

Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma

TIBCO Statistica

Danske Bank

TIBCO Data Science

Havas Media, Tipping Point Community, eviCore

Popular Solutions

20 reviews

13 reviews

8 reviews

7 reviews

5 reviews

7 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

10%

Insurance Company

Financial Services Firm

20%

Computer Software Company

12%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 4

Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at Du telecom
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
Mainly, we've been using it for different reports and dashboarding purposes for different stakeholders, such as the...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

Rasool Ahamad
Technical Lead at GSPANN Technologies
The QlikView support team is responsive and helpful. They address issues promptly and assist in resolving them...
Read full review of QlikView »
Fernando Tonial
Arquiteto de dados at Toccato Tecnologia em Sistemas
Customer support is good, yet it could improve as sometimes it takes a little while for accurate responses.
Read full review of Qlik Sense »
Anonymous User
IT Manager at a consumer goods company
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied.
Read full review of QlikView »
Chris_Park
Director of Enterprise Services at a computer software company
Support for this product could be better. The good part is we don't have to deal with support very much. When we do,...
Read full review of Qlik Replicate »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
John Trevino
Manager Business Intelligence at a healthcare company
Customer Service: Customer service is good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
BI Analyst at a energy/utilities company
Technical support is very geographically oriented, but isn’t truly 24X7.
Read full review of QlikView »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
Senior Manager at a consultancy
Technical support is excellent.
Read full review of QlikView »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: Customer service is decent. There is a lot of passing off to other techs during the escalation...
Read full review of Qlik Sense »
Thales Azevedo
Gerente de BI at a government
The technical support is good.
Read full review of Qlik Sense »
Prasad Mundewadi
Senior BI Systems Analyst at PTC
Good so far.
Read full review of Qlik Sense »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Manager, BI Strategy and Architecture at PayPal
Customer Service: Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They...
Read full review of Qlik Sense »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
P&C Underwriting Analyst at a insurance company
Customer Service: Customer service has been good and everything has been hands-on. Technical Support: This type of...
Read full review of Qlik Sense »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Business Manager (Exco level) & Executive Director at a retailer
There are frequent follow-ups from the vendor once you register on their web site.
Read full review of QlikView »
Anonymous User
Logistics Engineer at a logistics company
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's...
Read full review of QlikView »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Anonymous User
Consultant at a tech services company
Not enough data to give an opinion.
Read full review of QlikView »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »
Anonymous User
Senior BI Consultant at a retailer
Customer Service: It's good. Technical Support: It's good.
Read full review of QlikView »
Anonymous User
Analyst at a government
We've had a team of consultants helping us directly. So we do not use support now. We are in the phase where we're...
Read full review of Qlik Replicate »
Anonymous User
Manager at a financial services firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
Lead QlikView Architect/Manager at a tech company
Customer Service: Customer service is very good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »

Review 1 of 30

Fuad Mammadli
Deputy Chief Financial Officer at Unibank
My company's IT team provides us with technical support for the product whenever required.
Read full review of TIBCO Spotfire »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Choon Hwa Khoh
Head of Product Test at ams AG
The solution's technical support is very responsive. Even if sometimes I ask for the sample code, the technical...
Read full review of TIBCO Business Studio »
Davide Conti
CEO at daconti
We have a preferred line to TIBCO EBX for support. Their response is very good but their efficiency could improve. I...
Read full review of TIBCO EBX »
Choon Hwa Khoh
Head of Product Test at ams AG
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
Anonymous User
Business Enabler at a tech services company
The customer support for this solution is very good.
Read full review of TIBCO Spotfire »
Anand-Kumar
Head of Architecture at a insurance company
In terms of technical support - it can be improved. I would give support a 7 out of 10.
Read full review of TIBCO EBX »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at Safaricom Ethiopia plc
Customer support responded to us but could not answer our questions regarding how Spotfire connects to the system....
Read full review of TIBCO Spotfire »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Anonymous User
Associate Director at a financial services firm
In terms of evaluating TIBCO technical support, it has been good for us because we have been using their product for...
Read full review of TIBCO EBX »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Business Enabler at a tech services company
I have not had significant contact with customer service. However, in pre-sales cases, I found them responsive.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior ICT Solutions Expert at a comms service provider
Customer Service: Personally I have not had much to do with them but I was pleased with them. Technical Support:...
Read full review of LogLogic »
Anonymous User
BI/ML Team Lead at a tech services company
We haven't had contact with Jaspersoft customer service and support, but we have connected with the AWS team.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Application Specialist at a healthcare company
Personally, I have never had to use technical support.
Read full review of TIBCO Spotfire »
Anonymous User
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Vice President at a insurance company
We did not try technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Business Enabler at a tech services company
The support is good overall. TIBCO's support, especially for integration products, is swift. I relied on technical...
Read full review of TIBCO Spotfire »
Anonymous User
Technical Architect at a tech services company
Fortunately, we have employees who are familiar with the product. It is not open source. Therefore, when you get a...
Read full review of TIBCO ActiveMatrix BPM »
Veeresh-SHRINGARI
Portfolio Manager, AI & ML at a healthcare company
Technical support for the solution is good, but the community support offered is not as good as Tableau. I've noticed...
Read full review of TIBCO Data Science »
Anonymous User
Senior Technical Architect at a tech services company
TIBCO's technical support is reliable and helpful.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Project Controls Consultant
I haven't had enough experience dealing with technical support to answer this question.
Read full review of TIBCO Spotfire »
BertrandOuattara
Consultant BI-EPM at DVC
The technical team takes care of the customer and they usually responds quickly. I think we are very satisfied with...
Read full review of TIBCO EBX »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Analytics Consultant at a pharma/biotech company
Customer Service: Improved dramatically in recent years with rapid releases of updated versions. Technical Support:...
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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