Compare Penta Security Systems vs Tenable

Penta Security Systems

Tenable

Based on 245 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Tenable Nessus

14 reviews

Tenable Security Center

13 reviews

Tenable Vulnerability Management

11 reviews

Top Industries

No Data Available

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

No Data Available

Abul Hasnat Md Sofi Ullah
General Manager - Enterprise & Cyber Security Planning at a comms service provider
The technical support is good. When we raise the issues to Tenable’s support persons, they respond well.
Read full review of Tenable Security Center »
Javier Salazar
Security Engineer at a tech vendor
Technical support could improve its response time.
Read full review of Tenable OT Security »
Sereyreach Dy
Security Infrastructure Engineer at a tech services company
For the solution's technical support, our company directly seeks help from the solution's vendor in Vietnam or...
Read full review of Tenable Nessus »
Aaron Melendez
Cybersecurity Analyst / Third-Party Risk Analyst at a university
I would rate their support ten out of ten.
Read full review of Tenable Vulnerability Management »
JoaoManso
CIO / IT Consultant at a marketing services firm
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
ZafarUddin
Technical Lead Information Security at a leisure / travel company
Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on...
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at a educational organization
The technical support is not very good. We didn't get a good response when we contacted them. We had to go through...
Read full review of Tenable Security Center »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
Mona Nyachhyon
Director at a tech services company
I rate the support of Tenable Nessus a six out of ten.
Read full review of Tenable Nessus »
Daniel_Ndiba
Assistant Manager - Cyber & Cloud Security at a financial services firm
Their technical support is quite good, and they're very responsive. If there is any issue they perform quite quickly....
Read full review of Tenable Security Center »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
HARI EDARA
IT Manager at a government
Technical support is good. We have 24/7 support from them. There are some of sales managers who are the bridge...
Read full review of Tenable Vulnerability Management »
Ladislav Solc
Managing partner at a tech services company
We communicated via email to solve our issue. The experience was quite good for us.
Read full review of Tenable Nessus »
Anonymous User
Information Security Architect at a computer software company
The technical support is good and provides a quick response whenever contacted by us.
Read full review of Tenable Security Center »
Anonymous User
Security Consultant at a tech consulting company
I never needed to contact support. It is very easy to understand and easy to configure.
Read full review of Tenable.io Web Application Scanning »
Hatem Langar
Security Analyst at a tech services company
Tenable's technical support is good.
Read full review of Tenable Security Center »
Gintaras_Navickas
Cyber Security Officer
I consulted with support about half a year ago. They connected through TeamViewer and helped me resolve the problem.
Read full review of Tenable Nessus »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Anonymous User
Chief Executive Officer at a outsourcing company
We can contact technical support using their web console. We can log a support ticket as end users, although we...
Read full review of Tenable Nessus »
Eric Noe
Senior Information Technology Security Engineer at a insurance company
We have a dedicated account contact and rep whom we work with if we need anything. So far our experience has been...
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Rishabh-Khanna
Technical Lead at a healthcare company
I do not have any contact with Tenable. I have been using it as a regular user.
Read full review of Tenable Vulnerability Management »
John-Kang
Senior Systems Administrator at a consultancy
I rarely had to call technical support. There was one time when we were troubleshooting a VMware scan. They got on...
Read full review of Tenable Nessus »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Assistant manager IT security at a financial services firm
We sometimes took support from Tenable when we had issues with the scans and we couldn't get the results. They were...
Read full review of Tenable Security Center »
Dapo Salami
Executive Director at a non-tech company
The response times of customer service and support can be faster. I rate them a six out of ten.
Read full review of Tenable Vulnerability Management »
Vinayaka R
Security Analyst at a consultancy
The technical support team responds promptly to basic issues. However, when faced with major issues or more complex...
Read full review of Tenable Vulnerability Management »
Anonymous User
SOC Analyst at a energy/utilities company
I would evaluate Tenable Vulnerability Management's customer service and technical support as average. I would rate...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.