Compare Planon vs SAP

Planon

SAP

Based on 1579 reviews.

Sample Customers

Planon Financial Management

JTC Corporation Singapore, SPIE Deutschland & Zentraleuropa

Planon Mobile Field Services

KCL Estates & Facilities

SAP Business Planning and Consolidation

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

Popular Solutions

SAP S/4HANA

63 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

University

14%

Educational Organization

12%

Healthcare Company

11%

Manufacturing Company

11%

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Customer Service

No Data Available

Abhijit Misra
Director at a tech vendor
The technical support is very good; they are very helpful.
Read full review of SAP Master Data Governance »
Csaba Grünblatt
Senior Data, Data warehouse and BI/Analytics Architect at Techwave.
I would rate the technical support for SAP BW4HANA at around eight out of ten. It varies depending on the issue and...
Read full review of SAP BW4HANA »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
I've never spoken to technical support.
Read full review of SAP SQL Anywhere »
Chakrapani Mishra
Practice Head at Arete Global
The customer service and support are good.
Read full review of SAP S/4HANA »
Rajkumar V P
Director & CHRO at Tecple Innoventive Solutions Pvt Ltd
Technical support is a strong team.
Read full review of SAP HCM »
Raquel Oliveira
Cost specialist at Lenzing AG
We used a contractor for the support in our company. We had some difficulties. I rate the support from SAP S/4HANA...
Read full review of SAP S/4HANA Cloud »
Issac Paul
Automation Engineer at a manufacturing company
I rate SAP support eight out of 10. I had to raise a ticket once because I was unable to complete a course on time....
Read full review of SAP SuccessFactors »
MukeshGiri
Senior Solution Architect at Freeport LNG Development, L.P.
I have my team who handles SAP and stuff. They will have support specifically for SAP. If you go to SAP, they will...
Read full review of SAP Extended Enterprise Content Management »
Rene Dorantes
IT Manufacturing Intelligence Chief at Productos Laminados de Monterrey
We contacted the technical support for SAP Data Quality Management three years ago, and they assisted us. They were...
Read full review of SAP Data Quality Management »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The technical support is good and they were very helpful.
Read full review of SAP HANA »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Senior Sybase DBA at a tech services company
Customer Service: It's not bad; I can’t say that there has been anything significant. Technical Support: I would rate...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Analytics Cloud »
Shili Ma
Consultant at HAND Enterprise Solutions LTD.
I used to contact SAP to ask for help with SAP HANA, and I'm giving the SAP support team a six out of ten.
Read full review of SAP HANA »
DeependraSurana
Associate Director- People Analytics at NielsenIQ
My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty...
Read full review of SAP Cloud Platform »
Anonymous User
Data Solution Consultant | Owner at a non-tech company
SAP PowerDesigner is not a product that's really actively developed anymore in the sense that the user interface is...
Read full review of SAP PowerDesigner »
AnilKumar38
Project Manager - Analytics at Mindsprint
The technical support is okay.
Read full review of SAP BW4HANA »
Anonymous User
Delivery Head, Emergys India at a computer software company
The support from SAP Business One is helpful. I rate the support of SAP Business One a nine out of ten.
Read full review of SAP Business One »
Anonymous User
SAP HANA Architect Associate at a tech services company
The level of customer service is good, but the speed and quality of their responses vary each time.
Read full review of SAP Lumira »
Anonymous User
Project Manager at a tech services company
I rate technical support as medium.
Read full review of SAP SuccessFactors »
TimReule
Process Manager at a wholesaler/distributor
To this point, I think that we have only had one real problem. It was with the Single sign-On, and it worked almost...
Read full review of SAP Signavio Process Manager »
Anonymous User
Business Systems Lead at a retailer
The SAP technical support is pretty good.
Read full review of SAP Identity Management »
Sandra Mgadhi
Internal Controls, Risk and Access Management Officer at NCBA Group
Customer service and support are good.
Read full review of SAP CRM »
Anonymous User
Consultant at a tech services company
10/10 - technical support is brilliant.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Richard Silhan
Sup-basis consultant at a security firm
Customer service can be improved. While issues are resolved eventually, the first level of support is not as good as...
Read full review of SAP HANA »
Anonymous User
SAP MDG Consultant at a tech services company
I have never been in contact with technical support.
Read full review of SAP ERP »
Anonymous User
Finance and Marketing Manager at a tech consulting company
The solution’s technical support is satisfactory.
Read full review of SAP Cloud Platform »
Mihir-Shah
Enterprise Architecht at RS Group plc
The system is quite stable from an availability perspective. SAP provides a guarantee of 99.5% availability, which is...
Read full review of SAP SuccessFactors HCM »
Anonymous User
Project Manager at a logistics company
The technical support is good.
Read full review of SAP HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25...
Read full review of SAP HANA Cloud »

Review 1 of 30

Technical Support

No Data Available

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