Compare Planon vs SAP

Planon

SAP

Based on 1695 reviews.

Sample Customers

Planon Financial Management

JTC Corporation Singapore, SPIE Deutschland & Zentraleuropa

Planon Mobile Field Services

KCL Estates & Facilities

SAP Business Planning and Consolidation

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

46 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

11%

Healthcare Company

11%

Comms Service Provider

10%

Outsourcing Company

10%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

Review 1 of 5

Customer Service

No Data Available

Joyee Sen
SAP Service Delivery Manager at SoftwareONE
The technical support is good.
Read full review of SAP BW4HANA »
Fadhil Maulana
ERP Analytics Coordinator at PT. Hutama Karya
Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.
Read full review of SAP HANA »
AhmedHaridy
Managing Director at Emkan
The tool's technical support is fast.
Read full review of SAP IT Operations Analytics »
Anton Karzhavin
Head Of Business Analysis at EffectiveSoft
Customer support varies based on specific situations. In Rive Gauche, we faced issues due to poor partner...
Read full review of SAP Commerce Cloud »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
For S/4HANA, I'd rate it an eight, slightly higher than the seven for ECC.
Read full review of SAP S/4HANA »
Anandha Krishna
Senior Architect at iQM
The customer service and support are very good. There are options for SAP called RISE with SAP. You can make a note...
Read full review of SAP S/4HANA »
Sohail Ali
Assistant Vice President at Abacus Consulting
I've contacted SAP support many times, and they've been very helpful.
Read full review of SAP Business One »
Anonymous User
Enterprise Architect at a energy/utilities company
Very good.
Read full review of SAP Business Suite »
Anonymous User
Senior MIS Project Manager at a tech services company
In my division, we have not contacted technical support, but it's possible that some of the other divisions have. My...
Read full review of SAP Crystal Reports »
Micky Ba
SAP technical consultant at N
The technical support team is very professional.
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy
Technical support is quite helpful and responsive. I would rate them at an eight or nine out of ten. We are very...
Read full review of SAP S/4HANA Cloud »
Mohammed Abdulkaleem
Director Of Operations, SAP, AWS Consultant at Saudi Paper Group
Customer support is good because they're relying on the HANA Cloud database. HANA is a good, fast database compared...
Read full review of SAP Business Data Cloud »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
SAP is a very big company that has billions of dollars in revenue. They always give you the best people if you pay....
Read full review of SAP Business Data Cloud »
Salah Abdeldayem
Country Manager - Saudi Arabia at Misr Commercial Services Ltd
We haven't had any critical issues. However, we have received good support overall. We haven't really dealt with any...
Read full review of SAP HANA »
Musa Ndlovu
CLO at a financial services firm
The customer service and support are average. The support is not available on the website. Moreover, they are not...
Read full review of SAP CRM »
Chiara Protiviti
Associate director at a tech vendor
The technical support has been very valuable. They are experts and provide a great service.
Read full review of SAP S/4HANA »
Anonymous User
Managing Director at a recruiting/HR firm
Support is a challenge. The effectiveness of the SAP support paradigm depends on particular skills. I wouldn't...
Read full review of SAP S/4HANA »
Anonymous User
SAP BW on HANA/BO Consultant at a energy/utilities company
It's good, and around three to four years ago, SAP’s technical support was not up to the mark. Now SAP it is reliable...
Read full review of SAP BusinessObjects Business Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The SAP support experience has not been satisfactory. When we raise an incident, they take more than 25-30 days to...
Read full review of SAP HANA »
Santosh Pallai
Sr Consultant at a tech services company
The technical support is quite good. Any time there is a new release and we have any issues, we connect with the...
Read full review of SAP Business Data Cloud »
Anonymous User
Developer at a tech services company
Customer Service: Customer service was average. Technical Support: Technical support was average.
Read full review of SAP BusinessObjects Business Intelligence »
Muhammad-Zubair
Senior Functional Consultant at a computer software company
We get proper support. It is in English and we'd like different language options, however, their responsiveness and...
Read full review of SAP Data Services »
Anonymous User
Senior Engineer at a retailer
There is room for improvement in the following areas: * The response times * The prioritization framework for...
Read full review of SAP HANA »
Anonymous User
Data Analytics and Integration at a wellness & fitness company
Customer Service: I've never had to contact customer service. Technical Support: I've never had the need to use...
Read full review of SAP Crystal Reports »
Anonymous User
Business Systems Lead at a retailer
The SAP technical support is pretty good.
Read full review of SAP Identity Management »
Manoj Sahoo
Divisional Manager IT at a manufacturing company
The technical support from SAP is good, and it rates at eight out of ten.
Read full review of SAP Business ByDesign »
Anonymous User
Technical Lead at a manufacturing company
Technical support is good.
Read full review of SAP S/4HANA »
Rana Bhattacharjee
SAP Practice Manager at Data-core systems
Customer service and support are pain points. For the cloud solution, deployability, or the installation of the...
Read full review of SAP S/4HANA Cloud »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
Anonymous User
Project and Service delivery Manager at a tech services company
In terms of support updates, the SAP ERP is better because you can do customizations by modifying the code while in...
Read full review of SAP CRM »

Review 1 of 30

Technical Support

No Data Available

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